Yeastar Technology NeoGate TA400 User manual

NeoGate TA Series
Installation Guide
Version 1.2
Date: April 1, 2015
Yeastar Information Technology Co. Ltd

NeoGate TA Series Installation Guide
2/20
Contents
1. Preparation before Installation .................................................................................................... 3
2. Hardware Specifications............................................................................................................... 5
2.1 Overview..........................................................................................5
2.2 LED Indicators and Ports.....................................................................7
2.3 Specifications and Operating Environment .......................................... 10
3. NeoGate TA Series Installation ................................................................................................... 12
3.1 Placement Instructions..................................................................... 12
3.2 Installation Instructions.................................................................... 12
3.2.1 Wall-mount Instruction ......................................................................................12
3.2.2 Connection of Ethernet Ports .............................................................................13
3.2.3 Connection of FXS Ports .....................................................................................14
3.2.4 Connection of FXO Ports.....................................................................................14
3.2.5 Power Connection..............................................................................................14
3.2.6 Connection Diagram...........................................................................................14
4. NeoGate TA Series Basic Configurations ..................................................................................... 17
4.1 Getting an IP Address....................................................................... 17
4.2 Logging in the Web Configuration Panel.............................................. 18
4.3 Network Settings............................................................................. 19
4.4 Make and Receive Calls .................................................................... 19
4.5 Reset to Factory Defaults.................................................................. 20
5. Conclusion.................................................................................................................................. 20

NeoGate TA Series Installation Guide
3/20
About NeoGate TA Series Analog VoIP Gateway
NeoGate TA Analog VoIP Gateways are cutting-edge products that connect legacy telephones, fax
machines and PBX systems with IP telephony networks and IP-based PBX systems. Featuring rich
functionalities and easy configuration, NeoGate TA is ideal for small and medium enterprises that
wish to integrate a traditional phone system into IP-based system. NeoGate TA helps them to
preserve previous investment on legacy telephone system and reduce communication costs
significantly with the true benefits of VoIP.
This Guide explains how to install NeoGate TA Analog VoIP Gateway, how to log in web interface,
etc.
1. Preparation before Installation
Please make sure the following devices are available before
installation:
Contents of the box
Upon receiving NeoGate gift box, please open the package and check if all the items are supplied
as NeoGate TA400/410/800/810 Packing List (See Sheet 1) and NeoGate
TA1600/1610/2400/3200 Packing List (See Sheet 2). If there is any problem, please contact your
provider.
Item
Unit
QTY
Description
NeoGate
TA400/410/800/810
PC
1
NeoGate device unit
Power adaptor PC 1 Power Supply
Network cable
PC
1
Stand
PC
1
Warranty card
PC
1
With Serial Number printed for Repair &
Return
Quick installation guide
PC
1
Sheet 1 NeoGate TA400/410/800/810 Packing List
Item Unit QTY Description
NeoGate TA1600/2400/3200 PC 1 NeoGate device unit
Power cord
PC
1
For the input of power
Network cable
PC
1
Warranty card
PC
1
With Serial Number printed for Repair &
Return
Quick installation guide PC 1

NeoGate TA Series Installation Guide
4/20
Mounting ears PC 2
Screws PC 8 8 screws (φ3.0*6 mm) for mounting ears
Grounding stud and nut Pair 1
Rubber feet PC 4
Sheet 2 NeoGate TA1600/1610/2400/3200 Packing List

NeoGate TA Series Installation Guide
5/20
2. Hardware Specifications
2.1 Overview
Figure 2-1 NeoGate TA Series Analog VoIP Gateways
Models
Telephony Interfaces
RJ11 FXS Ports RJ11 FXO Ports RJ21 FXS Ports
NeoGate TA400 4 ––
NeoGate TA410 – 4 –
NeoGate TA800 8 ––
NeoGate TA810 – 8 –
NeoGate TA1600 16 –1
NeoGate TA1610 – 16 1
NeoGate TA2400 24 –1
NeoGate TA3200 32 –2

NeoGate TA Series Installation Guide
6/20
Figure 2-2 NeoGate TA Telephony Interfaces

NeoGate TA Series Installation Guide
7/20
2.2 LED Indicators and Ports
The LED indicators and ports of NeoGate TA400, TA410, TA800, and TA810 are similar; the
difference is the number for ports and the type of ports. Take the front panel and rear panel of
NeoGate TA800 and NeoGate TA3200 as examples.
Front Panels
Figure 2-3 NeoGate TA800 Front Panel
Figure 2-4 NeoGate TA3200 Front Panel
RJ11 FXS Ports
FXS Ports Status
POWER
RUN
LAN
WAN (Reserved)
FXS Ports Status
FXO Ports Status for TA410/810

NeoGate TA Series Installation Guide
8/20
Rear Panels
Figure 2-5 NeoGate TA800 Rear Panel
Protective Earth
RJ21 FXS Ports
RUN
CONSOLE
Power Switch
Power Inlet
RESET
POWER
LAN Port
Power Inlet
RESET
LAN Port
WAN Port (reserved)
FXS Ports
FXO Ports for TA410/810

