Vertiv SCKM120 Instruction sheet

1
Section 1 - Introduction
Vertiv KM Configuration Manual
Products covered by this manual - Secure KMs models:
•
SCKM120
•
SCKM140
•
SCKM145
Doc No.: HDC10961
Rev.: C
Vertiv KM Configuration Manual

2
Table of Contents
Introduction ....................................................................................... 3
Intended Audience............................................................................. 3
Revision.......................................................................................... 3
Safety Precautions......................................................................... 4
Safety Precautions (French)........................................................... 5
User Guidance & Precautions........................................................ 6
General .......................................................................................... 8
Before You Begin ........................................................................... 8
Step 1 –Create a new Project ....................................................... 9
Step 2 –Enter Project Details ........................................................ 9
Step 3 –Enter Description........................................................... 10
Step 4 –Computer/Displays Setup.............................................. 10
Multiple display setup ................................................................. 11
Step 5 –Place the Displays and Create the Geometry ................ 13
Multi Displays Rules..................................................................... 16
Step 6 –Complete Setup ............................................................. 16
Required for Uploading LM Configuration .................................. 17
KM Configuration Process Outline .............................................. 17
KM Loading Utility ....................................................................... 18
Loading a Configuration File........................................................ 19
Trouble Shooting and Support .................................................... 20
Configuration file incorrectly formatted ..................................... 20
No Communication with KM switch............................................ 21
COPYRIGHT AND LEGAL NOTICE.................................................. 23
Copyright and Legal Notice.......................................................... 23

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Section 1 - Introduction
Introduction
In order to prepare customized presets and upload them to the KM
it is required to use the KM Configuration tool. This function is
limited only to authorized administrators performing login.
This Configuration Manual provides all the details required to
manage and configure this function.
Intended Audience
This document is intended for the following professionals:
•System Administrators/IT Managers
Revision
A –Initial Release, 11 June 2015
B –User Guidance updates, 21 June 2015
C –Changing to VERTIV new branding, 20 May 2019
Important Security Note:
If you are aware of potential security vulnerability while
installing or operating this product, we encourage you to
contact us immediately in one of the following ways:
•Email: [e-mail]
•Tel: [phone]
Important: This product is equipped with always-on active anti-
tampering system. Any attempt to open the product enclosure
will activate the anti-tamper triggers and render the unit
inoperable and warranty void.

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Section 1 - Introduction
Section 1 - Introduction
Safety Precautions
Please read the following safety precautions carefully before using
the product:
• Before cleaning, disconnect the product from any electrical power
supply.
• Do not expose the product to excessive humidity or moisture.
• Do not store or use for extensive period of time in extreme thermal
conditions –it may shorten product lifetime.
• Install the product only on a clean secure surface.
• If the product is not used for a long period of time, disconnect it
from electrical power.
• If any of the following situations occurs, have the product checked
by an qualified service technician:
oLiquid penetrates the product’s case.
oThe product is exposed to excessive moisture, water
or any other liquid.
oThe product is not working well even after carefully
following the instructions in this user’s manual.
oThe product has been dropped or is physically
damaged.
oThe product shows obvious signs of breakage or
loose internal parts.
oIn case of external power supply –If power supply
overheats, is broken or damaged, or has a damaged
cable.
• The product should be stored and used only in temperature and
humidity controlled environments as defined in the product’s
environmental specifications.
• Never attempt to open the product enclosure. Any attempt to open
the enclosure will permanently damage the product.
• The product contains a non-replaceable internal battery. Never
attempt to replace the battery or open the enclosure.
• This product is equipped with always-on active anti-tampering
system. Any attempt to open the product enclosure will activate the
anti-tamper triggers and render the unit inoperable and warranty
void.

