Vision VE810 4 Series User manual

© 2015 Vision Engraving Systems
VE810 Series 4 User
Manual
Revised: 8/19/2015

All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or
mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written
permission of the publisher.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no
responsibilityfor errors or omissions, or for damages resulting from the use of information contained in this document or
from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable
for anyloss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this
document.
Revised: 8/19/2015
VE810 Series 4 User Manual
© 2015 Vision Engraving Systems

3Contents
3
© 2015 Vision Engraving Systems
Table of Contents
Part I Introduction 5
................................................................................................................................... 61 Disclaimer and Warranty Information
................................................................................................................................... 82 Safety Precautions
Part II General Information 9
................................................................................................................................... 91 Unpacking and Taking Inventory
................................................................................................................................... 102 Machine Description and Terminology
Part III Installation 12
................................................................................................................................... 131 Computer Requirements
................................................................................................................................... 142 Machine Connections
.......................................................................................................................................................... 14Direct Connection to Computer
.......................................................................................................................................................... 22Network Connection
.......................................................................................................................................................... 25Using a Network Hub - ONLY
................................................................................................................................... 323 Vision Software Installation
................................................................................................................................... 424 The Front Panel
................................................................................................................................... 525 Holding Down Material
Part IV Step byStep Operation 55
................................................................................................................................... 551 Diamond Drag Engraving
.......................................................................................................................................................... 56Example Job 1 - Diamond Drag
................................................................................................................................... 652 Rotary Engraving
.......................................................................................................................................................... 66Example Job 2 - Rotary Engraving
................................................................................................................................... 703 Burnishing
.......................................................................................................................................................... 72Example Job 3 - Burnishing
................................................................................................................................... 814 Profile Cutting
.......................................................................................................................................................... 83Example Job 4 - Profile Cutting
................................................................................................................................... 955 Vectorizing Bitmaps and Creating Vector Fills
.......................................................................................................................................................... 95Vectorizing a Bitmap in Vision 9 Software
.......................................................................................................................................................... 97Vector (Hatch) Fills
Part V Advanced Operation 104
................................................................................................................................... 1041 Using the Measure Feature
................................................................................................................................... 1072 Custom Home Positions - Using Set Offset
................................................................................................................................... 1113 Creating a Center Driver
................................................................................................................................... 1184 Installing Additional Drivers
Part VI Maintenance 120
................................................................................................................................... 1201 Multi Mat Information
................................................................................................................................... 1212 General Cleaning

VE810 Series 4 User Manual4
© 2015 Vision Engraving Systems
................................................................................................................................... 1223 Motion System Cleaning and Lubrication
................................................................................................................................... 1274 Changing the Motor Belt
................................................................................................................................... 1305 Changing the Motor Brushes
................................................................................................................................... 1336 Cleaning the Fan Filter
Part VII Troubleshooting 134
................................................................................................................................... 1341 Engraving Problems
................................................................................................................................... 1372 Mechanical Problems
Part VIII Optional Accessories 138
................................................................................................................................... 1381 Vacuum Chip Removal System
................................................................................................................................... 1392 Hold Down Clamps
................................................................................................................................... 1413 Fixtures
................................................................................................................................... 1444 Clamping Vises

Introduction 5
© 2015 Vision Engraving Systems
1 Introduction
About This Manual
This manual is designed to provide you with information about your Vision VE810 Series 4 engraver.
Beginning with unpacking the machine and continuing through installation, operation and lifetime
machine maintenance, this manual does not attempt to teach the user how to become an expert in
engraving, computer usage, or engraving software usage. Some previous knowledge of engraving
terms and the engraving process is certainly beneficial. For information on the Vision Engraving
Software, see the Vision Engraving Software manual. For more information on your individual
computer system, see your computer's user manual or contact your computer distributor.
To begin, locate the White/Blue Dongle or Orange Dongle or USB
Stick included with your machine in the Accessories Box
Important Note:
The Vision software is available in two versions; one with a dongle, and one
that is "dongle-less" and is loaded on to a USB Memory stick.
If your machine was delivered with, or you currently have the white/blue or
orange software dongle, DO NOT LOSE IT!
The Vision software will NOT run without the dongle plugged into the
computer.

