Tadiran Telecom Aeonix T200M Series User manual

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Creating a new world of IPportunities
T200M Series
IP Telephone
User Guide
(Version 16)

© Copyright by TADIRAN TELECOM (TTL) L.P.., 2006-2014.
All rights reserved worldwide.
The Coral is Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404
All trademarks contained herein are the property of their respective holders.
The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws
protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM (TTL) L.P.'s (herein
referred to as the "Manufacturer") rights in the aforesaid information. Neither this document nor the information contained
herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written
permission of the Manufacturer. In addition, any use of this document or the information contained herein for any purposes
other than those for which it was disclosed is strictly forbidden.
The Manufacturer reserves the right, without prior notice or liability, to make changes in equipment design or
specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable. However, no responsibility is assumed
by the Manufacturer for the use thereof nor for the rights of third parties which may be affected in any way by the use
thereof.
Any representation(s) in this document concerning performance of the Manufacturer's product(s) are for informational
purposes only and are not warranties of future performance, either express or implied. The Manufacturer's standard limited
warranty, stated in its sales contract or order confirmation form, is the only warranty offered by the Manufacturer in
relation thereto.
This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liability assumed in relation
thereto unless specifically undertaken in the Manufacturer's sales contract or order confirmation. Information contained
herein is periodically updated and changes will be incorporated into subsequent editions. If you have encountered an error,
please notify the Manufacturer. All specifications are subject to change without prior notice.

Record of Changes
Edition
No. Issue Date Brief Description
3.0 Apr-29-2014 T208M/BL new form. Added new descriptions, new icons and new figures.
2.0 Jan-28-2008 2nd Edition 2008
1.4 Mar-29-2007 1st Edition draft-4
1.0 Nov-05-2006 1st Edition

Table of Contents TOC-1 T200M Series User Guide
Table of Contents
Introduction..................................................................................................................... 1
Conventions............................................................................................................. 2
Related Documentation........................................................................................... 3
Phone Overview.............................................................................................................. 4
T207M and T207M/NP Front View.......................................................................... 4
T207M and T207M/NP with TEM Front View.......................................................... 5
T208M/BL Front View ............................................................................................. 6
T208M with TEM Front View................................................................................... 7
Input/Output Ports and Switches............................................................................. 8
Bottom and Side View............................................................................................. 9
PC Connection ...................................................................................................... 10
Daisy Chaining Connection................................................................................... 11
Component Descriptions....................................................................................... 12
Desk Elevation Installation .................................................................................... 15
Wall Mounting........................................................................................................ 16

Table of Contents TOC-2 T200M Series User Guide
Using the Display Panel ........................................................................................ 17
Using the Fixed and Navigator Keys..................................................................... 19
Operating the Phone .................................................................................................... 21
Overview................................................................................................................ 21
Using the Telephony Features .............................................................................. 23
Using the Fixed Function Keys.............................................................................. 24
Second Party Speaker Status ............................................................................... 26
Using the Speakerphone or Headset .................................................................... 27
Volume Adjustment ............................................................................................... 32
Ring Adjustment.................................................................................................... 33
Making Calls.......................................................................................................... 34
Making Internal Calls............................................................................................. 36
Making External Calls............................................................................................ 46
Receiving and Answering Calls............................................................................. 53
During Idle............................................................................................................. 55
Return Calls........................................................................................................... 60

Table of Contents TOC-3 T200M Series User Guide
Station Telephony Features......................................................................................... 63
Overview................................................................................................................ 63
Account Code........................................................................................................ 64
ACD and UCD Hunt Groups.................................................................................. 66
Activation Code ..................................................................................................... 70
Auto Set Relocate.................................................................................................. 71
Auto Set Relocate: Permanent.............................................................................. 72
Auto Set Relocate: Temporary.............................................................................. 73
Boss Groups.......................................................................................................... 74
Boss Groups: Using............................................................................................... 75
Boss Groups: Privacy............................................................................................ 76
Boss Groups: Exclusive Hold................................................................................ 77
Boss Groups: Call Forwarding............................................................................... 78
Call Forwarding / Follow Me.................................................................................. 80
Call Log ................................................................................................................. 84
Call Pickup............................................................................................................. 87

