ZKTeco ProMA Series User manual

Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between the
actual product and the written information in this manual.
Quick Start Guide
ProMA Series
Version: 2.0

1
1 Product Overview
Note: ProMA-QR has an additional QR code recognition function than ProMA-RF, ProMA has an
additional fingerprint recognition function than ProMA -RF, and the rest are the same.
ProMA
Camera & Palm
2" Display Screen
Microphone
Fingerprint Sensor
Flash
Doorbell Button
Card Reading Area
ProMA-QR
Camera & Palm
2" Display Screen
Microphone
QR Code Scanner
Flash
Doorbell Button
Card Reading Area
ProMA-RF
Camera & Palm
2" Display Screen
Microphone
Flash
Doorbell Button
Card Reading Area
Reset
Speaker

2
Please refer to the following recommendations for installation.
INSTALL INDOORS
ONLY
AVOID INSTALLATION
NEAR
GLASS WINDOWS
AVOID DIRECT
SUNLIGHT
AND EXPOSURE
AVOID USE OF ANY
HEAT SOURCE
NEAR THE DEVICE
3 Installation Environment
2 Terminal Block
Terminal Block
GND
IWD01
IWD0
485A
485B
WD0-OUT
WD1-OUT
GND
12V-OUT
BELL+
AL+
BELL-
AL-
BUT1
SEN1
AUX1
NC1
COM1
NO1
GND
12VIN
PGND
TX+
RX+
TX-
RX-

3
4 Device Installation
① Attach the mounting template sticker to the wall, and drill holes according to the mounting paper.
② Fix the backplate on the wall using wall mounting screws.
③ Attach the device to the backplate.
④ Fasten the device to the backplate with a security screw.
1 2
43
1.38m
②
①
ProMA series installation are the same, the following is an example of ProMA.

4
5 Standalone Installation
Alarm Smoke
Detector
Lock TCP/IP
Exit Button
Door Sensor
Reader
PC
6 Power Connection
Recommended power supply
Rating of 12V and 3A
To share the device’s power supply with other devices, use a power supply with higher current ratings.
12V

5
7 Door Sensor, Exit Button, Alarm and Auxiliary Connection
NO
COM
Smoke Detector
-
Detector
Power
Door
Sensor
ExitButton
Alarm
Alarm Power
8 Lock Relay Connection
1) Device not sharing power with the lock 
NC Lock
2) Device sharing power with the lock
+12V
GND
DC12V
FR107
NC Lock
DC12V
+12V
GND
Lock Power
The system supports both Normally Opened Lock and Normally Closed Lock. The NO Lock
(normally opened when powered) is connected with ‘NO’ and ‘COM’ terminals, and the NC Lock
(normally closed when powered) is connected with ‘NC’ and ‘COM’ terminals. The power can be
shared with the lock or can be used separately for the lock, as shown in the example with NC Lock
below:
GND
NO1
COM1
NC1
AUX1
SEN1
BUT1
AL-
AL+
BELL-
BELL+
-
-
-
-
-
-
-
-
GND
NO1
COM1
NC1
AUX1
SEN1
BUT1
AL-
AL+
GND
NO1
COM1
NC1
AUX1
SEN1
BUT1
AL-
AL+
DC12V
FR107

6
9 Wiegand Connection
10 RS485 Connection
Wiegand card reader connects to the top 4 pins of the wiegand terminal and the last two pins are
used by the Access Controller, as shown in the following figure. It sends the credentials to the
device via wiegand communication.
The RS485 lets user connect to multiple readers to the device. RS485 can be connected to the
terminal, as shown in the figure below.
Wiegand Reader
GND
+12V
WD1
WD0
Access
Controller
WD1
WD0
GND
IWD0
IWD1
485A
485B
12V-OUT
GND
WD0-OUT
WD1-OUT
485+
485-
485 Reader
Access
Controller
WD1
WD0
GND
IWD0
IWD1
485A
485B
12V-OUT
GND
WD0-OUT
WD1-OUT
GND
+12V
QR600
Note: The QR600 reader is a feature unique to ProMA-QR. For details, please refer to QR600 Code Reader
Quick Start Guide.
QR600

11 Ethernet Connection
7
Connect the device and computer software over an Ethernet cable. An example is shown below:
: 192.168.1.201Default IP address
: 255.255.255.0 Subnet mask
: 192.168.1.130IP address
: 255.255.255.0 Subnet mask
ZKBio CVSecurity
12 Login WebServer
All operations such as device information, communication settings, user management and system
settings are operated and set up on WebServer.
Note: In LAN, IP addresses of the server (PC) and the device must be in the same network segment
when connecting to ZKBio CVSecurity software.
Press and hold the Doorbell button of the device until the IP pops up.
1.
Ser ial IP Ad dress
192.168.1.201
OK
Serial IP Address
192.168.1.201
OK

Enter the account ID and password, the default account ID is: admin, password: admin@123.
3.
https：//192.168.1.201:1443/lo
https：//192.168.1.201:1443/login.html
User Name
Password
Login
https：//192.168.1.201:1443/lo
https：//192.168.1.201:1443
https：//192.168.1.201:1443
https：//192.168.1.201:1443 - Goolge - Search
https：//192.168.1.201:1443/login.html - https：//192.168.1.201:1443/start.html
https：//192.168.1.201:1443/login.html - https：//192.168.1.201:1443/login.html
After logging in for the first time, users need to reset their original password and log in again before
they can use it.
8
Open a browser to enter the address to log in the WebServer, the address is the https:// Serial IP
Address:1443, for example: https://192.168.1.201:1443.
2.
admin
Login
...............
Note:
1.
In order to retrieve the password easily, please register a super admin first.
2.

