Vivo MOUNT-E-FD70W User manual

Electric Flip Down Ceiling TV Mount
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/mount-e-fd70
Instruction Manual
SKU: MOUNT-E-FD70/W
ASSEMBLY VIDEO AVAILABLE:
[email protected]om www.vivo-us.com 309-278-5303

2
Contact Us First!
PERSONABLE CUSTOMER SUPPORT
Our friendly product support team is here to help!
DO NOT RETURN ITEM
We’re Here for You!
Missing a Part?
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We oer immediate assistance with rapid response times
from customer service agents and product techncians to
help you every step of the way!
Monday-Friday
Chat Us:
www.vivo-us.com
Give us a Call:
309-278-5303
Email Us:
[email protected]om
If any parts are received damaged / defective OR you are
missing a part, please reach out to us within 30 days of
product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully
functioning product
7AM - 7PM

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If you do not understand these directions, or if you have any
doubts about the safety of the installation, please call a qualified
technician. Check carefully to make sure there are no missing
or defective parts. Improper installation may cause damage or
serious injury. Do not use this product for any purpose that is
not explicitly specified in this manual. Do not exceed weight capacity. We
cannot be liable for damage or injury caused by improper mounting, incorrect
assembly or inappropriate use.
PRE-ASSEMBLY | BEFORE YOU BEGIN
Product Warranty
Returns | Product Didn’t Work Out?
For the most up to date details on your product’s warranty, please visit
the product’s listing on our website or reach out to customer support.
vivo-us.com/products/mount-e-fd70
We oer a hassle-free 30 day return on all products. Contact customer
support at 309-278-5303 or [email protected]om. Please note: For items
ordered in error or no longer needed, the return shipping charges will
be at the buyer’s expense.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS
REQUIRED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
77lbs
(35kg)
!
CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD
STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please
contact us at vivo-us.com, email at [e-mail], or call us at 309-278-5303.
!

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PACKAGE CONTENTS
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
M-G (x8)
Small Spacer
M-E (x4)
M8x50mm Screw
M-A (x4)
M5x14mm Screw
M-B (x4)
M6x14mm Screw
M-C (x4)
M6x30mm Screw
M-F (x4)
Square Washer
M-D (x4)
M8x30mm Screw
Please consult the parts list below and ensure you have everything you need to assemble
your product. If parts are missing or damaged, please contact us.
Phillips Screwdriver
|
TOOLS NEEDED:
A (x1)
Mount
B(x1)
Center Plate
C(x1)
Celing Template
H(x1)
Remote
D (x2)
Decorative Cover
E (x2)
VESA Bracket
F (x2)
Bracket Rail
G (x1)
AC Adapter
DIFFICULTY LEVEL
Drill Pencil
M-H (x8)
Large Spacer
W-A (x6)
ST6.3x55mm
Screw
W-B (x6)
Concrete Anchor
W-C (x4)
Washer
I(x4)
Cable Tie
J(x2)
Leveling Knob
T-A (x1)
3mm Allen Wrench
S-A (x4)
Set Screw
S-B (x4)
M6x25mm Screw
S-C (x4)
M6 Washer
S-D (x4)
M6 Nut
S-E (x4)
M4x8mm Screw
Wrench

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STEP 1: Installing the Mount
OPTION A: Wood Ceiling
Using Ceiling Template (C), mark exact location
of mounting holes. Drill pilot holes 2.2” deep
using a 4.5mm drill bit. Insert two ST6.3x55mm
Screws (W-A), leaving a 5mm gap from ceiling.
Hang Mount (A) so that the screws fit into the
keyhole openings. Slide Mount (A) backward,
then secure using additional ST6.3x55mm
Screws (W-A) with Washers (W-C).
W-A (x6)
ST6.3x55mm Screw
W-B (x6)
Concrete Anchor
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
ASSEMBLY STEPS
W-C (x4)
Washer
NOTE: If mounting to a wood beam ceiling,
ensure the front and back holes are used
for the main support if mount is in line with
the beam. If perpendicular to the beam, use
keyhole openings for the main support. Do
NOT use included Concrete Anchors (W-B) for
wood or drywall.
OPTION B: Concrete Ceiling
Using Ceiling Template (C), mark exact location
of mounting holes. Drill pilot holes 2.4” deep,
using a 10mm drill bit. Insert six Anchors (W-B),
then tighten two ST6.3x55mm Screws (W-A),
leaving a 5mm gap from ceiling. Hang Mount (A)
so that the screws fit into the keyhole openings.
Slide Mount (A) backward, then secure using
additional ST6.3x55mm Screws (W-A) with
Washers (W-C). Tighten all screws.
C (x1)
Template
A(x1)
Mount
CC
W-A W-A
W-B
A
A
W-C
W-C
W-A
W-A

