
Problem Possible Cause(s) Remedy
Unit is dead - LED
power
indicator is not
illuminated
Mains supply off Check supply and reinstate
Loose mains plugs Check plugs
PSU failed Replace PSU
Unit is dead - no
light output but LED
power
indicator is sll
illuminated
LED array failure Replace LED unit
Switched off via remote control unit Recycle power to light source or switch on via
remote control
Poor light
output on fibre
Unit needs cleaning Carefully clean LED Lens with dry cloth
Clean fibre common end
Fibre port connector not
plugged in correctly
Ensure plugged in correctly
and secured with locking screw
Staonary on one
colour
Lower buon has been pressed Press lower buon once
LED driver has failed Replace LED unit
Colour cycle cannot
be stopped LED driver has failed Replace LED unit
Remote Controller
range reduced
or persistently
freezing
Remote Controller baeries failing Replace baeries as per user guide instrucons
and carry out matching if necessary
Something new causing
interference within operang range
Check for another device
transming RF interference
Remote Controller needs reseng
Power the Remote controller down by removing
and reinstalling thebaeries as per User
Guide instrucons
Remote Controller failing Replace Remote ControlleR
Light Source Receiver Failing Replace Light Source
Unit wont
respond to
Remote Controller
Remote Controller baeries failed Replace baeries and carry out
matching if necessary
Light Source in stand alone mode Recycle power to Light Source
Remote Controller needs reseng
Power the Remote Controller down by removing
and reinstalling the baeries as per User
Guide instrucons
Remote Controller not “matched”
to Light Source
Carry out “matching” procedure as
detailed in REMOTE OPERATION
Remote Controller failed Replace Remote Controller
Light Source Receiver Failed Replace Light Source
In master/slave
configuraon, slave
light source works
on standalone but
does not respondto
DMX from master
DMX cable disconnected or faulty Check DMX link cable connecons -
repair or replace
Master light source not sending DMX signal Check master light source - refer to the relevant
user guide troubleshoong secon
TROUBLESHOOTING
11
UFO LIGHTING