VeriFone V660p-2 User manual

Verifone Part Number DOC571-004-EN-A, Revision A
V660p-2
Installation Guide

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accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
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before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
Verifone, Inc.
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www.verifone.com
Verifone Part Number DOC571-004-EN-A, Revision A
V660p-2 Installation Guide
© 2023 Verifone, Inc.
Verifone and the Verifone logo are registered trademarks of Verifone. Other brand names or trademarks associated with Verifone’s
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For product warranty information, go to http://www.verifone.com/terms.
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V660P-2 INSTALLATION GUIDE 3
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 3
Device Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contactless Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Communication Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CHAPTER 4
Device Setup Device Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Personal Security Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Inside the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Device Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SIM/SAM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing or Replacing SIM/SAM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Examining Connection Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Battery Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Manual Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the Terminal Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading a Paper Roll in Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CTLS Transaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Wi-Fi/BT Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Bluetooth Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Wireless Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CHAPTER 5
Specifications Unit Power Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CONTENTS
V660P-2 INSTALLATION GUIDE 4
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SAM Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Integrated Contactless Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Audio Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CHAPTER 6
Maintenance and
Cleaning
General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Surface Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Smart Card Reader Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Magnetic Stripe Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 7
Verifone Service
and Support
Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
CHAPTER 8
Troubleshooting
Guidelines
Device Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Device Display Does Not Show Correct/Readable Info . . . . . . . . . . . . . . . . . . . 32
Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

V660P-2 INSTALLATION GUIDE 5
PREFACE
This guide is your primary source of information for setting up V660p-2.
Audience
This guide is useful for anyone installing the V660p-2.
Organization
This guide is organized as follows:
Chapter 3, Device Overview. Provides an overview of the V660p-2 device.
Chapter 4, Device Setup. Explains how to set up the V660p-2 device. It tells you
how to select a location and establish power connection.
Chapter 5, Specifications. Discusses power requirements and dimensions of the
V660p-2.
Chapter 6, Maintenance and Cleaning. Explains how to maintain your V660p-2.
Chapter 7, Verifone Service and Support. Provides information on how to contact
your local Verifone representative or service provider, and information on how to
order accessories or documentation from Verifone.
Chapter 8, Troubleshooting Guidelines. Provides troubleshooting guidelines,
should you encounter a problem in device installation.
Related
Documentation
To learn more about the V660p-2, refer to the following set of documents:
660 Certifications and Regulations VPN-DOC571-001-EN
V660p Quick Installation Guide VPN-DOC571-002-EN
V660p Installation Guide VPN-DOC571-003-EN

PREFACE
Conventions and Acronyms
V660P-2 INSTALLATION GUIDE 6
Conventions and
Acronyms
This section describes the conventions and acronyms used in this guide.
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Various acronyms are used in place of the full definition. Table 2 presents
acronyms and their definitions.
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that
are cross referenced.
See Conventions and Acronyms.
Italics Italic typeface indicates book
titles or emphasis.
You must install a roll of thermal-
sensitive paper in the printer.
Courier The courier type face is used
while specifying onscreen text,
such as text that you would
enter at a command prompt, or
to provide an URL.
http://www.verifone.com
The pencil icon is used to
highlight important information.
RS-232-type devices do not work
with the PIN pad port.
The caution symbol indicates
possible hardware or software
failure, or loss of data.
The device is not waterproof or
dustproof and is intended for indoor
use only.
The lightning symbol is used as
a warning when bodily injury
might occur.
Due to risk of shock do not use the
device near water.
Table 2 Acronym Definitions
Acronym Definitions
ARM Acorn RISC Machine
EMV Europay MasterCard and VISA
LCD Liquid Crystal Display
NFC Near Field Communication
MRA Merchandise Return Authorization
PCI Payment Card Industry
PSAM Purchase Security Application Module
PIN Personal Identification Number
PSCR Primary Smart Card Reader
SRED Secure Reading and Exchange of Data
RAM Random Access Memory
MSR Magnetic Stripe Card Reader
NOTE
CAUTION
WARNING

