TSC TTP-243 Pro Series User manual

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TTP-243 Pro Series
Desktop Barcode Printers
User Manual
Series Lists:
TTP-243 Pro / 243E Pro / 342 Pro
TTP-243 Plus / 243E Plus / 342 Plus
Thermal Transfer
Direct Thermal

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Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Effective Print Area......................................................................................................................................................................................2
1.2 Available Bar Codes ....................................................................................................................................................................................3
1.3 Various Sensors ..........................................................................................................................................................................................4
1.4 Supply Specification.....................................................................................................................................................................................6
1.4.1 Type of Paper ...........................................................................................................................................................................................6
1.4.2 Media Specification...................................................................................................................................................................................6
1.5 Ribbon Specification....................................................................................................................................................................................8
2. Operation Overview.........................................................................................................................................................................................10
2.1 Unpacking and Inspection..........................................................................................................................................................................10
2.2 Printer Overview ........................................................................................................................................................................................11
2.2.1 Front View...........................................................................................................................................................................................11
2.2.2 Interior View........................................................................................................................................................................................12
2.2.3 Rear View............................................................................................................................................................................................13
3. Setup...............................................................................................................................................................................................................14
3.1 Setting up the Printer.................................................................................................................................................................................14
3.2 Loading the Ribbon....................................................................................................................................................................................15
3.3 Loading the Media .....................................................................................................................................................................................17

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3.4 Peel-off Function........................................................................................................................................................................................19
3.5 Install SD Memory Card (Option)...............................................................................................................................................................20
3.6 Install External Label Roll Mount (Not available for 243E series printer) ....................................................................................................21
4. LED and Button Functions...............................................................................................................................................................................22
4.1 LED Indication ...........................................................................................................................................................................................22
4.2 Regular Button Function ............................................................................................................................................................................23
4.3 Power-on Utilities.......................................................................................................................................................................................24
5. TSC Console...................................................................................................................................................................................................28
5.1 Start TSC Console.....................................................................................................................................................................................28
5.2 Printer Function .........................................................................................................................................................................................30
5.3 Setting Post-Print Action............................................................................................................................................................................31
6. TroubleShooting..............................................................................................................................................................................................32
7. Maintenance....................................................................................................................................................................................................32
8. Angency Complicance and Approvals.............................................................................................................................................................36
9. Revise History.................................................................................................................................................................................................37

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
TTP-243 series/ 243E series/ 342 series bar code printer. The attractive desktop printer delivers superior performance at an
economical price. Both powerful and easy-to-use, this printer is your best choice among desktop direct thermal and thermal transfer
label printers.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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1.1 Effective Print Area
203 DPI
300 DPI
Label/Ticket Print Length
12 mm~2286 mm
12 mm~1016 mm
Effective Print Length
10 mm~2284 mm
10 mm~1014 mm
Label/Ticket Print Width
25 mm~104 mm
Effective Print Width
23 mm~102 mm
No Print Area
1 mm

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1.2 Available Bar Codes
1D bar code
Code 39
Code 93
Code 128 UCC
Code 128, Subsets A, B, and C
Codabar
Interleaved 2 of 5
EAN-8, EAN-13, EAN-128
UPC-A, UPC-E
EAN and UPC with 2 or 5 digits add-on
MSI
PLESSEY
Postnet
China post
2D bar code
Maxicode
PDF-417
DataMatrix
QR code
GS1 DataBar family (RSS)

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1.3 Various Sensors
Feed Gap Sensor
The feed gap sensor detects a label gap to locate the starting print position of the next label. The sensor is mounted 4 mm off the center line of
the main mechanism.
.
In case of Label
Black Mark Sensor
The black mark sensor locates the position of label by emitting infrared rays onto the black mark at the back of the ticket. The
sensor is mounted 5.75 mm off the center line of the ticket roll width on the mechanism.

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In case of Ticket
The default sensor position is (1) as shown on the figure below. To change to the (2) position, the customer should notify the
manufacturer in advance. There can be only one position for the sensor. Once the sensor position is agreed upon, it can not be
changed afterwards.
Ribbon End Sensor
The sensor detects the end portion of the ribbon. The ribbon end
must be transparent.
Label End Sensor
The sensor detects the end portion of the label.
Peel off Sensor
The sensor detects the backing paper of a label.
Ribbon encoder
The encoder is used to detect if the ribbon is broken.

