StarLeaf Teamline 5140 User manual

Teamline 5140
Installation Guide
03 January 2019

Contents
Before you install Teamline 5140 4
Prerequisites 4
Create a Skype for Business account 4
Skype for Business requirements 4
Exchange requirements 4
Changing the room display title 5
About the Teamline 5140 system 6
The connectors 6
Dimensions 6
Connecting Teamline 5140 to peripherals 8
Positioning the Teamline 5140 system 8
Connecting network cables 8
Connecting the StarLeaf Touch 8
Connecting the touchscreen to the Teamline system 9
Connecting the camera and microphone 9
Connecting displays and audio 10
Extending cables 10
Connecting power 10
Mounting the Teamline 5140 system 11
Mount dimensions 13
Configuring Teamline 5140 14
Connecting the system to Maestro 14
Configuring the proxy server (optional) 14
Changing system settings 15
Using a static IPaddress 15
Ports and protocols 16
Room system connectivity 16
Outbound 16
Inbound 16
On-premise Skype for Business 2015 or Lync 2013 17
Outbound 17
Teamline systems on external networks 18
Skype for Business Online 18
Outbound 19
Inbound 19
Internal for Teamline 5140 20
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System LED behavior 21
Network port LED 21
Using cameras with Teamline 5140 22
Shelf dimensions 23
Examples of the maximum field of view 23
Installing the VHD-V71 camera 25
Microphone selection, placement, and setup 26
Pinout for StarLeaf microphone cable 27
The connectors and pin positions 27
Cable recommendations for room systems 28
HDMI cables 28
USB cables 28
Camera cables 28
VISCA cable requirements 29
Pinout 29
Teamline 5140 safety and compliance information 31
Installation 31
Ventilation 31
Servicing 31
Power requirements 31
Operating environment 31
Approvals information 32
EU/EEC 32
Legal information 33
Third party software acknowledgments 33
Disclaimers and notices 33
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Before you install Teamline 5140
Before you install Teamline 5140
Before installing the Teamline system, read the Teamline 5140 safety and compliance
information (p31).
Prerequisites
Ensure you have:
nOne or two commercial displays that support a 1080p60 input format
Note: Interlaced input is not supported.
nDisplays with an audio-output capability and a spare HDMIinput. If the displays have
Game Mode or PC Mode, enable one of these options to reduce media processing
delays and improve video experience
nA camera
nMicrophone(s)
Create a Skype for Business account
On the Skype for Business server, create a user account that will be used by your Teamline
system, or you can use an existing account. Make note of the authentication details.
Skype for Business requirements
For on-premise deployments, if the Skype for Business server certificates were issued by a
private certificate authority, ensure you have the certificate of the Root Certificate
Authority and any intermediate certificates. For more information, visit the Microsoft site:
how to export Root Certification Authority Certificates
The Teamline system supports:
nLync 2010 Server
nLync 2013 Server
Note: If the deployment is not a Lync 2013 server, ensure that the Lync 2013 user interface is
enabled.
nSkype for Business 2015 Server
nSkype for Business Online
Exchange requirements
Ensure you have a user account or room resource with Calendar enabled, and that it is
linked to a Skype for Business account.
The Teamline system supports:
nExchange 2010 SP2 Server
nExchange 2013 Server
nExchange Online
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Before you install Teamline 5140
Note: Invitation emails to the Teamline system must contain the necessary attachments
for conferencing facilities to function correctly. Otherwise, participants will be unable to
use the Join Now option on the touchscreen. Automatic meeting responses may delete
attachments; ensure automatic responses are configured to keep attachments.
Changing the room display title
The Teamline room display shows the titles of upcoming meetings. The meeting titles
originate from the room's Exchange calendar. If you are using an Exchange resource
account for your room, by default, the organizer's name in the Exchange calendar is
displayed as the meeting title. To change the default display to the meeting title, refer to
this Microsoft article.
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About the Teamline 5140 system
About the Teamline 5140 system
The connectors
The following figure shows the connectors on the rear of the Teamline system:
Connector Description
1Power A DC +19V power connector. The system automatically adjusts to the
supply voltage. Use the supplied power cable to connect the system
to the power. Connect all other cables before connecting the power
2Display 1 Mini display connectors. These connectors output video (1080p60 only)
to the display
3Network 10/100/1000 Mbit/s auto-sensing Ethernet port. Connect to the network
4Microphone USB connector. Connect a StarLeaf microphone
5Display 2 Mini display connectors. These connectors output video (1080p60 only)
to a second display (if present)
6USB 2.0 USB 2.0 connectors. If you are using a static USB camera, connect it to
one of these USB 2.0 connectors
7Camera
(USB 3.0)
USB 3.0 connector. If you are using a PTZ USB camera, connect the
camera cable to the USB 3.0 connector
Dimensions
The Teamline 5140 system is designed so that it doesn't need to be rack mounted;
however, it can be wall mounted or mounted to the back of your display.