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STEP 2: Assembling VESA Components
Assemble Bracket Rails (F) to Center Plate (C) using M6x25mm Screws (S-B), M6 Washers (S-C)
and M6 Nuts (S-D). While holding M6 Nuts (S-D) with a wrench, use a Phillips screwdriver to
tighten M6x25mm Screws (S-B). Slide VESA Brackets (E) onto Bracket Rails (F) and secure using
M4x8m Screws (S-E) and 3mm Allen Wrench (T-A).
S-D
S-C
E (x2)
VESA Bracket
B (x1)
Center Plate
F (x2)
Bracket Rail
S-B (x4)
M6x25mm Screw
S-C (x4)
M6 Washer
S-E (x4)
M4x8mm Screw
T-A (x1)
3mm Allen Wrench
S-D (x4)
M6 Nut
B
F
E
T-A
S-E
Adjust VESA Brackets (E) spacing to match TV mounting holes, and lock in place using Set
Screw (S-A) and 3mm Allen Wrench (T-A). Remove the four pre-installed screws from Center
Plate (B) and loosen the center screw until 5mm of thread is exposed.
S-A (x4)
Set Screw
E
S-A
B
S-B
T-A

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STEP 3: Mounting VESA Assembly
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
OPTION A: Flat Back TV
Align the VESA bracket assembly with the mounting holes in the back of the TV screen. Install
assembly to TV using appropriate screws (M-A, M-B) and Square Washers (M-F) according to your
screen’s requirements.
M-A M-B
M-F M-F
OPTION B: Curved/Recessed Back TV
Align the VESA bracket assembly with the mounting holes in the back of the TV screen. Install
assembly to TV using appropriate screws (M-C, M-D, M-E), Square Washers (M-F) and Spacers
(M-G, M-H) according to your screen’s requirements.
M-C
M-D
M-G
M-H
M-F
M-E
M-E
M-G
M-H
M-G (x8)
Small Spacer
M-E (x4)
M8x50mm Screw
M-A (x4)
M5x14mm Screw M-B (x4)
M6x14mm Screw
M-C (x4)
M6x30mm Screw
M-F (x4)
Square Washer
M-D (x4)
M8x30mm Screw
M-H (x8)
Large Spacer

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STEP 4: Attach Leveling Knobs (Optional)
STEP 5: Place TV on Mount
Attach Leveling Knobs (J) to the lower two Set Screws (S-A) as shown. This will ensure the TV is
perfectly level with the ceiling when raised.
J(x2)
Leveling Knob
S-A (x4)
Set Screw
Place the TV with VESA bracket assembly on Mount (A) by inserting the center screw on Center
Plate (B) into the keyhole on Mount (A) at the desired height. Secure using previously removed
screws (STEP 2) and tighten with a Phillips screwdriver. Clearance between the ceiling and top
edge of TV should be no less than 15mm when TV is in the fully lowered position.
S-A
J
AB

9
Have a question? Give us a quick call / chat!
309-278-5303 or vivo-us.com
STEP 6: Manage Cables
STEP 7: Connect AC Adapter
Run cables along edge of Mount (A). Allow slack in cables for arm movement. Place Decorative
Covers (D) over cables and snap into place. Next, using Cable Ties (I) to fasten cables to the side
of the arm.
NOTE: Keep cables clear from inside of arm to avoid damage due to pinching.
D
I
D (x2)
Decorative Cover
I(x4)
Cable Tie
Plug AC Adapter (G) into Mount (A), and connect to AC outlet. Follow Remote (H) instructions for
operation.
NOTE: Plugging power supply into AC outlet prior to the mount may cause a large spark when
connecting to the mount.
Do not open the
electrical cover.
Never operate
the unit without
a TV installed
H(x1)
Remote
G (x1)
AC Adapter
D
H
A

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WHO WE ARE
VIVO is more than a brand of ergonomic oice furniture. We are a team of
creative and innovative indivuduals working together to oer high quality,
aordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilitiy.
We oer a wide array of home & oice products
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Whether you’re mounting
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Need Assistance?
Personable Customer Support | Mon-Fri 7am-7pm
We Would Love to Help!
We oer immediate assistance with rapid response times from
customer service agents and product techncians to help you every
step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: [email protected]om
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr

LAST UPDATED: 12/20/2022
REV1.1
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