weBoost DRIVE 4G-X FLEET User manual

User Manual
PROFESSIONAL VEHICLE CELLULAR
SIGNAL BOOSTER KIT
DRIVE 4G-X FLEET
A WILSON ELECTRONICS BRAND
NEED HELP? solidsignal.com 877.312.4547

______
Index
Package Contents
1
STEP 1: Mount Outside Antenna & Route Cable
2
STEP 2: Mount Inside Antenna
6
STEP 3: Wiring The Power Supply To Vehicle Battery
7
STEP 4: Connect Coax Cables To Booster
8
STEP 5: Connect Power Supply To Booster
9
Light Patterns
10
Troubleshooting
11
Safety Guidelines
12
Specifications
13
Warranty
14

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 1
________
Package
Contents
Drive 4G-X
Booster
& Bracket
Outside NMO
Antenna +
Connector
Mounting Cable
4G In-Vehicle
Antenna
Power
Supply
Optional
Cable
Protective
Tape For
Installation

2PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET
______
Step 1: Mount Outside
Antenna & Route Cable
Identify a location on the top of your vehicle that is:
 Near the center of the roof
 At least 12 inches away from any other antennas
 At least 6 inches away from any windows
(for best performance install on top of vehicle)
Mount the outside antenna by placing on top
of vehicle.
6 in. away from windows
(including sunroofs) NMO Outside Antenna
Placement
NOTE: Drill and 3/4” hole saw drill bit required.
WARNING: With this option, we recommend doing a ‘soft install’
before drilling the hole. Set up the system by routing the
cable through an open door or window, completing the setup
instructions, verifying the system works as desired, and then
drilling the hole.

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 3
Once you have determined the
best location for the antenna,
place the Protective Tape on the
vehicle in the desired location.
Using a 3/4” hole saw, drill hole in
the center of the protective tape.
After hole has been drilled,
insert NMO Mounting
Cable through (SMA
connector end first) and
remove collar.
______
(STEP 1 cont.)
See diagrams below for NMO Outside Antenna installation.
remove
collar
insert
through
hole
Protective Tape
vehicle surface
Protective Tape
3/4” bit

4PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET
______
(STEP 1 cont.)
Position threads of the cable mount above vehicle surface.
Apply included silicone grease to the o-ring on the collar
then screw the collar to the base mount. Ensure the mount is
centered in the hole and tighten with wrench.
Before attaching the antenna, clean the area around the
mount. Apply a thin layer of silicone grease to the threads,
only, of the NMO mount and to the o-ring on the antenna.
DO NOT apply to the antenna pin contact surface. Screw the
antenna onto the NMO mount and hand tighten into place.
Ensure the antenna is screwed all the way in and make sure
the casket is touching the vehicle surface.
apply silicone
grease
hand tighten
screw on
NMO Antenna
screw collar
to base mount

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 5
______
(STEP 1 cont.)
For a professional installation we recommend routing the
cable under the headliner and down through the side trim
panel to the desired booster location on the floor of the
vehicle.
side trim panel
headliner
r
u
n
c
a
b
l
e
f
r
o
m
N
M
O
O
u
t
s
i
d
e
A
n
t
e
n
n
a
t
o
b
o
o
s
t
e
r
Route NMO Outside Antenna cable inside the vehicle.

6PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET
The location should be at least 18 inches but no more than 36
inches from where the cellular device will be used. Adhesive
and Velcro® mounting options are included.
In-Vehicle
Antenna
In
In
n-
-
V
Veh
i
c
A
An
Ant
enn
In-Vehicle Antenna
Identify a place to mount the 4G In-Vehicle Antenna, either
on the side of the seat or on the dash and mount.
______
Step 2: Mount Inside Antenna
clean surface of dash
before attaching
adhesive strip
dash option
seat option

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 7
Before connecting the power supply, disconnect the vehicle battery
leads to avoid any electrical shocks during installation.
Locate a place where cables are already running through the firewall
(rear wall of engine bay) to the inside of the cabin.
Locate the same firewall hole from step 2 in the inside of the vehicle
cabin.
Route the power cables of the power supply from the inside of the
vehicle cabin out through firewall hole from steps 2 & 3.
Note: The cables must be routed inside to outside since the power
supply brick won’t fit through the firewall holes. The power supply
brick should remain inside the vehicle cabin.
Connect the positive lead of the power supply (lead with red tape)
to the disconnected positive (+) lead of the battery (not the positive
terminal on the battery itself).
Connect the negative lead of the power supply (lead without tape)
to the disconnected negative (-) lead of the battery (not the negative
terminal on the battery itself).
Connect the positive (+) lead back to the vehicle battery.
Connect the negative (-) lead back to the vehicle battery.
Use steps below as a draft/template of the general install of
the power supply.
______
Step 3: Wiring The Power
Supply To Vehicle Battery
1
2
3
4
5
6
7
8
NOTE: Having the power supply directly connected to the battery may
drain the battery’s life. Please review the vehicle’s owner’s manual for more
information. Adding a “fuse tap” may be another solution. A “fuse tap” is an
electrical part that functions as a power splitter and is meant to be installed
in the car’s fuse box, making the amp shut o when the vehicle’s ignition
switch is turned o.

8PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET
______
Step 4: Connect Coax Cables
To Booster
Connect the cable from the NMO Outside Antenna to the port
labeled “Outside Antenna” on the Drive 4G-X booster.
Connect the cable from the 4G In-Vehicle Antenna to the port
labeled “Inside Antenna” on the booster.
from NMO Outside Antenna
from Inside Antenna
NOTE: Bracket can be used to fasten booster in a specific location if desired.

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 9
______
Step 5: Connect Power
Supply To Booster
Connect the power supply cord to the end of the Drive 4G-X
labeled “Power.” Congratulations! Once your booster is running
please allow some time for your phone to adjust to your
new signal.
NOTE: Do NOT connect the power to the Signal Booster until you have
connected both the Inside and Outside Antennas.
Power Supply

10 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET
______
Light Patterns
Solid Green
This indicates that your booster is functioning properly and there are no issues with
installation.
Blinking Red, Then Solid Green
This indicates that one or more of the booster bands has reduced power due
to a feedback loop condition called oscillation. This is a built in safety feature
to prevent harmful interference with a nearby cell tower. If you are already
experiencing the desired signal boost, then no further adjustments are necessary.
If you are not experiencing the desired boost in coverage then refer to the
Troubleshooting section below.
Solid Red
This is due to a feedback loop condition called oscillation. This is a built in safety
feature that causes a band to shut off to prevent harmful interference with a nearby
cell tower. Refer to Troubleshooting section below.
Light O
If the Drive 4G-X Signal Booster’s light is off, verify your power supply has power.
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
After troubleshooting you must initiate a new power cycle by disconnecting and
then reconnecting power to the Booster.
NEED HELP? solidsignal.com 877.312.4547

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 11
FREQUENTLY ASKED QUESTIONS
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to scale down it’s power or shut down to prevent damage.
The best way to keep these spheres of signal from overlapping is to maximize
separation between the inside and outside antennas.
______
Troubleshooting
FIXING BLINKING OR SOLID RED ISSUES
This section is only applicable if the booster is red or blinking red and you are not
experiencing the desired signal boost.
1
2
3
Unplug the Booster’s power supply.
Relocate the inside and outside antenna further from each other. The objective
is to increase the separation distance between them, so that they will not
create this feedback condition discussed before.
Plug power supply back in.
Monitor the indicator light on your booster. If, after a few seconds of ‘power
on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the
separation distance until the condition is corrected and/or desired coverage
area is achieved. Note: Horizontal separation of the two antennas typically
requires a shorter separation distance than perpendicular separation.
If you are having any diculties while testing or installing your booster, contact
our weBoost Customer Support team for assistance (866.294.1660).
4
5
What hours can I contact customer support?
Customer Support can be reached monday thru Friday by calling 877.312.4547, or
through our support site at solidsignal.com.

12 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET
______
Safety Guidelines
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05. You MUST
operate this device with approved antennas and cables as specified by the manufacturer. Antennas
MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any
person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
Use only the power supply provided in this package. Use of a non-weBoost product may damage
your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled environment
(less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to
temperatures in excess of that range.
All inside panel and dome antennas must have at least 6’ of separation distance from all active users,
and low profile antennas must have at least 1.5’ separation distance from all active users.
Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the
cell phone.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from
all persons.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE CONTACT THEM
FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED
CPC-2-1-05.

DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 13
Dr
i
ve 4
G
-X
P
r
oduct
Nu
m
ber
U
47
00
1
0
Model
Nu
m
ber
4
60021
F
CC
ID: PW
O
4
600
2
1
I
C
:
4
7
26
A-4
60021
Co
nn
ecto
r
s
S
MA-F
e
m
a
l
e
A
ntenna
I
m
p
e
d
anc
e
50
O
hm
s
F
requency 699-716 MHz
,
729-756 MHz
,
777-786 MHz
,
824-894 MHz
,
1850-1995 MHz
,
1710-1755 MHz
/
2110-2155 MHz
Ma
xim
u
m
Po
w
er
Power output
f
or sin
g
le cell
p
hone
(
Uplink
)
dB
m
7
00
MHz
Band 12
/
1
7
2
4.
84
7
00
MHz
Band 1
3
2
4.
35
800
MHz
B
an
d
5
23
.
4
17
00
MH
z
B
an
d
4
2
1.
3
1
900
MHz
Band
2
2
4.4
3
Power output
f
or sin
g
le cell
p
hone
(
Downlink
)
dB
m
7
00
MHz
Band 12
/
1
7
2
.
8
7
7
00
MHz
B
a
n
d
1
3
2.7
9
800
MHz
Ba
n
d
5
2
.
8
2
1
00
MHz
Ba
n
d
4
2
.
0
1
9
00 MHz
B
a
n
d
2
1.
9
2
Noise Figur
e
5
d
B n
o
min
al
I
so
l
ation >
9
0 d
B
Power Re
q
uirement
s
6
V
2
A
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without
factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order
to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a
signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster
will automatically turn the power o on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut o until the
Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity
are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
______
Specifications
NEED HELP? solidsignal.com 877.312.4547

2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.
Copyright © 2017 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA GDE000069_Rev01_06.21.18