Well 3195IF User manual

JOYCE ČR, s.r.o., Fakturační adresa: Matzenauerova 8, 616 00 Brno, ČR,
Korespondenční adresa: Venhudova 6, 614 00 Brno, ČR IČO: 25317571, DIČ: CZ25317571
Tel.: [phone], Fax: [phone], E-mail: [e-mail] Web: www.joyce.cz
v.1.2, WELL 3195IF
WELL 3195IF
VoIP telefon, SIP a IAX2, 2xEth.,
NAT, DHCP server, Firewall
Uživatelská příručka

JOYCE ČR, s.r.o., Fakturační adresa: Matzenauerova 8, 616 00 Brno, ČR,
Korespondenční adresa: Venhudova 6, 614 00 Brno, ČR IČO: 25317571, DIČ: CZ25317571
Tel.: [phone], Fax: [phone], E-mail: [e-mail] Web: www.joyce.cz
v.1.2, WELL 3195IF
Contents
1.1 1 SAFETY INSTRUCTIONS.....................................................3
1.2 2 BEFORE GETTING STARTED.............................................0
1.3 3 PACKAGE CONTENTS ........................................................0
1.4 4 SPEC AND FEATURES........................................................1
1.4.1 4.1 Hardware Spec........................................................................1
1.4.2 4.2 DSP Spec................................................................................1
1.4.3 4.3 SIP Protocol Spec...................................................................1
1.4.4 4.4 Software feature......................................................................2
1.4.5 4.5 Networking Standards.............................................................2
1.4.6 4.6 Others......................................................................................3
1.4.7 4.7 Physical & Environmental........................................................3
1.5 5 INSTALLATION.....................................................................3
1.6 6 GENERAL APPEARANCE....................................................6
1.7 7 PHONE OPERATIONS.........................................................8
1.7.1 7.1 Make a Call .............................................................................8
1.7.2 7.2 Phone book number store / edit / delete.................................8
1.7.3 7.3 Call list check / delete / dial out...............................................9
1.7.4 7.4 Hold.........................................................................................9
1.7.5 7.5 Volume adjustment in conversation........................................9
1.7.6 7.6 Block list setting / edit / delete.................................................9
1.7.7 7.7 Call transfer...........................................................................10
1.7.8 7.8 3-party conference ................................................................10
1.8 8. UNIT CONFIGURATION....................................................10
1.8.1 8.1 IP distribution mode selection ...............................................10
1.8.2 11
1.8.3 8.2 Configuration with keypad and LCD display .........................11
1.9 9 WEB INTERFACE CONFIGURATION................................15
1.9.1 9.1 Logon Web............................................................................15
1.9.2 9.2 Current state..........................................................................16
1.9.3 9.3 Network configuration............................................................17

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1.10 10 VOIP CONFIGURATION...................................................21
1.10.1 10.1 IAX2 Configuration..............................................................21
1.10.2 10.2 SIP configuration.................................................................22
1.10.3 10.3 STUN configuration.............................................................28
1.10.4 10.4 Dial Peer configuration........................................................29
1.11 11 PHONE CONFIGURATION...............................................32
1.11.1 11.1 DSP configuration ...............................................................32
1.11.2 11.2 Call service configuration....................................................33
1.11.3 11.3 Phone book configuration....................................................35
1.11.4 11.4 Save and Clear Configuration.............................................36
1.12 12 SECURITY CONFIGURATION .........................................36
1.12.1 12.1 MMI Filter configuration.......................................................36
1.12.2 12.2 Firewall configuration ..........................................................37
1.12.3 12.3 NAT and DMZ configuration................................................39
1.12.4 12.4 VPN configuration ...............................................................41
1.13 13 UPGRADE ON-LINE........................................................43
1.13.1 13.1 Upload WEB page...............................................................43
1.13.2 13.2 FTP/TFTP download...........................................................43
1.13.3 13.3 Configuration Explanation:..................................................43
1.13.4 13.4 Configure file encryption......................................................45
1.13.5 13.5 Auto-update.........................................................................45
1.13.6 13.6 Configuration files WEB download......................................46
1.14 14 SYSTEM MANAGEMENT................................................46
1.14.1 14.1 Account management .........................................................46
1.14.2 14.2 Configuration Explanation:..................................................47
1.14.3 14.3 Time zone configure............................................................48
1.15 15 CONFIGURATION VIA TELNET......................................49
1.15.1 15.1 Basic Command..................................................................50
1.15.2 15.2 Command structure.............................................................50
1.15.3 15.3 Structure of Configuration terminal .....................................51

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Thank you for your purchase of VOGTEC products ---- 3195IF
enterprise-class IP phones. You make an excellent choice; we hope
you will fully enjoy all the features of the product.
3195IF is a highly innovative enterprise IP telephone, to provide you
the plenty of features and beautiful sound quality. Products fully
comply with the SIP protocol standard and Interconnection with the
majority of SIP interoperability of hardware and software equipment of
the market.
The content of this manual is subject to change without prior notice.
1.1
1 SAFETY INSTRUCTIONS
Warning:
Read the safety precautions and the user guide before use.
Explain their contents and the potential hazard associated with using
the telephone to your children.
Liquids of any kind
Don’t expose your phone to water, rain, extreme humidity,
sweat, or other moisture.
Dust and dirt
Don’t expose your phone to dust, dirt, sand, food, or other
inappropriate materials.
Extreme heat or cold
Avoid temperatures below -10°C/14°F or above 45°C/1 13°F.

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Cleaning solutions
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Microwaves
Don’t try to dry your phone in a microwave oven.
The ground
Don’t drop your phone.
Safety Standards
3195IF follows various safety standards, including FCC / CE. The
power adapter of product follows the UL standard, the phone can
only be used the power adaptor provided by inner packaging, the
damage caused due to the use of other power adapter, which does
not belong to the scope of quality assurance of the manufacturer.
Quality Assurance
We have been reached a distribution agreement with distributors,
end users can replace, repair or return directly from the purchase,
If bought the product directly from out company, please check with
your sales service representative to obtain RMA (Commodities
Retreat operation and management) code. Our company reserves
the right to change the warranty policy without advance notice.

JOYCE ČR, s.r.o., Fakturační adresa: Matzenauerova 8, 616 00 Brno, ČR,
Korespondenční adresa: Venhudova 6, 614 00 Brno, ČR IČO: 25317571, DIČ: CZ25317571
Tel.: [phone], Fax: [phone], E-mail: [e-mail] Web: www.joyce.cz
v.1.2, WELL 3195IF
1.2 2 BEFORE GETTING STARTED
Before you can connect 3195IF to the network and use it, you must
have a high-speed Internet connection installed. A high-speed
connection includes such environments as DSL, cable modem, and
a leased line. 3195IF IP phone is a stand-alone device, which
requires no PC to make Internet calls. 3195IF IP is fully compatible
with SIP and IAX2 industry standard and can interoperate with many
other SIP or IAX2 compliant devices and software in market.
1.3
3 PACKAGE CONTENTS
1. 3195IF IP phone base unit.
2. Handset
3. Coiled handset connecting cord
4. One Straight Ethernet cable
5. One Power supply
6. User guide
7. 2 wall mount bracket
8. 1 table bracket

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1.4 4 SPEC AND FEATURES
1.4.1 4.1 Hardware Spec
32-bit 150MHz MIPS CPU
16-bit 100MHz DSP
4MB flash memory
16MB SDARM
2*16 character LCD
34 KEYS, 1 LED
WAN: 10/100M RJ45
LAN: 10/100M RJ45
RJ9 Headset Jack
1.4.2 4.2 DSP Spec
G.711A/u, G.723.1（5.3k/6.3k（, G.729a/b,G.722
G.168 echo cancel
Half duplex hand-free
VAD (Voice Activity Detection)
CNG (Comfortable Noise Generation)
AEC (Acoustic Echo Cancellation)
Adaptive voice jitter buffer
Codec negotiation supported for fixed and dynamic
1.4.3 4.3 SIP Protocol Spec
RFC Protocol Edition: RFC3261 and RFC2543
Compatible with all major SIP Servers: Cisco, Osip, Vocal, ser,
Partysip, Simens, Grandstream, etc.
DTMF Mode: RFC2833, RELAY, SIP INFO
Server authentication mode: none, basic, MD5
DNS name of SIP server
SIP signaling port setting
NAT traverse, STUN

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NAT traverse, SIP Express router
Pubic Server/ Private server. Can connect to ISP and Private
SIP server at the same time9
Dual back- up servers
Peer to peer SIP call
1.4.4 4.4 Software feature
Languages: English
Flexible Dial Map: Fix length; End with #; Dial with time out
9 Kinds of ringer able select by number of Phone Box and 2
kinds of ringer user defined
Speakerphone
Headset
Dial Map Table
5 Speed dial key.
Dual register No. for phone
Black list for reject authenticated call
Reject incoming call
Limit dialing out No. list
No Disturb
Caller ID display
Call forward, call transfer, call hold, call waiting
Call forward with unconditional, busy and no answer
3 party conference
50 entries each for dialed call, received call and missed call
1.4.5 4.5 Networking Standards
WAN/LAN port with Router or Bridge Mode
NAT ALG
PPPoE for xDSL, automatically keep alive
DHCP Client on WAN
DHCP server on LAN

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DNS client with 2 servers IP
SNTP
RTP: RFC3550
802.1P QOS
1.4.6 4.6 Others
Boot Monitor
Upgrade firmware through POST mode
Keyboard Configuration
HTTP Web-Based Configuration
FTP, TFTP upgrade firmware·
WEB upgrade firmware
FTP, TFTP, HTTP upload/download configuration file
1.4.7 4.7 Physical & Environmental
Desktop / Wall mounting
Power Input: 100 to 240 ACV / 50/60Hz Output:7.5 DCV
Dimensions: 210 x 170 x 130 mm
Weight: 680 g (main unit)
Operating Temperature: 0°to +40°C (32°to +104°F)
Storage Temperature:-20°to +70°C (-40°to +158°F)
Humidity: 5% -95% non-condensing
1.5
5 INSTALLATION
Use the cable for Internet connection; connect the ‘WAN’ port of
3195IF to router. Get the cable from box and connect the LAN port
of phone to your PC. Connect the power adapter in the box to ‘DC’.
Then start your phone.

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Power Jack 7.5V DC power connected
port
LAN 10/100Mbps RJ-45 PC
connected port
WAN 10/100Mbps RJ-45 Ethernet
connected port
RJ9 Headset Jack
Handset Jack
Desktop installation:
Wall installation
This phone can be installed on the wall, the back of base has two
wall -mounted ports:

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To install the phone on the wall, put two pothooks on the wall, hang
the wall port of the phone back on the wall. The two supporting
frames will balance the bottom of the phone and place it to the wall
OFF ON
Use the handset, pull out the wall-mounted label (extension of the
down) from the handset bracket, rotate the wall label and then insert
to wall-mounted label slot, caught by the extension of the handset.

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1.6 6 GENERAL APPEARANCE
Key
Button Key Button Definitions
1 0 - 9, *, # Digital, star and pound keys are also used for
setting and call process.
2 Menu: enter the main menu, or confirm current
status
3 Local
IP/DEL Local IP：Display local IP address on LCD
DEL: delete the current editing content or
delete the incorrect number in pre-dial mode

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4 PH
No./Edit Phone No. : display the current registered Phone Number
Edit: add or modify the items of phone book, or
modify the value of the parameter in the
menu
5 ESC/ REG REG：display the register status
ESC: return the previous menu or exit the main
menu
6 Transfer: used as blind transfer, attended
transfer and half attended transfer
7 Conference: used as three party conference
8 Hold: hold the active call
9
Call List: browse the call logs
10
Used as flash function
11
Used as phonebook
12
Navigation key used as UP in menu or
Increase handset / speakerphone volume
13
Navigation key used as DOWM in menu or
reduce handset / speakerphone volume
14
Navigation key used as LEFT in menu or
reduce handset/speaker volume
15
Navigation key used as RIGHT in menu or
increase handset/speaker volume
16
Headset: activate/deactivate the headset
function
17
Speaker: activate/deactivate the hands-free
function
18
Redial: Dial a new number or redial the last
call.

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19
M1-M5 Speed dial: make the speed dial call
1.7 7 PHONE OPERATIONS
1.7.1 7.1 Make a Call
There are some ways to make a call:
1. Pick up handset or press （button, then dial the desired
numbers.
2. Press the（button directly to redial the last call.
3. While checking call logs in（ （menu such as Dialed call /
Received call / Missed call, press（#（or （Menu（button to dial out
displayed number on LCD.
4. When the unit indicates Missed calls, press（（and
（button to enter Missed call menu, then press（Menu】button
to review number. Press（#（or（Menu（button to dial out this
number.
5. In standby, input the desired number to make pre-dial, Press
（#（/（button to dial out this number.
1.7.2 7.2 Phone book number store / edit / delete
In standby, -press （button, LCD display “Phone Book Current”
-press （Menu】to check first record, press （and （to
review others.
-press   till LCD display “ADD”, then press （Menu】to input
name, number, ring types. During the operation, press （Local
IP/DEL （to delete wrong digit.
-press （till LCD display “Search”, then press （Menu】, input
name of desired number and press （Menu】to check the item, if

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you want to edit it, press （PH No./Edit】. if you want to delete it,
press （Local IP/DEL】.
1.7.3 7.3 Call list check / delete / dial out
In standby, press （, LCD display “Call Record Dialed”,
-Press （Menu】to check last dialed out number and conversation
time, press （and （to review others; press （#（to dial out
this item; press （Local IP/DEL（to delete, LCD displays “Are you
sure?”, press （Menu】to confirm.
- press（till LCD display “Received”, then press（Menu】to
check latest received call, press（and （to review others
and press ”#” to dial out; press （Local IP/DEL to delete.
- press （till LCD display “Call Record missed”, then press
（Menu】to check latest miss call, press （and （（to review
other and press （#（to dial out; press（Local IP/DEL（to delete.
1.7.4 7.4 Hold
During conversation, press （to keep line, press it again to
release.
1.7.5 7.5 Volume adjustment in conversation
During conversation, press （and （（key to adjust receiving
volume.
1.7.6 7.6 Block list setting / edit / delete

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Please refer to below setting menu and CALL SERVICE setting in
web configuration.
1.7.7 7.7 Call transfer
1. UNATTENDED TRANSFER: During conversation, press （
button and input transferred number end with （#（to transfer the
phone to the third part and hang up automatically
2. HALF ATTENDED TRANSFER: During conversation, press （FL
button to hold this line, and input transferred number end with（#
（to get through another line. When third part is ringing, press
（button to end conversation and transfer the phone to the third
part and hang up automatically.
3. ATTENDED TRANSFER: During conversation, press （FL
（button to hold this line, and input transferred number end with（#
（to get through another line. After conversation with third part,
press （button to end conversation and transfer the phone to
the third part and hang up automatically.
1.7.8 7.8 3-party conference
During conversation, press FL, then dial another number plus #
button, while line connected, press （FL and （to make
conference call;
1.8
8. UNIT CONFIGURATION
1.8.1 8.1 IP distribution mode selection
Press and hold （1（button for 5s, the LCD displays “STATIC
MODE”;
Press and hold （2（button for 5s, the LCD display “DHCP MODE”;

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Press and hold （3（button for 5s, the LCD display “PPPOE
MODE”.
1.8.2
1.8.3 8.2 Configuration with keypad and LCD display
In standby, press （Menu】button till LCD shows " Input Password:
" input correct password (default is 123), press （Menu】key to
enter the menu list. Then follow below menu list to set parameters
accordingly.
During configuration, operations as follows
-For browse and edit Configuration, press （and （;
-To change parameter, press（PH No./Edit（firstly, then input
desired digit, confirm and save by press buttons（Menu】.

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