13 Forgot Password
9
Forgot Password
Method 1 (When there is a super admin):
If you forgot the password of WebServer, the registered super admin can reset it for you.
Click the icon on the login interface.
1.
Login
On the pop-up page, enter the relevant information of the super admin user as prompted.
2.
After a successful reset, enter the default account and password (account: admin, password:
admin@123) on the login interface to log in.
3.
https：//192.168.1.201:1443/lo
https：//192.168.1.201:1443/login.html
admin
admin@123
Login

10
Method 2 (When there is no super admin):
If the network of the device is normal and ZKBio CVSecurity has been connected, you can reset the
password by sending the super admin account and password from the server.
Click [Personnel] > [Person] > [New] on the ZKBio CVSecurity. After registering the information
of the super admin, click Save and New.
1.
Click [Access] > [Device] > [Control] > [Synchronize All Data to Devices] to synchronize all
the data to the device including the new users. After the data synchronization is successful, you
can reset the password with the newly registered super admin. The operation steps are the same
as method 1.
2.
Method 3
Please contact our after-sales technicians for help in recovering the password, If the device has not
registered a super admin and cannot connect to the server.

14 User Registration
11
Click on [All Users] on the WebServer to register a new user. Settings include entering user ID, name,
password, card number, face, palm, fingerprint, setting user role and access control role.
Click [Register] to complete the registration of face, palm and fingerprint.
Step 1
Step 2
Enter the
User Info.
Step 3
Step 4
Enroll Face, Palm
and Fingerprint.

12
15 to ZKBio CVSecurity Software Connection
Set the IP address and cloud service server address in the [Advanced Settings] option on the
WebServer.
1.
Step 1
Step 2
Enter the
IP Info.
Step 3
Step 4
Enter the
Server Info.
Step 5
Step 6

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For more details, please refer to the ZKBio CVSecurity V6600 User Manual.
Click [Access] > [Access Device] > [Device] > [Search Device] to search the device on the software.
When an appropriate server address and port is set on the device, the searched devices are displayed
automatically.
2.
Step 1
Step 2
Step 3
Step 4
Step 5

16 System Settings
Step 1Step 3
Step 2
Note: Device type to set the device as an access control terminal or attendance terminal. After
changing the device type, the device will delete all the data and restart, and some functions will be
adjusted accordingly.
17 Card Management
14

In [System] > [Basic Management] > [Parameters] of ZKBio CVSecurity software, set Enable QR
Code to ‘’Yes’’, and select the QR code status according to the actual situation.
1.
On the Server, choose [System] > [Authority Management] > [Client Register] to add a
registered App client.
2.
Open the APP, enter the IP address or domain name of the server, and its port number, scan the
QR Code of the new APP client. After the connection is successful, tap on Employee to switch to
Employee Login screen. Enter the Employee ID and Password (Default: 123456) to login.
3.
Tap [Mobile Credential] on the APP, and a QR code will appear, parallel the phone screen to the
device QR code scanner. For details, please refer to ProMA Series User Manual.
4.
18 QR Verification
Place your phone within the range of 15 to 50 (cm) from the device (distance depends on the
size of the phone screen), and do not block the device QR code scanner and QR code in the
phone screen.
1.
This feature is only available for ProMA-QR.
2.
Note:
The ProMA-QR supports Chilean and Argentinean ID PDF417 codes.
3.
15

19 Connecting to Video Intercom
After setting the LAN function parameters, download and install the ZKBio Talk software on the PC.
1.
Set the server address and server port in the [Video Intercom] option on the WebServer.
2.
When the device-side video intercom parameters are set correctly, the device automatically pushes
the device list on the left, as shown in following figure.
ZKBio Talk
1
ZKBio Talk
WebServer
VideoIntercom LAN
Server Address: 192.168.163.199
Server Port: 25550
2
For details, please refer to ProMA Series User Manual.
16

Download and install the ZSmart APP on the phone.
1.
Use the ZSmart to scan the QR code in the [Video Intercom] on the WebServer.
2.
ZSmart
1
ZSmart
2
WebServer
VideoIntercom TUYA
17

Local Area Network Use
Configure SIP parameters for ProMA on the Webserver.
2.
1
WebServer
SIP Settings Download Configuration
2
Excel
Dialing Number
IP Address
192.168.163.199
Subnet Mask
255.255.255.0
Gateway
192.168.163.1101
192.168.163.102 255.255.255.0 192.168.163.1102
192.168.163.103 255.255.255.0 192.168.163.1103
192.168.163.104 255.255.255.0 192.168.163.1104
WebServer
SIP Settings Upload Configuration Data
3 4
192.168.163.199
192.168.163.102
192.168.163.103
WebServer
SIP Settings Calling Shortcut Settings
20 SIP Settings
This function needs to be used with the indoor station Vpad A2.
Accounts
Network
Security
Maintenance
Device
1. Connection Mode
2. IP Address
3. Mask
4. Gateway
5. Primary DNS
6. Secondary DNS
Static IP
192.168.163.199
255.255.255.0
192.168.163.1
114.114.114.114
8.8.8.8
Network
Set the IP address on the indoor station.
1.
18

SIP Server
On WebServer, enable SIP Server, and enter the server parameters for the indoor station Vpad A2.
Note: In LAN, the IP addresses of the indoor station and the ProMA must be in the same network
segment.
109
WebServer
SIP Settings SIP Server
Server Address: 20.205.119.174
User Name: 109
Password: **********
Realm: 3CXPhoneSystem
Server Port: 5060
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