VeriFone TRANZ 380 User manual

CREDIT CARD SALE
DISPLAY ACTION
IdlePrompt Press 1 for Credit
Slide/Key Card Swipe card
through the
card reader
If card is unreadable,
manually enter the
cardnumber
Expiry Date
MMYY Enter the expiration date and press the ENTERkey
Enter Trans Code Key in 10 for Sale and press ENTER
EnterPurchase
Amount Enter the total amount and press ENTER
Dialing &
Processing Terminalprintsreceipt
DEBIT CARD SALE
DISPLAY ACTION
IdlePrompt Press 2 for Debit
Slide/Key Card Swipe customer’s debit card
*Debit cards must be swiped.
Enter Trans Code Key in 10 for Sale and press ENTER
EnterPurchase
Amount Enter the total amount and press ENTER
Enter Cash
Amount Key in the requested cash back amount and press ENTER
EnterPIN Customer enters their PIN number and
presses ENTER
Dialing &
Processing Terminalprintsreceipt
VOYAGER CARD SALE
All Voyager cards start with the prefix 7088
DISPLAY ACTION
IdlePrompt Press 6 for Voyager
Slide/Key Card Swipe card
through the
card reader
If card is unreadable,
manually enter the
cardnumber
Expiration Date
MMYY Enter the expiration date and press the ENTERkey
Restriction Code Key in restriction code embossed on
thecardand press ENTER
EnterTrans Code Key in 10 for Sale and press ENTER
Wait on ID Customer enters ID # on PIN pad and
presses ENTER
Wait on Odometer Customer enters odometer input on
PIN pad and presses ENTER
Product Code Key in product code # and press
ENTER
Enter Fuel/Product
Amount Enter the dollar amount of fuel or product andpress ENTER
Product Code Key in the next product code or if
finishedpressENTER
EnterTotal
Amount Key in the total amount and press ENTER
Processing Terminal will approve or decline and
print receipt
CONCORD EFS PHONE NUMBER
24 HOUR CUSTOMER SERVICE
1-800-238-7675
Listen for the automated operator to direct you to the
correct department.
WRIGHT EXPRESS CARD SALE
All Wright Express cards start with the prefix 690046
DISPLAY ACTION
IdlePrompt Press 8for Wright Express
Swipe Customer
Card Swipe card through the
card reader
If card is unreadable,
manually enter the
cardnumber
Expiration Date
MMYY Enter the expiration date and press the ENTERkey
Enter Vehicle# Key in thevehicle# and press ENTER
EnterTrans Code Key in 10 for Sale and press ENTER
Wait on Odometer Customer enters odometer input on
PIN pad and presses ENTER
EnterPINonpad Customer enters ID/PIN# on PIN pad
andpressesENTER
EnterProduct
Code Key in product code # and press ENTER
Enter Fuel/Product
Amount Enter the dollar amount of fuel or product and press ENTER
Product Code Key in the next product code or if
finishedpressENTER
EnterTotal
Amount Key in the total amount and press ENTER
Processing Terminal will approve or decline and
print receipt
REFUND
DISPLAY ACTION
IdlePrompt Press 1 for Credit refund, 2 for Debit
refund, 6 for Voyagerrefund, or 8 for
Wright Express refund
Slide/Key Card Swipe Card If card is unreadable,
manually enter the card
number (Debit cards
must be swiped)
Expiry Date
MMYYEnter the expiration date and press ENTER
If Fuel Card:
Restriction Code
or Vehicle #
Enter Restriction Code for Voyager
refund, or enter Vehicle # for Wright
Express refund
Enter Trans Code Key in 15 for Refund & press ENTER
Enter Refund
Amount Key in Refund Amount and press ENTER
If Debit Card:
EnterPINonpad Customer enters their PIN number and presses ENTER
Dialing &
Processing Terminal will print receipt
PRODUCT CODES
Only five product codes can be entered per transaction
01 Regular 12 Unld Alcohol28 Filters
02 Diesel 13 Unld +Alcohol30 Repairs
03 Unleaded 14 Super Unld Alcl 31 Oil Chge/Lube
04 Super Unld 20 Multi-fuel 32 Tune Up
05 Other Fuels 21 Motor Oil 33 Inspection
06 Unld Plus 22 Lamps 34 CarWash
07 Gasohol 23 Wipers 35 Tire/Battery
08 Gasohol-224 Battery 40 Miscellaneous
09 Diesel-225 Fluids/Coolant 41 Accessories
10 Propane 26 Tires 42 Food
11 Natural Gas 27 Hoses/Belts 56 Sales Tax
Product Code 40-Miscellaneous allows up to 9 separate items.