VE810 Series 4 User Manual6
© 2015 Vision Engraving Systems
1.1 Disclaimer and WarrantyInformation
Limits of Liability / Disclaimer of Warranty
The information contained within this manual has been carefully checked and is believed to be accurate,
however, Vision makes no representations or warranties for this manual, and assumes no responsibility
for inaccuracies, errors, or omissions that may be contained within this manual. In no event shall Vision
be liable for any loss of profit including (but not limited to) direct, indirect, special, incidental,
consequential, or other damages resulting from any defect or omission in this manual, even if previously
advised of the possibility of such damages.
In the interest of continued product development, Vision reserves the right to make improvements to this
manual and the products it describes at any time, without notice or obligation.
Limited Warranty:
Vision Computerized Engraving and Routing Systems (and Retrofit Tables)
Vision Computerized Engraving and Routing Systems (Vision) warrants that for a period of one (1) year
from the date of shipment to the original purchaser of either a Phoenix, Vision or Table Retrofit (the
System), that the System will be free from defects in material and workmanship under normal use and
service. Upon written notification, we will transfer the remaining warranty to a new customer. This
warranty shall cover all elements except for items covered by separate manufacturer’s warranties
and consumable items. “Consumable” items include, but shall not be limited to, belts, brushes,
lubricants, and cutters furnished with the System, for which no warranty is provided.
In the event a defect is discovered during the warranty period, within thirty days of discovery, but no
later than the last day of the warranty period as described above, the user shall contact Vision for
instructions regarding disposition of the problem. Vision shall, at its option, either (1) repair the affected
product with new or refurbished parts, or (2) provide a replacement. Any incidental costs, including the
cost of shipment from the user’s location to the point of repair and return, and any installation performed
by the user, shall be at the expense of the user.
This warranty covers normal use only and shall be void in the event that the System is altered or
modified without authorization by Vision, or is subject to abuse, neglect, or other misuse by the user.
The warranties for Third-Party Hardware and Third-Party Software shall run directly from the
manufacturers of such hardware and software to the user. Vision makes no warranties, expressed or
implied, with regard to Third-Party Hardware or Third-Party Software.

Introduction 7
© 2015 Vision Engraving Systems
Vision does not warrant any product, component, or part not manufactured by Vision that was not
supplied by Vision. (Third-party items, including but not limited to software, are subject to their own
manufacturer’s warranties.) Vision does not warrant defects caused by a failure to provide a suitable
environment for the system, by unauthorized attachments, by modifications or repairs other than by
Vision, by use of the Systemfor other than its original intention, or by other misuse or abuse of the
System.
Extended Warranty
An Extended Warranty may be purchased which extends the terms of the original equipment Warranty
in 1 year increments for a period of up to 30 days after the original equipment Warranty expires. An
Extended Warranty may also be purchased for a period of up to 30 days after an existing Extended
Warranty expires. Extended Warranties cannot be purchased on any equipment that is 7 or more years
old, or if there is a Lapse of Warranty. Age of equipment is determined from the date of shipment to the
original buyer.
Lapse of Warranty
If an Extended Warranty is not purchased within 30 days of the expiration of the original equipment
Warranty, or within 30 days of the expiration of an existing Extended Warranty, the equipment will be in
Lapse of Warranty. An Extended Warranty can never again be purchased for any equipment that is in
Lapse of Warranty. It is the responsibility of the purchaser of the equipment to maintain accurate
records and to knowthe expiration date of any Warranty.
The above and foregoing is the only warranty of any kind, either expressed or implied, by statute or
otherwise, regarding the System, its fitness, quality, merchantability, or otherwise. Any warranties
implied by laware hereby expressly disclaimed. No oral or written information or advice given by Vision,
its Dealers, Distributors, Agents, or Employees shall create a warranty or in any way increase the
scope of this warranty. Neither Vision, nor anyone else who has been involved in the creation,
production, or delivery of the Systemshall be liable for any direct, indirect, consequential, or incidental
damages (including damages for loss of business profits, business interruption, loss of business
information, and the like) arising out of the use of, or inability to use, the product.
Any software supplied by Vision in conjunction with the purchase of the System for use therewith shall
be governed by its own separate software license and warranty agreement.
Terms and Conditions are subject to change
For Warranty Service Call: [phone]
Please have your machine serial number ready before calling.
Vision Engraving & Routing Systems is owned and operated by Western Engraver's Supply, Inc.
Phoenix, Arizona, USA

VE810 Series 4 User Manual8
© 2015 Vision Engraving Systems
1.2 Safety Precautions
Keep hands clear of the bottom of the spindle during operation.
Always stop the machine before making any adjustments.
Do not operate the machine with the covers removed.
Wear safety glasses when cutting any materials that emit chips.
Use extreme caution when inserting or removing cutters.
Before any servicing, disconnect the power cord.
To avoid electric shock or equipment damage, ensure that the machine is connected to the
appropriate electrical source as noted in the installation procedures.
Never operate the equipment with damaged or frayed power cords, loose connections, or exposed
extension cords where the cord could create a tripping hazard.
Be sure to hold the plug, not the cord, when disconnecting the machine froman electrical socket or
power source.
Place the machine in a location with low humidity and a minimumof dust. Avoid placing the equipment
in direct sunlight or in locations with excessive heat. Follow the maintenance instructions for proper
cleaning of the controller air filter.
If your machine does not operate properly; in particular, if there are any unusual sounds or smells
coming from it, immediately unplug it and contact a service technician or your local distributor.
Unplug the machine when it is going to be left unused for an extended period of time.

Introduction 9
© 2015 Vision Engraving Systems
2 General Information
2.1 Unpacking and Taking Inventory
The Vision VE810 engraving systemhas been shipped in one carton, unless other accessories have
been ordered with the machine that will not fit in the box. Examine the condition of the boxfor external
damage. In the event of apparent external damage, notify your shipping carrier upon receipt, and call
your sales representative or Vision immediately at [phone]. International Customers Call: (602)
439-0600.
Note: The shipping container is considered reusable and should be stored for use in the event of
service need or upgrade.
Step1:
Open the foam packed shipping carton. In the top of the carton will be a cardboard box with all of the
machine accessories (including this manual). The following items should be included:
1 Vision VE810 Machine
1 Vision VE810 Warranty Card
1 Vision VE810 Installation Guide
1 White/Blue or Orange USB security dongle - Contains User Manual and Vision Software
1 Ethernet Network Cable
1 Crossover Cable
1 Power Cord
1 0.015 FLX Plastic Cutter
1 Diamond Drag Cutter
1 Quick Lock Vise - Mounted on Table
1 Spare Motor Belt
1 Allen Wrench Set
1 Cutter Wrench
1 Technical Support Label
1 Delivery and Sign-off Sheet
1 Accessory Sheet
Check to see that all of the items are included. Should any of the contents be missing, damaged, or of
the incorrect type, please call your sales representative or Vision immediately at [phone].
International Customers Call: [phone].
Step 2:
Prepare a clean, level surface to put the engraving machine on. Carefully lift the machine out of the
carton and place it on the table.
Step 3:
After unpackingthe machine, make sure that you SAVE THE CARTON, FOAM PACK and ANY
OTHER BOXES. They can be reused in the event the system must be transported to another
location or returned for service. Improper packagingfor shipment can damage the machine and may
void the warranty.

