TIPTEL INNOVAPHONE 200 User manual

Manual (UK)
IP Comfort Telephone
tiptel innovaphone 200
Release 4

Contents
2
Contents
Contents .......................................................................................................... 2
Diagram – facia and keypad........................................................................... 5
Diagrams - underside ..................................................................................... 6
Getting started ................................................................................................ 7
Product package....................................................................................................... 7
Connecting ................................................................................................................ 7
Key functions .................................................................................................. 9
Standby ........................................................................................................... 10
Icons and abbreviations............................................................................................ 10
Operating instructions.................................................................................... 11
Adjusting the volume................................................................................................. 11
User guidance ........................................................................................................... 11
Scrolling through lists .......................................................................................... 12
Editing entries ...................................................................................................... 14
Keying-in special characters................................................................................ 14
Main menu............................................................................................................ 16
Making calls .................................................................................................... 18
Direct manual dialling................................................................................................ 18
Prepared dialling ....................................................................................................... 18
Phonebook dialling ................................................................................................... 19
Various number types ............................................................................................... 20
Redial......................................................................................................................... 21
Monitoring ................................................................................................................. 23
Speakerphone........................................................................................................... 23
Muting........................................................................................................................ 25
Using the headset ..................................................................................................... 26
Call hold / Second call .............................................................................................. 26
Brokering a call ......................................................................................................... 27
Conference call ......................................................................................................... 27
Call transfer ............................................................................................................... 27
Disconnecting ........................................................................................................... 28
Answering a call ........................................................................................................ 28
Call waiting ................................................................................................................ 29
Call counter ............................................................................................................... 29
Call list .......................................................................................................................29
Call lists........................................................................................................... 32

Contents
3
Call lists – general ..................................................................................................... 32
Call lists – setting....................................................................................................... 32
Calls (combined) ....................................................................................................... 32
Incoming calls ........................................................................................................... 33
Phonebook ...................................................................................................... 34
Phonebook – general................................................................................................ 34
Storing new entries ................................................................................................... 34
Settings...................................................................................................................... 35
Ring ...................................................................................................................... 35
Melody.................................................................................................................. 36
Entering notes ...................................................................................................... 36
Editing entries............................................................................................................ 37
Deleting entries .................................................................................................... 37
Call diversion .................................................................................................. 38
Setting up call diversion............................................................................................ 38
Cancelling call diversion ........................................................................................... 41
Phone lock ...................................................................................................... 42
Changing the PIN...................................................................................................... 42
Locking...................................................................................................................... 42
Switches .......................................................................................................... 43
Ringer ........................................................................................................................ 43
Call waiting ................................................................................................................ 44
Calling line identification presentation...................................................................... 44
Headset ..................................................................................................................... 44
Direct dial................................................................................................................... 44
Configuration via phone................................................................................. 45
General settings ........................................................................................................ 45
Date / time ............................................................................................................ 45
Language ............................................................................................................. 45
Location................................................................................................................ 46
Phonebook........................................................................................................... 46
Dial tone type ....................................................................................................... 47
Dial delay.............................................................................................................. 47
Headset ................................................................................................................ 48
Network ..................................................................................................................... 48
DHCP mode ......................................................................................................... 48
IP address ............................................................................................................ 49
Time service ......................................................................................................... 49
Ethernet prioritisation ........................................................................................... 50
Registering ................................................................................................................ 51
VoIP Gatekeeper .................................................................................................. 51
Coders.................................................................................................................. 52

