VeriFone Vx Series User manual

VeriFone®Omni 3700 & Vx Series
Restaurant Application
Quick Reference Guide

Credit Sale
To scroll menu, press [i] until desired
option appears.
>Swipe customer card
>Select [CREDIT], if prompted
>Input last 4 digits of account # and
press [ENTER]
>Input server ID and press [ENTER],
if prompted
>Input $ amount and press [ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No
Debit Sale
To scroll menu, press [i] until desired
option appears.
>Swipe customer card
>Select [DEBIT]
>Input server ID and press [ENTER],
if prompted
>Input $ amount and press [ENTER]
>Input cash back amount and press
[ENTER] (only if enabled)
>Input tip amount and press [ENTER]
>Cardholder enters PIN and
presses [ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No
Reprint
>Press [REPRINT]
>Choose from these options:
[LAST/ANY]
>If LAST is selected:
•The last receipt prints
>If ANY is selected:
 •Input invoice # and press [ENTER]
 •The selected receipt prints
Manual Sale
To scroll menu, press [i] until desired
option appears.
>Press [F2] [SALE]
>Input account # and press [ENTER]
>Select [CREDIT], if prompted
>Input expiration date (MMYY) and
press [ENTER]
>Card present – [F1] for Yes
or [F2] for No
>If YES, imprint card and press [ENTER]
>Input server ID and press [ENTER],
if prompted
>Input $ amount and press [ENTER]
>Input zip code and press [ENTER],
if prompted
>If NO, input server ID and press
[ENTER], if prompted
>Input $ amount and press [ENTER]
>Input V-Code and press [ENTER]
>If no code entered: Code present?
Select [NO] [XREAD]
>Input address and press [ENTER],
if prompted
>Input zip code and press [ENTER],
if prompted
>Print customer copy – [F1] for Yes
or [F2] for No
Restaurant Application
Quick Reference Guide

Force
To scroll menu, press [i] until desired
option appears.
>Press [FORCE]
>Swipe or input account # and
press [ENTER]
>Choose from these options:
[CREDIT] [DEBIT], if prompted
>Input expiration date (MMYY) and press
[ENTER] (manual sale only)
>Choose Tran: [SALE] [PHONE]
(manual sale only)
>Imprint card and press [ENTER]
(manual sale only)
>Input last 4 digits of account # and press
[ENTER] (swiped sale only)
>Input server ID and press [ENTER], if
prompted
>Input $ amount and press [ENTER]
>Input authorization code and
press [ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No
Authorization Only
To scroll menu, press [i] until desired
option appears.
>Press [AUTH ONLY]
>Swipe or input account # and
press [ENTER]
>Choose from these options:
[CREDIT] [DEBIT], if prompted
>Input expiration date (MMYY) and
press [ENTER] (manual sale only)
>Input last 4 digits of account # and
press [ENTER] (swiped sale only)
>Input server ID and press [ENTER]
>Input $ amount and press [ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No
Void
To scroll menu, press [i] until desired
option appears.
>Press [VOID]
>Void last transaction – [F1] for Yes
or [F2] for No
>Retrieve by: [INV #] or [ACCT#]
>Input last 4 digits of account # or
invoice # and press [ENTER]
Terminal Displays:
[NO] to cancel
[YES] to void
[NEXT] to scroll
>Print customer copy – [F!] for Yes
or [F2] for No
VeriFone® Omni 3700 & Vx Series

Credit Refund
To scroll menu, press [i] until desired
option appears.
>Press [REFUND]
>Input password and press [ENTER]
>Swipe card or input account # and press
[ENTER]
>Select [CREDIT], if prompted
>Input expiration date (MMYY) and press
[ENTER] (manual sale only)
>Input last 4 digits of account # and press
[ENTER] (swiped sale only)
>Input server ID and press [ENTER],
if prompted
>Input $ amount and press [ENTER]
>Input tip amount and press [ENTER]
>Print customer copy – [F1] for Yes or
[F2] for No
Debit Refund
To scroll menu, press [i] until desired
option appears.
>Press [REFUND]
>Input password and press [ENTER]
>Swipe card and press [ENTER]
>Select [DEBIT], if prompted
>Input server ID and press [ENTER],
if prompted
>Input $ amount and press [ENTER]
>Input tip amount and press [ENTER]
>Input original transaction date
(MM/DD/YY)
>Cardholder enters PIN and presses
[ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No
Tip Adjust
>Press [TIP]
>Input password and press [ENTER]
> Retrieve by
[CLRK] [AMNT] [ACCT#] or [INV #]
>Input server ID, amount, last 4 digits
of account # or invoice # and press
[ENTER]
>Select [ADJ] to adjust
>Select [PREV] or [NEXT] to scroll
>Select [EXIT] to exit tip adjust
If ADJ is selected:
>Tip amount displays
>Input new tip amount and press [ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No, if prompted
Reports
>Press [REPORTS]
> Press [ i ]until desired report option
appears
>Select report to print:
[TOTLS RPT] – prints a total report
[DETL RPT] – prints a detail report
[SERVR RPTS] – displays additional
server options:
 •Press [ONE]; input server ID and press
[ENTER]
OR
 •Press [ALL] to print all reports
Report(s) prints
Report Key:
m = Manually keyed
*= Trans. adjusted
NOTE: Default tip discount is 2% for
fine dining. Contact Customer Service to
change default tip amount.
VeriFone® Omni 3700 & Vx Series

