Telstra T-HUB 2 User manual

GETTING TO
KNOW YOUR
TELSTRA T-HUB® 2

1
LET’S GET THIS
SHOW ON THE ROAD
The T-Hub®2 is a unique combination of Phone and
Tablet, designed specifically for Telstra’s home phone
and internet services.
This guide will help you get started as quickly and easily as
possible. It’ll help you get connected and show you all kinds of
ways to get the most from your T-Hub® 2. You’ll be making calls
and browsing the internet in no time.
For more information on using your T-Hub®2 visit
telstra.com/thub or contact T-Hub®Support on 1300 136 841.

2
WHAT’S
INSIDE
03 Let’s get started
05 Your T-Hub 2
09 Getting connected
19 A closer look at the Tablet

LET’S GET
STARTED
THE T-HUB® 2 IS DESIGNED TO WORK EXCLUSIVELY
WITH TELSTRA SERVICES USING:
• A full service Telstra HomeLine®plan.
• BigPond®or Telstra Broadband service.
• T-Gateway™, Home Network Gateway, or other compatible Wi-Fi modem
(Wi-Fi modems that support 802.11b/g/n are compatible).
Please note that this is not included with the T-Hub®2.
• MessageBank®or Telstra Home Messages 101®.
• Flashing Message Indicator (a free service that enables you to view Voicemail).
• Calling Number Display – enables the Tablet to display the name of the caller, as well as
enabling you to take a second incoming call via the Tablet (if Call Waiting is activated).
Contact T-Hub®2 Support on 1300 136 841 to arrange for any of these services to
be activated.
3

1. 2. 3.
4. 5. 6.
7. 8. 9.
10. 11 12.
PLEASE CHECK YOU HAVE THE FOLLOWING:
1. Tablet
2. Tablet Dock
3. Tablet power supply
4. Base Station
5. Base Station/ Handset power x 2
6. Telephone cable
7. Telephone connection adaptor
8. Handset
9. Handset batteries
10. Handset Dock
11. Ethernet cable
12. SD card key
4

YOUR
T-HUB® 2
On your T-Hub® 2 Tablet you can make calls and
browse the internet wirelessly.
TABLET
6 7 8
1
2
3
4
5
1Home Button - This button will return you to the Home Screen when
pressed regardless of what application is running.
2Search Button - When pressed, the web search feature will appear.
3Menu Button - Will bring up a menu with additional options relevant
to the screen you are on.
4Back Button - Use this button to take you back to the previous screen,
action or webpage you were viewing.
5Tablet Speakers
6Volume Control - Press to increase or decrease audio volume.
7Power Button - Press this to turn the Tablet On or Off.
8LED Indicator
5

Audio out jack
Retractable stand
Behind this flap you can
access the Tablet micro USB,
micro HDMI®and
DC In connections
SD card slot
6
Handy Hint
An SD card key has been included to help you insert and remove SD cards from the tablet.

7
CONNECTION OPTIONS
As you step through the setup instructions over the next few pages,
you will be offered a choice of two connection options:
OPTION (1):
CUSTOMERS WITHOUT A T-GATEWAY™
Choose this option if you have:
• An ADSL broadband service (with any Wi-Fi modem other than a T-Gateway™ –
such as a Home Network Gateway or other Wi-Fi modem)
• A Cable broadband service (with a Home Network Gateway or other Wi-Fi modem)
• An NBN broadband service (with any Wi-Fi modem other than a T-Gateway™ –
such as a Home Network Gateway or other Wi-Fi modem)
If you choose this option, you will need to use the base station that came with your
T-Hub®2 kit:
The base station is used by the tablet & handset to make calls.
The tablet & handset in your kit should already be “registered” or “paired” with your
base station, without you needing to perform any additional steps.

8
OPTION (2):
CUSTOMERS WITH A T-GATEWAY™
Choose this option if you have :
• Purchased a T-Gateway™ with your ADSL broadband service, or
• Purchased a T-Gateway™ with your NBN broadband service
If you aren’t sure whether you have a T-Gateway™ device, you should compare it
with the following T-Gateway™ pictures (paying attention to how many coloured
ports your device has):
If you have purchased a T-Gateway™, start with the following steps:
1) Put the base station in your kit aside for safe storage – you will not need this separate
base station during installation, as the T-Gateway™ already has a base station built-in
2) Install your T-Gateway™ using its Install CD

9
• Remove handset back cover.
• Insert batteries in handset and replace the cover.
• Place the handset into the handset dock and connect the dock to mains power using
one of the power supplies provided.
• Turn the handset on by pressing and holding down the power key.
GETTING
CONNECTED
1. INSERT HANDSET BATTERY
2.1. 3.

