
Yealink SIP-T53W 
QUICK REFERENCE GUIDE
Holding and Resuming a Call 
To Hold a Call:
Press Hold during an active call.
To Resume the Call, do one of the 
following:
• If there is only one call on hold, press 
Resume.
• If there is more than one call on hold, 
press or to select the desired 
call, and then press Resume.
Transferring a Call
You can transfer a call in the following 
ways: 
Performing a Blind Transfer
Transfer the caller to a ring group or 
another agent without speaking to the 
new agent rst. 
1. Press Transfer during an active call. 
The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press B Transfer.
Performing a Semi-Attended Transfer
Transfer a call when the target phone is 
ringing. 
1. Press Transfer during an active call. 
The call is placed on hold.
2. Enter the number you want to transfer 
to, and then press Send.
3. Press Transfer when you hear the ring-
back tone. 
Performing an Attended Transfer
Before actually transferring to the 
destination, the call is put on hold and 
another call is initiated to conrm whether 
the end destination actually wants to take 
the call or not. 
1. Press Transfer during an active call. 
The call is placed on hold.
2. Enter the number you want to transfer 
to, and then press Send.
3. Press Transfer when the second party 
answers.
Forwarding a Call
To enable Call Forward:
1. Navigate to Menu —
> Features —
> Call 
Forward.
2. Select the desired forward type:
 Always Forward----Incoming calls are 
forwarded unconditionally.
 Busy Forward----Incoming calls are 
forwarded when the phone is busy.
 No Answer Forward----Incoming calls 
are forwarded if not answered after a 
period of time.
3. Enter the number you want to forward 
to. For No Answer Forward, press 
or to select the desired ring time to 
wait before forwarding from the After 
Ring Time eld.
4. Press Save to accept the change.
Initiating a Conference Call
1. Press Conference during an active call. 
The call is placed on hold.
2. Enter the number of the second party, 
and then press Send.
3. Press Conference again when the 
second party answers. All parties are 
now joined in the conference.
4. Press End Call to disconnect all parties.
Note: You can split the conference call 
into two individual calls by pressing Split.
Listening to Voicemail
Message waiting indicator on the idle 
screen indicates that one or more 
voicemail messages are waiting at the 
message center. The power indicator LED 
slowly ashes red.
To listen to your voicemail: 
1. Press or Connect.
2. Follow the voice prompts to listen to 
your voicemail messages.
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