Yealink Teams T56A Instruction manual

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Yealink T-56A Quick User Guide

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No. Item Description
1 Power LED
Indicator
Indicates call statuses:
 When receiving an incoming call, it fast flashes
 When receiving a voice message, it slowly
flashes
2 Touch Screen 7”/17.7cm (1024 x 600) capacitive (5 points) touch
screen, tap to select items and navigate menus
3 HEADSET Key Enables you to place and receive calls through a
headset. The LED indicator glows green when the
headset is activated
4 MUTE Key Mutes local audio during calls and conferences. The
LED indicator glows red when the mute feature is
activated
5 REDIAL Key Redials a dialled number
6 Speakerphone
Key
Enables you to place and receive calls using the
speakerphone. The LED indicator glows green when
the speakerphone is activated
7 TRANSFER
Key
Transfers a call
8 HOLD Key Places a call on hold or resumes a held call
9 MESSAGE Key Accesses your voice messages
10 Volume Key Adjust the volume of the handset, headset, speaker,
or ringer.
11 Keypad Keys Enable you to enter numbers, letters, and special
characters
12 Speaker Provides audio output during hands-free operation

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Signing into Microsoft Teams on Your T-56A Device
Please note that you will not be required to routinely log in to the device, but
the procedures below are included should you find the device logged out. The
username (email address and password) will be available to users.
Procedure
1. Tap Sign in
You will be connected to the Company Portal
automatically
2. Enter your user credentials
3. After the device signs in successfully, tap
Got it
Signing Out of Your Device
After you sign out of your account, you can only use the phone settings feature
Procedure
1. Go to > Settings > Sign out
2. Select OK
Changing Your Presence Status
You can update your presence status on the phone. For example, when you are
busy with urgencies, you can change your status to DND to avoid being
disturbed.
Procedure
1. Tap at the top-left of the touch screen

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2. Tap the presence status field and then
select the desired status from the drop-down
menu.
Tip: You can reset your presence status
to be available from any other status by
tapping Reset status
Switching among the Handset, Speakerphone and Headset Modes
You can select the desired mode before placing a call, or you can alternate
among Speakerphone, headset, and handset modes during the call
You can switch the audio output modes of a phone:
 Switching to handset mode: Pick up the handset
 Switching to speakerphone (hands-free) mode: Press the Speakerphone
key. The Speakerphone LED indicator glows green when the
speakerphone is activated.
 Switching to headset mode: Press the HEADSET key. THE HEADSET LED
indicator glows green when the headset is activated.
Accessing Screens on Yealink Teams Phones
You can navigate the menu bar at the bottom of the touch screen to access the
following screens:
Home Screen - You can enable the home screen on your phone

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Procedure
Go to > Settings > Home screen
The Calls Screen – The Calls screen is displayed after the phone start-up. You
can place a call from the history entry or view the favourites information from
the Calls screen.
No. Name Description
1 Favourites
& Recent
FAVOURITES: Displays
favourite contacts
RECENT: Displays recent calls
2 Tap to retrieve a parked call
3 Tap to search for a contact
4 Tap to initiate a call

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Calling Contacts
Procedure
1. From the Calls screen, tap
2. Enter the contact account information to search for the desired contact
3. Tap beside the contact to place an audio call
Tip: You can tap to search for a contact
Dialling the Number
Procedure
1. Do one of the following:
 Pick up the handset
 Press the Speakerphone key
 Press the HEADSET key
 Tap on the Calls screen
2. Enter the contact number
3. Tap the call icon
Placing a Call from Call History
You can place calls to contacts from the call history list, which contains
incoming, outgoing, and missed calls
Procedure
1. From the Calls > RECENT screen, tap the desired contact
2. Tap to place an audio call

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Placing a Call from Voicemail
Procedure
1. From the Voicemail screen, tap the voice mail record that you want to
call
2. Tap to place an audio call
Answering a Call
Procedure
Do one of the following:
 Pick up the handset
 Press the Speakerphone key
 Press the HEADSET key
 Tap
Muting and Unmuting Audio
Procedure to mute the microphone during an active call so that the other
party cannot hear you
1. During a call, press the mute key on the phone or tap on the touch
screen. The mute key glows red.
2. To unmute audio, press the mute key on the phone or tap on the
touch screen. The mute key is green.
Holding and Resuming Calls
When you are in a call, you can place an active audio call on hold and resume
the call when you are ready
Procedure for placing a Call on Hold
During a call, tap > Put call on hold

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Procedure for Resuming a Call
Do one of the following:
 If only one call is placed on hold, tap Resume
 If multiple calls are placed on hold, tap on the right side of the
desired call
Ending or Rejecting an Active Call
Procedure
Tap
Transferring Calls
You can transfer a call to another party using the blind transfer or consultative
transfer method
Procedure for a Consultative Transfer (Transfer calls to other contacts after
consulting with them first)
1. During a call, tap > Transfer > Consult first
2. After the party answers the call, tap beside the contact. It
prompts you whether to transfer the call or not.
3. Select the desired contact or search for a contact
4. Tap OK to complete the transfer. After the transferred party answers the
call, the call is transferred successfully.
Procedure for a Blind Transfer (Transfer calls to other contacts without
consulting with them first)
1. During a call, tap > Transfer > Transfer now
2. Select the desired contact or search for a contact. Then the call is
connected to the number which you are transferring to.