10
OPTION (1):
CUSTOMERS WITHOUT A T-GATEWAY™
2. CONNECT BASE STATION
• Connect the base station to the mains power using one of the smaller power adaptors.
• Connect the base station to your Home Network Gateway or Wi-Fi modem using the
provided ethernet cable.
• Connect the phone cable to your phone socket – if you have an ADSL service, refer to the
additional flyer in your kit for tips on fitting an ADSL filter between the wall socket and the
base station.
Important Note
When the handset or base station LED is flashing red it means that they are in
the process of downloading and installing a software update. Please do not remove the
power or the ethernet cable from the base station during an update otherwise you may
damage them.
Important Note
It’s essential for the T-Hub®2 Base Station to be connected to your Home Network Gateway/
Wi-Fi modem using the ethernet cable provided. This enables the base station and handset
to receive updates. Your T-Hub®2 Tablet and Handset will continue to work if you are unable
to keep this connection at all times using the ethernet cable. However, it is recommended
that you keep the base station connected to the Wi-Fi modem during the installation
process. You will be alerted of updates in the future where you’ll be required to connect the
base station to the Wi-Fi modem again.
Power adaptor
Ethernet cable
Phone cable

11
You can choose to place your handset anywhere in your home – depending on whether or
not you want to “dock” it together with your base station.
The advantage of docking your handset with your base station is that you only need one
power supply (which saves on clutter).
If you want to locate your handset separately to your base station – simply choose a
location for your handset dock near a power point in your preferred room, and plug it in.
If you want to locate your handset together with your base station, follow these simple
steps to “dock” your handset:
• Remove the plastic cover from the bottom of the base station by pulling it towards you.
• Push the handset dock into the cavity at the bottom of the base station – it should click
into place.
• To remove, press down on the lever under the handset dock and pull it away from
the base station.
3. DECIDING WHERE TO PLACE YOUR HANDSET

12
OPTION (2):
CUSTOMERS WITH A T-GATEWAY™
2. DECIDING WHERE TO PLACE YOUR HANDSET
You can choose to place your handset anywhere in your home – depending on whether
or not you want to “dock” it together with your T-Gateway™.
The advantage of docking your handset with your T-Gateway™ is that you only need one
power supply (which saves on clutter).
If you want to place your handset separately to your T-Gateway™ – simply choose a location
for your handset dock near a power point in your preferred room, and plug it in.
If you want to place your handset together with your T-Gateway™, follow these simple steps
to “dock” your handset:
• Remove the plastic cover from the bottom of the T-Gateway™ by pulling it towards you.
• Push the handset dock into the cavity at the bottom of the T-Gateway™ – it should click
into place.
• To remove, press down on the lever under the handset dock and pull it away from
the T-Gateway™.

WPS button
DECT button
13
OPTION (2):
CUSTOMERS WITH A T-GATEWAY™
3. REGISTERING THE HANDSET WITH YOUR T-GATEWAY™
Before you can make a call, the handset needs to be “registered” or “paired” with the
T-Gateway™ using the following steps:
1) When the handset powers up, it will normally say “Searching for base”.
Press the left soft key, select “Register handset”, and press OK.
2) On the back of the T-Gateway™, press the white DECT button for 3 seconds.
The DECT LED on the front of the T-Gateway™ should now flash orange.
3) On the handset, press OK to start registration – this may take up to 60 seconds to complete.
4) After 60 seconds, the display will read ‘Handset registered’. An antenna symbol should now
appear on the top left hand side of the handset screen.
Left Soft Key

14
4. CONNECT TABLET
• Place the tablet into the tablet dock and connect the dock to the mains power using the larger of
the power adaptors.
• Turn on the tablet by holding down the power button on the top right hand corner for about 3
seconds. The tablet will take a minute to get started and then the Installation Wizard will appear.
Connect Power Here
Handy Hint
We recommended that both the tablet and the handset are charged initially overnight to
get optimum battery performance.
Important Note
The T-Hub ® 2 Tablet and Handset require electricity to work. You will not be able to make
any telephone calls or use other features such as internet browsing when the power fails.
Alternative arrangements should be made to access emergency services in times of
power failure.

