TIPTEL 3240 User manual

Tiptel3240 User Guide

Contents
1. Overview ....................................................................................................................................................................5
1.1. Introduction .................................................................................................................................................5
1.2. Features.........................................................................................................................................................6
1.3. Keypad ...........................................................................................................................................................8
1.4. Icons introduction ..................................................................................................................................11
2. Installation .............................................................................................................................................................. 12
2.1. Check package contents ....................................................................................................................... 12
2.2. Connection diagram.............................................................................................................................. 12
2.3. Installation Steps.....................................................................................................................................13
3. Functions................................................................................................................................................................. 14
3.1. Make a call.................................................................................................................................................14
3.1.1. Call Devices.................................................................................................................................. 14
3.1.2. Call Methods................................................................................................................................ 14
3.2. Answer a call ............................................................................................................................................14
3.3. Mute ............................................................................................................................................................. 15
3.4. Call Hold/Resume...................................................................................................................................15
3.5. Do Not Disturbed (DND) ..................................................................................................................... 15
3.6. Call Waiting...............................................................................................................................................15
3.7. Call Forward .............................................................................................................................................16
3.8. Call Transfer .............................................................................................................................................16
3.8.1. Blind Transfer............................................................................................................................. 16
3.8.2. Consultation Transfer.............................................................................................................. 17
3.9. Conference ................................................................................................................................................17
3.9.1. Create Local Conference ........................................................................................................ 17
3.9.2. Make two lines talking attend conference....................................................................... 18
3.10. Call Park...................................................................................................................................................18
3.11. Pickup....................................................................................................................................................... 19
3.11.1. Specified Pickup...................................................................................................................... 19
3.11.2. Group Pickup............................................................................................................................ 19
3.12. Speed Dial ...............................................................................................................................................19
3.13. Auto-redial..............................................................................................................................................20
3.14. Hot line.....................................................................................................................................................20
3.15. Intercom..................................................................................................................................................20
3.16. HotDesking.............................................................................................................................................21
3.16.1. Set the HotDesking Key ....................................................................................................... 21
3.16.2. HotDesking Feature............................................................................................................... 21
3.17. XML Browser.........................................................................................................................................22
3.18. Call Recording .......................................................................................................................................22
3.19. Keypad Lock...........................................................................................................................................22
3.20. Busy Lamp Field (BLF) ...................................................................................................................... 23
3.21. BLFListCode ...........................................................................................................................................24
3.22. Automatic Call Distribution(ACD) ................................................................................................ 24

3.23. DSS Key ....................................................................................................................................................24
3.24. Hoteling ...................................................................................................................................................25
3.25. Application .............................................................................................................................................26
3.25.1. Text Message ............................................................................................................................ 26
3.25.2. Voice Message.......................................................................................................................... 28
4. Settings..................................................................................................................................................................... 32
4.1. Basic Settings ...........................................................................................................................................32
4.1.1. Language ......................................................................................................................................32
4.1.2. Date & Time ................................................................................................................................ 32
4.1.3. Backlight.......................................................................................................................................33
4.1.4. Password Setting....................................................................................................................... 33
4.2. Sound Settings .........................................................................................................................................33
4.2.1. Phone Volume............................................................................................................................. 33
4.2.2. Ring Tones ...................................................................................................................................34
4.3. Phone Book...............................................................................................................................................34
4.3.1. Local Phone Book...................................................................................................................... 34
4.3.2. Blacklists .......................................................................................................................................35
4.3.3. Remote Phone Book ................................................................................................................ 35
4.4. History Management ............................................................................................................................ 36
4.5. System Customizations........................................................................................................................ 36
4.5.1. Programmable keys.................................................................................................................. 36
4.5.2. SIP Account management .....................................................................................................36
4.6. Basic Network Settings......................................................................................................................... 37
4.6.1. DH CP Mode ..................................................................................................................................37
4.6.2. Static IP Mode.............................................................................................................................. 38
4.6.3. PPPoE Mode.................................................................................................................................38
4.6.4. Configure PC Port Mode ......................................................................................................... 38
4.6.5. Configure VLAN......................................................................................................................... 38
4.7. Reset to Factory ......................................................................................................................................39
4.8. Reboot......................................................................................................................................................... 39
5. WEB Interface .......................................................................................................................................................40
5.1. Status->Basic.............................................................................................................................................41
5.2. Account->Basic........................................................................................................................................42
5.3. Account->Advanced............................................................................................................................... 44
5.4. Network->Basic.......................................................................................................................................48
5.5. Network->Advanced.............................................................................................................................. 49
5.6. Phone ->Time/Lang.............................................................................................................................. 52
5.7. Phone->Preference................................................................................................................................ 54
5.8. Phone->Call Feature.............................................................................................................................. 55
5.9. Phone->Voice ...........................................................................................................................................59
5.10. Phone->Key/Display........................................................................................................................... 60
5.11. Phone->Ring tones.............................................................................................................................. 62
5.12. Phone->Tones .......................................................................................................................................63
5.13. Phone->Dial Plan->Replace Rule.................................................................................................... 64

