TIPTEL INNOVAPHONE 200 User manual

Manual (UK)
IP Comfort Telephone
tiptel innovaphone 200
Release 4

Contents
2
Contents
Contents .......................................................................................................... 2
Diagram – facia and keypad........................................................................... 5
Diagrams - underside ..................................................................................... 6
Getting started ................................................................................................ 7
Product package....................................................................................................... 7
Connecting ................................................................................................................ 7
Key functions .................................................................................................. 9
Standby ........................................................................................................... 10
Icons and abbreviations............................................................................................ 10
Operating instructions.................................................................................... 11
Adjusting the volume................................................................................................. 11
User guidance ........................................................................................................... 11
Scrolling through lists .......................................................................................... 12
Editing entries ...................................................................................................... 14
Keying-in special characters................................................................................ 14
Main menu............................................................................................................ 16
Making calls .................................................................................................... 18
Direct manual dialling................................................................................................ 18
Prepared dialling ....................................................................................................... 18
Phonebook dialling ................................................................................................... 19
Various number types ............................................................................................... 20
Redial......................................................................................................................... 21
Monitoring ................................................................................................................. 23
Speakerphone........................................................................................................... 23
Muting........................................................................................................................ 25
Using the headset ..................................................................................................... 26
Call hold / Second call .............................................................................................. 26
Brokering a call ......................................................................................................... 27
Conference call ......................................................................................................... 27
Call transfer ............................................................................................................... 27
Disconnecting ........................................................................................................... 28
Answering a call ........................................................................................................ 28
Call waiting ................................................................................................................ 29
Call counter ............................................................................................................... 29
Call list .......................................................................................................................29
Call lists........................................................................................................... 32

Contents
3
Call lists – general ..................................................................................................... 32
Call lists – setting....................................................................................................... 32
Calls (combined) ....................................................................................................... 32
Incoming calls ........................................................................................................... 33
Phonebook ...................................................................................................... 34
Phonebook – general................................................................................................ 34
Storing new entries ................................................................................................... 34
Settings...................................................................................................................... 35
Ring ...................................................................................................................... 35
Melody.................................................................................................................. 36
Entering notes ...................................................................................................... 36
Editing entries............................................................................................................ 37
Deleting entries .................................................................................................... 37
Call diversion .................................................................................................. 38
Setting up call diversion............................................................................................ 38
Cancelling call diversion ........................................................................................... 41
Phone lock ...................................................................................................... 42
Changing the PIN...................................................................................................... 42
Locking...................................................................................................................... 42
Switches .......................................................................................................... 43
Ringer ........................................................................................................................ 43
Call waiting ................................................................................................................ 44
Calling line identification presentation...................................................................... 44
Headset ..................................................................................................................... 44
Direct dial................................................................................................................... 44
Configuration via phone................................................................................. 45
General settings ........................................................................................................ 45
Date / time ............................................................................................................ 45
Language ............................................................................................................. 45
Location................................................................................................................ 46
Phonebook........................................................................................................... 46
Dial tone type ....................................................................................................... 47
Dial delay.............................................................................................................. 47
Headset ................................................................................................................ 48
Network ..................................................................................................................... 48
DHCP mode ......................................................................................................... 48
IP address ............................................................................................................ 49
Time service ......................................................................................................... 49
Ethernet prioritisation ........................................................................................... 50
Registering ................................................................................................................ 51
VoIP Gatekeeper .................................................................................................. 51
Coders.................................................................................................................. 52