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Section 1 - Introduction
Section 1 - Introduction
Safety Precautions (French)
Veuillez lire attentivement les précautions de sécurité suivantes
avant d’utiliser le produit:
•Avant nettoyage, débranchez l’appareil de
l’alimentation DC / AC.
•Assurez-vous de ne pas exposer l’appareil à une
humidité excessive.
•Assurez-vous d’installer l’appareil sur une surface
sécurisée propre.
•Ne placez pas le cordon d’alimentation DC en
travers d’un passage.
•Si l’appareil n’est pas utilisé de longtemps, retirez
l’alimentation murale de la prise électrique.
•L’appareil devra être rangé uniquement dans des
environnements à humidité et température
contrôlées comme défini dans les caractéristiques
environnementales du produit.
•L’alimentation murale utilisée avec cet appareil
devra être du modèle fourni par le fabricant ou un
équivalent certifié fourni par le fabricant ou
fournisseur de service autorisé.
•Si une des situations suivantes survenait, faites
vérifier l’appareil par un technicien de
maintenance qualifié:
oEn cas d'alimentation externe - L’alimentation
de l’appareil surchauffe, est endommagée,
cassée ou dégage de la fumée
oou provoque des court circuits de la prise du
secteur.
oUn liquide a pénétré dans le boîtier de
l’appareil.
oL’appareil est exposé à de l’humidité excessive
ou à l’eau.
oL’appareil ne fonctionne pas correctement
même après avoir suivi attentivement les
instructions contenues dans ce guide de
l’utilisateur.
oL’appareil est tombé ou est physiquement
endommagé.
oL’appareil présente des signes évidents de
pièce interne cassée ou desserrée
oL’appareil contient une batterie interne. La
batterie n’est pas remplaçable. N’essayez
jamais de remplacer la batterie car toute
tentative d’ouvrir le boîtier de l’appareil
entraînerait des dommages permanents à
l’appareil.
oCe produit est équipé d'toujours-sur le système
anti-sabotage active. Toute tentative d'ouvrir
le boîtier du produit va activer le déclencheur
anti-sabotage et de rendre l'unité vide
inutilisable et garantie.

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Section 1 - Introduction
Section 1 - Introduction
User Guidance & Precautions
Please read the following User Guidance & Precautions carefully
before using the product:
1. As product powers-up it performs a self-test procedure. In
case of self- test failure for any reason, including jammed
buttons, the product will be Inoperable. Self-test failure will
be indicated by the following abnormal LED behavior:
a. All channel-select LEDs will be turned ON and
then OFF;
b. A specific, predefined LED combination will be
turned ON;
c. The predefined LED combination will indicate the
problem type (jammed buttons, firmware integrity).
Try to power cycle product. If problem persists please
contact your system administrator or technical support.
2. Product power-up and RFD behavior:
a. By default, after product power-up, the active
channel will be computer #1, indicated by the
applicable front panel push button LED lit.
b. Product Restore-to-Factory-Default (RFD) function is
available via a physical control button on rear panel.
Use a sharp object or paper clip to hold RFD button
pressed for several seconds to initiate an RFD action.
c. RFD action will be indicated by front panel LEDs
blinking all together.
d. When product boots after RFD, keyboard and mouse
will be mapped to the active channel #1 and default
settings will be restored, erasing all user-set
definitions.
3. The appropriate usage of peripherals (e.g. keyboard, mouse,
display, authentication device) is described in detail in this
User Manual's appropriate sections. Do not connect any
authentication device with an external power source to
product.
4. For security reasons products do not support wireless
keyboards and mice. In any case do not connect wireless
keyboard/mouse to product.
5. For security reasons products do not support
microphone/line-in audio input. In any case do not connect a
microphone to product audio output port, including
headsets.
6. Product is equipped with always-on active anti-tampering
system. Any attempt to open product enclosure will activate
the anti-tamper system indicated by all channel-select LEDs
flashing continuously. In this case, product will be inoperable
and warranty void. If product enclosure appears disrupted or
if all channel-select LEDs flash continuously, please remove
product from service immediately and contact technical
support.
7. In case a connected device is rejected in the console port
group the user will have the following visual indications:
a. When connecting a non-qualified keyboard, the
keyboard will be non-functional with no visible
keyboard strokes on screen when using the
keyboard.
b. When connecting a non-qualified mouse, the mouse
will be non-functional with mouse cursor frozen on
screen.