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1.4 Supply Specification
1.4.1 Type of Paper
Two types of media are available: label and ticket.
There are two types of sensors for paper: gap sensor and black mark sensor.
Label and ticket can be further classified into direct thermal type or thermal transfer type.
1.4.2 Media Specification
Items
Label
Media Width
Max.114mm
Min. 25mm
Length (Pitch)
12～2286mm
Media Thickness
0.20 mm
Media Weight
Max 240 g/m2
Max. Roll Diameter
(1” core)
Inner roll diameter. Max 4.3” (110mm)
External roll diameter. Max 8.4” (214mm)
Roll Up Method
Print surface wound outside as standard
Paper Core ID.
25.7±0.3mm

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Note:
1. The width and thickness quoted above are said of the label plus its backing paper.
2. Likewise, the approval of label entails that of its backing paper.
3. In the peel off mode, the minimum pitch is 35mm.
4. In the cutter mode, it is required the paper be wound outside. Otherwise, paper jam tends to result.
5. In the cutter mode, the media thickness is 0.06 ~ 0.2 mm, the media weight is 100 g/m2 at maximum, and the media types are
receipt, tag, and label liner w/o glue.
Except for the linerless cutter, all TSC regular/heavy duty/care label cutters DO NOT cut on media with glue.
6. Paper shape is as shown on next page.
7. Tag is 0.2mm in thickness, and is less than 100g/m2 in weight.

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1.5 Ribbon Specification
Ribbon Specifications
Ribbon shape
Spool type
Ribbon width
Max. 110mm
Ribbon core inside diameter
Min. 40mm
Ribbon winding width
Max. 110mm
Ribbon wound type
Min. 40mm
Leading tape
Polyester film, 3355mm long
End tape
Polyester film (transparent), 2505mm long
Max. ribbon OD.
67mm
Winding method
Ink surface to be wound outside
Note: The maximum length of ribbon depends on its thickness and core outside diameter.

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The formula below defines the correlation between ribbon roll length and ribbon core diameter.
t4 )d(D
=L 22
 
, where
L = Ribbon length
D = Max. roll diameter
d = Ribbon core outside diameter
t = Ribbon thickness

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer
upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
One bar code printer unit
One paper core for ribbon rewind spindle
Two ribbon supply/rewind spindles
One flat label supply roll spindle
Two fixing tabs
One round label supply roll spindle (Not available for 243E series printer)
One Quick installation guide
One Windows labeling software/Windows driver CD disk
One power supply
One power cord
One USB interface cable (Pro series printer only)
One Centronics interface cable (TTP-243 Plus & TTP-342 Plus series printer only)
One sample roll of plain label stock (Not available for 243E series printer)
One sample roll of wax-resin ribbon (Not available for 243E series printer)
One external label roll mount (Not available for 243E series printer)
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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1. PAUSE button
2. PWR., ON-LINE and ERR. indicators
3. FEED button
4. Cover release button
5. Label dispense opening
6. Liner Opening (For use with peel-off function/
Not available for 243E series printer)
2.2 Printer Overview
2.2.1 Front View
1
2
3
4
5
6

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1. Printer Cover (In open position)
2. Label Supply Roll Spindle
3. Fixing Tabs
4. Ribbon Mechanism
5. Ribbon Supply Spindle
6. Ribbon Rewind Spindle
7. Printer Carriage Release Lever
8. Liner Opening
9. Detachable Front Panel
10. PAUSE Button
11. PWR., ON-LINE, ERR. Indicators
12. FEED Button
13. Peel-off Sensor (Not available for 243E series printer)
14. Memory Card Cover
2.2.2 Interior View

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2.2.3 Rear View
TTP-243 Plus/ 243E Plus/ 342 Plus series
TTP-243 Pro/243E Pro/ 342 Pro series
1. Power On/Off Switch
2. Power Supply Connector
3. RS-232C DB-9 Interface Connector
4. Centronics Interface Connector
5. Label Insert Opening (For use with external labels)
1. Power On/Off Switch
2. Power Supply DC Jacket
3. RS-232C Interface Connector
4. USB Interface Connector
5. Label Insert Opening (For use with external media)
6. Centronics Interface Connector (Factory option)

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3. Setup
3.1 Setting up the Printer
1. Open the printer top cover.
2. Place the printer on a flat surface.
3. Make sure the POWER switch is OFF.
4. Connect the printer to the computer with RS-232C or
USB cable.
5. Plug the power cord into the power jacket at the rear
of the printer, and then plug the power cord into a
properly grounded receptacle.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

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3.2 Loading the Ribbon
1. Place paper core on the ribbon rewind spindle.
2. Insert the left side first. Mount the ribbon rewind
paper core on the front hubs.
Please be noted that the bigger hub side with 4
ribs must be installed toward the right side of
ribbon mechanism.
3. Install a ribbon on the ribbon supply spindle. Mount
the ribbon supply spindle on the rear hubs.
Please be noted that the bigger hub side with 4
ribs must be installed toward the right side of
ribbon mechanism.

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4. Disengage the printer carriage by pulling the
carriage release lever forwards.
5. Following the direction of the RIBBON label, pull
the transparent ribbon leader to the front from
under the ribbon mechanism.
6. Attach the ribbon leader to the empty paper core on
the ribbon rewind spindle (with a tape).
7. Rotate the ribbon rewind spindle until the ribbon
overlaps the ribbon leader and stretches tight.
8. Close the printer carriage.
9. Close the printer cover and press the FEED button
until the green ON-LINE LED illuminates.
Note: Please install ribbon and media
and close print head mechanism
before turing on the power. Printer
will determine direct thermal or
thermal transfer mode automatically.