Balance Inquiry
To scroll menu, press [i] until desired
option appears.
>Press [BALANCE INQ]
>Choose from these options:
[CURR] [PREV]
 •Select [CURR] for current batch
 •Select [PREV] for previous batch
>The balance of the selected batch will
display
Report prints
Batch Review
To scroll menu, press [i] until desired
option appears.
>Press [BATCH REVIEW]
>Input password and press [ENTER]
> Retrieve by
[CLRK] [AMNT] [ACCT#] or [INV #]
>Input server ID, amount, last 4 digits
of account # or invoice # and press
[ENTER]
>Select [ADJ] to adjust transaction
>Select [VOID] to print receipt
>Select [PREV] or [NEXT] to scroll
Settlement
To scroll menu, press [i] until desired
option appears.
>Press [SETTLEMENT]
>Input password and press [ENTER]
>Displays totals
>Confirm totals and press [ENTER]
Report prints
Open Tab
To scroll menu press [i] until desired
option appears.
>Press [TAB]
>Select [OPEN TAB]
>Swipe or input account #, and
press [ENTER]
>Choose from these options:
[CREDIT] [DEBIT], if prompted
>Input expiration date (MMYY) and press
[ENTER] (manual sale only)
>Input last 4 digits of account # and press
[ENTER] (swiped sale only)
>Input server ID and press [ENTER],
if prompted
>If desired Open Tab amount displays,
press [ENTER]
>If Open Tab amount is different than
displayed amount, press the
[BACK SPACE] to erase the amount,
then input the new amount and press
[ENTER]
>Print customer copy – [F1] for Yes
or [F2] for No, if prompted
VeriFone® Omni 3700 & Vx Series

Close Tab
To scroll menu press [i] until desired
option appears.
>Press [TAB]
>Select [CLOSE TAB]
>Select the retrieval method:
•Select [INV#] to retrieve the
transaction invoice #, then input the
invoice # of the Open Tab transaction,
and press [ENTER]
•Select [ACCT#] to retrieve the
transaction by account #, then input
the last 4 digits of the account # and
press [ENTER]
>The card # and amount displays
•Select [NEXT] to scroll through other
transactions in the batch if desired.
•Select [NO] to return to the Tab menu
>Select [YES] to close the Tab for the
transaction that is displayed
•If the Tab will be closed with the same
card, select [YES]
•If the Tab will be closed with a
different card, select [NO], swipe the
new card, input server # and press
[ENTER]
>Choose from these options:
[CREDIT] [DEBIT], if prompted
>Input expiration date (MMYY) and press
[ENTER] (manual sale only)
>Input last 4 digits of account # and press
[ENTER] (swiped sale only)
>Input new sale amount and press [ENTER]
>Input tip amount and press [ENTER],
if prompted
>Print customer copy – [F1] for Yes
or [F2] for No, if prompted
Delete Open Tab
To scroll menu press [i] until desired
option appears.
>Press [TAB]
>Select [DEL TAB]
>Select the retrieval method:
•Select [INV#] to retrieve the
transaction by invoice #, then input the
invoice # of the Open Tab transaction,
and press [ENTER]
•Select [ACCT#] to retrieve the
transaction by account #, then input
the last 4 digits of the account # and
press [ENTER]
>The card # and amount displays
•Select [NEXT] to scroll through other
transactions in the batch if desired
•Select [NO] to return to the Tab menu
>Select [YES] to delete the Open Tab for
the transaction that is displayed
VeriFone® Omni 3700 & Vx Series

Vx610 Specic Functions
How to Power on:
>Press and hold down [ENTER] until unit
powers on
How to Power off:
>Ensure power cord is not connected
>Press and hold down [CANCEL] until
unit powers off
NOTE: The terminal will go into sleep
mode after 10 minute of inactivity. It will
power off automatically after 30 minutes of
inactivity.
Communication Status:
Wireless communication is being
used
Dial communications is being used
Terminal’s antenna is working
properly and is connected to the
wireless network
Terminal’s antenna is unable to
connect to the wireless network
Terminal’s power cord is connected
Wireless signal strength is between
1% to 25%
Wireless signal strength is between
26% to 50%
Wireless signal strength is between
51% to 75%
Wireless signal strength is between
76% to 100%
Battery Status:
Battery level is below 10%
capacity. Plug the unit into the
power source to recharge
Empty Battery
Full Battery
Cash Receipt
>Press [9] and press [ENTER]
>Input server # and press [ENTER], if
prompted
>Input $ amount and press [ENTER]
Receipt prints
Processing Tips
= Enter or Yes
= Backspace
= Cancel or No
>To scroll through the menu, press
[MORE]
>Press [3] multiple times until the paper
advances to desired length
VeriFone® Omni 3700 & Vx Series

RST-QRG-1084-US Rev 0408 ©2008 Elavon Inc
Printer Cover Release
Green Indicator LED
Magnetic Card Reader
ATM-Style Function Keys
Programmable Function
Keys
Enter or Ye s Key
Backspace/Clear Key
Smart Card Reader
Internal Thermal
Printer
Te rminal Display
Alpha Key
Te lephone-Style
Keypad
Cancel or No Key
Scroll Key
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Terminal Key Pad Display