Contents
4
RAS protocol ........................................................................................................ 53
Call number.......................................................................................................... 53
Function keys ............................................................................................................ 54
Programming function keys................................................................................. 54
Personalising your phone ......................................................................................... 56
Name .................................................................................................................... 56
Internal/external melody....................................................................................... 57
Resetting the configuration ....................................................................................... 58
Information...................................................................................................... 59
Calls...........................................................................................................................59
Memory...................................................................................................................... 60
Version....................................................................................................................... 60
Browser administration interface .................................................................. 61
Diagnostics................................................................................................................ 63
Info........................................................................................................................ 63
Trace..................................................................................................................... 63
Registration .......................................................................................................... 64
IP interfaces.......................................................................................................... 65
IP routing .............................................................................................................. 66
Phone ........................................................................................................................ 66
Config ................................................................................................................... 66
Directory .................................................................................................................... 68
Show..................................................................................................................... 68
Import ................................................................................................................... 69
Administration ........................................................................................................... 72
Config Show......................................................................................................... 72
Config Update ...................................................................................................... 73
Firmware Update.................................................................................................. 74
Boot Update ......................................................................................................... 76
Appendix ......................................................................................................... 78
Important notes ......................................................................................................... 78
Power failure......................................................................................................... 78
Cleaning ............................................................................................................... 78
Installation ............................................................................................................ 78
Malfunctions ......................................................................................................... 79
Troubleshooting ................................................................................................... 79
Environmental compatibility................................................................................. 79
Guarantee............................................................................................................. 80
Declaration of conformity..................................................................................... 80
Technical specifications ............................................................................................ 80
Glossary .................................................................................................................... 82
Index................................................................................................................ 84

Diagram - facia and keypad
5
Diagram – facia and keypad

Diagrams - underside
6
Diagrams - underside
Version with network sockets on underside:
Version with network sockets on rear:

Getting started
7
Getting started
Product package
The IP Phone includes the following accessories:
· 1 power adapter
· 1 handset
· 1 handset spiral cable
· 2 network connecting cables
· 1 manual
Optional accessories available:
· Headset
with attached microphone. The IP Phone is ready for connection.
Connecting
Your IP Phone is designed as a terminal device for connection to an Ethernet IP
network. Before you can use your phone you first need to connect all the necessary
cables. To do so, first turn the phone upside down:
· Fit the long end of the handset spiral cable into the jack labelled " " and the short
end into the handset.
· Fit the small connector of the power adapter into the "POWER” jack and the
adapter plug into a 230 V socket outlet.
· Fit one end of a network cable into the "LINE” jack and the other into a network
socket.
.If you only have one network connection on your workstation, to which your
PC is normally connected, connect the IP Phone to the network port. Connect
the PC by the second network cable to the "HUB" or "PC" port on the IP Phone.
The phone has an integral hub.

Getting started
8
· The icon on the bottom line of the display flashes when the phone is
powered up. This indicates that it has still been possible to connect to a
Gatekeeper in the network. As soon as a connection to the Gatekeeper has been
made the icon is permanently displayed. If your IP Phone is configured to
operate without RAS protocol, no icon appears here. If the phone has access to
a time server, it shows the date and time on the bottom line of the display.

Key functions
9
Key functions

The "Disconnect" key cuts an existing call connection.

The "Mute" key deactivates and reactivates the microphone.

The "Enquiry" key enables the "Call Hold" and "Broker's Call" functions. When the
phone is on standby, pressing the "Enquiry" key calls up the missed calls list.

Pressing the "Redial" key calls up the last 100 numbers dialled.

The "Speakerphone" key activates and deactivates the speakerphone (hands-free)
facility.
0... 9Number keys to enter phone numbers.
*#The star and hash keys may have special functions in tone dialling mode.
 Menu
Pressing the "Enter/Menu" key accesses the menu or stores changed contents of input
forms.

Pressing the "Stop" key cancels a currently active function and takes you back to the
next highest menu level.

Pressing the "Alt" key followed by another key enables you to use the special
characters printed above the keys concerned, and others.

Pressing the "Enter" (CR) key terminates an input, or selects the current highlighted
line from a list.

The six speed dial keys next to the display are used for menu selection and to direct-
dial a number shown on the display or select an assigned function.

Pressing the "Shift" key followed by another key allows you to enter the keyed letter(s)
in upper case.

