Tadiran Telecom T207M User manual

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T207M and T208M
IP Telephone
User Guide
(Version 15.5)
Creating a new world of IPportunities

© Copyright by TADIRAN TELECOM LTD., 2006-2007.
All rights reserved worldwide.
The Coral is Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404
All trademarks contained herein are the property of their respective holders.
The information contained in this document is proprietary and is subject to all relevant copyright, patent and
other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM
LTD.'s (herein referred to as the "Manufacturer") rights in the aforesaid information. Neither this document nor
the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part,
without the express, prior, written permission of the Manufacturer. In addition, any use of this document or the
information contained herein for any purposes other than those for which it was disclosed is strictly forbidden.
The Manufacturer reserves the right, without prior notice or liability, to make changes in equipment design or
specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable. However, no responsibility is
assumed by the Manufacturer for the use thereof nor for the rights of third parties which may be affected in any
way by the use thereof.
Any representation(s) in this document concerning performance of the Manufacturer's product(s) are for
informational purposes only and are not warranties of future performance, either express or implied. The
Manufacturer's standard limited warranty, stated in its sales contract or order confirmation form, is the only
warranty offered by the Manufacturer in relation thereto.
This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liability assumed
in relation thereto unless specifically undertaken in the Manufacturer's sales contract or order confirmation.
Information contained herein is periodically updated and changes will be incorporated into subsequent editions.
If you have encountered an error, please notify the Manufacturer. All specifications are subject to change
without prior notice.

Table of Contents TOC-1 T207M / T208M User Guide
Table of Contents
Introduction..................................................................................................................... 1
Conventions............................................................................................................. 2
Related Documentation........................................................................................... 3
Phone Overview.............................................................................................................. 4
T207M Front View ................................................................................................... 4
T207M with TEM Front View ................................................................................... 5
T208M Front View .................................................................................................. 6
T208M with TEM Front View ................................................................................... 7
Input/Output Ports and Switches............................................................................. 8
PC Connection ........................................................................................................ 9
Bottom and Side View ........................................................................................... 10
Component Descriptions ....................................................................................... 11
Desk Elevation Installation .................................................................................... 13
Wall Mounting........................................................................................................ 14
Using the Display Panel ........................................................................................ 15
Using the Fixed and Navigator Keys ..................................................................... 17

Table of Contents TOC-2 T207M / T208M User Guide
Operating the Phone .................................................................................................... 18
Overview................................................................................................................ 18
Using the Telephony Features .............................................................................. 19
Using the Fixed Function Keys.............................................................................. 20
Second Party Speaker Status ............................................................................... 22
Using the Speakerphone or Headset .................................................................... 23
Volume Adjustment ............................................................................................... 28
Ring Adjustment .................................................................................................... 29
Making Calls .......................................................................................................... 30
Making Internal Calls............................................................................................. 31
Making External Calls............................................................................................ 39
Receiving and Answering Calls............................................................................. 46
During Idle ............................................................................................................. 48
Return Calls........................................................................................................... 53

Table of Contents TOC-3 T207M / T208M User Guide
Station Telephony Features......................................................................................... 56
Overview................................................................................................................ 56
Account Code........................................................................................................ 57
ACD and UCD Hunt Groups.................................................................................. 59
Activation Code ..................................................................................................... 63
Auto Set Relocate.................................................................................................. 64
Auto Set Relocate: Permanent.............................................................................. 65
Auto Set Relocate: Temporary .............................................................................. 66
Boss Groups.......................................................................................................... 67
Boss Groups: Using............................................................................................... 68
Boss Groups: Privacy............................................................................................ 69
Boss Groups: Exclusive Hold ................................................................................ 70
Boss Groups: Call Forwarding............................................................................... 71
Call Forwarding / Follow Me .................................................................................. 73
Call Log ................................................................................................................. 77
Call Pickup............................................................................................................. 80

Table of Contents TOC-4 T207M / T208M User Guide
Caller ID Control.................................................................................................... 81
Calls Waiting: Receiving........................................................................................ 82
Camp On (Call Back)............................................................................................. 84
Cancellation Code ................................................................................................. 86
Canned Messages................................................................................................. 87
Conference (Multi-Party) Calls .............................................................................. 89
Conference Calls: Meet Me ................................................................................... 90
Conference Calls: Conference Multi-Party Lock.................................................... 91
Conference Calls: Conference View/Release ...................................................... 92
COS Switchover .................................................................................................... 93
Directory ................................................................................................................ 94
Divert Call............................................................................................................ 100
Do Not Disturb (DND).......................................................................................... 101
ELA (Extension Line Appearance) ...................................................................... 103
ELA Group Line Keys: Programming .................................................................. 104
ELA Groups: Using.............................................................................................. 106