VE810 Series 4 User Manual10
© 2015 Vision Engraving Systems
2.2 Machine Description and Terminology
This chapter briefly describes the major components of the Vision VE810 engraving system. This
chapter will help you identify the parts of your machine discussed in this manual.
TABLE SPECIFICATIONS:
Z-Axis Clearance: 1 inch (25.4 mm)
(Definition: the distance between the bottom of the spindle and the work surface)
Z-Axis Stroke: 1 inch (25.4 mm)
(Definition: the travel distance of the Z-axis mechanismor spindle)
Table Resolution: .001 inch (0.025 mm)
(Definition: the smallest controlled motion the table is capable of)
Engraving Area: 8 x10 inches (203.2 x254 mm)
Overall Dimensions: 14 1/2 x 19 x22 inches (H x W x D)
36.8 x 48.3 x55.9 cm (H xW xD)
Table Top: Removable T-Slot
Shipping Weight: 65 lbs. (29.5 kg)
Shipping Dimensions: 27 x22 x19 inches
68.6 x 55.9 x48.3 cm
DEFINITION OF TERMS
1. X-Axis Leadscrew - The screwthat drives the left to right motion of the machine.
2. X-Axis Linear Rails - The 1/2 inch (12.7 mm) round rails that the carriage assembly rides on.
3. Y-Axis Linear Rails - The 1/2 inch (12.7 mm) round rails that the t-slot table rides on.
4. Y-Axis Leadscrew - The screw that drives the front to back motion of the machine.
5. T-Slot Table - Also referred to as the work surface, this aluminum bed supported by the Y-Axis linear
rails, allows placement of the engraving material or special clamps and fixtures. The slots in the table are
shaped with an upside-down T, with the bottom of the T being a single-line slot across the top of the
table. The slots are used to hold various accessory holders, clamps, and fixtures.
6. Front Panel - This is the area in which you control the table movement. You can start, stop, pause,
cancel a job and set the spindle surface. Also, you can control the speed at which the table moves and
the spindle RPM.
7. Quick Lock Vise - This is the clamp assembly that is included with the Vision VE810 engraving
system. It allows you to lock your material on the T-Slot table.
8. Table Home Position - The upper-left corner of the T-Slot table. All work is referenced from this
position.
9. Spindle - This is the part where the engraving cutters are inserted and adjusted for depth of cut.
10. Spindle Motor Pulley - The spindle motor pulley is mounted to the top of the spindle motor and

General Information 11
© 2015 Vision Engraving Systems
drives the motor belt. The motor belt drives the spindle, enabling it to rotate the cutting tool. (The spindle
motor pulley is hidden by the spindle cover. In order to see it, you must remove the cover).
VE810 top view
11. Z-Axis leadscrew - This drives the spindle up and down while engraving.
12. Down Pressure Spring Adjust - This knob adjusts the amount of pressure that the spindle applies
to the material when engraving. When viewed from the top, turning the knob clockwise will increase
pressure and turning it counter-clockwise will decrease pressure.
13. Spindle Pulley - This is the top part of the spindle where the motor belt rides.
14. Spindle Micrometer - This is the part of the spindle that you adjust to set the depth of engraving.
Turning it to the right (counter-clockwise when viewed from the top) will create deeper engraving.
15. Spindle Nose Cone - This is the part of the spindle that rides on the material while engraving. The
cutter protrudes from the bottom of the nose cone creating your depth of cut.
VE810 carriage view

VE810 Series 4 User Manual12
© 2015 Vision Engraving Systems
3 Installation
In the following sections, the complete machine and Vision software installation will be outlined. There
are three connection configurations possible with the Vision VE810.
The first is a direct cable connection from the VE810 to your computer via the network port. There is a
special "crossover" cable supplied with the machine for this connection type. This configuration is for a
stand alone computer that is NOT connected to a WIRED network or internet. The machine can be
connected to a computer that is connected to a wireless network in this manner.
The second configuration is for connection to the Vision VE810 through a wired network using a
standard network cable (DONOT use the crossover cable when connecting to a network). In this
configuration, the Vision VE810 will be recognized as a network device. Connection to the machine in
this manner is the easier of the two connection types. If there are no network connections available, a
network hub can be added to allowconnection of the engraver to your network.
The third configuration is for a connection from the computer to a hub (or router) and then to the
VE810. This is WITHOUT a computer network. Standard Ethernet cables are used in this configuration.
Please call your distributor or the service department at Vision for assistance if you are having problems
connecting your machine.
IT IS HIGHLY RECOMMENDED THAT THE COMPUTER USED TO OPERATE THE VISION
ENGRAVER OR ROUTERBE CONNECTED TO THE INTERNET. THIS ALLOWS THE USERTO
ALLOW VISION'S TECHNICAL SUPPORTTO ACCESS THE MACHINE AND TROUBLESHOOT IF
NECESSARY.

