VeriFone VX570 User manual

Quick Reference Guide
VeriFone® VX570
FIRST DATA GIFT CARD
Data Genesis Corporation is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.
All trademarks, service marks, and trade names referenced in this material are the property of their respective owners.
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press [F3] for Activate.
SWIPE OR ENTER ACCT Swipe card or key card number.
Terminal may prompt:
CLERK ID
INVOICE NUMBER
PASSWORD
Key clerk number and press [ENTER].
Key invoice number and press [ENTER].
Key password and press [ENTER].
AMOUNT Key amount and press [ENTER].
DIALING….. Terminal communicates with host for approval.
PRNT CUST COPY Press [YES] to print the customer copy.
Activation
Activation
PROMPT ACTION
MMDDYYYY HH:MM Swipe card or press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press [F2] for Redeem.
SWIPE OR ENTER ACCT Swipe card or key card number.
Terminal may prompt:
CLERK ID
INVOICE NUMBER
PASSWORD
Key clerk number and press [ENTER].
Key invoice number and press [ENTER].
Key password and press [ENTER].
AMOUNT Key amount and press [ENTER].
DIALING….. Terminal communicates with host for approval.
PRNT CUST COPY Press [YES] to print the customer copy.
Redeem
Redeem
NOTE: SOME PROMPTS MAY VARY BASED ON THE TERMINAL SETUP.
Gift Card Support
1-800-228-0210
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press [F2] for Redeem.
SWIPE OR ENTER ACCT Swipe card or key card number.
Terminal may prompt:
CLERK ID
INVOICE NUMBER
PASSWORD
Key clerk number and press [ENTER].
Key invoice number and press [ENTER].
Key password and press [ENTER].
AMOUNT Key amount and press [ENTER].
DIALING….. Terminal communicates with host for approval.
PRNT CUST COPY Press [YES] to print the customer copy.
Reload
Reload
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press the key under the “↓” symbol.
BALANCE INQ = F1
BALANCE XFER = F2
VOID = F3
CASHOUT = F4
Press [F1] for Balance Inquiry.
SWIPE OR ENTER ACCT Swipe card or key card number.
AMOUNT Key amount and press [ENTER].
DIALING….. Terminal communicates with host for approval.
PRNT CUST COPY Press [YES] to print the customer copy.
Balance Inquiry
Balance Inquiry
To determine the remaining value on a card.
To determine the remaining value on a card.
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press the key under the “↓” symbol.
BALANCE INQ = F1
BALANCE XFER = F2
VOID = F3
CASHOUT = F4
Press [F2] for Balance Transfer.
ENTER OLD CARD Manually key old card number.
Terminal may prompt:
CLERK ID
INVOICE NUMBER
Key clerk number and press [ENTER].
Key invoice number and press [ENTER].
DIALING….. Terminal communicates with host for approval.
PRNT CUST COPY Press [YES] to print the customer copy.
SWIPE NEW CARD Swipe new card.
Balance Transfer
Balance Transfer
To transfer all the value from one card to another non
To transfer all the value from one card to another non- -activated card. activated card.

Quick Reference Guide
VeriFone® Vx570
FIRST DATA GIFT CARD
Data Genesis Corporation is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.
All trademarks, service marks, and trade names referenced in this material are the property of their respective owners.
NOTE: SOME PROMPTS MAY VARY BASED ON THE TERMINAL SETUP.
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press the key under the “↓” symbol.
BALANCE INQ = F1
BALANCE XFER = F2
VOID = F3
CASHOUT = F4
Press [F3] for Void.
VOID LAST TRANS?
YES NO Press ‘F’ key for desired option.
Terminal may prompt:
INVOICE NUMBER
LAST 4 DIGITS
Key invoice number and press [ENTER].
Key last 4 digits and press [ENTER].
DIALING….. Terminal communicates with host for approval.
PRNT CUST COPY Press [YES] to print the customer copy.
RETRIEVE BY:
INV# ACCT# Press ‘F’ key for desired option.
VOID
GIFT CARD
<transaction type>
<card number> $$$$
YES NO NEXT
Press ‘F’ key for desired option.
Terminal may prompt:
CLERK ID Key clerk number and press [ENTER].
Gift Card Support
1-800-228-0210
Void
Void
To void any Gift Card transaction in the current open batch.
To void any Gift Card transaction in the current open batch.
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press the key under the “↓” symbol.
BALANCE INQ = F1
BALANCE XFER = F2
VOID = F3
CASHOUT = F4 Press the key under the “↓” symbol.
REPORTS = F1 Press [F1] for Reports.
REPORTS
TOTAL REPORT = F2
DETAIL REPORT = F3
SERVER REPORT = F4
Press [F2] for Totals Reports.
DELETE GIFT BAT? Press ‘F’ key for desired option.
REPORTS
TOTAL REPORT = F2
DETAIL REPORT = F3
SERVER REPORT = F4
Press [CLEAR].
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press the key under the “↓” symbol.
BALANCE INQ = F1
BALANCE XFER = F2
VOID = F3
CASHOUT = F4 Press the key under the “↓” symbol.
REPORTS = F1 Press [F1] for Reports.
REPORTS
TOTAL REPORT = F2
DETAIL REPORT = F3
SERVER REPORT = F4
Press [F3] for Detail Report.
DELETE GIFT BAT? Press ‘F’ key for desired option.
REPORTS
TOTAL REPORT = F2
DETAIL REPORT = F3
SERVER REPORT = F4
Press [CLEAR].
Print Detail Batch Report
Print Detail Batch Report
To print the transaction detail information for Gift Cards.
To print the transaction detail information for Gift Cards.
Print Totals Batch Report
Print Totals Batch Report
To print the batch totals for Gift Card.
To print the batch totals for Gift Card.
PROMPT ACTION
MMDDYYYY HH:MM Press [F3] for Gift Card.
REDEEM = F2
ACTIVATE = F3
RELOAD = F4 Press the key under the “↓” symbol.
BALANCE INQ = F1
BALANCE XFER = F2
VOID = F3
CASHOUT = F4 Press the key under the “↓” symbol.
REPORTS = F1 Press [F1] for Reports.
REPORTS
TOTAL REPORT = F2
DETAIL REPORT = F3
SERVER REPORT = F4
Press [F2] for Totals Reports.
DELETE GIFT BAT? Press ‘F’ key for desired option.
REPORTS
TOTAL REPORT = F2
DETAIL REPORT = F3
SERVER REPORT = F4
Press [CLEAR].
Cashout
Cashout
Allows the consumer to receive the balance of the
Allows the consumer to receive the balance of the
store value on an activated gift card as cash.
store value on an activated gift card as cash.