Note: If you are using wireless (for example, Miracast) to connect devices to present
content in meetings, ensure the system is not enclosed in a rack or behind a display.
Otherwise, the wireless signal may not function.
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About the Teamline 5140 system
Dimension Metric Imperial
Width 150 mm 5.9 in
Depth 152 mm 5.98 in
Height 57 mm 2.24 in
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Connecting Teamline 5140 to peripherals
Connecting Teamline 5140 to peripherals
What's in the box?
nTeamline 5140 room system
nStarLeaf Touch touchscreen controller
nWall mounting kit
nCables
lPower cable
lEthernet cable
lTwo HDMI to HDMI cables (1.8 meters/5.9 feet)
lPatch cable (2 meters/6.6 feet)
lUSBA to mini B (2.5 meters/8.2 feet)
nTwo Mini DisplayPort to HDMI adaptors
nStarLeaf microphone
nA camera and where applicable, camera cables, mounting kit, and camera power
supply
Positioning the Teamline 5140 system
1. Choose an appropriate installation site:
lThe system must be accessible to ensure all cables are easily connected
lProvide ventilation for the system; leave a space of at least 10cm (4 inches) behind,
in front, and to the left and right of the system
lUse a grounded AC power outlet for the system
2. Wall mount the system or place on a firm horizontal surface. For information, refer to
Mounting the Teamline 5140 system (p11).
Connecting network cables
Using an Ethernet cable, connect the Network port on the rear of the system to an
Ethernet switch in your network. The Ethernet port is a 10/100/1000 Mbit/s auto-sensing port
and is set to ‘auto’ by default.
Note: If your network doesn't support automatic detection, you can configure the
network speed manually. On the touchscreen controller that you have connected to the
system, go to settings > networking > network port speed and select 100Mb/s (full).
Connecting the StarLeaf Touch
Using an Ethernet cable, connect the PoE Network port on the rear of the touchscreen to
an Ethernet switch in your network. The Ethernet port is a 10/100/1000 Mbit/s auto-sensing
port and is set to ‘auto’ by default. The touchscreen needs a switch/port that supplies PoE
to function.
Note: The speed and duplex settings at either end of the connection must be identical.
Using non-matching settings causes severe packet loss.
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Connecting Teamline 5140 to peripherals
Connecting the touchscreen to the Teamline
system
Before you can use the StarLeaf Touch for your meetings, you must pair it with the
Teamline system. To do this:
1. Connect the touchscreen to a Power over Ethernet (PoE) enabled port.
2. On the touchscreen, double-tap to display the settings page.
3. Tap the networking tab and use the toggle to turn off auto-discovery. The
configuration server field is displayed.
4. In the configuration server field, enter the MAC address printed on the bottom of the
Teamline system.
The touchscreen will attempt to establish a connection to the Teamline system using IPv6
before the system will establish a connection to the LAN (IPv4). Both the touchscreen and
the Teamline system must be on the same VLAN. In most cases, the VLAN and subnet are
the same. If the touchscreen cannot establish an IPv6 connection to the codec, a failure
message is displayed.
The IPv6 addresses are derived using the MAC address of each device. These addresses
are used to establish a local connection between the touchscreen and the Teamline
system. This is called an IPv6 link local address.
You can pair the touchscreen and Teamline system across different physical switches as
long as they are both on the same VLAN.
Once the touchscreen and Teamline system have successfully paired, the touchscreen
sends the network settings (DHCP or static) to the Teamline system. The Teamline system
establishes an IPv4 address and connection to the corporate LAN. If the Teamline system
cannot establish a connection to the corporate LAN, a failure message is displayed.
However in this case, the touchscreen and Teamline system are still paired.
Connecting the camera and microphone
To connect the camera and microphone:
1. Connect the camera to the Teamline system with the USB cable:
lIf you have a PTZ USB camera, connect it to the Camera USB connector. This is a
blue USB 3.0 connector
lIf you are using a static USB camera (such as the Logitech BRIO), connect it to one
of the pair of USB 2.0 connectors at the bottom of the rear panel
2. Connect the microphone to the Microphone USB connector.
For more information about microphones, see Microphone selection, placement, and
setup (p26).
If you have a dual display system, it is recommended that the camera is mounted on the
display that contains the view of the main video (telepresence screen 1). For more
information about cameras, see Using cameras with Teamline 5140 (p22).
Note: If you are using the Logitech Meetup camera, ensure you are running the latest
version of the camera firmware. Otherwise, camera PTZ controls may not work properly on
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Connecting Teamline 5140 to peripherals
the touchscreen. For more information and to download firmware, go to the downloads
area on the Logitech support site here: https://support.logitech.com/en_
gb/product/meetup-conferencecam/downloads.