Press ENTER twice to advance to next product code.
Quick Reference
Guide
Oil & Gas Application
(EVW)
VeriFone TRANZ 380/460

STORE TOTALS REPORT (CREDIT)
Summary of Credittotals from a previous day
DISPLAY ACTION
IdlePrompt Press 4 for Credit Totals
1=StoreTotals
3=SettleTotals
4=Start New Day
Press 1 for Store Totals
Enter Date
MMDD Enter desired date and press ENTER
Processing Report of transactions from prior day’s
batch will print
STORETOTALS REPORT (DEBIT)
Summary ofDebittotals from a previous day
DISPLAY ACTION
IdlePrompt Press 5 for Debit Totals
1=Store Totals,
3=SettleTotals Press 1for StoreTotals
Enter Date
MMDD Enter desired date andpressENTER
Processing Report of transactions from prior day’s
batch will print
SETTLEMENT REPORT (CREDIT)
Run DAILY at closing of batch to obtain Credittotals
DISPLAY ACTION
IdlePrompt Press 4 for Credit Totals
1=StoreTotals
3=SettleTotals
4=Start New Day
Press 3for Settlement Totals
Enter Date
MMDD Enter desired date and press ENTER
Processing Report of card totals and all fees for
the current batch will print
SETTLEMENT REPORT (DEBIT)
Run DAILY at closing of batch to obtain Debit totals
DISPLAY ACTION
IdlePrompt Press 5for DebitTotals
1=StoreTotals
3=SettleTotals Press 3for Settlement Totals
Enter Date
MMDD Enter desired date and press ENTER
Processing Report of card totals and all fees for
the current batch will print
TRANSACTION RECALL REPORT
Report detailing every transaction of the day
DISPLAY ACTION
IdlePrompt Press FUNCTION,then9
EnterDate
MMDDYY Enter desired date and press ENTER
Processing Terminal prints Report
SHIFT REPORT
Thisreport is for same day shift totals only, therefore it must
be done before the last shift of the day ends
DISPLAY ACTION
IdlePrompt Press FUNCTION, then 3
Enter Shift
Number Key in the desired shift and press ENTER
Processing Terminal prints Report
VOID / CANCEL
Only Sales from the CURRENT Batch may be voided
DISPLAY ACTION
IdlePrompt Press 1 for Credit void, 2 for Debit
void, 6 for Voyagervoid, or 8 for
WrightExpress void
Slide/Key CardSwipe Card If card is unreadable,
manually enter the card
number (Debit cards
must be swiped)
Expiry Date
MMYY Enter the expiration date and press ENTER
If Fuel Card:
Restriction Code
or Vehicle #
Enter Restriction Code for Voyager
refund, or enter Vehicle # for Wright
Express refund
Enter Trans Code Key in 19 for Void and press ENTER
EnterInvoice
Number Enter invoice number from the transaction to be voided and press
ENTER
If Credit Card:
Enter Cancel
Amount
Key in Cancel Amount and press
ENTER
Dialing &
Processing The terminal prints receipt
REPRINT RECEIPT
DISPLAY ACTION
IdlePrompt Press ENTER,then6
Reprint Terminal reprints last receipt
CHANGING SHIFTS
DISPLAY ACTION
IdlePrompt Press FUNCTION, then2
Shift Change:
Confirm0=Y1=N Press 0 for Yestoconfirm
Processing Next Shift Started
FUEL PRICE CHANGE
DISPLAY ACTION
IdlePrompt Press FUNCTION, then 4
Password Key in 1, ALPHA, ALPHA, 6,6,8, 3,
1&pressENTER
Change=1or
Print=2 Press 1to change
Shows Price for 1 To change Product code 1, key inthe
new amount. To change a different
product code,press ENTER until the
product code # you wish to change
displays, then enter the new amount
New price
displays To change another product code press ENTER, or press CLEAR to exit
Processing Price is changed in terminal
PRINT FUEL PRICE TABLE
DISPLAY ACTION
IdlePrompt Press FUNCTION, then 4
Password Key in 1, ALPHA, ALPHA, 6,6,8, 3,
1&pressENTER
Change=1or
Print=2 Press 2 to print Fuel codes and amounts
Processing Terminalprintstable
Quick Reference
Guide
Oil & Gas Application
(EVW)
VeriFone TRANZ 380/460