Tadiran Telecom T49G User manual

Tadiran T49G IP Phone
User Guide
Aeonix Version 2.5
Document Edition 1.0

Copyright
Copyright © 2016 TADIRAN TELECOM (TTL), L.P.
Copyright © 2016 Tadiran Telecom (TTL), L.P. All rights reserved. No parts of this publication may
be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission
of Tadiran Telecom (TTL), L.P. Under the law, reproducing includes translating into another
language or format.
When this publication is made available on media, Tadiran Telecom (TTL), L.P. gives its consent to
downloading and printing copies of the content provided in this file only for private use but not
for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Tadiran Telecom (TTL), L.P. will not be liable for any damages arising from use of
an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
TADIRAN TELECOM (TTL), L.P. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Tadiran Telecom (TTL), L.P. shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Tadiran Telecom (TTL), L.P. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

Copyright
iii
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
GNU GPL Information
Tadiran T49G IP phone firmware contains third-party software under the GNU General Public License (GPL).
Tadiran uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.

User Guide for T49G IP Phone
iv
About This Guide
Thank you for choosing the T49G IP phone, an ultra-elegant gigabit IP phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call
Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP
network. It also features an enhanced user experience and newly developed industrial
designs, with a large touch screen for easy and efficient use.
This guide provides everything you need to quickly use your new phone. First, verify
with your system administrator that the IP network is ready for phone configuration. Also
be sure to read the Packaging Contents and Regulatory Notices sections in this guide
before you set up and use the T49G IP phone.
For programming advanced features on your phone, such as assigning speed dial
numbers to DSS keys, please refer to
Aeonix Configuration Guide for End Users .

Table of Contents
v
Table of Contents
About This Guide ..................................................................... iv
Table of Contents...................................................................... v
Overview .................................................................................. 7
Hardware Component Descriptions.................................................................................. 7
Icon Descriptions ................................................................................................................ 10
LED Descriptions................................................................................................................. 15
User Interfaces ................................................................................................................... 16
Phone User Interface...................................................................................................... 16
Web User Interface......................................................................................................... 17
Documentation ................................................................................................................... 17
Getting Started....................................................................... 18
Packaging Contents........................................................................................................... 18
Optional Accessories ..................................................................................................... 20
Phone Installation............................................................................................................... 21
Network Connection .......................................................................................................... 23
Connecting to the Wired Network ................................................................................ 24
Connecting to the Wireless Network ............................................................................ 24
Phone Initialization............................................................................................................. 24
Registration ......................................................................................................................... 25
Touch Screen Display......................................................................................................... 25
Idle Screen Display......................................................................................................... 25
Configuration Screen Display ....................................................................................... 27
Video Call Screen Display ............................................................................................. 28
Video Call Full-Screen Display (Both Far- and Near-Site Videos Exist).................... 29
Navigating Menus and Fields .......................................................................................... 30
Gestures .............................................................................................................................. 30
Control Center/Notification Center .................................................................................. 31
Entering Data and Editing Fields ..................................................................................... 32
Using the Onscreen Keyboard...................................................................................... 32
Using the Phone Keypad ............................................................................................... 35

User Guide for T49G IP Phone
vi
Customizing Your Phone ......................................................... 37
General Settings ................................................................................................................ 38
Wallpaper ........................................................................................................................ 38
Audio Settings .................................................................................................................... 40
Volume ............................................................................................................................. 40
Ring Tones ........................................................................................................................ 41
System Customizations...................................................................................................... 44
Headset Use.................................................................................................................... 44
External Monitor.............................................................................................................. 44
Bluetooth Headset .......................................................................................................... 47
Bluetooth-Enabled Mobile Phone ................................................................................. 53
DSS Keys .......................................................................................................................... 59
Basic Phone Features ............................................................. 62
Placing Calls ....................................................................................................................... 63
Answering Calls ................................................................................................................. 66
Ending Calls........................................................................................................................ 68
Changing Video Call Settings .......................................................................................... 68
Stopping Transmitting Video during a Call.................................................................. 68
Changing the Clarity of Near-Site Video ..................................................................... 69
Changing the Video Settings ........................................................................................ 73
Changing the Video Layout during Calls..................................................................... 75
Previewing the Near-Site Video .................................................................................... 80
Redialing Numbers ............................................................................................................ 81
Call Mute............................................................................................................................. 81
Call Hold/Resume............................................................................................................... 82
Do Not Disturb (DND) ........................................................................................................ 84
Call Transfer ........................................................................................................................ 84
Conference ......................................................................................................................... 86
Capturing Screenshots during a Video Call ................................................................... 89
Viewing the Pictures Stored in Your USB Flash Drive ..................................................... 91
Regulatory Notices ................................................................. 95
Service Agreements .......................................................................................................... 95
Limitations of Liability ........................................................................................................ 95
Safety Instructions .............................................................................................................. 95
Index ....................................................................................... 97

Overview
7
Overview
This chapter provides the overview of the T49G IP phone. Topics include:
Hardware Component Descriptions
Icon Descriptions
LED Descriptions
User Interfaces
Documentation
If you require additional information or assistance with your new phone, contact your
system administrator.
Hardware Component Descriptions
The main hardware components of the T49G IP phone are the touch screen and the
keypad.