Connecting displays and audio
The audio emits from the Mini DisplayPort connectors on the rear of the system. Connect
directly from the Mini DisplayPort to the screen using the supplied cable and adaptor. To
do this, connect a Mini DisplayPort connector on the Teamline 5140 to a screen using a a
Mini DisplayPort-to-HDMI adaptor and an HDMI-to-HDMI cable. For a two display system,
connect the second display in the same way.
Prior to GTm version 1.2, the supplied audio injector is required to connect the displays to
the Teamline 5140. In later versions, you can connect directly from the Mini DisplayPort to
the display using the supplied cables, without the need for an audio injector.
Note: If you have a Teamline 5140 system installed with an audio injector and you want to
re-install it without the audio injector, contact StarLeaf Technical Support.
Extending cables
For information about supported cable extenders and cable information, see Cable
recommendations for room systems (p28).
Connecting power
Using the supplied power cable, connect the DC +19V power connector on the rear of
the system to the mains power.
Teamline 5140, 03 January 2019 Page 10 of 33

Mounting the Teamline 5140 system
Mounting the Teamline 5140 system
The Teamline 5140 system is shipped with a mounting kit containing a VESA mount
bracket,
can be used to mount the system to the back of a display or to a wall.
Note: If you are using a wireless connection to share content in meetings (such as
Miracast), do not mount the system behind the display. This may interfere with or prevent
the wireless signal.
To attach and use the VESA bracket with a display:
1. Use the four small black screws that are included with the mount to attach the VESA
bracket to the back of the display.
2. Attach the two slightly larger black screws to the bottom chassis cover of the Teamline
system.
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Mounting the Teamline 5140 system
3. Slide the system on to the VESA mount bracket.
Note: The screws provided for mounting the bracket to displays may not fit all models.
To attach and use the VESA bracket on a wall:
1. Use four screws and wall plugs of appropriate size and type to mount the bracket to a
wall.
2. Attach the two slightly larger black screws provided to the bottom chassis cover of the
Teamline system.
3. Slide the system on to the VESA mount bracket.
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Mounting the Teamline 5140 system
Mount dimensions
Teamline 5140, 03 January 2019 Page 13 of 33

Configuring Teamline 5140
Configuring Teamline 5140
Before you can use the Teamline system, go to the Teamline configuration web interface
to:
nEnter the Quick Connect code to connect the Teamline system to the Maestro
management platform
nConfigure a proxy server (if required)
To access the configuration web interface:
1. Tap twice on the touchscreen controller to view settings, then tap networking to
view the IP address.
2. In a browser, enter this IP address in the address bar. The configuration web interface is
displayed:
3. Select Hosted if your system is managed by StarLeaf. Select On-premise if you are using
a local version of Maestro that has been installed by StarLeaf on your local network.
Connecting the system to Maestro
To connect the Teamline system to Maestro:
1. Open the Maestro site. If you haven't created a new room for your Teamline system,
see the Maestro management platform guide on the Teamline Knowledge Center.
2. In the Maestro Meeting Rooms page, click Manage next to the meeting room to view
the Quick Connect Code. Enter this code in the Teamline configuration web page.
3. Click Save changes.
Configuring the proxy server (optional)
Optionally, you can use the web interface to configure a proxy server:
1. If there is a proxy server for your deployment, select Configure proxy server.
2. Select Automatically detect settings or Manual configuration.
3. If you are using a setup script to configure the proxy server, enter the location of the
script in the Configuration script address field.
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Configuring Teamline 5140
4. If the proxy server requires a user name and password, enter the details in the
Username and Passsword fields.
Changing system settings
To change the Teamline system configuration:
1. In the Maestro Meeting Rooms page, click Manage next to the relevant room.
2. In the Info area, copy the unlock password.
3. In the Teamline configuration web interface, paste the password in the Unlock field.
4. Click Unlock.
Using a static IPaddress
By default, the Teamline system uses DHCP to acquire an IP address. If required, you can
configure the system with a static IP address. In networking, toggle DHCP off and tap to
enter the IP address,netmask, and gateway addresses.
Note: If the address entered is invalid, you are not notified on the touchscreen. Ensure you
enter the correct details.
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Ports and protocols
Ports and protocols
This is a list of ports and protocols used by the Teamline system. You will need this if your
network has Network Access Control (NAC) enabled, which analyzes traffic from the unit
for security purposes.