Contents
4
RAS protocol ........................................................................................................ 53
Call number.......................................................................................................... 53
Function keys ............................................................................................................ 54
Programming function keys................................................................................. 54
Personalising your phone ......................................................................................... 56
Name .................................................................................................................... 56
Internal/external melody....................................................................................... 57
Resetting the configuration ....................................................................................... 58
Information...................................................................................................... 59
Calls...........................................................................................................................59
Memory...................................................................................................................... 60
Version....................................................................................................................... 60
Browser administration interface .................................................................. 61
Diagnostics................................................................................................................ 63
Info........................................................................................................................ 63
Trace..................................................................................................................... 63
Registration .......................................................................................................... 64
IP interfaces.......................................................................................................... 65
IP routing .............................................................................................................. 66
Phone ........................................................................................................................ 66
Config ................................................................................................................... 66
Directory .................................................................................................................... 68
Show..................................................................................................................... 68
Import ................................................................................................................... 69
Administration ........................................................................................................... 72
Config Show......................................................................................................... 72
Config Update ...................................................................................................... 73
Firmware Update.................................................................................................. 74
Boot Update ......................................................................................................... 76
Appendix ......................................................................................................... 78
Important notes ......................................................................................................... 78
Power failure......................................................................................................... 78
Cleaning ............................................................................................................... 78
Installation ............................................................................................................ 78
Malfunctions ......................................................................................................... 79
Troubleshooting ................................................................................................... 79
Environmental compatibility................................................................................. 79
Guarantee............................................................................................................. 80
Declaration of conformity..................................................................................... 80
Technical specifications ............................................................................................ 80
Glossary .................................................................................................................... 82
Index................................................................................................................ 84

Diagram - facia and keypad
5
Diagram – facia and keypad

Diagrams - underside
6
Diagrams - underside
Version with network sockets on underside:
Version with network sockets on rear:

Getting started
7
Getting started
Product package
The IP Phone includes the following accessories:
· 1 power adapter
· 1 handset
· 1 handset spiral cable
· 2 network connecting cables
· 1 manual
Optional accessories available:
· Headset
with attached microphone. The IP Phone is ready for connection.
Connecting
Your IP Phone is designed as a terminal device for connection to an Ethernet IP
network. Before you can use your phone you first need to connect all the necessary
cables. To do so, first turn the phone upside down:
· Fit the long end of the handset spiral cable into the jack labelled " " and the short
end into the handset.
· Fit the small connector of the power adapter into the "POWER” jack and the
adapter plug into a 230 V socket outlet.
· Fit one end of a network cable into the "LINE” jack and the other into a network
socket.
.If you only have one network connection on your workstation, to which your
PC is normally connected, connect the IP Phone to the network port. Connect
the PC by the second network cable to the "HUB" or "PC" port on the IP Phone.
The phone has an integral hub.

Getting started
8
· The icon on the bottom line of the display flashes when the phone is
powered up. This indicates that it has still been possible to connect to a
Gatekeeper in the network. As soon as a connection to the Gatekeeper has been
made the icon is permanently displayed. If your IP Phone is configured to
operate without RAS protocol, no icon appears here. If the phone has access to
a time server, it shows the date and time on the bottom line of the display.

Key functions
9
Key functions

The "Disconnect" key cuts an existing call connection.

The "Mute" key deactivates and reactivates the microphone.

The "Enquiry" key enables the "Call Hold" and "Broker's Call" functions. When the
phone is on standby, pressing the "Enquiry" key calls up the missed calls list.

Pressing the "Redial" key calls up the last 100 numbers dialled.

The "Speakerphone" key activates and deactivates the speakerphone (hands-free)
facility.
0... 9Number keys to enter phone numbers.
*#The star and hash keys may have special functions in tone dialling mode.
 Menu
Pressing the "Enter/Menu" key accesses the menu or stores changed contents of input
forms.

Pressing the "Stop" key cancels a currently active function and takes you back to the
next highest menu level.

Pressing the "Alt" key followed by another key enables you to use the special
characters printed above the keys concerned, and others.

Pressing the "Enter" (CR) key terminates an input, or selects the current highlighted
line from a list.

The six speed dial keys next to the display are used for menu selection and to direct-
dial a number shown on the display or select an assigned function.

Pressing the "Shift" key followed by another key allows you to enter the keyed letter(s)
in upper case.

Standby
10
Standby
Icons and abbreviations
No connection to Gatekeeper
Connected to Gatekeeper
Monitoring active
Speakerphone active
Headset active
<< Menu level (=> 2 levels)
Call diversion active