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Section 1 - Introduction
Section 1 - Introduction
c. When connecting a non-qualified display, the video
diagnostic LED will flash green and video will not
work.
d. When connecting a non-qualified USB device, DPP
LED will flash green and USB device will be
inoperable.
8. Do not connect product to computing devices:
a. That are TEMPEST computers;
b. That include telecommunication equipment;
c. That include frame grabber video cards;
d. That include special audio processing cards.
9. Product has a remote control port in the back panel labeled
RCU. Do not use this port - it is inoperable and for future use.
10. Important! Before re-allocating computers to channels, it is
mandatory to power cycle product, keeping it powered OFF
for more than 1 minute.
11. Product log access and administrator configuration options
are described in product Administrator Guide.
12. Authentication session will be terminated once product
power is down or user intentionally terminates session.
13. If you are aware of any potential security vulnerability while
installing or operating product, please remove product from
service immediately and contact us in one of the ways listed
in this manual.
14. MDR: When powering up a secure smart card reader with the
card inserted, the product will provide an auditory warning
signal and will be inoperable. Power recycling MDR will
terminate all mapped sessions.

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Section 1 - Introduction
Section 1 - Introduction
General
The KM Configuration utility is a web based tool that allows system
administrators to define custom displays' setup and create a custom
KM configuration file.
The KM configuration file (kmc extension) will later be loaded to a KM
that will be configured accordingly.
There are many cases where a single computer user needs to work
simultaneously with few computers. In some cases users may have
multiple displays attached to each of these multiple computers. The
challenge is how a single user can interact with multiple computers
having multiple displays. KVMs would not do a good job for these
users as they were designed to switch displays as well. KM switch is
a device that switches a single set of keyboard and mouse between
multiple computers. KM switch is essentially a KVM switch without
the video switching - all displays are continuously connected to their
computers.
Using KM Configuration Utility administrators can define any number
of displays connected to each computer with different or identical
sizes and screen resolutions. The displays can be deployed in any
physical layout. The KM Configuration Utility also allows removal of
unneeded bridges between displays.
Before You Begin
The KM Configuration Utility can be accessed via web using
administrator login.
1.1. Supported Browsers:
•Google Chrome –20.x or above
•Microsoft Internet Explorer –
•Firefox
1.2. Supported Operating Systems:
•Windows XP –All versions
•Windows Vista –All versions
•Windows 7 –All versions
A KM configuration file is based on the number of computers that will
be connected to the KM and the number of displays each computer
will have connected to it. Make sure you know the sizes and native
display resolution of all displays connected to all computers that will
eventually be connected to that KM switch. Accurate data entry is
essential to enable proper user experience with the KM switch.

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Section 2 - Configuration
Step 1 –Create a new Project
Each KM configuration file is called a “KM Configuration Project”. For
every setup you will be required to create a new project.
At any point during the wizard the administrator can click “Back” and
return to the previous stage.
•Click on “New Project”
Figure 1 –Launching a new KM Configuration Project
Step 2 –Enter Project Details
Please enter the requested information in the following manner:
•Project Name –The name can be a combination of English
characters and numbers. It is advised to use a name that will
reflect the configuration for example: “Dealer 3 5 displays”,
“Generic Workstation 7”. The project name can be read from
the KM after loading.
•Product Model –The product model can be found on the
back sticker of the KM switch. Each KM port can support up
to 4 connected displays.
•Mouse Speed –This is the default mouse cursor speed for all
systems. Note that changes in the mouse speed at each
computer will not affect the resulted KM mouse speed. If
value is unknown –leave 5 (default) and try it.
•Mouse Acceleration –Set the mouse cursor acceleration
value (the rate at which cursor speed is increasing). Note that
changes in the mouse acceleration at each computer will not
affect the resulted KM mouse acceleration. If value is
unknown –leave 5 (default) and try it.
•Number of Computers –The total numbers of computers
that will be connected to the KM switch for this
configuration.
•Click “Next Step” once done entering data.

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Section 2 - Configuration
Figure 1 –KM Project Setup screen capture
Step 3 –Enter Description
Add a textual description that will explain the project. The description
will appear in the configuration file (.kmc) and can help explain the
configuration when accessed later or when accessed by other people.
Step 4 –Computer/Displays Setup
In this stage the administrator will define the number and type of
displays connected to each computer as defined is step 2.
For every computer define the number of displays connected to the
computer by selecting it from the drop down menu “Number of
Displays”. The number of possible display is limited to 4.
For more than 4 displays (quad-head) connected to the same
computer please contact support.
Once selecting the number of displays you will be able to enter the
size and native resolution for every display.
Note: If a display is set to Portrait orientation the Native resolution
should be entered accordingly. For example, for a display with a
native display resolution of 1680x1050 which is used in Portrait
please enter resolution of 1050x1680.
Figure 2 –Computer displays data entry screen capture

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Section 2 - Configuration
Multiple display setup
When creating a setup with multiple displays (dual-head, triple-head,
quad-head etc.) for one or more of the computers there is an
additional need to properly enter the Microsoft virtual desktop
parameters. This step is critical to assure that the KM switch will
provide smooth and proportional cursor transition between user
displays.
When using multiple displays on one of the machines both the KM
and MS Extended desktop are controlling the switching between the
displays hence both mechanisms needs to work in synch.
Note: This section is applicable only when selecting the “Extend
these displays” option under Display | Resolution:
Figure 3 –Microsoft Windows 7 multiple display settings capture
The following instructions and screen captures are based on
Windows 7 but are almost identical in Windows XP and Windows
Vista.
Go to:
“Control Panel\All Control Panel Items\Display\Screen Resolution”.
You can also right click your desktop and select display resolution.
In the KM configuration dialog you will be asked to provide
information regarding your primary display. Primary display is
defined as “main display” in the MS “Screen Resolution” dialog. You
can see which is defined as your main display by selecting it in the MS
dialog.
Figure 4 –Microsoft Windows 7 multiple display settings capture

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Section 2 - Configuration
Go back to KM switch web utility and:
Enter the details for you main display as requested in the dialog.
Figure 5 –Entering multiple displays data
Enter the parameters for the secondary display. To find out what are
the vertical and horizontal MS values, go back to the Windows
displays settings, select the secondary display and move it a bit. The
two numbers will appear on the secondary display (see figure 7
below). Enter both these numbers in the KM switch web
configuration utility under MS Vertical and Horizontal coordinates
(see figure 6 above).
Figure 6 –Finding out secondary display V/H coordinates

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Section 2 - Configuration
Step 5 –Place the Displays and Create the
Geometry
At this stage the administrator will create the overall displays setup.
The administrator can drag and drop the displays that were created
in proportion which reflects the size and shape of his actual displays
until he/she create a picture similar to his real user environment.
Each display is clearly marked by its appropriate computer number
and display number as entered by the administrator in the previous
stage. Displays can be connected (touching) or have some distance
all based on the actual geometry required.
Once the displays are placed, yellow “bridges” will automatically
appear to indicate areas in which the mouse “teleport” itself from
one display to another.
Clicking on one of these yellow bridges will remove it which will
prevent the mouse curser from “teleporting” through that bridge.
Examples:
Example 1 - The following setup creates a corridor from the top right
of display 2 computer 2 to the top bottom left of display 1 computer
1. Trying to drag the mouse through the red lines will not work.
Figure 7 –Horizontal yellow bridge between two displays
Example 2 –Both below configurations creates identical setups in
which mouse curser moves from the right of computer 2 display 2 to
the left of computer 1 display 1.
Figure 8 –Touching vs. distant displays example

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Section 2 - Configuration
Example 3 - The setup in figure 10 below is illegal. There is no
interface between the two displays hence the curser will not move.
It is recommended to use the setup in figure 11 below instead which
will give similar positions but will work.
Figure 9 –Illegal setup. The mouse cursor would not cross the corner
Figure 10 –Legal corner to corner setup

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Section 2 - Configuration
Example 4 –The two below setups are identical except for the fact
that on the right setup the user chose to prevent the mouse curser
from moving from: Computer 2, Display 2 to Computer 1, Display 1.
This was done by clicking on the Yellow area between the displays.
Figure 11 –Yellow area removed at the right side

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Section 2 - Configuration
Multi Displays Rules
Computers with Multi displays –When one of the computers is
configured with multi displays the setup of those displays connected
to the same PC must be similar to that configured on the MS setup.
Computers with Multi Displays 2 –All displays connected to the same
PC must be stuck to one another. It is impossible to have distance
between two displays connected to the same PC.
Step 6 –Complete Setup
Once ready the administrator will press the Complete Setup bottom.
A file will be generated and downloaded to the PC automatically.
Next step covered in “KM Switch Configuration Loading Utility
Manual” available on web-site. The loader utility is used to allow
loading of a configuration file into the target KM switch unit.
Note: Certain security settings may prevent the configurator to
download the file to the administrator’s PC. Make sure your browser
security is configured correctly.

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Section 2 - Configuration
Required for Uploading LM Configuration
Loading driver mapping file
Loading driver mapping file is an “.inf” file which maps certain MS
drivers to be used by KM Switch once in Administrator mode.
USB programming cable
This special USB cable is required to load configurations on to the KM
switch. Cable should be connected to the KM USB Mouse console
jack.
KM Configuration Process Outline
There are a number of steps in the kmc file loading process:
•Make sure the KM is powered on and a keyboard is
connected to the keyboard port.
•Put the KM into administration mode. This is done by getting
into terminal mode. Type: Left CTRL, Right CTRL, T and select
the KM configuration option from the menu (as described in
detail on Vertiv Administrator Guide).
•Connect the Special USB Programing cable to the mouse port
of the KM.
•Connect the other side of the USB Special Programing Cable
to a computer which has the .kmc file, loading utility, .inf
mapping file.
•Open the loading utility and make sure the KM is recognized
by the utility.
•Select the .kmc file and load it to the KM.
•Restart the KM.
•Once the KM starts again the new configuration will apply.

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Section 2 - Configuration
KM Loading Utility
Once the KM is in Administration mode and is properly connected to
the PC you can open the KM loading utility and select your
configuration file.
Note: Verify that the special programming cable is connected to the
KM USB Console mouse jack. It would not work in any other USB
port!
The configuration file is created using configuration web tool as
described above.
A normal view of the utility GUI upon start should look like this:
Figure 1 –KM Loading Utility capture –before selecting a file

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Section 2 - Configuration
Loading a Configuration File
•Click on the “Select a new configuration file”
•Browse to your .kmc configuration file
•Click on update KM
•The utility GUI should look like this:
Figure 2 –KM Loading Utility capture –file selected and loaded
After loading is complete, restart the KM, connect the mouse back to
the mouse port and the new configuration will apply.

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Section 2 - Configuration
Trouble Shooting and Support
The loading utility communicates with the KM switch to load the
configuration file.
The two most common errors when using the loading utility are:
•Configuration file incorrectly formatted
•No Communication with the KM switch
Configuration file incorrectly formatted
When loading a wrong configuration file the Loading Utility will
report the issue if possible and will direct the user to load another
file.
To avoid this make sure the files you have loaded were created with
web configuration tool and that it was not manually modified in any
way.
Figure 3 –KM Loading Utility capture –File not correct