WESTHILL BIKES ENERGISE User manual

Electric Bike User Manual
westhillbikes.com
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CLASSIC / ENERGISE / VOGUE

WARRANTY
Westhill bikes are covered by a limited 3-year warranty. Aside from general cycle maintenance, any
work to the motor should be carried out by a Westhill technician or authorised dealer.
1. Warranty periods
The statutory warranty valid at the time of
delivery applies to:
Frame : 3 years
Motor: 2 years
Battery, Charger & Controller: 2 years
2. Warranty conditions
2.1 Requirements
There is a defect in materials or workmanship or
an error of information.
The cause of the change in the product is
neither natural nor related to its functions, wear
and tear or ageing.
The damage was not caused by use of the bike
for other than the intended purpose.
2.2 Warranty exclusions
Damage caused by improper use or force
majeure.
All parts subject to function-related wear and
tear, unless this is the result of a defect in the
manufacturing process or material.
Damage which results from improper or
replacement of parts by persons other than
trained professionals.
Accidental damage or other external effects,
provided these are not the result of defective
products or information.
Repairs resulting from the use of second-hand
parts or damage caused by this use.
Damage resulting from competitive use.
Observing the required service intervals is also
a condition of any warranty claims you may
make.
2.3 The following are considered wear
parts under the statutory warranty:
Tyres
Rims in combination with rim brakes
Spokes
Brake pads
Chains and toothed belts
Chain wheels, sprockets, bottom brackets and
jockey wheels
Sliding bearings
Lamps for lighting system
Handlebar tape/handle grips
Hydraulic oils and lubricants
Gear-shift cables and brake cables
Batteries (depletion of capacity to 60% is
In this warranty the following terms shall have
the following meanings: Westhill Bikes shall
mean FW3 Limited; Westhill Product shall mean
the FW3 Ltd; Product Warranty Period shall
mean a period commencing on the original
date of purchase as new
(2) Circumstances outside our control
FW3 Ltd shall not be liable for any failure
in service as a result of FW3 Ltd, or FW3
Ltd agents employees or contractors being
delayed, prevented or hindered in the
performance of its obligations by reason of any
circumstances beyond its reasonable control.
Such circumstances include, but are not limited
(3) Disclaimers
FW3 Ltd shall not be liable for any indirect,
incidental, special or consequential damages
losses or expenses (including without limitation
reputation or lost business) arising directly or
indirectly, from the purchase use or sale of the
Product, whether or not FW3 Ltd was advised or
aware of the possibility of such damages, losses
or expenses. It is the customer’s responsibility
to make lawful use of the products FW3 Ltd
supplies.
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INCLUDED IN THE BOX........................................................................................
SPECIFICATIONS .......... ....... .................................................................................
ASSEMBLY...............................................................................................................
SAFE RIDING................................................................
..........................................
CHARGING THE BATTERY....................................................................................
HOW TO USE THE BIKE CONTROLS...................................................................
A. Gears............................................................................................................
B. Turning the bike on and off..................
......................................................
C. Pedal assist..................................................................................................
D. Speedometer..............................................................................................
E. WALK MODE...............................................................................................
F. .................................................................................
G. MOTOR POWER INDICATOR...................................................................
H. ERROR CODES...........................................................................................
I. SETTINGS......................................................................................................
CARE AND M
AINTENANCE..................................................................................
SAFETY WARNINGS...............................................................................................
MODIFICATIONS....................................................................................................
ADDITIONAL OPERATION CAUTIONS......................................................
.........
4
5
6
12
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14
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15
15
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16
16
16
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THIS MANUAL SHOULD BE CONSIDERED A PERMANENT PART OF THE
ELECTRIC BICYCLE AND SHOULD REMAIN IF IT IS RESOLD.
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TABLE OF CONTENTS

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Seat
Detachable Window
for Battery removal
Rear Wheel16.
17.
17
16
8
Rear Brake

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*Please charge your bike 12 hours during first 3 charges.
MODEL ENERGISE VOGUE CLASSIC
Bike
Dimensions 1800X640x995 1800X640x995 1830X630X1098
Wheel Diameter 683mm 683mm 697mm
Wheelbase 1105mm 1105mm 1100mm
Max Rider Weight 110kg 110kg 110kg
Max Speed 25km/h 15.5mph 25km/h 15.5mph 25km/h 15.5mph
Range Per Charge 40-100 Miles 40-100 Miles 40-100 Miles
Weight 18kg 18kg 22KG
Tyres 700*28C Inovva 700*28C Inovva 700*40C Kenda
GEARS SHIMANO 9 SPEED SHIMANO 9 SPEED SHIMANO 7 SPEED
BRAKES TEKTRO HYDRAULIC HD-E500 TEKTRO HYDRAULIC HD-E500 TEKTRO MD-M300
LED DISPLAY KD-580 KD-580 KD-580
Battery
Capacity 400WH 400WH 400WH
Type LG Lithium-ion LG Lithium-ion LG Lithium-ion
Rated Voltage 36V 36V 36V
Motor
Make Bafang Bafang Bafang
Type Brushless Brushless Brushless
Rated Power 250W 250W 250W
Rated RPM 205RPM 205RPM 205RPM
Rated Voltage 36V 36V 36V
Rated Output Torque 45 n.m 45 n.m 40 n.m
Controller
Controller Sine Wave Sine Wave Sine Wave
Under Voltage Value 31.5V - 0.5V 31.5V - 0.5V 31.5V - 0.5V
Over Current Value 15 +- 0.5A 15 +- 0.5A 15 +- 0.5A
Charger
Current 2 Amps 2 Amps 2 Amps
Input AC 110-240V, 47-63Hz AC 110-240V, 47-63Hz AC 110-240V, 47-63Hz
Type Smart Charger Smart Charger Smart Charger
Charge Time 4-6h* 4-6h* 4-6h*
SPECIFICATIONS

your bike. bike,
bike
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ASSEMBLING THE HANDLEBAR
, the Pedals
team
call our
Caliper
and insert the Seat Post.
but assembly
will still be the same.
6-11

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Connect the wires by colour.
colour.

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ASSEMBLING THE FRONT DISC BRAKE CALIPER
*This process will be the same for a Hydraulic Brake
*Be careful when attaching the Brake not to crossthread the bolts.
Caliper
Loosen the Pin through the middle of the wheel to allow you to place the
Fork onto it. Make sure the Disc is properly inserted into the Brake Caliper.

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TO CHECK
Tighten the Nut and hold the Lever in an upright position as shown in the
photo below. Once tight push the lever in to secure the wheel.
Check your Tyre pressure - if they need pumping up, attach a Bike Pump
to the Valve (shown in the photo below) and inflate to the recommended
Tyre Pressure (this will be located on the Tyre).

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to identify
The right Pedal is attached on the same side as the chain. Make sure
you check the Pedals are tight and secure before riding.

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Seat
Seat
Seat Line
Seat
Seat
ATTACHING THE SEAT

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SAFE RIDING
has
-ion
Bike
Avoid direct contact with water.
remove once completed.
charged
is located at the bottom of the battery frame, by the detachable window (next
page
suffient charge

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after every use.
In the unlikely event
, step away from the Bike and contact Westhill Bikes for further
assistance.

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or 7
can still be used as normal.
or is turned off, the bike and gears

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Westhill Customer Service on [phone].
(4mph)

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Definition
Current Abnormality
Throttle Abnormality
Motor Abnormality
Motor Hall Abnormality
Brake Abnormality
Communication Abnormality
Error Code
21
22
23
24
25
30

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The range of the battery is up to 100 miles per charge.
regular
riding
(15.5mph)
110kg (17 stone).
and will void your warranty.limit can
the life of your battery.
prolong
of factors
BATTERY RANGE

CLEANING THE BIKE
Custo
alcohol. Consult your doctor if taking
prescription medication.
Be aware of your surroundings.
mer
bike.
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You can remove the battery but never disassemble it.
on [phone].
the tyres.
battery
Do not use excessive water to clean the bike as this could damage the
components, resulting in personal injury or malfunction of the bicycle. Lubricate
the chain after every wash if you can to keep it smooth and rust free.
tyre

is
the bike.
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any electrical
parts without contacting the Customer Service ([phone]).

Westhill Bikes Warranty
Register Now Through Facebook
Register Now Through Our Website
The other way to register your new bike is through Facebook. Simply visit our
Simply visit westhillbikes.com/warranty-registration
and fill in your information.
page www.fb.com/westhillbikes or scan the QR code below with your mobile
phone and message us with this information:
Your Name:
Your Email Address:
Your Postal Address:
Bike Model & Colour:
Purchase Date:
Where You Purchased From:
Be sure to register right away so your bike is covered!
Don’t have Facebook? Email the above details to [email protected]
to activate your Warranty.
westhillbikes.com