Table of Contents TOC-5 T207M / T208M User Guide
ELA Groups: Privacy ........................................................................................... 108
ELA Groups: Exclusive Hold ............................................................................... 109
Executive Privilege .............................................................................................. 110
FlexiCall............................................................................................................... 111
Freedom .............................................................................................................. 116
Group Calls.......................................................................................................... 117
Group Calls: Preset Conference Activation ......................................................... 120
Group Calls: Temporary Conference Activation .................................................. 121
Group Calls: Joining ............................................................................................ 122
Group Calls: Adding Participants (when not part of the Call) .............................. 123
Group Calls: Adding Participants (by Group Operator) ....................................... 124
Group Calls: Submitting Request to Speak......................................................... 125
Group Calls: Controlling Permission to Speak .................................................... 126
Group Calls: Forced Release of a Participant ..................................................... 127
Group Calls: Forced Release of an Entire Group Call......................................... 128
Headset Only....................................................................................................... 129

Table of Contents TOC-6 T207M / T208M User Guide
Help: Requesting................................................................................................. 130
Help: Answering .................................................................................................. 131
Hold ..................................................................................................................... 132
Individual Remote System Services (IRSS) - Freedom....................................... 133
Malicious Call Trace ............................................................................................ 140
Messages: Options.............................................................................................. 141
Messages: Voice Mail.......................................................................................... 144
Mute Microphone................................................................................................. 155
Page Queue ........................................................................................................ 156
Paging: Announcing, Public Address .................................................................. 160
Paging: Voice Paging .......................................................................................... 161
Paging: Zone Page.............................................................................................. 163
Park ..................................................................................................................... 164
Phone Lock.......................................................................................................... 166
Programming: Feature Keys................................................................................ 167
Programming: Button Labeling............................................................................ 176

Table of Contents TOC-7 T207M / T208M User Guide
Recording a Call.................................................................................................. 178
Redial .................................................................................................................. 179
Relay (Accessory) .............................................................................................. 182
Reminder............................................................................................................. 183
Room Status........................................................................................................ 184
Series Call ........................................................................................................... 186
Silent Monitoring.................................................................................................. 187
Speed Dialing: Private Library ............................................................................. 190
Speed Dialing: Using Private and Public Libraries .............................................. 194
Touch-Tone Dialing (DTMF) for Other Common Carriers (OCC)........................ 195
Transfer (Xfer) ..................................................................................................... 196
Transfer: Broker/Consultation/3-Way Conference Call ....................................... 200
Wakeup ............................................................................................................... 204
Whisper Paging ................................................................................................... 206

Table of Contents TOC-8 T207M / T208M User Guide
Attendant Features ..................................................................................................... 208
Available Functions ............................................................................................. 208
Call Forward ........................................................................................................ 211
Canned Messages............................................................................................... 213
Malicious Call Trace ............................................................................................ 216
Room Status........................................................................................................ 217
WakeUp............................................................................................................... 219
Call Charge.......................................................................................................... 221
Station Setup Features........................................................................................ 223
System Features ................................................................................................. 226
Trunk Setup Features.......................................................................................... 232
Setup............................................................................................................................ 237
Overview.............................................................................................................. 237
Coral Telephony Features................................................................................... 238
User Definitions Menu ......................................................................................... 244
System Definitions Menu .................................................................................... 246

Table of Contents TOC-9 T207M / T208M User Guide
Appendix A: Glossary ................................................................................................ 329
Appendix B: Tones ..................................................................................................... 334
Appendix C: LED Indications (Programmable Keys) .............................................. 337
Appendix D: ISDN Cause Numbers........................................................................... 338
Appendix E: Troubleshooting ................................................................................... 344
Index: Soft Keys and Feature Codes ........................................................................ 346

Introduction 1 T207M / T208M User Guide
Introduction
The T207M/T208M or Terminal with soft keys meets all your telephony and office needs. It combines the ability to
communicate with the IP world with the solid dependability and high level of functionality available from the Coral. It can be
used in a typical office environment or can connect to the Coral via the IP environment from an external location, enabling
telecommuting without losing the benefits of the Coral’s rich features.
The benefits you receive from working with the phone will become an invaluable part of your work environment. While the
technology employed in the phone is state of the art, using the telephone is simple and straightforward. You will immediately
appreciate the easy to reach soft keys. Depending on the state of the telephone, the display automatically changes to provide
you with the appropriate options.
The phone or Terminal with soft keys is a fully functional keyset that meets all your telephony and office needs. It combines
the ability to communicate with the IP world with the solid dependability and high level of functionality available from the
Coral.Many of the feature options, which have been assigned during initial installation, are provided on an extension (station)
basis. Feature allocation may also be redefined to suit changing working stations or adapted to your individual requirements
by your system administrator. Not every feature in this guide may have been installed in your system, or at your extension.
Check with your system administrator for a list of the specific features installed. This User Guide provides a full description
of the capabilities and operation of the T207M/T208M terminals.
The main section of this guide is organized according to the two distinct feature types – Station Features and Attendant
Features. The appendices, located at the end of this guide, give basic explanations of special terms and operations used
throughout the guide, and are useful to consult for a fuller explanation of telephony terms.
NOTE! T207M and T208M require Coral Version 15.5 and later.