NeoGate TA Series Installation Guide
9/20
Figure 2-6 NeoGate TA3200 Rear Panel

NeoGate TA Series Installation Guide
10/20
LED
Indication
Status
Description
POWER Power status
On
The power is switched on.
Off
The power is switched off.
RUN NeoGate status
Blinking
NeoGate is running properly.
Not Blinking/Off
NeoGate goes wrong.
1-32
FXS Ports
Status Green light
Solid green: the port is idle.
Green light blinking: there is an ongoing call on
the port.
1-8
FXO Ports
Status
Table 2-1 LED Indications
Ports Description
Ethernet Port NeoGate provides 1 10/100 adaptive RJ45 Ethernet ports, marked as LAN.
-LAN port: LAN port is for the connection to Local Area Network (LAN).
Reset Button
Press the reset button to restore the factory defaults.
Please make sure that you want to reset, because once reset the previous
configurations would be erased automatically.
Power Inlet For connection of power supply.
RJ11 FXS Ports For connection of analog phones/fax machines.
RJ11 FXO Ports
For connection of PSTN interfaces or PBX extension interfaces.
RJ21 FXS Ports
For connection of analog phones/fax machines with an RJ21 to RJ11 cable.
RS232 Console Port
(TA1600/1610/2400/3200) For debugging.
Table 2-2 Ports Descriptions
2.3 Specifications and Operating Environment
TA400/410/800/810
Description
Size (L×W×H)
200 mm × 137 mm × 25 mm
Power Supply
12V 1A
Operating Temperature 0 to 40°C, 32 to 104°F
Storage Temperature -20
to
65°C, 4
to
149°F
Humidity 10%~90% (Non-condensing)
Table 2-3 NeoGate TA400/410/800/810 Specifications and Operating Environment
TA1600/1610/2400/3200
Description
Size (L×W×H) 440 mm × 250 mm × 44 mm
Power Supply AC 100-240V 50/60Hz
Operating Temperature 0 to 40°C, 32 to 104°F
Storage Temperature
-20 to 65°C, 4 to 149°F
Humidity
10% to 90%
(
non-condensing)
Table 2-4 NeoGate TA1600/1610/2400/3200 Specifications and Operating Environment

NeoGate TA Series Installation Guide
11/20

NeoGate TA Series Installation Guide
12/20
3. NeoGate TA Series Installation
To avoid unexpected accident, personal injury or device damage, please read the following
instructions before installing the Gateway.
3.1 Placement Instructions
Ambient Temperature: to avoid overheating, please do not run NeoGate TA in the place
where the ambient temperature is above 104°F (40°C).
Ventilation: please make sure that the device has good ventilation around.
Anti-jamming: there may be some sources of interference that might affect the normal
running of the Gateway. It’s highly recommended that the device
Should be placed away from high-power radio, radar transmitters and high frequency,
and high-current devices.
Is using independent power junction box and effective anti-grid interference measures
have been taken.
Mechanical load: Please make sure that the device is placed steadily to avoid any accident
that might cause damage. If placed on the desktop, please ensure it is horizontally placed.
3.2 Installation Instructions
Place the Gateway in a suitable place, and then connect the power adapter and all other cables
to complete the installation.
3.2.1 Wall-mount Instruction
NeoGate TA 400/410/800/810, besides being a desktop device, is also wall-mountable. Mounting
the device on the wall could save some space if space is limited.
Remove the screws on the
stand. The screw the clump
weight to the stand again to the
stand as the picture shows.

NeoGate TA Series Installation Guide
13/20
Push the NeoGate device into
the stand.
Fix two screws on the wall and
then you could mount the
stand to the wall.
3.2.2 Connection of Ethernet Ports
NeoGate TA provides one 10/100M adaptive RJ45 Ethernet LAN port.
LAN Port Connection
Connect one end of a network cable to the LAN port of the Gateway, and the other end to any
port of company’s LAN switch/router.
If the LAN port is connected to PC directly (not via a switch), please use cross-over cable.

NeoGate TA Series Installation Guide
14/20
3.2.3 Connection of FXS Ports
NeoGate TA FXS Gateways are available with 5 models, supporting up to 32 FXS ports.
RJ11 Phone Port
Connect one end of a RJ11 phone cable to the port. Connect the other end to your analog
telephone.
RJ21 Connection: applicable to NeoGate TA1600/2400/3200.
Connect one end of a RJ21 cable to the connector. Connect the other ends to your analog
telephones.
3.2.4 Connection of FXO Ports
NeoGate TA FXO Gateways include TA410, TA810, and TA1610, supporting 4, 8, and 16 FXO ports
respectively.
Connect the FXO interfaces to the Public Telephone Network (PSTN) or a PBX extension
interface.
3.2.5 Power Connection
Connect the power adapter to the Gateway’s power port, and then plug the power adapter into
an electrical outlet. Press the On switch to power on the Gateway. The gateway will start booting.
In the meantime, users would see that the “POWER” and “RUN” indicator lights turn on.
Please switch off the power before plugging or unplugging the cables.
3.2.6 Connection Diagram
Figure 3-1 NeoGate TA800 Connection Diagram

