Yealink T57W User manual

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Yealink T57W
Quick Start Guide

Keys Key Description
OK
X
+
Press this key to use the speakerphone
Press this key to access voicemail
Press this key to access placed calls list
Press this key to activate headset mode
Press this key to activate the mute feature
Press this key to exit + go to the home screen
Phone Screen Navigation Keys (up | down | left | right)
Press this key to adjust the volume
• Press during a call to adjust the call volume
• Press when idle to adjust the ringer volume
Yealink T57W Feature Keys
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Call Handling
Blind Transfer
1. During an active call, press the Transfer soft key.
The call is placed on hold.
2. Enter the number/extension you would like to
transfer the call to.
3. Press the B Transfer Soft Key.
Consult Transfer
1. During an active call, press the Transfer soft key.
The call will be placed on hold.
2. Enter the number/extension you would like to
transfer the call to and then press Send.
3. When the desired party answers, announce the
call then press the Transfer soft key.
Parking a Call
1. During an active call: Press a Park key that is not
occupied and the call will be parked to that key
on all phones. An occupied Park key will have a
solid red light on.
2. To resume the call: Press the Park key from any
phone.
Initiating a 3-Way Conference Call
1. During an active call, press the Conference soft
key.
2. Enter the extension or external number of the
second party, then press the Send soft key.
3. Press the Conference soft key again when the
second party answers. All parties are now joined
in the conference.
4. Hang up the handset to disconnect all parties
or press End Call.
Do Not Disturb (DND)
1. To activate or deactivate DND: Press the DND
soft key when the phone is idle.
Call History
While the phone is idle...
1. Press the History soft key.
2. Press the Left or Right arrows to toggle be-
tween All, Missed, Placed and Forwarded then
select Enter.
3. Select an entry from the list using the up/down
arrow keys.
4. To place a call to the selected number, press the
Send soft key.
5. To view information about the entry: Select
the Option soft key, then select Detail from the
prompt list
6. To add to your Local Directory: Select Add to
Contacts.
7. To add to Blacklist: Select if you want to block a
caller.
Voicemail
The message waiting indicator on the idle screen
indicates that one or more voice messages are
waiting at the message center. The LED slowly
flashes red on the upper right.
1. Press the or the Connect Soft Key.
2. Enter your voicemail password when prompted.
3. To listen to new messages, press 1.
4. Listen to the prompts for other options
5. When finished, hang up or press # to repeat
options.
Recording a Voicemail Greeting
6. Call into your voicemail (see above steps).
7. Press 0 for Mailbox Options.
8. Press 6 for the greetings menu.
9. Press 1 to record greetings and choose your
greeting number
10. Follow the prompts to review and make active.
💡 Pro Tip: You can manage your greetings via the
My Votacall User Portal 👇
https://myvotacall.com/portal/

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Voicemail Cont...
Voicemail Transfer
To transfer a call directly to voicemail...
1. During an active call hit the 4th Soft key with
the two dots to toggle to the second page.
2. Press the Xfer 2 VM soft key.
3. Enter the ext number of the VM box.
4. Press the soft key with the two dots to get to
the second page.
5. Press OK to complete the transfer to voicemail
Activating Bluetooth
Activate the Bluetooth mode first when you need
to connect to the Bluetooth device to your phone.
1. Navigate to Menu > Basic > Bluetooth.
2. Select On from the Bluetooth field.
3. Select Save.
Pairing a Bluetooth Headset
When you need the Bluetooth headset to handle
calls, you should pair and connect it to your phone
in advance.
1. Confirm the Bluetooth headset is discoverable.
2. Navigate to Menu > Basic > Bluetooth.
3. Select Scan to search the Bluetooth devices.
The phone proceeds to scan the local Bluetooth
devices and the screen displays the available
Bluetooth devices.
4. Locate your Bluetooth headset; select Connect.
Connecting to an Available WiFi
Network Manually
When you enable the WiFi mode, the phone auto-
matically connects to the saved wireless network;
however, you can also connect it manually.
1. Get the password of the WiFi network and con-
firm that the WiFi mode is activated.
2. Navigate to Menu > Basic > WiFi
3. Highlight the Available Network(s) then select
Enter.
4. To research available networks, select Scan.
5. Highlight the desired wireless network then
select Connect.
6. If the network is secure, enter password.
7. Select OK
1. Press the chitchat soft key and say the first and
last name of the person you are trying to reach.
2. The chitchat Assistant (Sandy) will say the
matching options.
3. Say “Yes” to select an option and the chitchat
Assistant will connect you.
For more on the chitchat speech assistant 👇
https://www.votacall.com/platform/chitchat
Connecting to Bluetooth
Connecting to WiFi
Speech Enabled VoIP
To access Votacall’s Yealink Training videos 👉 CLICK HERE
Still have questions?
Reach out to your Votacall Support Team 👉 CLICK HERE
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