VeriFone evolution series Service manual

Retail Application |page 1
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
VeriFone®Evolution
Series
© 2014 Elavon Inc. Elavon is a registered trademark in the United States and/or other countries. All rights
reserved. This document is prepared by Elavon as a service for its customers. The information discussed is
general in nature and may not apply to your specific situation. RTL-QRG-1371
Retail Application
QUICK REFERENCE GUIDE

Retail Application |page 2
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
TIPS FOR PROCESSING
•ENTER or YES
•BACKSPACE
•CANCEL or NO
•To scroll through the menu,
press MORE
•Press 3 multiple times until the
paper advances to desired length
The following prompts may appear
depending on terminal setup, card type,
and/or entry method.
Clerk ID Prompt:
•Input Clerk ID and press ENTER
Debit Cash Back Prompts:
•Select YES for Cash Back or NO to
proceed with transaction without
Cash Back
•If YES is selected, choose Cash
Back Amount
cont’d next

Retail Application |page 3
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
TIPS FOR PROCESSING (CONT’D)
Invoice Prompt:
•Input Invoice # and press ENTER
Language Prompt:
•If prompted, select language
Manually-Keyed Security Prompts:
•Select YES or NO to indicate card
presence
•If YES is selected, imprint card and
press ENTER
•Input V-Code and press ENTER
•If V-Code entry is bypassed, select
NO if the V-Code is not present
OR
•X READ if V-Code is present but
cannot be read
•If prompted, input Street Address
and press ENTER
•If prompted, input Zip Code and
press ENTER
Purchasing, Business or
Commercial Prompts:
•Input Customer # and press ENTER
•Input Tax Amount and press ENTER

Retail Application |page 4
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
CREDIT/DEBIT SALE
•Select SALE
•Input amount and press ENTER
•If prompted, select YES to confirm
amount or NO to cancel transaction
•If NO is selected, press CLEAR
to end transaction
•Swipe, insert, or tap card, or
manually input account number
and press ENTER
•If prompted, select CREDIT or DEBIT
•If prompted, input last 4 digits of
account # and press ENTER
•If prompted, input expiration date
and press ENTER
•If prompted, cardholder enters PIN
and presses ENTER
(The transaction processes and a Merchant
copy of the receipt prints)
•If prompted, press ENTER to clear
Remove Card prompt
•Select YES to print Customer
receipt copy
•If prompted “Amt Exceeds Bal –
Amt Authorized $xx.xx, Balance Due
$xx.xx, Continue?” select YES and
collect remaining amount due with
another form of payment or NO to
reverse the authorization and cancel
the transaction.

Retail Application |page 5
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
CREDIT/DEBIT REFUND
If desired selection is not displayed, press
MORE until option appears
•Select REFUND
•If prompted, input password and
press ENTER
•Input amount and press ENTER
•If prompted, select YES to confirm
amount or NO to cancel transaction
•If NO is selected, press CLEAR to
end transaction
•Swipe, insert, or tap card, or
manually input account number
and press ENTER
•If prompted, select CREDIT or DEBIT
•If prompted, input last 4 digits of
account # and press ENTER
•If prompted, input expiration date and
press ENTER
•If prompted, cardholder enters PIN and
presses ENTER
(The transaction processes and a
Merchant copy of the receipt prints)
•If prompted, press ENTER to clear
Remove Card prompt
•Select YES to print Customer
receipt copy

Retail Application |page 6
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
CREDIT AUTHORIZATION ONLY
If desired selection is not displayed
press MORE until option appears
•Select AUTH ONLY
•Input amount and press ENTER
•If prompted, select YES to confirm
amount or NO to cancel transaction
•If NO is selected, press CLEAR
to end transaction
•Swipe, insert, or tap card, or
manually input account number
and press ENTER
•If prompted, select CREDIT
•If prompted, input last 4 digits of
account # and press ENTER
•If prompted, input expiration date
and press ENTER
•If prompted, cardholder enters PIN
and presses ENTER
(The transaction processes and a
Merchant copy of the receipt prints)
• If prompted, press ENTER to clear
Remove Card prompt
• Select YES to print Customer
receipt copy

Retail Application |page 7
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
VOID
If desired selection is not displayed, press
MORE until option appears
•Select VOID
•If prompted, input password and
press ENTER
•Select YES to void last transaction or
NO to void a different transaction
•If YES is selected, proceed to next step
•If desired transaction is displayed,
select YES
•If NO is selected, proceed to next step
•Select INV# or ACCT# to
search transactions
•Input (Invoice # or last 4 digits of
Account #) and press ENTER
•If desired transaction is displayed,
select YES
•If desired transaction is not displayed,
select NEXT to review other trans
actions or NO to exit Void menu
•If prompted, press ENTER to clear
Remove Card prompt
•Select YES to print Customer
receipt copy