Room system connectivity
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
Outbound
Port Host Protocol Notes
53 DNS server as defined in the
network configuration
TCP/UDP (DNS) Used to resolve
domain names or
find services (for
example, in
autodiscovery on
older
configurations
using SRV or A
records)
67 Broadcast
DHCP server
UDP (DHCP) Requests to DHCP
server
443 *.maestro.starleaf.com
Local Maestro server
Note: * denotes either config
or fw. If you are using a proxy,
the whitelist should be
*.maestro.starleaf.com and
maestro.starleaf.com if the
first rule doesn't cover this
TCP (HTTPS) Management
server connection
(either hosted or
on-premise)
5355 Windows devices TCP/UDP
(LLMNR)
Used to resolve
names on the local
network
Inbound
Port Host Protocol Notes
68 DHCP server UDP (DHCP) Responses from
DHCP server
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Ports and protocols
Port Host Protocol Notes
80 Any TCP (HTTP) Endpoint control
API
443 Any TCP (HTTPS) Web UI
On-premise Skype for Business 2015 or Lync 2013
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
Outbound
Port Host Protocol Notes
80 lyncdiscover.domain
lyncdiscoverinternal.domain
autodiscover.domain
TCP (HTTP) Used in Lync and
EWS autodiscovery
88 AD server TCP/UDP Kerberos
authentication
443 Local webticket
ADFS wsfed servers
TCP (HTTPS) Various
authentication
modes for external
servers (also EWS
server)
3478 Edge server UDP
(STUN/MSTURN)
Used for external
user access to AV
sessions and media
(UDP)
5061 Front End server TCP (MTLS) Used for client-to-
server SIP traffic for
external user
access
1024-65535 Front end server
Other client
UDP Audio, and video
(minimum of 40
ports required)
1024-65535 Front end server
Other client
TCP Audio, video, and
application sharing
1024-65535 Front end server
Other client
TCP (PSOM) Peer-to-peer file
transfer for
conferencing file
transfer. Clients use
PSOM
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Ports and protocols
Teamline systems on external networks
If the Teamline system is not located on the same local network as the Skype for Business
deployment (that is, if it connects using the Edge server), the following ports and protocols
also apply.
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
Port Host Protocol Notes
443 Edge server TCP (TLS) Used for client-to-
server SIP traffic for
external user
access
443 Edge server TCP (PSOM/TLS) Used for external
user access to web
conferencing
sessions
443 Edge server TCP
(STUN/MSTURN)
Used for external
user access to A/V
sessions and media
(TCP)
3478 Edge server TCP
(STUN/MSTURN)
Used for external
user access to A/V
sessions and media
(UDP)
1024-65535 Other client UDP Audio, and video
1024-65535 Other client TCP Audio, video, and
application sharing
50,000-59,999 Edge server UDP Audio, and video
50,000-59,999 Edge server TCP Audio, video, and
application sharing
Skype for Business Online
The full range of Skype for Business Online IP addresses is available at:
https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-
3fe7-47cb-abb1-355ea5aa88a2?ui=en-US&rs=en-US&ad=US&fromAR=1#BKMK_LYO
All source ports are ephemeral, that is, 1024-65535, unless otherwise specified.
Teamline 5140, 03 January 2019 Page 18 of 33

Ports and protocols
Outbound
Port Host Protocol Notes
443 Skype for Business Online servers TCP (HTTPS) Webticket, wsfed
authentication
443 Skype for Business Online servers TCP (TLS) SIP signaling
443 Skype for Business Online servers TCP (PSOM/TLS) PSOM connections
web conferencing
443 Skype for Business Online servers TCP Audio, video, and
application sharing
(source port
depends on
configuration)
3478-3481 Skype for Business Online servers UDP Audio, video, and
application sharing
(source port
depends on
configuration)
50,000-59,999 Skype for Business Online
servers
Other client
TCP/UDP Audio (source port
50,000-50,019)
50,000-59,999 Skype for Business Online
servers
Other client
TCP/UDP Video (source port
50,020-50,039)
50,000-59,999 Skype for Business Online
servers
Other client
TCP Application sharing
(source port 50,040-
50,059)
Inbound
Port Host Protocol Notes
50,000-50,019 Skype for Business Online
servers
Other client
TCP/UDP Audio (source port
50,000-59,999)
50,020-50,039 Skype for Business Online
servers
Other client
TCP/UDP Audio (source port
50,000-59,999)
Teamline 5140, 03 January 2019 Page 19 of 33

Ports and protocols
Port Host Protocol Notes
50,040-50,059 Skype for Business Online
servers
Other client
TCP Application sharing
(source port 50,000-
59,999)
Internal for Teamline 5140
All connections from the touchscreen controller to the Teamline 5140 system use IPv6 and
always originate from ephemeral ports.
Port Protocol Notes
69, 443, 5000,
5152, 23456
TCP (various
application
layer
protocols)
StarLeaf internal endpoint control
Teamline 5140, 03 January 2019 Page 20 of 33