Yealink SIP-T38G User manual

tiptel
Manual (en)
tiptel IP 386
Yealink SIP-T38G

About This Guide
Thank you for choosing this Gigabit Color IP Phone which is especially designed for
power users in the office environment. It features fashionable and sleek design,
abundant telephony applications, broad interoperability with the popular 3rd party VoIP
products, fulfilling the VoIP deployment needs from enterprise and ITSP.
In this User Guide, you will find everything you need to quickly use your new phone. Be
sure to verify with your system administrator that your network is prepared for
configuring your IP phone. As well, be sure to read the Packing List section in this guide
before you set up and use the phone.
Declaration of Conformity
Hereby, it’s declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Warning
To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.

Contents
Getting Started..................................................................................- 6 -
Packing List ............................................................................................................................... - 6 -
Assembling the Phone................................................................................................................ - 8 -
Configuration and Registration................................................................................................ - 10 -
Configuring via Web Page ............................................................................................... - 10 -
Configuring via keypad.....................................................................................................- 11 -
Overview..........................................................................................- 12 -
Keypad Instruction................................................................................................................... - 12 -
LED Instruction........................................................................................................................ - 14 -
Icon Instruction........................................................................................................................ - 15 -
Customizing Your Phone................................................................- 17 -
Idle interface ............................................................................................................................ - 17 -
Menu introduction.................................................................................................................... - 18 -
Status........................................................................................................................................ - 19 -
Features.................................................................................................................................... - 21 -
Call Forward .................................................................................................................... - 21 -
Call Waiting ..................................................................................................................... - 22 -
DSS Keys......................................................................................................................... - 24 -
Key as Send...................................................................................................................... - 25 -
Hot Line ........................................................................................................................... - 26 -
Anonymous Call .............................................................................................................. - 27 -
Auto Redial...................................................................................................................... - 29 -
DND Code........................................................................................................................ - 30 -
Intercom........................................................................................................................... - 31 -
Call Completion............................................................................................................... - 33 -
Broadsoft Settings menu.................................................................................................. - 34 -
History Setting ................................................................................................................. - 36 -
Directory.................................................................................................................................. - 37 -
Local Directory................................................................................................................ - 37 -
Blacklist ........................................................................................................................... - 45 -
Remote Phonebook.......................................................................................................... - 45 -
Broadsoft.......................................................................................................................... - 47 -
LDAP............................................................................................................................... - 47 -
History...................................................................................................................................... - 48 -
Local History.................................................................................................................... - 48 -
Network CallLog.............................................................................................................. - 49 -
Messages.................................................................................................................................. - 49 -
Voicemail ......................................................................................................................... - 49 -

SMS.................................................................................................................................. - 52 -
Setting...................................................................................................................................... - 56 -
Basic Settings................................................................................................................... - 56 -
Advanced Settings............................................................................................................ - 62 -
Display..................................................................................................................................... - 75 -
WallPaper......................................................................................................................... - 75 -
Screensaver ...................................................................................................................... - 76 -
Theme .............................................................................................................................. - 77 -
Backlight.......................................................................................................................... - 79 -
Applications............................................................................................................................. - 80 -
Digital Photo Frame......................................................................................................... - 80 -
Other Settings........................................................................................................................... - 81 -
Codec Selection................................................................................................................ - 81 -
AutoAnswer .................................................................................................................... - 81 -
Missed call log ................................................................................................................. - 82 -
Programmable Key .......................................................................................................... - 82 -
Softkey Layout................................................................................................................. - 82 -
Live Dialpad..................................................................................................................... - 83 -
Dial Plan........................................................................................................................... - 84 -
Feature Synchronisation................................................................................................... - 86 -
WatchDog......................................................................................................................... - 86 -
Action URL/URI.............................................................................................................. - 86 -
XML-IdleScreen .............................................................................................................. - 89 -
Using the Basic Call Functions......................................................- 90 -
Making a call............................................................................................................................ - 90 -
Call Devices..................................................................................................................... - 90 -
Call Methods.................................................................................................................... - 90 -
Answering a call....................................................................................................................... - 92 -
Answering an incoming call............................................................................................. - 92 -
Denying an incoming call ................................................................................................ - 92 -
DND................................................................................................................................. - 93 -
Call Forward .................................................................................................................... - 93 -
During anActive Call .............................................................................................................. - 94 -
Mute................................................................................................................................. - 94 -
Call Hold.......................................................................................................................... - 94 -
Call Waiting ..................................................................................................................... - 95 -
Call Transfer..................................................................................................................... - 95 -
Local Conference............................................................................................................. - 96 -
Network Conference ........................................................................................................ - 97 -
Using theAdvanced Phone Functions..........................................- 98 -
Account Settings...................................................................................................................... - 98 -
TLS .................................................................................................................................. - 99 -

