VeriFone Vx-520 Series APACS 40 User manual

Operating Instructions of Verifone VX 520 Payment Terminal
Key Assignment
Replacement of the
paper roll (button for
opening the plastic cover
Sending report
Reversal transaction
Cancellation
Correction
Enter button
Magnet card reader
PIN code entering
confirmation
PIN code correction
Cancel the operation
Chip card reader

Chip card payments
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
Enter the sum of the transaction as a final sum (for instance sum is 15€, you insert 1500). Then press
a GREEN button (Enter). YELLOW button is for correcting the sum. RED one is for cancellation.
Text on the Text on the
Seller’s terminal Client’s terminal
Ask the customer to insert his card to the chip card reader.
Text on the Text on the
Seller’s terminal Client’s terminal
If the terminal asks for the PIN code the customer shall enter the PIN code using the PINPAD keys. After PIN
code was entered, client have to confirm it with the GREEN button. If the customer made a mistake with the
PIN code, he can correct it with a YELLOW „clear“ button, or cancel the payment with a RED button.
After customer confirmed the PIN code, the terminal starts processing the transaction. As a result of
successfull transaction, the terminal prints out 2 receipts. The second one comes out automatically in 20 secs,
but if you would like to get it faster, press the green button or F3 button on the right side of a screen. If the
client doesn’t need the receipt, press the red button.
Where for some reason authorization of the payment terminal fails, the error message with a code and it’s
explanation is printed out.
NB! Make sure, that the receipt doesn’t contain any error messages.
10/06 Menüü
11:22
Sisestage summa
0.00EUR
Rep Rev Cop Serv
10/06 Menüü
11:22
Sisestage kaart
Sisestage kaart
Sisestage kaart
0.01EUR
PIN-i
Sisestamine
Müük
0.01 EUR
Sisestage PIN:

Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
The first receipt is always for a seller, the second one is for a buyer.
If customer couldn’t pay with a chip card and the message “Kasuta magnetkaarti” has appeared on
the terminal screen, follow the section “Magnet card payment”
NB! The card owner must be identified in accordance with the bank card acceptance requirements.
Printige koopia?
Jah F3
Ei F4
Võtke kaart
Merchant’s name
Outlet’s address
Registration code of the merchant
Receipt number
Terminal identification number
Card type
к
Card number (last 4 card’s numbers are
shown)
Transaction type
Sum of transaction
Authorization code
Type of receipt
Confirmation, that the transaction with a chip card was
successful

Contactless card payment
Contactless card allows you to make payments, wich sum is less than 25 eur. (including 25€), without PIN code
entering.
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
•In order to make a contactless transaction, enter the sum and press the green button.
The „contactless emblem“ will appear on the screen.
•YELLOW button is for correcting the sum. RED one is for cancellation.
Text on the Text on the
Seller’s terminal Client’s terminal
•Ask the client to put his payment card on a terminal’s screen and hold it until it peeps.
•The card is read out when all 4 indicators (located above the screen) are lit.
•Terminal connects to the bank.
•Terminal prints out the reciept, where you can find the sum of the transaction and the
description of a payment method - „Contactless“. (in case of a successfull transaction)
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
•The second receipt (customer’s one) is printed in 20 seconds or you can get it faster by
pressing the green button or F3 button on the right side of a screen. If client doesn’t require
the receipt, press the RED button.
•The first receipt is always for seller, the second one is for a buyer.
•Where for some reason authorization of the payment terminal fails, the error message is
printed out along with the error code and explanation.
10/06 Menüü
11:22
Sisestage summa
0.00EUR
Rep Rev Cop Serv
10/06 Menüü
11:22
Sisestage kaart
Sisestage kaart
Kasutage kaarti
0.01EUR
Printige koopia?
Jah F3
Ei F4
Võtke kaart

Magnet card payments
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
Enter the sum of the transaction as a final sum (for instance sum is 15€, you insert 1500). Then press
the green button (Enter). Yellow button is for correcting the sum. Red one is for transaction
cancellation.
Text on the Text on the
Seller’s terminal Client’s terminal
F1 F1
F2 F2
F3 F3
F4 F4
Swipe the magnetic card through the magnet card reader.
Enter 4 last customer’s card numbers and press the GREEN button.
Terminal connects to the bank.
As a result of successful transaction terminal prints 2 receipts out. After the first receipt was printed,
tear it off.
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
The first receipt is always for seller, the second one is for a buyer.
The second one is printed in 20 seconds or you can get it faster by pressing the green button or F3 button on
the right side of a screen. If customer doesn’t need the receipt, press the red button.
10/06 Menüü
11:22
Sisestage summa
0.00EUR
Rep Rev Cop Serv
10/06 Menüü
11:22
10/06 Menüü
11:22
Sisestage kaart
10/06 Menüü
11:22
Sisestage kaardi 4 viimast Nr.
0.01 EUR
Printige koopia?
Jah F3
Ei F4
Võtke kaart

The card owner must be identified in accordance with the bank card acceptance
requirements. The receipt must contain customer’s signature (check the conformity with the
signature on the card’s back side), The type of identification document (mark it manually), the
document’s number.
Merchant’s name
Outlet’s address
Registration code of the merchant
Receipt number
Terminal ID
Card type
Card number (only 4 last numbers are shown)
Transaction sum
Authorization code
Receipt type
Customer’s signature
Mark the type of the document
was shown
Number of the Document presented.

Void transaction
In order to reverse the transaction press the «REV» button.
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
Insert the receipt number, which you want to cancel and press GREEN button.
NB! Terminal automatically inserts the last transaction receipt number.
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
For transaction cancellation press F3 button.
To cancel the reversal press F4 button.
In case the transaction was made with a chip card:
Put the card into the customer’s terminal
In case the transaction was made with a magnet card:
Swipe the magnetic card through the magnet card reader.
10/06 Menüü
11:22
Sisestage summa
0.00EUR
Rep Rev Cop Serv
10/06 Menüü
11:22
Kviitungi Nr.
1
Palun oodake
Teeme tühistuse?
Kaardi nr.: ...1111
Summa: 0.01 EUR
Jah F3
Ei F4
Palun oodake

Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
In a result of successful transaction cancelation, the first receipt is printed, tear it off. Terminal prints
the second receipt if you press GREEN button. In order to decline printing of the second receipt,
press F4 button.
The „Reverse“ function is available only for the „today’s“ transactions (which are not sent to the
bank) and only the entire sum can be cancelled. If the terminal shows the message „TEHINGUT EI
LEITUD“ (the transaction not found). In this case the transaction is no longer in terminal’s memory
and can’t be cancelled.
Printige koopia?
Jah F3
Ei F4
Võtke kaart
Reversal transaction made with a chip card
Reversal transaction made with a magnet card

A copy of a receipt
In order to get the copy, press the button „COP“.
Text on the Text on the
Seller’s terminal Client’s terminal
F1
F2
F3
F4
Text on the
Seller’s terminal
F1
F2
F3
F4
Copy of the last receipt: > press „F2“
Copy of the other receipt (by it’s number): > press „F3“
> enter your check number
> press GREEN button
10/06 Menüü
11:22
Sisestage summa
0.00EUR
Rep Rev Cop Serv
10/06 Menüü
11:22
Sisestage kaart
Kviitungi koopia
Viimane koopia F2
Kviitungi koopia F3
Muud koopiad F4

Finishing the day. Sending transactions.
During the day terminal collects all the transactions into its memory and once a day (automatically
or manually) sends them to the bank. Automatic sending works only, if the terminal is connected to
the power socket.
If automatic sending was :
Try to send transactions manually or wait for the next automatic sessioon.
Report sending:
1. Press the «REP» button.
Text on the
Seller’s terminal
2. To send collected transactions to the bank,
press „F2“.
To get the transaction’s report only for
yourself (without sending them to the bank)
press „F4“.
The sending report includes: Total number of
transactions completed and the amount of
money was sent. If the sending was successful, a
confirmation message „Tehingud saadetud“ will
be printed on the check .
Saatmisaruanded
Saada F2
Tehingute kaupa F3
Register F4