Retail Application |page 8
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
CREDIT FORCE
If desired selection is not displayed, press
MORE until option appears
•Select FORCE
•Input amount and press ENTER
•If prompted, select YES to confirm
amount or NO to cancel transaction
•If NO is selected, press CLEAR to
end transaction
•Swipe, insert, or tap card, or manually
input account number and press ENTER
•Select CREDIT
•If prompted, input last 4 digits of account
# and press ENTER
•If prompted, input expiration date and
press ENTER
•Input approval code and press ENTER
(The transaction processes and a Merchant
copy of the receipt prints)
•If prompted, press ENTER to clear
Remove Card prompt
•Select YES to print Customer
receipt copy

Retail Application |page 9
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
MAIL/TELEPHONE ORDER
If desired selection is not displayed, press
MORE until option appears
•Select PHONE ORDER
•Manually input account #and
press ENTER
•Input expiration date and press ENTER
•Input amount and press ENTER
•Input V-Code and press ENTER
•If V-Code entry is bypassed, select
NO if the V-Code is not present
OR
•X READ if V-Code is present but
cannot be read
•Input Street Address and press ENTER
•Input Zip Code and press ENTER
(The transaction processes and a Merchant
copy of the receipt prints)
•If prompted, press ENTER to clear
Remove Card prompt
•Select YES to print Customer
receipt copy

Retail Application |page 10
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
MANUAL SALE FOR ECI
Available only for the internet industry
•Select SALE
•Input amount and press ENTER
•If prompted, select YES to confirm
amount or NO to cancel transaction
•If NO is selected, press CLEAR
to end transaction
•Manually input account # and
press ENTER
•Input expiration date and press ENTER
•Select NO to indicate card is not
present
•Select WEB
(The transaction processes and a Merchant
copy of the receipt prints)
•If prompted, press ENTER to clear
Remove Card prompt
•Select YES to print Customer
receipt copy

Retail Application |page 11
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
SETTLEMENT
If desired selection is not displayed, press
MORE until option appears
•Select SETTLEMENT
•If prompted, input password and
press ENTER
•Totals will display and/or print
•Confirm totals and press ENTER
•Settlement report prints
RECEIPT REPRINT
•Press REPRINT
•Select LAST or ANY
•If LAST is selected:
•The last receipt prints
•If ANY is selected:
•Input Invoice # and press ENTER
•Requested Merchant receipt
copy prints
•Select YES to print Customer
receipt copy
REPORTS
•Press REPORTS
•Select from displayed reports or press
MORE until option appears
•Select the desired report
•If displayed, respond to additional
prompts
•Selected report will print

Retail Application |page 12
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
BALANCE INQUIRY
If desired selection is not displayed, press
MORE until option appears
•Select BALANCE INQ
•Select CURR for current batch detail
or PREV for previous batch detail
•Report for selected batch inquiry prints
BATCH TOTALS
If desired selection is not displayed, press
MORE until option appears
•Select BATCH TOTALS
•Select SLCT
•Batch totals will display
•Select CLEAR to exit
BATCH REVIEW
If desired selection is not displayed, press
MORE until option appears
•Select BATCH REVIEW
•If prompted, input password and
press ENTER
•Select CLRK,AMT,ACCT, or INV#
to search batch
•Input (Clerk ID, Amount, last 4 digits
of Account #, or Invoice #) and
press ENTER
•Select ADJ to adjust transaction dis-
played and follow additional prompts
•Select VOID to void transaction dis-
played and follow additional prompts
cont’d next

Retail Application |page 13
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
Product Icons
Vertical Market Icons
Retail
Travel
Taxi
Cash Advance
Bill Pay
Loyalty
Social Media
Tokenization
Terminal
Web-Hosted
Payments
VirtualMerchant Gateway
Payments
Restaurant
Healthcare
Airline
EMV
Mobile Top Up
Currency
Conversion
ECS
Hospitality
Public Sector
Education
EBT Online
Cashback
Security
Virtual Terminal
Reporting
Services
QSR
EGC VirtualMerchant
Mobile
BATCH REVIEW (CONT’D)
•Select PREV to go to the previous
transaction in the batch
•Select NEXT to go to the next
transaction in the batch
•Select CLEAR twice to exit
CARD BALANCE INQUIRY
If desired selection is not displayed, press
MORE until option appears
•Select CARD BAL INQ
•Select card type
•Swipe, insert, or tap card, or manually
input account number and
press ENTER
•If prompted, Cardholder enters PIN
and presses ENTER
•Card inquiry receipt will print
CASH RECEIPT
•Press 9
•Input amount and press ENTER
•Cash receipt prints