PREFACE
Conventions and Acronyms
V660P-2 INSTALLATION GUIDE 7
MSAM Multiple Secure Access Module
SAM Secure Access Module
SIM Subscriber Identity Module
CTLS Contactless
DC Direct Current
ISO International Organization for Standardization
ECR Electronic Cash Register
AC Alternating Current
QR Quick Response
ROM Read Only Memory
AES Advanced Encryption Standard Algorithm
DUKPT Derived Unique Key Per Transaction Method as defined in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Version 1.0, August 1988
RF Radio Frequency
RS-232 Serial Communication Protocol
POS Point-of-Sale
USB Universal Serial Bus
LAN Local Area Network
IPS Inches Per Second
VPN Verifone Part Number
Table 2 Acronym Definitions
Acronym Definitions

V660P-2 INSTALLATION GUIDE 8
CHAPTER 3
Device Overview
This chapter provides a brief description of the V660p-2.
The Verifone V660p-2 NEO device is a new generation handheld device with
exceptional capabilities. The best-in-class consumer-facing device is offered with
cellular/Wi-Fi/Bluetooth to provide mobile payment capabilities to merchants
supporting 4G LTE and dual-band Wi-Fi network connectivity options, Bluetooth
4.2 for IoT, and meets PCI 6.X SRED requirements for maximum security. The
powerful V660p-2 device has the capability of ECR integration and connectivity to
peripherals such as Biometrics and Barcode scanners.
In combination with Verifone Connect digital services, it allows card payment
acceptance, barcode scanning, image capture, receipt printing, and access to
various Verifone cloud-based services, enabling the customers with a wide array
of solutions. It also enables clients to remotely monitor and update their devices
using Verifone’s estate management solution.
The highly sophisticated V660p-2 device has a provision for all payment methods
- magnetic stripe, EMV, and NFC/Contactless Reader, including Apple Pay,
Google Pay, and Samsung Pay mobile wallets. The easy-to-read color touch
screen supports all payment-related user interactions and keypad for secured PIN
entry.
Figure 1 V660p-2 Device

DEVICE OVERVIEW
V660P-2 INSTALLATION GUIDE 9
Key Features and Benefits
Processor •Cortex A53 quad core, 1.3GHz
•QCOM 2150
Memory •2 GB RAM/16GB ROM
•Support SD 3.0
Display •5.5" (1280 × 720) HD IPS LCD touchscreen
•Screen rotation
Keypad •On-screen, Navigator possible
Payment •MSR
•PSCR
•CTLS
•QR Code
Multimedia •Speaker and audio jack and Volume Buttons
•Integrated microphone
•Video HD
•Video Decode
Communication •Bluetooth 4.2 BLE
•2.4 GHz + 5 GHz Wi-Fi
•802.11 a/b/g/n/ac
•GSM 900/1800 MHz, WCDMA B1/5/8, & LTE B1/3/5/7/8/20/
28/38/40/41 for EU
•LTE B2/4/5/7/12/13/14/17/25/26/41/66/71 for NA
GPS •GPS, GLONASS
Physical Interface •USB port type C
Camera/Barcode
Scan
•5 MP (forward QR/Barcode Scanner)
•Rear camera - 5MP
•Front facing camera - 2MP
Dimensions •Length: 209 mm
•Width: 84 mm
•Height: 60 mm
•Weight: 476 g (with battery)
Security •PCI 6.X-approved
•SRED
•Supports AES DUKPT
Power adaptor •Input: AC 100V-240V/50-60Hz/0.5A
•Output: DC 5V/2.2A
Battery •standard configuration 2500mAh/7.3V
SIM/SAM •1 SIM, 1 SAM and 1 SIM/SAM Combo

DEVICE OVERVIEW
Features and Benefits
V660P-2 INSTALLATION GUIDE 10
Features and
Benefits
Following are the features and benefits.
Ease of Use •5.5” LCD display for unlimited application possibilities and easy readability
under various lighting conditions.
•Touchscreen for icon-based applications or electronic signature capture
support.
•Magnetic stripe card reader for optimal card reading.
•Audio jack to facilitate accessibility for the visually impaired.
•The V660p-2 portable solution is a lightweight powerhouse that is styled to
easily fit in hand and go where you go.
•Easily accept payments anywhere, any type, including mobile wallets and
alternative payment methods.
Performance and
Durability
•Fast transactions due to powerful 64-bit quad-core ARM Cortex-A53
microprocessor, up to 1.3 GHz.
•Rounded corners and drop resistant to less than 1m on concrete floor to
minimize breakage.
•2GB RAM / 16GB ROM, SD card slot that supports SD 3.0 memory.
Security •Incorporates tamper-sensing circuitry to detect unauthorized intrusion and
supports a broad spectrum of software-based security features.
•PCI 6.X approved for debit and other PIN-based transactions.
•EMV Level 1 Type Approval.
Card Reader •Triple track MSR
•EMV L1-approved smart card
•ISO
•NFC/CTLS
Environmental •Operating temperature: 0° to 45° C (32° to 113° F)
•Storage temperature: -20° to 60° C (-4° to 140° F)
•Relative humidity: 5% to 90%
•Non-condensing
Printer Built-in high-speed thermal printer, print speed greater than 30
lines / sec support paper roll with width 40 mm diameter support
black mark positioning.
LEDs •Power Indicator
- Red = charging indicator
- Green = fully charged indicator

DEVICE OVERVIEW
Features and Benefits
V660P-2 INSTALLATION GUIDE 11
•Supports reliable security features including TLS, VeriShield file,
authentication and VeriShield Protect to help prevent fraud and other
intrusions.
Contactless
Capability
•Advanced contactless architecture that future-proofs investment with a single
contactless interface (SingleCl), SoftSAMs, and side-by-side application
architecture.
•Dedicated tap zone for optimized user experience.
•Accepts EMV, NFC, QR Code and mag-stripe contactless payments as well as
PIN-based transactions.
Communication
Technology
•Bluetooth: Simple, plug-and-play installation for locations that need short-
range wireless capability. Eddystone and iBeacon profiles are also supported.
•Dual band Wi-Fi.
Connectivity •Wired interface: USB port type C

V660P-2 INSTALLATION GUIDE 12
CHAPTER 4
Device Setup
This chapter describes the device setup procedure. You will learn about:
•Device Location
•Inside the Shipping Carton
•Device Features
•SIM/SAM Card
•Examining Connection Port
•Using the Battery
•Connecting the Terminal Power Pack
•Loading a Paper Roll in Device
•Charging the Battery
•Using the Smart Card Reader
•Using the Magnetic Card Reader
•CTLS Transaction
•Wi-Fi/BT Support
Device Location
The following are the guidelines used to select an ideal location for the device.
Environmental
Factors
•Select a flat support surface, such as a countertop or table, place the device.
Please store your V660p-2 device in dry area:
•Operation temperature is 0 to 45° Celsius (32° F to 113° F).
•Storage temperature is -20 to 60° Celsius (-4° F to 140° F).
•Select a location convenient for both the merchant and the cardholder.
•Select a flat support surface, such as a countertop or table, place the device.
•Keep the device away from direct sunlight and anything that radiates heat,
such as a stove or motor.
•Do not use the device where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
CAUTION
The device is not waterproof or dustproof and is intended for indoor use only. Any
damage to the unit from exposure to rain or dust may void any warranty.