User Guide for T49G IP Phone
8
Hardware component instructions of the T49G IP phone are:
Item
Description
①Camera
Provides near-site video. The better distance between
camera and images you want to capture should be in
the range of 0.35 meters (1 feet) to 2 meters (6 feet).
②Power Indicator
LED
Indicates phone power and some feature statuses.
•Receives an incoming call—Fast flashing
•Receives a voice mail or text message—Slow flashing
③Touc h Screen
The screen is touch-sensitive. Tap to select and highlight
screen items.
Shows information about calls, messages, soft keys,
time, date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example,)
• Missed call list or second incoming caller information
• Prompt text (for example, “Save succeeded!”)
• Time and date
④MESSAGE Key
• Indicates and accesses voice mails. The key LED
illuminates solid green when one or more voice mails
are waiting at the message center.
•Captures screenshots during a video call.
⑤HEADSET Key
Allows you to place and receive calls through an
optionally connected headset. The key LED illuminates
solid green when headset mode is activated.

Overview
9
Item
Description
⑥MUTE Key
Mutes audio transmission locally during calls and
conferences. The key LED illuminates solid red when the
call is muted.
⑦VIDEO Key
•Allows you to preview near-site video when the phone
is idle.
•Controls the transmission of video images during calls
and conferences.
⑧TRANSFER Key Transfers a call to another party.
⑨Volume Key Adjusts the volume of the handset, headset,
speakerphone or ringer.
⑩Speakerphone Key
Toggles the hands-free speakerphone mode. The key
LED illuminates solid green when the speakerphone
mode is activated.
⑪REDIAL Key Redials a previously dialed number.
⑫HOLD Key Places a call on hold or resumes a held call.
⑬Keypad Provides the digits, letters and special characters in
context-sensitive applications.
⑭Speaker Provides hands-free (speakerphone) audio output.
⑮Hookswitch
•Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line.
•Laying the handset down on the handset cradle, the
phone disconnects from the line.
⑯Shutter Switch Covers and uncovers the camera.
⑰Camera Indicator
LED
Indicates camera and some feature statuses.
•Receives a video call—Flashing green
•Receives an audio-only call—Solid green
⑱Camera Lens Focuses the image in a camera.
⑲HDMI port
Allows you to connect an external monitor (optional) to
your phone and the video image captured from camera
(both near site and far site) will also be shown on the
external monitor during a video call.
⑳USB2.0 port
Allows you to connect a USB flash drive (optional) to
your phone so you can display pictures on your phone,
capture screenshot, and record and play back calls.

User Guide for T49G IP Phone
10
Icon Descriptions
Icons appearing on the touch screen are described in the following table:
Icons
Description
Wired network is unavailable
The private line registers successfully
Register failed
(Flashing)
Registering
The shared line registers successfully
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb
Camera is not detected
Call Hold (video)
Call Hold (audio-only)
Call Forward
Call Mute
Ringer volume is 0

Overview
11
Icons
Description
Phone Lock
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
Recording box is full
A call cannot be recorded
Recording starts successfully
Recording cannot be started
Recording cannot be stopped
Bluetooth mode is on
Bluetooth headset is both paired and connected
Bluetooth-Enabled mobile phone is both paired
and connected
The default caller photo and contact icon
The default mobile contacts icon
Wi-Fi mode is on
Wi-Fi is connected successfully and the signal
strength is strong
Wi-Fi is connected successfully and the signal
strength is high
Wi-Fi is connected successfully and the signal
strength is middle
Wi-Fi is connected successfully and the signal
strength is weak
Wi-Fi fails to connect

User Guide for T49G IP Phone
12
Icons
Description
The USB flash drive is detected
DSS Key
External monitor is connected
The icons of DSS key appearing on the touch screen are described in the following
table:
Icons
Description
ACD (Log into the ACD system)
ACD (The ACD status is available)
ACD (The ACD status is unavailable)
ACD (Log out of the ACD system)
Voice Mail
Direct Pickup
Group Pickup
Call Park (Park successfully; Call park idle state)
Call Park (Park failed)
Call Park (Call park ringing state)
Intercom
DTMF
Prefix
Local Group
XML Group
XML Browser
LDAP
Conference

Overview
13
Icons
Description
Forward
Trans fer
Hold
DND
ReCall
SMS
Record/URL Record
Record/URL Record (Recording starts successfully)
Multicast Paging
Group Listening
Paging List
Hot Desking
Zero Touch
URL
Phone Lock
Directory
Speed Dial
Mobile Line (Bluetooth-Enabled mobile phone is
both paired and connected)
Mobile Line (Bluetooth-Enabled mobile phone fails
to connect)
(Flashing)
Mobile Line (Bluetooth-Enabled mobile phone is
connecting)