DNS-SRV....................................................................................................................... - 100 -
Network Setting ..................................................................................................................... - 100 -
LLDP.............................................................................................................................. - 100 -
Maintenance Tasks................................................................................................................. - 101 -
Administrator Mode....................................................................................................... - 101 -
Administrator/User Password ........................................................................................ - 102 -
Reboot............................................................................................................................ - 102 -
Reset to Factory ............................................................................................................. - 102 -
Firmware Update............................................................................................................ - 102 -
Export / Import Config................................................................................................... - 104 -
System Log Export......................................................................................................... - 104 -
PCAP Trace Export........................................................................................................ - 104 -
Zero-sp-touch................................................................................................................. - 105 -
DSS key Configuration.......................................................................................................... - 106 -
Line................................................................................................................................ - 107 -
Speed Dial...................................................................................................................... - 107 -
BLF................................................................................................................................ - 107 -
BLF List......................................................................................................................... - 108 -
Voice Mail...................................................................................................................... - 108 -
Pick Up........................................................................................................................... - 108 -
Group Pick up ................................................................................................................ - 108 -
Call Park......................................................................................................................... - 109 -
Intercom......................................................................................................................... - 109 -
DTMF .............................................................................................................................- 110 -
Prefix...............................................................................................................................- 110 -
Local Group ....................................................................................................................- 110 -
XML Group.....................................................................................................................- 110 -
LDAP..............................................................................................................................- 111 -
Broadsoft Group..............................................................................................................- 111 -
Conference......................................................................................................................- 111 -
Forward...........................................................................................................................- 112 -
Transfer...........................................................................................................................- 112 -
Hold.................................................................................................................................- 112 -
DND................................................................................................................................- 112 -
Redial..............................................................................................................................- 113 -
Call Return......................................................................................................................- 113 -
SMS.................................................................................................................................- 113 -
Record.............................................................................................................................- 113 -
URL Record....................................................................................................................- 114 -
Paging .............................................................................................................................- 114 -
Group Listening ..............................................................................................................- 115 -
Public Hold .....................................................................................................................- 115 -
Private Hold ....................................................................................................................- 115 -
Shared Line.....................................................................................................................- 115 -

ACD................................................................................................................................- 116 -
Zero-sp-touch..................................................................................................................- 116 -
URL.................................................................................................................................- 117 -
Voice .......................................................................................................................................- 117 -
Ring.........................................................................................................................................- 118 -
Tone Settings...........................................................................................................................- 119 -
Trouble Shooting...........................................................................- 121 -

Gigabit Color IP Phone Getting Started
Getting Started
Packing List
The following components are included in your package:
Gigabit Color IP Phone
Phone Stand
Power Adapter

Gigabit Color IP Phone Getting Started
Handset & Handset Cord
Ethernet Cable
Quick Installation & Quick Reference Guide
CD Content
Check this list before installation to ensure that you have received each item. If you are
missing any items, contact your IP phone reseller.

Gigabit Color IP Phone Getting Started
Assembling the Phone
This section introduce how to assemble the phone with the components in the packing
list：
Attach the stand;
Connect Handset and Headset;
Connect Network and Power.
1) Attach the Stand, as shown below:
2) Connect Handset and Headset, as shown below:
Note:

Gigabit Color IP Phone Getting Started
Headset is not provided in the packing list. Please contact your distributor for more
information.
3) Connect Network and Power
There are two ways for network and power source connections. You can either connect
the phone to the AC Power directly using the power adapter or to a PoE compliant
switch or hub. Your system administrator will advise you on which one to use.
Note:
1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable
and switch/hub is POE compliant.
2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet
devices.
3. When the phone is powered by POE (Power Over Ethernet) at this situation, you
have to use Power Adapter to support Expansion model if the phone is connected to
an Expansion model.
The phone can also share the network connection with other network devices such as
PC. Connect the phone’s PC port and computer’s Network Port together using an
Ethernet cable, shown as below: