Vivo Mount-E-FD55 User manual

Electric Flip Down Ceiling TV Mount
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/mount-e-fd55
Instruction Manual
SKU: MOUNT-E-FD55/W
ASSEMBLY VIDEO AVAILABLE:
[email protected]om www.vivo-us.com 309-278-5303

2
Contact Us First!
PERSONABLE CUSTOMER SUPPORT
Our friendly product support team is here to help!
DO NOT RETURN ITEM
We’re Here for You!
Missing a Part?
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We oer immediate assistance with rapid response times
from customer service agents and product techncians to
help you every step of the way!
Monday-Friday
Chat Us:
www.vivo-us.com
Give us a Call:
309-278-5303
Email Us:
[email protected]om
If any parts are received damaged / defective OR you are
missing a part, please reach out to us within 30 days of
product delievery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully
functioning product
7AM - 7PM

3
If you do not understand these directions, or if you have any
doubts about the safety of the installation, please call a qualied
technician. Check carefully to make sure there are no missing
or defective parts. Improper installation may cause damage or
serious injury. Do not use this product for any purpose that is
not explicitly specied in this manual. Do not exceed weight capacity. We
cannot be liable for damage or injury caused by improper mounting, incorrect
assembly or inappropriate use.
PRE-ASSEMBLY | BEFORE YOU BEGIN
Product Warranty
Returns | Product Didn’t Work Out?
For the most up to date details on your product’s warranty, please visit
the product’s listing on our website or reach out to customer support.
vivo-us.com/products/mount-e-fd55
We oer a hassle-free 30 day return on all products. Contact customer
support at 309-278-5303 or [email protected]om. Please note: For items
ordered in error or no longer needed, the return shipping charges will
be at the buyer’s expense.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS
REQUIRED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
66lbs
(30kg)
!
CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD
STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please
contact us at vivo-us.com, email at [e-mail], or call us at 309-278-5303.
!

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PACKAGE CONTENTS
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
M-E (x4)
M8 Washer
M-F (x8)
Small Spacer
M-A (x4)
M5x14mm Screw
M-B (x4)
M6x14mm Screw
M-C (x4)
M6x30mm Screw
M-D (x4)
M8x30mm Screw
Please consult the parts list below and ensure you have everything you need to assemble
your product. If parts are missing or damaged, please contact us.
Phillips Screwdriver
|
TOOLS NEEDED:
A (x1)
Mount
B(x1)
VESA Plate
C(x1)
Celing Template
H(x1)
Remote
D (x2)
Decorative Cover
E (x2)
VESA Adapter
F (x2)
VESA Adapter
G (x1)
AC Adapter
DIFFICULTY LEVEL
Drill Pencil
M-G (x8)
Large Spacer
W-A (x6)
Bolt
W-B (x6)
Anchor
W-C (x4)
Washer
I(x4)
Cable Tie

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STEP 1: Installing the Mount
OPTION A: Wood Ceiling
Using Ceiling Template (C), mark exact
location of mounting holes. Drill pilot holes
2.2” deep using a 4.5mm drill bit. Insert two
Screws (W-A), leaving a 5mm gap from ceiling.
Hang Mount (A) so that the screws t into the
keyhole openings. Slide Mount (A) backward,
then secure using additional Screws (W-A) with
Washers (W-C).
C (x1)
Template
A(x1)
Mount
W-A (x6)
Bolt
W-B (x6)
Anchor
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
ASSEMBLY STEPS
W-C (x4)
Washer
NOTE: If mounting to a wood beam ceiling,
ensure the front and back holes are used
for the main support if mount is in line with
the beam. If perpendicular to the beam, use
keyhole openings for the main support. Do
NOT use included Anchors (W-B) for wood or
drywall.
OPTION B: Concrete Ceiling
Using Ceiling Template (C), mark exact location
of mounting holes. Drill pilot holes 2.4” deep,
using a 10mm drill bit. Insert six Anchors (W-B),
then tighten two Screws (W-A), leaving a 5mm
gap from ceiling. Hang Mount (A) so that the
screws t into the keyhole openings. Slide Mount
(A) backward, then secure using additional
Screws (W-A) with Washers (W-C). Tighten all
screws.
CC
W-A W-A
W-B
A
A
W-C
W-C
W-A

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STEP 2: Installing Columns to the Base
Remove the two bottom screws from the VESA Plate (B) and set aside for later use. Loosen the
top screw leaving at least 5mm of threads exposed. Remove the screws from VESA Adapters
(E, F). Align VESA Adapters (E, F) with VESA Plate (B) and assemble, using screws previously
removed from VESA adapters (E, F).
B(x1)
VESA Plate
E (x2)
VESA Adapter
F (x2)
VESA Adapter
B
EF

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STEP 3: Installing the VESA Plate
STEP 4: Mounting the TV
OPTION B: Curved/Recessed Back TV
Align the VESA plate assembly with the mounting holes in the back of the TV screen. Install VESA
plate to TV using appropriate screws and washers according to your screen type.
M-C (x4)
M6x30mm Screw
Hang VESA Plate (B) on Mount (A) by inserting the attached screw on VESA Plate (B) into the
Mount (A) keyhole.
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
M-D (x4)
M8x30mm Screw
M-F (x4)
Small Spacer
M-G (x4)
Large Spacer
M-E (x4)
M8 Washer
B
A

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STEP 4: Mounting the TV (Continued)
Using screws previously removed from step 2, fasten VESA Plate (B) to Mount (A).
NOTE: Clearance between the ceiling and top edge of TV should be no less than 15mm when TV
is in the fully lowered position
B
A

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STEP 5: Cable Managment
STEP 6: Cable Management
Run cables along edge of Mount (A). Allow slack in cables for arm movement. Place Decorative
Covers (D) over cables and snap into place. Using Cable Ties (I), fasten cables.
NOTE: Keep cables clear from arm to avoid damage due to pinching.
Plug AC Adapter (G) into Mount (A), and connect to an AC outlet. Use the Remote Cotrol (H)
manual for operating instruction. NOTE: Plugging AC Adapter (G) into an AC outlet prior to
Mount (A) may cause a large spark when connecting to the mount.
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
D (x2)
Decorative Cover
I (x4)
Cable Tie
G
A
H
G (x1)
AC Adapter
H (x1)
Remote Control
DD
A
I

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WHO WE ARE
VIVO is more than a brand of ergonomic oice furniture. We are a team of
creative and innovative indivuduals working together to oer high quality,
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We oer a wide array of home & oice products
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Need Assistance?
Personable Customer Support | Mon-Fri 7am-7pm
We Would Love to Help!
We oer immediate assistance with rapid response times from
customer service agents and product techncians to help you every
step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: [email protected]om
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr

LAST UPDATED: 02/07/2023
REV1.1LF
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