Standby
10
Standby
Icons and abbreviations
No connection to Gatekeeper
Connected to Gatekeeper
Monitoring active
Speakerphone active
Headset active
<< Menu level (=> 2 levels)
Call diversion active

Operating instructions
11
Operating instructions
Adjusting the volume
In all functions active when the handset is off-hook, the loudspeaker is on or the
headset is in operation, you an adjust the volume by way of the keypad. The
"Volume" display indicates the set level.
1. Adjust the volume in steps using the
or key.
One step lower.
One step higher.
User guidance
When using the IP Phone, you are guided through a structured menu system.
Beginning from a main menu ("Menu" key) you are guided through a number of
subsidiary menus to the function you are looking for.
General rule:
· In the default condition (on standby) the handset is on-hook and the display
shows the date and time.
· Pressing the "Menu" key accesses the main menu from standby. Press it from
any submenu to revert to the next highest menu level, confirming any changes
made in the submenu as appropriate. (You can also press the key to access
the main menu).

Operating instructions
12
· Changes are stored before you return to the main menu, preceded by a prompt
asking whether you want to save your changes.
· The speed dial keys next to the display access the assigned submenu
indicated on the relevant line of the display (one menu level lower) or activate the
assigned function.
· Using the and keys you can switch between the menu selection and
function lines and the editable fields of a menu – that is, you can define the
current menu line.
· If the current line is a menu selection or function line, it is highlighted; if it is an
editable field, a flashing cursor marks the input position.
· The key accesses the submenu assigned to the current line (one menu level
lower) or activates the assigned function.
· The and keys move you one menu level higher each time you press
them. Any changes you made in the submenu are then not saved!
· Pressing the key cancels all inputs and returns you to the standby condition.
· The key terminates input in an editable field.
· The bottom line on the display indicates your current menu level (<<...).
Scrolling through lists
Your IP Phone offers a number of lists, through which you can scroll using the arrow
keys. The current entry is highlighted.
You can use the and   keys to move up and down in the list.
The key accesses a submenu in which the current entry can be edited.

Operating instructions
13
The key accesses a pop-up menu displaying additional information on the entry.
From there you can also enable or disable transmission of your number for the caller
ID facility.
Pressing the key immediately dials the current number entry (in speakerphone
mode).
You can also press the speed dial keys to dial an entry. The precise function
offered depends on the type of list, however.

Operating instructions
14
Editing entries
A number of forms contain editable fields in which you can make entries. A flashing
vertical line represents the cursor in editable fields.
Newly keyed-in characters are inserted to the left of the cursor. Any characters to the
right of the cursor are shifted to the right. The key (above the key) deletes the
character to the left of the cursor.
The key combination and deletes the character to the right of the cursor.
Keying-in special characters
You can enter any Western European characters using the keypad. Characters with
no dedicated key can be entered by pressing and then the relevant letter keys.
By pressing the letter key repeatedly in quick succession you can select from a
number of different characters.

Operating instructions
15
Key + key + + key
Q Spec.char.1
starting with @ Spec.char.
starting
with '
W Spec.char.
starting
with §
Spec.char.
starting
with £
E è é ê ë È É Ê Ë
R Spec.char.
starting
with $
Spec.char.
starting
with %
T ð ¥ ð ¥
Z Spec.char.
starting
with /
Spec.char.
starting
with ?
U ü ù ú û Ü Ù Ú Û
I ì í î ï ¡ Ì Í Î Ï
O ö ò ó ô õ
ø
Ö Ò Ó Ô Õ
Ø
P Spec.char.
starting
with =
Spec.char.
starting
with |
A ä à á â ã
å æ
Ä À Á Â Ã
Å Æ
S ß ß
D Ð Ð
1Special characters are: ! " # $ % & ' ( ) * + , -
. / : ; < = > ? @ [ ] \ ^ _ `{ | } ~ £ § ¿ ÷
Key + key + + key
F Spec.char.
starting
with &
Spec.char.
starting
with ~
G Spec.char.
starting
with (
Spec.char.
starting
with {
H Spec.char.
starting
with )
Spec.char.
starting
with }
J Spec.char.
starting
with -
Spec.char.
starting
with [
K Spec.char.
starting
with +
Spec.char.
starting
with ]
L Spec.char.
starting
with _
Spec.char.
starting
with ^
Y Ý ý ÿ Ý ý ÿ
X Spec.char.
starting
with .
Spec.char.
starting
with ;
C ç ¢ Ç
V Spec.char.
starting
with ,
Spec.char.
starting
with +
B Þ þ
N ñ Ñ
M µ µ