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Favourites
You can add favourites, or remove favourites
Procedure for adding favourites
1. From the Calls screen, tap RECENT
2. Tap the desired contact
3. Tap
The contact now appears in the FAVOURITES list
Procedure for removing favourites
1. From the Calls screen, tap FAVOURITES
2. Tap on the desired contact
3. Tap Remove favourite

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Forwarding All Incoming Calls
You can set up your phone to forward all incoming calls to a specified
destination
Procedure for Forwarding Calls to Voicemail (You can forward all incoming
calls to your voicemail)
1. Go to > Settings > Calling
2. Enable Call forwarding
3. Tap the Forward to field then select Voicemail
Forwarding Calls to a Contact or Number
Procedure for Forwarding Calls to a Contact or Number (You can forward all
incoming calls to a contact or number)
1. Go to > Settings > Calling
2. Enable Call forwarding
3. Tap the Forward to field then select Contact or Number.
4. Add the desired number. The incoming calls are then automatically
forwarded to the contact or number
Forwarding Incoming Calls If Unanswered
Procedure for configuring the forwarded destination if the incoming call is not
answered
1. Go to > Settings > Calling > If unanswered
2. Select a desired forwarded destination:
 Select Voicemail directly
 Select Contact or number, add the target contact

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Using the On-screen Dial Pad
1. Do one of the following:
 Pick up the handset
 Press the Speakerphone key
 Press the HEADSET Key
 Tap on the Calls screen
2. Use the on-screen dial pad to enter numbers
Using the Phone Keypad
Instead of using the on-screen keyboard, you can also use the phone keypad to
enter data. The phone keypad only provides digit keys and the following
special characters: * # , + ;
Procedure
Press digit keys, hash (#) key, and star (*) key on the phone or long press the
hash key or star key to provide more characters
Conference Calls
This chapter provides basic operating instructions about initiating and
managing a conference call.
Procedure for Initiating a Conference by Calling Multiple Contacts
1. Tap from the Calls screen
2. Select the desired contact or search for a contact. You can add multiple
contacts
3. Tap
Procedure for Initiating a Conference Call by Inviting Other Contacts (inviting
contacts to join an active call)
1. During a call, tap
2. Tap on the touch screen.
3. Enter the participant account information to search and then add
members
4. Tap to initiate a conference.

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Procedure for Initiating a Conference Call from Call History
1. Tap Calls > RECENT from the touch screen
2. Select a desired entry from the call history
3. Tap
Procedures for Holding and Resuming a Meeting
When you are in a meeting, you can put yourself on hold and resume the
meeting when you are ready
Putting yourself on hold
During a meeting tap > Put me on hold
Resuming a meeting
Tap Resume
Accessing the Voicemail Screen
You can listen to voicemails or place calls to contacts from the Voicemail
screen
1. Tap More > Voicemail
No. Name Description
1 Voicemail
list
Displays all the voicemails
stored in the voicemail list
2 Tap to play the voicemail
3 Tap to change the playback
speed of the voicemail
4 Operation
Options
Tap to view information
of contact
Tap to call the contact
Tap to delete the
voicemail
5 Contact
Details
Displays the contact details
and tap to place a call
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Using the Voicemail
After you sign into the phone in Personal account mode, all voicemails
received on your account will be displayed on your phone. You can view the
duration and receiving time of each voicemail stored in your voicemail. After
reading the voicemail, you can delete it.
Procedure for Listening to the Voicemail
1. From the Voicemail screen, tap the desired voicemail
2. Tap to play the voicemail
3. To change the playback speed of the voicemail, tap . You can also
change the speed to 2x or .5x
4. To pause the playback, tap . Then tap to resume the
playback
Procedure for Deleting Voicemail Messages
1. From the Voicemail screen, tap the desired voicemail
2. Tap below the voicemail. It prompts if you are sure to delete the
voicemail.
3. Tap DELETE
Procedure for Viewing the Details of the Contacts (Viewing the details of the
person who left you a message)
1. From the Voicemail screen, tap the desired voicemail
2. Tap below the voicemail.