Table of Contents TOC-4 T200M Series User Guide
Caller ID Control.................................................................................................... 88
Calls Waiting: Receiving........................................................................................ 89
Camp On (Call Back)............................................................................................. 91
Cancellation Code................................................................................................. 93
Canned Messages................................................................................................. 94
Conference (Multi-Party) Calls .............................................................................. 96
Conference Calls: Meet Me................................................................................... 97
Conference Calls: Conference Multi-Party Lock.................................................... 98
Conference Calls: Conference View/Release ...................................................... 99
COS Switchover.................................................................................................. 100
Directory.............................................................................................................. 101
Divert Call............................................................................................................ 107
Do Not Disturb (DND).......................................................................................... 108
Do Not Disturb Override...................................................................................... 109
ELA (Extension Line Appearance) ...................................................................... 110
ELA Group Line Keys: Programming .................................................................. 111

Table of Contents TOC-5 T200M Series User Guide
ELA Groups: Using.............................................................................................. 113
ELA Groups: Privacy........................................................................................... 115
ELA Groups: Exclusive Hold ............................................................................... 116
Executive Privilege.............................................................................................. 117
FlexiCall............................................................................................................... 118
Freedom.............................................................................................................. 123
Group Calls.......................................................................................................... 124
Group Calls: Preset Conference Activation......................................................... 127
Group Calls: Temporary Conference Activation.................................................. 128
Group Calls: Joining............................................................................................ 129
Group Calls: Adding Participants (when not part of the Call).............................. 130
Group Calls: Adding Participants (by Group Operator)....................................... 131
Group Calls: Submitting Request to Speak......................................................... 132
Group Calls: Controlling Permission to Speak .................................................... 133
Group Calls: Forced Release of a Participant..................................................... 134
Group Calls: Forced Release of an Entire Group Call......................................... 135

Table of Contents TOC-6 T200M Series User Guide
Headset Only....................................................................................................... 136
Help: Requesting................................................................................................. 137
Help: Answering .................................................................................................. 138
Hold..................................................................................................................... 139
Hot Line (Immediate/Delayed)............................................................................. 140
Individual Remote System Services (IRSS) - Freedom....................................... 141
Malicious Call Trace............................................................................................ 148
Messages: Options.............................................................................................. 149
Messages: Voice Mail.......................................................................................... 152
Mute Microphone................................................................................................. 163
Page Queue ........................................................................................................ 164
Paging: Announcing, Public Address .................................................................. 168
Paging: Voice Paging.......................................................................................... 169
Paging: Zone Page.............................................................................................. 171
Park..................................................................................................................... 172
Phone Lock.......................................................................................................... 174

Table of Contents TOC-7 T200M Series User Guide
Programming: Feature Keys................................................................................ 175
Programming: Button Labeling............................................................................ 185
Recording a Call.................................................................................................. 187
Redial .................................................................................................................. 188
Relay (Accessory) .............................................................................................. 191
Reminder............................................................................................................. 192
Room Status........................................................................................................ 194
Series Call........................................................................................................... 196
Silent Monitoring.................................................................................................. 197
Speed Dialing: Private Library............................................................................. 200
Speed Dialing: Using Private and Public Libraries.............................................. 204
Touch-Tone Dialing (DTMF) for Other Common Carriers (OCC)........................ 205
Transfer (Xfer)..................................................................................................... 206
Transfer: Broker/Consultation/3-Way Conference Call/Continous Conference... 210
Voice Paging ....................................................................................................... 214
See “Paging: Voice Paging” on page 169. .......................................................... 214

Table of Contents TOC-8 T200M Series User Guide
Waiting Calls Receiving....................................................................................... 214
See “Calls Waiting: Receiving” on page 89......................................................... 214
Wakeup ............................................................................................................... 215
Whisper Paging................................................................................................... 217
Zone Page........................................................................................................... 219
............................................................................................................................. 219
See “Paging: Zone Page” on page 171............................................................... 219
Attendant Features..................................................................................................... 220
Available Functions ............................................................................................. 220
Call Forward........................................................................................................ 223
Canned Messages............................................................................................... 225
Malicious Call Trace............................................................................................ 228
Room Status........................................................................................................ 229
WakeUp............................................................................................................... 231
Call Charge.......................................................................................................... 233
Station Setup Features........................................................................................ 235

Table of Contents TOC-9 T200M Series User Guide
System Features ................................................................................................. 238
Trunk Setup Features.......................................................................................... 244
Setup............................................................................................................................ 249
Overview.............................................................................................................. 249
Coral Telephony Features................................................................................... 250
User Definitions Menu......................................................................................... 258
System Definitions Menu..................................................................................... 261
Appendix A: Glossary................................................................................................ 262
Appendix B: Tones..................................................................................................... 268
Appendix C: LED Indications (Programmable Keys) .............................................. 271
Appendix D: ISDN Cause Numbers........................................................................... 272
Appendix E: Troubleshooting ................................................................................... 278
Index: Soft Keys and Feature Codes........................................................................ 280