WPS button
DECT button
15
OPTION (1):
CUSTOMERS WITHOUT A T-GATEWAY™
Your tablet should already be “registered” or “paired” with your base station – so you will not
normally need to register your tablet as you step through the Installation Wizard screens.
OPTION (2):
CUSTOMERS WITH A T-GATEWAY™
Your tablet will need to be “registered” or “paired” with your T-Gateway™ using the
following steps:
1) As you step through the Installation Wizard screens, you will arrive at a screen labelled
“1. Phone setup”. Touch the text that says “Tablet (Not Connected)”, and you will be presented
with the following screen:
2) Follow the instructions for Option 2: T-Gateway
On the rear of the T-Gateway™, press the white DECT button for 3 seconds.
The DECT LED on the front of the T-Gateway™ should now flash orange.

16
3) Press the “Register” button at the bottom of the tablet screen to start registration –
this may take up to 60 seconds to complete.
4) Continue stepping through the Installation Wizard screens to complete setup.
5. CHECK ALL ITEMS ARE SET UP CORRECTLY
OPTION (1):
CUSTOMERS WITHOUT A T-GATEWAY™
• Once everything is connected, all the power supplies and cables should be correctly
installed and the tablet, handset and base station turned on.
Ethernet
Telephone
Line
Wi-Fi
DECT
Small power
adapter
Small power
adapter
Large power
adapter
Base
Station
Handset
Tablet
Tablet
Dock
Handset
Dock
Wi-Fi
Gateway
DECT
DECT & Wi-Fi

17
OPTION (2):
CUSTOMERS WITH A T-GATEWAY™
• Once everything is connected, all the power supplies and cables should be correctly
installed and the tablet, handset and T-Gateway™ turned on.
Small power
adapter
Large power
adapter
DECT
DECT & Wi-Fi
Integrated
Gateway
Telephone
Line
Power adapter Ethernet
DECT & Wi-Fi
Handset
Tablet
Tablet
Dock
Handset
Dock

18
6. INSTALLATION WIZARD
• You may wish to note the details below for easy reference as you will need them
during installation.
• Follow the on-screen instructions on your tablet to complete the installation process.
• During the installation process please keep the tablet and handset in their docks
near your Home Network Gateway, Wi-Fi modem or T-Gateway™
Important Note
Before setting up your T-Hub® 2, if you have never used MessageBank®or
Telstra Home Messages 101®, dial 101 using your existing phone to activate your
messaging service. If you are a MessageBank®customer you may be prompted
to enter a six digit PIN during installation. It is usually the last six digits of your telephone
number. As it will take a minimum of 3 hours to activate your Telstra messaging service,
you will need to set up Voicemail after completing the Installation Wizard.
• Telephone number
• Wi-Fi network name or SSID (usually printed on a sticker found on your Home Network
Gateway, Wi-Fi modem or T-Gateway™)
• Security key or key code (WPA or WEP) for yourHome Network Gateway, Wi-Fi modem
or T-Gateway™ (usually printed on a sticker found on your Home Network Gateway,
Wi-Fi modem or T-Gateway™)
• BigPond®user name and password (you can choose to write your actual password or a
password reminder question if you prefer)
User Name @
Password
Small power
adapter
Large power
adapter
DECT
DECT & Wi-Fi
Integrated
Gateway
Telephone
Line
Power adapter Ethernet
DECT & Wi-Fi
Handset
Tablet
Tablet
Dock
Handset
Dock

19
A CLOSER LOOK
AT THE TABLET
BASIC NAVIGATION
Screen Scrolling:
Scroll between screens by dragging your finger across the screen.
Scrolling Web Pages or other applications:
To scroll web pages or other applications drag your finger up to scroll down or drag
down to scroll up.
Pinch Zoom In and Out:
The T-Hub® 2 Tablet allows you to zoom in and zoom out of web pages and photos.
To do this, pinch two fingers together to zoom out. To zoom in, reverse the action.
Notification barScreen location icon
Wi-Fi signal strength
Base Station signal strength
Battery level
Quick launch bar