Introduction 2 T207M / T208M User Guide
Conventions
Conventions
The following typographical conventions are used throughout this guide.
Example Description
Icons are used to represent the actual fixed and navigator keys.
See page 17 and page 12 for a complete listing.
[ARdl] Soft key names appear in a clear distinctive box.
See page 265 for a complete listing.
HOLD Emphasized (bold) text indicates fixed function keys or Direct Station
Selection (DSS) user programmable keys.
See page 20 for a complete listing.
Press [SRm#] and enter the
station/room number, or scroll
through the list using .
The scroll icon ( ) indicates that the following soft keys (when available)
can be used to scroll through lists: [Next], [Prev], [f-Up], [f-Dn], [p-Up], [p-Dn].
“See Ring Adjustment” Text in italics refers you to another section of the guide or to other Coral
system manuals. The blue font indicates that this is a clickable cross-
reference link. Italicized text is also used for notes.
EXCLUSIVE HOLD Text in Courier font indicates a display message
OK

Introduction 3 T207M / T208M User Guide
Related Documentation
Related Documentation
• Attendant Console User Guide
• FlexSet 280, 280D, 280D-Z, 120, 120D and 120L User Guide
• Program Interface and Database Reference Manual (Version 15.5)
• T207/T208 Installation, Administration and Hardware Reference Manual Manual

Phone Overview 4 T207M / T208M User Guide
T207M Front View
Phone Overview
T207M Front View
Volume
button
4 User programmed
keys with removabl
e
faceplate
9 Fixed
function ke
y
s
Microphone
Dial pad
(key pad)
Handset
Speaker
Graphic
display
4
S
o
f
t keys Flashing ring
and message
waiting indicator
Navigator
keys
TEM connector

Phone Overview 5 T207M / T208M User Guide
T207M with TEM Front View
T207M with TEM Front View
Volume
button
TEM expansion module
2x 22 user programmable
keys with removable faceplate
Handset
Speaker
4 Soft keys Flashing ring
and message
waiting indicator
Dial pad
(key pad)
Graphic
display
Navigator
keys
9 Fixed
function ke
y
s
Microphone
4 User programmed
keys with removable
faceplate

Phone Overview 6 T207M / T208M User Guide
T208M Front View
T208M Front View
Volume
button
4 User programmed
keys with removable
faceplate
9 Fixed
function keys
Microphone
Dial pad
(key pad)
Handset
Speaker
Graphic
display
4 Soft keys
Fl
as
hi
ng r
i
ng
and message
waiting indicator
Navigator
keys
TEM connector

Phone Overview 7 T207M / T208M User Guide
T208M with TEM Front View
T208M with TEM Front View
Volume
button
4 User programmed
keys with removable
faceplate
9 Fixed
function ke
y
s
Microphone
Dial pad
(key pad)
Handset
Speaker
Graphic
display
4 Soft keys Flashing ring
and message
waiting indicator
Navigator
keys
TEM expansion module
2x 22 user programmable
keys with removable faceplat
e

Phone Overview 8 T207M / T208M User Guide
Input/Output Ports and Switches
Input/Output Ports and Switches
These ports are located on the bottom of the phone (see the figure on page 10).
Component Description
Reset Button Used to reset the phone to its factory set default values.
Link/Activity
Indicators
Indicates whether there is LAN/Intranet and/or PC activity.
LAN Connector
Socket
Use this RJ-45 connector port to connect your phone to the LAN/WAN.
PC Connector Socket Use this RJ-45 connector port when only one LAN/WAN outlet is available in your
immediate vicinity. Connect your PC’s LAN wire to this connection socket while the
phone is connected to the LAN/WAN.
Power Adapter Input Used to connect the AC power adapter to the phone to supply the required DC power
when PoE is unavailable.
Note: An AC power adapter supplying 5 VDC/ 2000 mA is required. It is not supplied
with the phone and must be ordered from the manufacturer only. The use of any other
power adapter will void the warranty.
Power Source
Selector (available on
some models)
•Adapter — Switch to this option when a power adapter is connected to the phone.
•PoE: Power over Ethernet — Switch to this option to enable power for the phone
over your LAN/WAN connection.
Note: This feature is not available for T207M/NP and T207S/NP models.
Handset Cord Port Connect the Handset cord to this RJ-9 port.
Headset Wire Port Connect the Headset to this RJ-9 port.
2.5mm diameter jack for different plug types.

Phone Overview 9 T207M / T208M User Guide
PC Connection
PC Connection
The PC can be connected to the LAN/WAN via the phone. The phone will always be active, even when the PC is turned off.
CAUTION!
The phone is not shipped with an AC power adapter. The ONLY AC power adapter that may be used with
the phone is one purchased from the manufacturer.
*The use of any other AC power adapter will void the warranty*
LAN PC
DC-IN
5VDC...2A
AC
power adapter
+-