Installation 13
© 2015 Vision Engraving Systems
3.1 Computer Requirements
Minimum System
Requirements
CPU:
Dual Core (2.0GHz or higher)
Hard Drive:
500 GB free space
RAM:
1GB + OS Requirements
Operating System:
Windows 10 - 32 Bit & 64 Bit
Windows 8 & 8.1 - 32 Bit & 64 Bit
Windows 7 - 32 Bit & 64 Bit
Windows XP SP3 - 32 Bit (64 Bit not supported)
Ports:
USB port for security dongle
Local or network Ethernet port to connect machine
Suggested System
Requirements
CPU:
Core i3 (or faster)
Hard Drive:
1 TB (or more)
RAM:
4GB + OS Requirements
Operating System:
Windows 10 - 32 Bit & 64 Bit
Windows 8 & 8.1 - 32 Bit & 64 Bit
Windows 7 - 32 Bit & 64 Bit
Ports:
USB port for security dongle
Local or network Ethernet port to connect machine

VE810 Series 4 User Manual14
© 2015 Vision Engraving Systems
3.2 Machine Connections
On the rear of the Vision VE810, there are three connection ports. The power cord, the network cable
(or crossover cable) RJ-45 ethernet port, and the remote on/off port for optional equipment.
Vision VE810 (rear view)
Connect the power cord to a 110 - 220 VAC source, then plug the power cable into the port on the back
of the machine. Plug in the network cable (or the crossover cable) to the back of the machine and either
plug the network cable into your network, your hub, or using the crossover cable, plug into the network
port on the back of your computer.
NOTE - The crossover cable is colored gray.
3.2.1 Direct Connection to Computer
Direct Connection to Computer Using Crossover Cable
Once the machine is connected directly to your computer's network port with the crossover cable (the
gray colored cable), turn the machine on. The power switch for the VE810 is located belowthe LCD
screen on the front of the machine. Once the machine has initialized, the LCD screen on the machine
will display Goto Home. Plug the supplied Vision USB drive into an available USB port on your
computer.
NOTE - This installation is performed on a Windows 7 PC. For Windows XP, Windows 8, Windows 8.1

Installation 15
© 2015 Vision Engraving Systems
or Windows 10, the screens are slightly different.
The computer will recognize the USB drive
and the following screen will appear.
Select Continue without scanning.
Select Open folder to viewfiles.

VE810 Series 4 User Manual16
© 2015 Vision Engraving Systems
Locate the file named Start and double click on the file to begin the installation. The screen below
shows Start.exe, but your computer might not showthe .exe portion.
Select Step 1 - Setup Machine. This installs the Vision Connectivity Manager software.

Installation 17
© 2015 Vision Engraving Systems
When the software is installed, select Finish.
The Connectivity Manager will search for available Vision devices.

VE810 Series 4 User Manual18
© 2015 Vision Engraving Systems
The computer's IP address will need to be set. NOTE - this should not cause any conflicts with your
computer's wireless IP address, which is determined by the computer's wireless network card. To set
the computer's IP address, open the Windows Control Panel. Depending on how you have this folder
set, you will either see Network and Internet, or you will see the Network and Sharing Center
immediately. If you see Network and Internet, select View Network Status and Tasks (which opens the
Network and Sharing Center). If you see the Network and Sharing Center, open it. Then select Local
Area Connection (as shown below).
Select Properties.

Installation 19
© 2015 Vision Engraving Systems
Then, select Internet Protocol Version 4 (TCP/IPv4).
Select Properties, then select Use the following IP address: and enter 192.168.5.100 as shown. Then
click in the Subnet Mask area, which will populate the correct location of 255.255.255.0. Select OK and
close any other network configuration windows.

VE810 Series 4 User Manual20
© 2015 Vision Engraving Systems
The IP address of the machine will need to be configured in order to set up the connections properly.
Select the + box next to the machine nowlisted in the Discover Machine Tools windowto expand the
information. Then select Configure Vision VE810 s4 at the bottom of the screen.
Select Use Static IP.