Operating instructions
16
Main menu
The main menu is always the starting point for activation of new functions.
· Press the "Menu" or key.
· Select the function you want directly by pressing the assigned speed dial key or
use the and keys to scroll to the function and then press .
call lists ................................... Access the menu to view the combined call list, with
a filter facility.
directories ............................... Access the menu to enter or search for entries in the
phonebook.
call diversion ........................... Access the menu to set up and view call diversions.
This menu option only appears if the Gatekeeper
supports call diversion to the H.450 standard.
phone lock .............................. Access the lock menu to lock the phone or enter or
change a PIN.
switches .................................. Set functions such as call waiting, calling line
identification presentation, headset and direct dial.
configuration ........................... Contains the following submenus:
general settings .......... Check and edit time/date/language, location,
phonebook, dial tones and dial delay, and reset
configuration to factory defaults.

Operating instructions
17
IP settings ................... Access network settings such as DHCP mode, IP
addresses and time server, and assign IP priority
bits.
registration .................. Enter settings to log on to the VoIP gatekeeper and
enter your own number/name (E164 address/H323
name).
function keys ............... Assign texts and functions to the speed dial keys.
preferences ................. Enter a name for the phone and set dial melody.
informations ................ Permits scanning of various statistical functions.

Making calls
18
Making calls
Direct manual dialling
The IP Phone dials the number as you are keying it in. During an existing
connection, all additional digits are transmitted as DTMF signals. This enables you to
control terminal equipment remotely.
1. Lift handset or press to activate
speakerphone.
In speakerphone mode the icons are
additionally displayed.
2. Key-in the number. The entered digits appear on the display and
the phone dials.
3.
At the end of the call:
Replace handset
or
press to cancel speakerphone
The phone returns to the standby condition.
Prepared dialling
By this method, the number is first prepared (keyed-in) and only then is dialling
initiated.
1. Key-in the number.

Making calls
19
2. Lift the handset
or press to activate speakerphone
The phone dials.
Press the key to access a menu in which you can enable and disable call number
suppression prior to dialling
Phonebook dialling
The phonebook opens up automatically when you key-in the first letter of the entry
you are looking for. The entries matching your input are displayed.
Press the speed dial key next to an entry to dial the number. If you press the speed
dial key next to the sixth line, your previous input is dialled. You can also dial the
current entry by lifting the handset or by pressing the or key.

Making calls
20
1. Enter first letter(s) of entry The display shows the entries beginning with
the entered letter(s).
2. Press
or Select your entry.
3. Start dialling:
Press speed dial key next to entry or
press or or lift handset
The phone begins dialling the number.
The key accesses a pop-up menu from which you can initiate dialling (where
appropriate with number suppression).
Various number types
Your IP Phone can dial not only normal phone numbers, but also H.323 names and
IP addresses.
If a call number includes any other characters apart from the digits 0 to 9 or the
characters * and #, it is interpreted as a H.323 name. If the number begins with "@"
it is always interpreted as a H.323 name, but the @ is removed prior to dialling.
In some cases you can also dial an IP address directly. To do so, press the @
followed by the IP address, using the *key as the decimal point. You can suffix an
extension number separated by a "#" as necessary.