Vivo DESK-V037KF User manual

Desk Riser
Instruction Manual
SKU: DESK-V037KB SERIES
Assembly Video & Product Info
https://vivo-us.com/products/desk-v000k
DESK-V037KB
DESK-V037KA
DESK-V037KF
DESK-V037KN
DESK-V037KW

2
If you do not understand these directions, or if you have any doubts about the safety of the installation, please
contact our product support team at 309-278-5303 or [email protected]om for further assistance. Check carefully to
make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not
use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We
cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
LBS
CAUTION!
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
DO NOT EXCEED WEIGHT CAPACITY
FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY.
We’re Here for You
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
Chat Us:
www.vivo-us.com
Give us a Call:
309-278-5303
Email Us:
[email protected]om AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME (within oice hrs): < 15 M
AVG. RESOLUTION TIME (within oice hrs): 5M 4S
WARNING: PINCH POINT
DO NOT PLACE HANDS ON OR NEAR SUPPORT BARS. MOVING PARTS CAN CRUSH AND CUT.
PINCH POINTS ARE CREATED DURING LIFTING AND
LOWERING THE WORKSURFACE. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY.

3
Phillips
Screwdriver
Scissors
Package Contents
Included Hardware & Tools
Tools Needed: Weight Capacity:
33lbs
(15kg)
A (x1)
Desk
B(x1)
Keyboard Tray
S-A (x2)
ST4.2x12mm Screw
F (x2)
Cable Clip
D (x3)
Pad
E (x4)
Rubber Feet
C (x1)
Stopper
S-B (x4)
M5x10mm Screw

4
ASSEMBLY STEPS
STEP 1
STEP 2
S-A (x2)
Apply Pads (D) to underside of Keyboard Tray (B). Assemble Stopper (C) to Kayboard Tray (B) using
ST4.2x12mm Screws (S-A) and a Phillips screwdriver.
B
S-A
D
C
Install Rubber Feet (E) to the bottom of Desk (A). Remove shipping tie from desk and set right side up
on solid surface. NOTE: DO NOT squeeze the handle on Desk (A) while cutting the shipping tie.
E
A

5
STEP 3
S-B (x4)
Raise Desk (A) by liing the handle on the right side of the frame.
Place Keyboard Tray (B) on the metal brackets on Desk (A). Secure Keyboard Tray (B) to brackets
using M5x10mm Screws (S-B) and tighten with a Phillips screwdriver.
S-B
A
B
A

6
STEP 4
Apply Cable Clips (F) to underside of Desk (A).
Desk riser is now ready for use
F
A
Press side lever to raise or lower your desk riser.
When lowering without any weight on the desktop, lightly press down on riser as you lower it
to allow for a smoother lowering process. If it feels diicult to lower aer placing laptop and
other intended setup items, apply light pressure to lower smoothly or add additional weight.
Please note the 33lb weight capacity when adding weight.

7
GROMMET MOUNT USE
This desk riser features a pre-drilled grommet hole for installing a monitor mount directly to desk
surface.
To utilize this feature, your will need to remove the plug from the top surface of the riser. Secure
your mount using a grommet mounting method, using the hardware and assembly steps from
your monitor mount.

8
TENSION ADJUSTMENT
If your desk riser lis up or down too easily, or is too diicult, the gas spring cable can be adjusted to
your desired tension. The adjustment is located at the base of your riser.
Start by loosening the Upper (1) and Lower (2) Nuts using an adjustable wrench. Loosen Nuts until
they are both on the opposite ends of the Gas Spring Cable.
1
2

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TENSION CONT’D
2
If the desk feels diicult to raise and lower, you will need to increase the Gas Spring Cable
tension. Gently pull the cable away from the Lever until the Inner Nut (2) is firmly pressed against
the middle divider.
Option A:
Desk Is Diicult to Raise/Lower | Increase Tension
Tighten Upper Nut (1) until it firmly holds the cable in its position, as shown below.
1

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TENSION CONT’D
If the desk is raising or lowering without the handle being pressed, the tension will need loosened.
Gently push the cable down towards the base of the riser until the Upper Nut (1) is firmly pressed
against the middle divider.
Option B:
Desk Raises/Lowers Too Easily | Decrease Tension
Tighten Lower Nut (2) until it firmly holds the cable in its position, as shown below.
1
2

11
Raise desktop
slowly to keep
items stable.
Keep monitor and
laptop base fully on
the desktop.
Leave enough slack
in cable to allow for
full range of vertical
motion (15” / 38 cm).
Follow the cable
routing instructions to
avoid the potential to
pinch cables.
CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.

LAST UPDATED: 10/03/2023
REV2
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