5.14. Phone ->Dial Plan->Dial Now ......................................................................................................... 65
5.15. Phone –>Action URL........................................................................................................................... 67
5.16. PhoneBook->Local Phone Book .................................................................................................... 69
5.17. Phone Book->Remote Phone Book .............................................................................................. 70
5.18. Phone Book->Call log ......................................................................................................................... 71
5.19. Phone Book->LDAP............................................................................................................................. 72
5.20. Phone Book->BroadSoft ................................................................................................................... 73
5.21. Up grade->Basic.....................................................................................................................................75
5.22. Up grade->Advanced ........................................................................................................................... 75
5.23. Security->Basic.....................................................................................................................................77
5.24. Security->Advanced............................................................................................................................ 78
6. Troubleshooting....................................................................................................................................................80
7. Appendix : Time Zones......................................................................................................................................81

1.Overview
1.1.Introduction
The Tiptel3240 is a featured 6-line IP phone with full duplex hands-free speakerphone. It
can be directly connected to an Internet Telephony Service Provider or to an IP PBX.
Based on the SIP standard, the Tiptel3240 has been tested to ensure comprehensive
interoperability with equipment from VoIP infrastructure leaders enabling service providers
to quickly roll-out competitive, feature rich services to their customers.
Tiptel3240 is very easy to understand, configure, and deploy. The web interface is designed
to provide a clean and user-friendly configuration window so that users won’t get lost in
complicated menus and maintenance.

1.2.Features
Highlights
HD Voice
Up to 6 SIP Accounts
4.3‘’ 480x272 Graphical LCD with Backlight, 4-bit Graylevel
Support 3-way Conference
Support PoE
Full Compatible with Asterisk, BroadSoft Platform
Phone Features
Support call waiting, call forwarding, call transfer
Call on hold, mute, auto-answer, redial
Phonebook (500 groups), Blacklist (100 groups), call logs (100 entries)
5 Remote Phone Book URL supported
LDAP
DND (Do Not Disturb)
Volume adjustable, ring tones selec table
Call Pickup/Group Call Pickup
Speed Dial
Intercom
Daylight Saving
Network Packet Capture
Country Ringtone Signal
Direct IP call
Auto Redial
Hotline
XML Browser
Hot Desking
Keypad Lock
Action URL/URI
10 DSS Keys can be used as programmable keys and BLF
Multi-Languages: Default: English and Simple Chinese
IP-PBX Features
HD Voice

Dial Plan
SMS,Voicemail,MWI message Notification
W i de b a n d C o de c : G. 7 2 2
Narrowband Codec: PCMA, PCMU, G.729, G723_53, G723_63, G726_16, G726_24, G726_32,
G726_40
VAD, CNG , Echo Canceller
Full-Duplex Speakerphone
Network Features
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
TFTP/FTP/HTTP/HTTPS Protocols
802.1Q VLAN
Administration Features
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with Web, keypad on the phone, and Auto Provisioning
SNMP
TR069
Security Features
Support HTTPS (SSL)
Support SRTP for Voice Data Encryption
Support Login for Administration
SIP Over TLS

1.3.Keypad
Keypad, LED, and function key definitions
Keypad Description
Key Key name
Function Description
Navigation
Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
key. Press the center key to save.
Soft keys 1/2/ 3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/XML
Browser/DND/Menu/MSG/Status/Book/FWD/PickUp/G
roup PickUp/Intercom/Speed Dial/and so on.
Line Keys 1/ 2/3/4/5/6
Key combination includes functions such as
History/Favorites/Redial/Account/ACD/BLF/BLFList/C
allReturn/HotDesking/Record/XML
Browser/DTMF/DND/

Menu/MSG/Status/Book/Fwd/PickUp/Group
PickUp/Intercom/Speed Dial/and so on.
Home
Back to the Home page
Book
View Local Phone Book/Blacklist/Remote Phone Book
Headset
Use the headset to call out or call in
R key
Forward the call to the third part
Redial
View the Missed Calls, Incoming Calls and Dialed Calls.
Mute
Press this key in calling mode and you can hear the other
side, but the other side cannot hear you.
Volume -/+
Turn down or turn up the volume by pressing the “-“ key
or the “+” key.
Handfree
Make the phone into hands-free mode.
Digital
keyboard
Inputting the phone number or DTMF.
Indicator light
Blinking light indicates there is an incoming call.
Voice Message
Voice Message view
Dss Key
Key combination includes functions such as
History/Favorites/Redial/Account/ACD/BLF/BLFList/C
allReturn/HotDesking/Record/XML
Browser/DTMF/DND/
Menu/MSG/Status/Book/Fwd/PickUp/Group
PickUp/Intercom/Speed Dial/and so on.

Rear view and panel descriptions
Port
Port name
Description
Power switch
Input: 5V DC 1.2A
Internet
10/100M Connect it to Network
PC
10/100M Connect it to PC
Ext
Port type: RJ-12 connector
Hands e t
Port type: RJ-9 connector
Headset
Port type: RJ-9 connector