Introduction 1 T200M Series User Guide (Coral IPx / FlexiCom)
Introduction
The T200M Series includes the T207M, T207M/NP, T208M, and T208M/BL Terminal with soft keys meets all your
telephony and office needs. It combines the ability to communicate with the IP world with the solid dependability and high
level of functionality available from the Coral. It can be used in a typical office environment or can connect to the Coral via
the IP environment from an external location, enabling telecommuting without losing the benefits of the Coral’s rich features.
The benefits you receive from working with the phone will become an invaluable part of your work environment. While the
technology employed in the phone is state of the art, using the telephone is simple and straightforward. You will immediately
appreciate the easy to reach soft keys. Depending on the state of the telephone, the display automatically changes to provide
you with the appropriate options.
The phone or Terminal with soft keys is a fully functional keyset that meets all your telephony and office needs. It combines
the ability to communicate with the IP world with the solid dependability and high level of functionality available from the
Coral.Many of the feature options, which have been assigned during initial installation, are provided on an extension (station)
basis. Feature allocation may also be redefined to suit changing working stations or adapted to your individual requirements
by your system administrator. Not every feature in this user guide may have been installed in your system, or at your
extension. Check with your system administrator for a list of the specific features installed. In addition, Coral features are
subject to COS authorization and some features require a later Coral Main Software version. For more information, contact
your system administrator.
This guide provides a full description of the capabilities and operation of the T200M Series terminals.
The main section of this guide is organized according to the two distinct feature types – Station Features and Attendant
Features. The appendices, located at the end of this guide, give basic explanations of special terms and operations used
throughout the guide, and are useful to consult for a fuller explanation of telephony terms.
NOTE! T207M, T208M, T207M/NP, and T208M/BL require Coral Version 15.5 or higher.

Introduction 2 T200M Series User Guide (Coral IPx / FlexiCom)
Conventions
Conventions
The following typographical conventions are used throughout this guide.
Example Description
Icons are used to represent the actual fixed and navigator keys.
See page 19 for a complete listing.
[ARdil] Soft key names appear in a clear distinctive box.
See page 281 for a complete listing.
HOLD Emphasized (bold) text indicates fixed function keys or Direct Station
Selection (DSS) user programmable keys.
See page 24 for a complete listing.
Press [SRm#] and enter the
station/room number, or scroll
through the list using .
The scroll icon ( ) indicates that the following soft keys (when available)
can be used to scroll through lists: [Next], [Prev], [f-Up], [f-Dn], [p-Up], [p-Dn].
“See Ring Adjustment” Text in italics refers you to another section of the guide or to other Coral
system manuals. The blue font indicates that this is a clickable cross-
reference link. Italicized text is also used for notes.
EXCLUSIVE HOLD Text in Courier font indicates a display message
OK

Introduction 3 T200M Series User Guide (Coral IPx / FlexiCom)
Related Documentation
Related Documentation
• Program Interface and Database Reference Manual (Version 15.5 or higher)
• T200M Series Installation, Administration and Hardware Reference Manual
• Coral SeaMail User Guide for Coral IPx Office systems
• Coral SeaMail Quick Reference Card

Phone Overview 4 T200M Series User Guide (Coral IPx / FlexiCom)
T207M and T207M/NP Front View
Phone Overview
T207M and T207M/NP Front View
Volume
button
4 User programmed
keys with removable
faceplate
9 Fixed
function keys
Microphone
Dial pad
(key pad)
Handset
Speaker
Graphic display
3 lines, 21 characters each
4 Soft keys Flashing ring
and message
waiting indicator
TEM connector
Navigator keys

Phone Overview 5 T200M Series User Guide (Coral IPx / FlexiCom)
T207M and T207M/NP with TEM Front View
T207M and T207M/NP with TEM Front View
Volume
button
TEM expansion module
2x 22 user programmable
keys with removable faceplate
Handset
Speaker
4 Soft keys Flashing ring
and message
waiting indicator
Dial pad
(key pad)
Graphic display
3 lines, 21 characters each
Navigator
keys
9 Fixed
function keys
Microphone
4 User programmed
keys with removable
faceplate

Phone Overview 6 T200M Series User Guide (Coral IPx / FlexiCom)
T208M/BL Front View
T208M/BL Front View
Volume
bar
4 User programmed
keys
9 Fixed
function keys
Microphone
Dial pad
(key pad)
Handset
Speaker
4 Soft keys Flashing ring
and message
waiting indicator
Navigator keys
TEM connector
Graphic display
6 lines