User Guide for T49G IP Phone
14
Icon indicator
(associated with BLF/BLF List)
Icons
Description
BLF
BLF List
(Flashing)
BLF/BLF list ringing state
(Flashing)
BLF/BLF list calling state
BLF/BLF list hold state
BLF/BLF list call park state
BLF/BLF List failed state
Icon indicator
(associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the
monitoring SCA phone indicates the phone is not involved in the SCA call.
Icon
Description
The shared line is idle.
(for monitoring SCA phone)
The shared line is seized.
(Flashing)
The shared line receives an incoming call.
(Flashing)
The shared line is dialing.
The shared line is in conversation.
The shared line conversation is placed on
public hold.
(for local SCA phone)
The shared line conversation is placed on
private hold.

Overview
15
Icon
Description
(for monitoring SCA phone)
The shared line conversation is barged in by
the other shared line party.
For a multi-party call, all the shared line
parties participating in this call place the
shared line conversation on hold.
LED Descriptions
Power Indicator LED
LED Status
Description
Solid red The phone is initializing.
Fast flashing red The phone is ringing.
Slow flashing red The phone receives a text message/voice mail/video
voice mail.
Off
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.

User Guide for T49G IP Phone
16
Camera Indicator LED
LED Status
Description
Solid green
The phone is powered on and the camera is properly
connected to the phone.
The camera is idle.
The phone receives an audio-only call.
Flashing green The phone receives a video call.
Solid red
There is an active video call.
The video call is muted.
The video call is held.
Slow flashing red
The shutter switch is open, but the near-site video is
stopped transmitting during a video call.
The video call is placed on hold.
Off
The phone is powered off.
The camera is not properly connected to the phone.
The shutter switch is closed.
Note
User Interfaces
Two ways to customize configurations of your T49G IP phone:
The user interface on the IP phone.
The user interface in a web browser on your PC.
The hardware components keypad and touch screen constitute the phone user
interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the phone. In addition, you can use the web user
interface to access all configuration settings. In many cases, it is possible to use either
the phone user interface and/or the web user interface interchangeably. However, in
some cases, it is only possible to use one or the other interface to operate the phone
and change settings.
Phone User Interface
You can customize your phone by tapping to access the phone user interface. The
Advanced
option is only accessible to the administrator, and the default administrator
password is “admin” (case-sensitive). For more information on customizing your phone
with the available options from the phone user interface, refer to Customizing Your
Phone on page 37.
The above introduces the default power indicator LED status. The status of the power
indicator LED is configurable via web user interface. For more information, refer to
Tadiran_SIP-T2_Series_T19(P) E2_T4_Series_CP860_IP_Phones_Administrator_Guide .

Overview
17
Web User Interface
In addition to the phone user interface, you can also customize advanced features
through Tadiran’s Aeonix Portal web browser interface. Please refer to
Aeonix
Configuration Guide for End Users
for details on available advanced features, and consult
your Aeonix system administrator for best practices at your site.
The main options you can use to customize the IP phone via phone user interface and/or
via web user interface are listed in the following table:
Documentation
The following table shows documentations available for the T49G IP phone.
Name
Contents
Where found
Language
T49G Quick Start
Guide
Basic call features
and phone
customizations
In the package English
T49G User Guide
Phone user
interface settings for
basic call features
On the website English
Aeonix
Configuration
Guide for End
Users
Phone web
interface settings for
advanced features
On the website English
Note
You can also download the latest documentations online:
www.tadirantele.com. Partner login required.

User Guide for T49G IP Phone
18
Getting Started
This chapter provides the following basic installation instructions and information for
obtaining the best performance with the T49G IP phone. Topics include:
Packaging Contents
Note
Phone Installation
Network Connection
Phone Initialization
Registration
Touc h Screen Display
Navigating Menus and Fields
Gestures
Control Center/Notification Center
Entering Data and Editing Fields
If you require additional information or assistance with your new phone, contact your
system administrator.
Packaging Contents
The following components are included in your T49G IP phone package:

T49G IP Phone

Phone Stand

Getting Started
19

Handset & Handset Cord

Camera

Ethernet Cable

Quick Start Guide

User Guide for T49G IP Phone
20

Power Adapter
Check the list before installation. If you find anything missing, contact your system
administrator.
Optional Accessories
The following items are optional accessories for your T49G IP phone. You need to
purchase them separately if required.

Headset

Tadiran Extended Display Accessories: ED10
USB3.0 Cable
HDMI Cable
3M Dual Lock ×2
Quick Installation
Guide
Note
Note
We recommend that you use the accessories provided or approved by Tadiran. The use
of unapproved third-party accessories may result in reduced performance.
The T49G IP phone’s HDMI port does not supply power. When connecting the HDMI port
to a VGA monitor via an HDMI-to-VGA converter cable, use a cable that requires an
external power connection such as a USB power connection, or proprietary power
supply.