NeoGate TA Series Installation Guide
15/20
Figure 3-2 NeoGate TA810 Connection Diagram

NeoGate TA Series Installation Guide
16/20
Figure 3-3 NeoGate TA3200 Connection Diagram

NeoGate TA Series Installation Guide
17/20
4. NeoGate TA Series Basic Configurations
4.1 Getting an IP Address
NeoGate provides web-based configuration interface for administrator and account user. The
user can manage the device by logging in the Web interface.
Access path: http://[IP address]
User Name: admin;
Password: password
Default SIP UDP port: 5060
The NeoGate TA attempts to contact a DHCP server in your network to obtain valid network
settings (e.g., the IP address, subnet mask, default gateway address and DNS address) by default.
Please enable DHCP Server in your network to obtain the IP address.
Due to the difference of telephony interface, NeoGate TA FXS Gateway and FXO Gateway will use
different methods to check the IP address.
NeoGate TA FXS Gateway
1. Use an analog phone connected to the FXS port of the Gateway, press *** to get into the IVR
menu. Enter 1 to obtain the Gateway’s IP address.
2. If there is no DHCP server in the network, press 3 for advanced setting, and press 2 to assign
a static IP address to the device.
NeoGate TA FXO Gateway
1. Download a DeviceFound tool from Yeastar website: FindTA.rar
2. Run the DeviceFound.exe software.
3. Find the IP address by the device’s MAC address or the SN.

NeoGate TA Series Installation Guide
18/20
Figure 4-1 Find the IP address of NeoGate TA with DeviceFound.exe
4.2 Logging in the Web Configuration Panel
Start the browser on PC. In the address bar, enter the IP address, click “Enter” button and then
you can see NeoGate Web Configuration Panel login page.
Figure 4-2 NeoGate TA Web Configuration Panel Login Page
Enter the Admin User Name and Password to log in.
Figure 4-3 NeoGate Admin Configuration Interface

NeoGate TA Series Installation Guide
19/20
Via the configuration interface, the admin can make all the system configurations, including
network settings (LAN, WAN, Firewall, VPN, DDNS, VLAN, etc.); system parameters configuration
(time zone, password, etc.); internal settings (Web access port, etc.); FXS ports list; FXO ports list;
Hunting Groups; Hotline; call logs (search, download); firmware update and reset, etc.
After saving the changes, remember to click the “Apply changes” button to make the
changes take effect.
4.3 Network Settings
After logging in the admin configuration interface, generally the first step is to configure the IP
address. If the LAN ports are connected to the network, their IP addresses need to be configured.
If not, just configuring the IP address of the LAN port which is connected to the local area
network of the company is OK.
LAN Settings
Click “Network Preferences”-> “LAN Settings” on the left menu bar of the web configuration
interface. LAN port is used for the interoperability of IP terminals and NeoGate. If the LAN
port is connected to the company’s LAN, please configure the correct IP address and
corresponding subnet mask.
Please note that after changing the IP address of LAN port, NeoGate should be rebooted to
make the new changes to take effect.
4.4 Make and Receive Calls
NeoGate TA FXS Gateway
1. Internal calls between FXS ports
Two analog phones connected to NeoGate TA could make calls between them by dialing *99+FXS
port number.
2. Outbound and inbound calls
Users should be able to make and receive external calls after configuring FXS Ports, VoIP Server,
and Dial Pattern. Please refer to NeoGate TA FXS Gateway User Manual for details.
NeoGate TA FXO Gateway
1. Route calls from a PSTN number to IP-PBX
Users should be able to receive PSTN-to-VoIP call after configuring FXO Ports, VoIP Server, Dial
Pattern and Port -> IP. Please refer to User Manual for details.
2. Route calls from VoIP trunk to a PSTN number
Users should be able to make VoIP-to-PSTN call after configuring FXO Ports, VoIP Server, Dial
Pattern and IP -> Port. Please refer to NeoGate TA FXO Gateway User Manual for details.

NeoGate TA Series Installation Guide
20/20
4.5 Reset to Factory Defaults
To reset to factory defaults, you could follow the below instruction:
Press the “RESET” button located in the back panel with a paper clip or a pencil tip. You can see
the RUN indicator stops flicker and turns solid. When the RUN indicator turns off, the button
could be released and system begins to reset. During the process, please do not power off until
the RUN indicator become normal which means the reset process is completed.
Note: After resetting, all the configurations made by the admin would be erased.
5. Conclusion
This Installation Guide only explains the installation and basic settings of NeoGate TA Series
Analog VoIP Gateways. For more functionality and advanced settings, please refer to the relative
documents as below:
“NeoGate TA Series Analog VoIP Gateways Datasheet”
“NeoGate TA FXS Gateway User Manual”
“NeoGate TA FXO Gateway User Manual”
[The End]