DEVICE SETUP
Inside the Shipping Carton
V660P-2 INSTALLATION GUIDE 13
Personal Security
Considerations
The V660p-2 can be used as handover device. Always exercise extreme caution
when conducting transactions especially during PIN entry.
•Hand the V660p-2 directly to the cardholder for PIN entry.
•Encourage the cardholder to hold the V660p-2 close to avoid others from
seeing the information entered.
Electrical
Considerations
•Avoid using this product during electrical storms.
•Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
•Avoid using the device near water or in moist conditions.
•Disconnect the device from its POS device before cleaning.
Inside the
Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. The device is a secure product. Tampering causes it to
cease to function or to operate in an unsecured manner.
Unpacking the
Shipping Carton To unpack the shipping carton:
1Carefully inspect the shipping carton and its contents for possible tampering or
damage.
2Validate the authenticity of the sender by verifying the shipping tracking
number and other information located on the product order paperwork.
3Remove and inspect the following items:
•V660p-2 unit
•USB-C to USB cable
•Paper roll
4Remove all plastic wrapping from the device and components.
5Remove the clear protective film from the display.
6Inspect the terminal for possible tampering. See how to identify signs of
tampering in section Periodic Inspection.
WARNING
Do not use the device near water, including a bathtub, washbowl, kitchen sink or
laundry tub, in a wet basement, or near a swimming pool to avoid shock or
damage.
NOTE
Verifone ships variants of the V660p-2 for different markets. Your unit may have
different options or accessories described in this section.

DEVICE SETUP
Device Features
V660P-2 INSTALLATION GUIDE 14
7Save the shipping carton and packing material for future repacking or moving
of the device.
Periodic Inspection Periodically inspect the terminal for possible tampering. Signs of tampering
include:
•Wires protruding out of the device.
•Foreign objects inserted into the smart card slot or magnetic stripe slot.
•Any bumps in the casing below the mag stripe slot and any noticeable
additional mag stripe head from the side.
•Signs of damage to the tamper-evident labels.
•A Tamper Warning message on the device display.
If any device is found to have been tampered with, please remove it from service
immediately, keep it available for potential forensics investigation, and notify your
company security officer and your local Verifone representative or service
provider. To contact Verifone, please see Verifone Service and Support.
Device Features
Familiarize yourself with the features before continuing with the installation
process:
Figure 2 V660p-2 (Front Panel)
Front Panel
The front panel offers the following features:
•The V660p-2 device has a color touch screen display.
•A smart card reader is built into the front of the device to process smart card-
based debit or credit transactions. For directions on how to use a smart card,
see Using the Smart Card Reader.
WARNING
Do not use a tampered or damaged unit. The device comes equipped with
tamper-evident labels. If a label or component appears damaged, please notify
the shipping company and your Verifone service provider immediately.

DEVICE SETUP
SIM/SAM Card
V660P-2 INSTALLATION GUIDE 15
•A magnetic card reader built into the device for performing debit or credit card
transactions. The card can be swiped from either direction. To ensure a proper
read of the magnetic swipe card, insert the magnetic card from the side of the
device as shown in Figure 12.
•Contactless Reader and EMV have dedicated LEDs lower to the left of the
display for contactless payments. For directions on how to conduct contactless
transactions, see CTLS Transaction.
•A 3.5 mm audio jack to facilitate accessibility for the visually impaired.
SIM/SAM Card
When you first receive your V660p-2, you may need to install one or more SIM/
SAM cards, or you may need to replace old cards. You may need to install one or
two Subscriber Identity Module or Multiple Security Access Module cards or
replace an old one.
Installing or
Replacing SIM/SAM
Card
To install or replace SIM/SAM cards:
1Power off the device.
2Place the device face down on a soft and clean surface.
3Remove the back cover of the unit.
Figure 3 Removing Back Cover
CAUTION
Observe standard precautions when handling electrostatically sensitive devices.
Electrostatic discharges can damage this equipment. Verifone recommends
using a grounded anti-static wrist strap.

DEVICE SETUP
SIM/SAM Card
V660P-2 INSTALLATION GUIDE 16
4Turn over the battery without removing the battery from the battery
compartment.
Figure 4 Turn over the Battery
5Insert the SIM/SAM cards without removing the battery. Carefully slide the
card into the slot until fully inserted. The correct orientation of the SIM/SAM
card is as indicated in Figure 5.
Figure 5 SIM/SAM Insertion
!
"
0
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DEVICE SETUP
SIM/SAM Card
V660P-2 INSTALLATION GUIDE 17
6Turn the battery back into the compartment and place it in the slot.
Figure 6 Placing the Battery Back
7Close the back cover.
Figure 7 Closing Back Cover
To replace SIM/SAM card, gently slide out the old SIM/SAM card before inserting
a new one.
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NOTE
Position the card’s gold contacts facing downward towards the user. The card
slot in the device has a set of contacts. The SIM/SAM card has a notch on one
corner to ensure that it fits into the connector base in only one way.

DEVICE SETUP
Examining Connection Port
V660P-2 INSTALLATION GUIDE 18
Examining
Connection Port
The V660p-2 device has one primary USB-C port used for power and download.
Figure 8 V660p-2 Primary USB-C Port
Using the
Battery
The V660p-2 device uses dual cell Li-Ion battery. The internal logic of the battery
prevents both overcharging and undercharging (a fault condition in which the
battery level goes well below the minimum acceptable charge and the battery
becomes unusable).
Battery Features
The following are features of the battery:
•Two Li-Ion cells
•A safety circuit that:
•Prevents cell damage from overcharge, over-discharge, or overheating.
•Activates when the battery is left in an unused device for an extended
period.
Manual Startup
Hold the start button for about 3 seconds until the device displays the startup
screen.
53"!
53"#
NOTE
•Charge the V660p-2 device for eight hours before initial use.
•Disconnecting and unplugging the device power pack, reduces the life of the
coin cell battery, which does not recharge.
•Conserve battery power by turning the V660p-2 devices off when not in use.
Do not let the battery charge fall below 10% for an extended period of time as
this may permanently diminish the battery capacity. Recharge the battery by
attaching the USB-C end of the power pack to the device and plugging the
other end of the power pack into a wall outlet.

DEVICE SETUP
Connecting the Terminal Power Pack
V660P-2 INSTALLATION GUIDE 19
Manual Shutdown
Hold the start button for about 1 second until the message is displayed on the
screen. Touch the "Off" selection to turn off.
Connecting the
Terminal Power
Pack
Connect the V660p-2 devices to the provided USB cable and insert the other end
into any USB charger head for initial charging.
Each V660p-2 device comes with a power supply cable, USB-A to USB-C cable is
used to connect the device directly to an USB outlet to charge the battery. The
V660p-2 unit is equipped with an USB capable universal port.
To Connect the
Terminal Power
Supply
Insert the USB-C to the V660p-2 and USB-A port to the power supply or Desktop.
Figure 9 V660p-2 Power Supply Connection
NOTE
The screen is blank when the device has no power.
CAUTION
Using an incorrectly rated power supply may damage the device or cause it not
to work as specified. Before troubleshooting, ensure that the power supply being
used to power the device matches the requirements specified on the bottom of
the device. (See Specifications for detailed power supply specifications.) You can
use any standard USB charger.
WARNING
Do not plug the power pack into an outdoor outlet or operate the device outdoors.
During a transaction, disconnecting the power by unplugging the device from a
wall power while at very low battery charge may cause transaction data files not
yet stored in the device memory to be lost.
53"!
53"#
TIP
To protect against possible damage caused by lightning strikes and electrical
surges, consider installing a power surge protector.

DEVICE SETUP
Loading a Paper Roll in Device
V660P-2 INSTALLATION GUIDE 20
Loading a Paper
Roll in Device
Install a paper roll before you can start transactions that require a receipt.
The V660p-2 uses a roll of 40 mm, single-ply, thermal-sensitive paper.
A pink out-of-paper indicator line appears on the edge of the paper before the
end of the roll. After this line appears, there is enough paper remaining on the roll
to perform at least one more transaction.
NOTE
A message is always displayed to indicate that the printer is out of paper.
CAUTION
Poor-quality paper can jam the printer and create excessive paper dust. To place
order for high-quality Verifone paper, refer to Accessories and Documentation.
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact,
friction, temperature, humidity, and oils affect the color and storage
characteristics of the paper.
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.