Vivo STAND-TS38C User manual

Dual Monitor Desk Mount
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Instruction Manual
https://vivo-us.com/products/stand-ts38c
SKU: STAND-TS38C
[email protected]om www.vivo-us.com 309-278-5303
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2
PACKAGE CONTENTS
TOOLS NEEDED
WARNING!
Phillips
Screwdriver
A (x1)
Pole
B(x1)
Lower Clamp
C(x1)
Upper Clamp
If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualied technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specied in this manual. Do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or
inappropriate use.
D(x1)
Swivel Arm
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
F (x1)
Grommet Plate
H (x2)
Arm Cable Clip
22 lbs
(10kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:
• TO PREVENT TIPPING, PLEASE BE CAREFUL NOT TO EXTEND THE ARMS TOO FAR FORWARD
OR BACKWARD.
• NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR
STAND.
• USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL
USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
E(x2)
VESA Plate
PER ARM
G(x1)
Pole Cable Clip
S-A (x3)
M5x16mm Screw
S-C (x2)
M6 Cap Nut
M-A (x8)
M4x12mm
Thumbscrew
M-B (x8)
M4x30mm Screw
M-C (x8)
M4 Spacer
I (x1)
Clamp So Pad
J (x1)
Grommet So Pad
S-B (x2)
M8x12mm Screw
T-A (x1)
3mm Allen
Wrench
T-B (x1)
5mm Allen
Wrench
T-C (x1)
6mm Allen
Wrench
S-D (x1)
M8 Washer
S-E (x1)
Spring Washer

3
ASSEMBLY STEPS
STEP 1
OPTION A: Clamp Install
Mount Upper Clamp (C) to Pole (A) using M5x16mm Screws (S-A) and 3mm Allen Wrench (T-A).
Remove adhesive backing from Clamp So Pad (I) and attach to Upper Clamp (C). Assemble Lower
Clamp (B) to Upper Clamp (C) using M8x12mm Screws (S-B) and 5mm Allen Wrench (T-B) and
secure the assembly to the desktop.
A
S-A I
T-A
S-B
B
C
T-B
OPTION B: Grommet Install
If desk does not have an existing grommet
hole, drill a 3/8” (10mm) diameter hole at
the desired position through the mounting
surface. Completely disassemble Lower Clamp
(B) into individual parts. Set Knob (B1) and
Clamp Plate (B2) aside for later use. The L
bracket, bolt, washer and bushing will not be
used. Install Grommet Plate (F) to the Pole
(A) using M5x16mm Screws (S-A). Attach
Grommet So Pad (J) to Grommet Plate (F).
Position Pole (A) on the mounting surface and
secure using Clamp Plate (B2), Spring Washer
(S-E), M8 Washer (S-D) and Knob (B1).
B1
B2
B2
B1
a
m
f
Figure 4 t2 Figure 5
a
m
f
Figure 4
t2 Figure 5
A
F
S-E
S-D
J
S-A

4
STEP 2
STEP 3
Slide Pole Cable Clip (G) and Swivel Arm (D) over Pole (A). Secure Swivel Arm (D) using 6mm Allen
Wrench (T-C). Attach Arm Cable Clips (H) to Swivel Arm (D).
Assemble VESA Plate (E) to the back of the monitor using M4x12mm Thumbscrews (M-A). For curved
monitors, use M4x30mm Screws (M-B) with M4 Spacers (M-C).
D
H
G
T-C
M-A M-C
M-B
A
E

5
STEP 4
Slide VESA Plates (E) onto the Swivel Arm (D) and secure using M6 Cap Nuts (S-C).
S-C
E
D

6
STEP 5
Adjust the tilt using 5mm Allen Wrench (T-B).
T-B
T-A
STEP 6
The monitors can be leveled using 3mm Allen Wrench (T-A).

7
STEP 7
Adjust the length of Swivel Arm (D) using 3mm Allen Wrench (T-A). Manage cables using Arm Cable
Clips (H) and Pole cable Clip (G).
T-A
G
D
H

LAST UPDATED: 12/07/2021
REV1D
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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