TABLE OF CONTENTS
1INTRODUCTION 5
1.1 The CCV Smart payment terminal and PINpad 5
1.2 Parties facilitating the transaction process 5
2INSTALLATION OF PAYMENT TERMINAL AND PINPAD 6
2.1 Components supplied 6
2.2 Installation guidelines 7
2.2.1 Position of PINpad 7
2.2.2 Use of card reader 7
2.2.3 Environmental factors 7
2.3 Installation of equipment 8
2.4 Communication settings 9
2.4.1 Taking out an Internet subscription 9
2.4.2 View current communication settings 9
2.4.3 Assigning a static IP address 10
2.4.4 Assigning a dynamic IP address 12
3WORKING WITH THE PAYMENT TERMINAL AND PINPAD 13
3.1 Overview of payment terminal and PINpad 13
3.2 Keypad of payment terminal and PINpad 15
3.3 PINpad touchscreen 17
3.3.1 Entering letters 17
3.4 Payment terminal menu 18
3.4.1 Symbols for menu options 18
3.4.2 Status symbols 19
3.5 Merchant password 20
3.6 Activating and deactivating the payment terminal 21
3.6.1 Activating the terminal 21
3.6.2 Deactivating the terminal 21
3.7 Use of payment cards 22
3.8 Replacing a printer roll 22
4CARRYING OUT TRANSACTIONS 23
4.1 Overview of transaction types 23
4.2 Sale 24
4.2.1 Manual credit card transactions 25
4.3 Cancellation 26
4.4 Reservation 27
4.5 Sale after reservation 29
5PAYMENT CARDS 30
5.1 Viewing payment card settings 30
5.2 Changing payment card settings 32
5.2.1 Adding a payment card 32
5.2.2 Deleting a payment card 34
5.2.3 Changing the Merchant ID for a payment card 35
6FINANCIAL REPORTS 37
6.1 Types of financial reports 37
6.2 Automatically printing reports when the terminal is deactivated 37
6.3 Printing interim reports 38
6.3.1 Printing an interim totals report 38
6.3.2 Printing an interim E-Journal 40
6.4 Changing report settings 42
6.4.1 Activating the E-Journal feature 42
6.4.2 Deactivating the E-Journal feature 44
6.5 Deleting the E-Journal 45