Vivo DESK-V000V Series User manual

36” Desk Riser
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/desk-v000v
Instruction Manual
SKUS: DESK-V000V/VA/VD/VG/VN/VO/VW
ASSEMBLY VIDEO AVAILABLE:
[email protected]om www.vivo-us.com 309-278-5303

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Missing a Part?
Our customer-minded support team is here for YOU,
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Monday-Friday
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Give us a Call:
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Email Us:
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If any parts are received damaged / defective OR you are
missing a part, please reach out to us within 30 days of
product delievery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully
functioning product
7AM - 7PM

If you do not understand these directions, or if you have any doubts about
the safety of the installation, please contact our product support team at
309-278-5303 or [email protected]om for further assistance. Check carefully
to make sure there are no missing or defective parts. Improper installation
may cause damage or serious injury. Do not use this product for any purpose
that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot
be liable for damage or injury caused by improper mounting, incorrect assembly or
inappropriate use.
PRE-ASSEMBLY | BEFORE YOU BEGIN
Product Warranty
Returns | Product Didn’t Work Out?
For the most up to date details on your product’s warranty, please visit
the product’s listing on our website or reach out to customer support.
vivo-us.com/products/desk-v000v
We oer a hassle-free 30 day return on all products. Contact customer
support at 309-278-5303 or [email protected]om. Please note: For items
ordered in error or no longer needed, the return shipping charges will
be at the buyer’s expense.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS
REQUIRED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure
to do so may result in serious injury.
!

4
PACKAGE CONTENTS
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
A (x1)
Desk Riser
B(x2)
Foot
Extension
C(x2)
Keyboard
Bracket
D (x1)
Keyboard
Tray
S-A (x10)
M5x10
S-B (x1)
Cable Clip
S-C (x2)
Zipties
Please consult the parts list below and ensure you have everything you need to assemble
your product. If parts are missing or damaged, please contact us.
Phillips Screwdriver
|
TOOLS NEEDED:
Scissors
33lbs
(15kg)
WEIGHT CAPACITY

5
STEP 1: Open Packaging
ASSEMBLY STEPS
WARNING: Impact Hazard!
Moving Parts can Crush and Cut!
A
TEAM LIFT
A (x1)
Desk Riser
Carefully remove the Desk Riser (A) from the packaging.

6
STEP 2: Install Feet Extensions
Flip Desk Riser (A) upside down, then attach Feet Extensions (B) to the frame using
M5x10mm Screws (S-A).
A
B(x2)
Foot
Extension
S-A (x10)
M5x10
B
S-A

7
STEP 3: Raise Desk Riser
Press the handles on each side and li Desk Riser (A).
A
Mount Keyboard Brackets (C) to Keyboard Tray (D) using M5x10mm screws (S-A).
S-A
DC
STEP 4: Mount Keyboard Brackets
C(x2)
Keyboard
Bracket
D (x1)
Keyboard
Tray
S-A (x10)
M5x10

8
Place monitor, laptop and other items on desk surface.
Hang assembled keyboard tray onto pre-installed knobs, and tighten knobs to secure.
NOTE: Make sure the keyboard brackets are curving towards the user, not towards the
inside of the desk.
STEP 5: Install Keyboard Tray
STEP 6: Place Items on Desk Riser

9
Attach Cable Clip (S-B) to desk to manage keyboard and mouse cables.
Manage cables using Zip Ties (S-C).
S-B
S-C
STEP 7: Install Cable Clip
S-B (x1)
Cable Clip
S-C (x3)
Zipties
STEP 8: Manage Cables

10
ASSEMBLY COMPELTE
Assembly is complete and your desk riser is now ready for use.
Press both side levers to raise or lower your desk riser.
When lowering without any weight on the desktop, lightly press down on riser as you lower it
to allow for a smoother lowering process. If it feels diicult to lower aer placing laptop and
other intended setup items, apply light pressure to lower smoothly or add additional weight.
Please note the 33lb weight capacity when adding weight.

11
If your desk riser lis up or down too easily, or is
too diicult, the gas spring cable can be adjusted
to your desired tension.
This adjustment is located in two places:
1. Levers: Behind both levers, under desktop.
2. Gas Spring Tip: At the tip of the Gas Spring
Notes:
- The images will focus on the adjusting near
the Levers, but the process are the same, and
the steps can be applied to either location.
TENSION ADJUSTMENT
1
2
Begin by loosening the Inner (1) and Outer (2) Nuts using an adjustable wrench. Loosen
Nuts until they are both on the opposite ends of the Gas Spring Cable.
Gas Spring
Cable
2
1
2
- Any adjustments made need to be
applied to both side of the riser.
- Images shown here show the
maximum and minimum tensions. In
most cases, your ideal tension will be
somwhere in the middle.

12
TENSION ADJUSTMENT - CONT’D
If the desk feels diicult to raise and lower, then you will need to increase the Gas Spring Cable
tension. Gently pull the cable away from the Lever until the Inner Nut (2) is firmly pressed against
the middle divider.
Option A:
Desk Is Diicult to Raise/Lower | Increase Tension
Tighten Outer Nut (1) until it firmly holds the cable in its position, as shown below.
2
1

13
TENSION ADJUSTMENT - CONT’D
1
If the desk is raising or lowering without the handle being pressed, then the tension needs to be
loosened. Gently push the cable towards the Lever the Outer Nut (1) is firmly pressed against the
middle divider.
Option B:
Desk Raises/Lowers Too Easily | Decrease Tension
Tighten Inner Nut (2) until it firmly holds the cable in its position, as shown below.
2

14
3
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WHO WE ARE
VIVO is more than a brand of ergonomic oice furniture. We are a team of
creative and innovative indivuduals working together to oer high quality,
aordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilitiy.
We oer a wide array of home & oice products
to fit your needs. From height adjustable desks to
monitor mounts to keyboard trays and more!
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From single monitor
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Whether you’re mounting
a soundbar or surround
sound system, we’ve got
a mounting solution to fit
your needs.

15
Need Assistance?
Personable Customer Support | Mon-Fri 7am-7pm
We Would Love to Help!
We oer immediate assistance with rapid response times from
customer service agents and product techncians to help you every
step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s
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LAST UPDATED: 09/20/2023
REV2.1LF
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