ZKTeco Green Label ProFace X User manual

ProFace X [TD] User Manual
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User Manual
ProFace X [TD]
Version: 1.0
Date: April 2020
www.rassecurity.com
www.ais-security.be
[email protected]
[email protected]

ProFace X [TD] User Manual
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Copyright © 2020 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel has read, understood and followed the
safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or

ProFace X [TD] User Manual
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relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 26, 188 Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: [e-mail].
To know more about our global branches, visit www.zkteco.com.

ProFace X [TD] User Manual
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About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of ProFace X [TD] Product.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.

ProFace X [TD] User Manual
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Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g. OK, Confirm, Cancel
>
Multi-level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< > Button or key names for devices. For example, press <OK>
[ ]
Window names, menu items, data table, and field names are inside square brackets.
For example, pop up the [New User] window
/
Multi-level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This implies about the notice or pays attention to, in the manual
The general information which helps in performing the operations faster
The information which is significant
Care taken to avoid danger or mistakes
The statement or event that warns of something or that serves as a
cautionary example.

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Table of Contents
1NOTICE FOR USE .................................................................................................................................. 7
STANDING POSITION,FACIAL EXPRESSION AND STANDING POSTURE.......................................................................................................71.1
PALM REGISTRATION ......................................................................................................................................................................................81.2
FACE REGISTRATION .......................................................................................................................................................................................91.3
STANDBY INTERFACE ....................................................................................................................................................................................101.4
VIRTUAL KEYBOARD......................................................................................................................................................................................111.5
VERIFICATION MODE ....................................................................................................................................................................................121.6
1.6.1 PALM VERIFICATION ................................................................................................................................................................................... 12
1.6.2 PASSWORD VERIFICATION........................................................................................................................................................................ 14
1.6.3 FACIAL VERIFICATION ................................................................................................................................................................................ 17
1.6.4 COMBINED VERIFICATION......................................................................................................................................................................... 22
2MAIN MENU ....................................................................................................................................... 23
3USER MANAGEMENT......................................................................................................................... 25
ADDING USERS..............................................................................................................................................................................................253.1
SEARCH FOR USERS.......................................................................................................................................................................................293.2
EDIT USERS....................................................................................................................................................................................................303.3
DELETING USERS...........................................................................................................................................................................................303.4
4USER ROLE ......................................................................................................................................... 31
5COMMUNICATION SETTINGS............................................................................................................ 34
NETWORK SETTINGS .....................................................................................................................................................................................345.1
PC CONNECTION ..........................................................................................................................................................................................365.2
CLOUD SERVER SETTING...............................................................................................................................................................................365.3
WIEGAND SETUP...........................................................................................................................................................................................375.4
6SYSTEM SETTINGS............................................................................................................................. 41
DATE AND TIME ............................................................................................................................................................................................416.1
ACCESS LOGS SETTING.................................................................................................................................................................................426.2
FACE PARAMETERS .......................................................................................................................................................................................436.3
PALM PARAMETERS ......................................................................................................................................................................................456.4
FACTORY RESET.............................................................................................................................................................................................466.5
TEMPERATURE MANAGEMENT.....................................................................................................................................................................476.6
DETECTION MANAGEMENT..........................................................................................................................................................................486.7
7PERSONALIZE SETTINGS................................................................................................................... 50
INTERFACE SETTINGS ....................................................................................................................................................................................507.1
VOICE SETTINGS ............................................................................................................................................................................................527.2
BELL SCHEDULES...........................................................................................................................................................................................527.3
PUNCH STATES OPTIONS .............................................................................................................................................................................547.4
SHORTCUT KEYS MAPPINGS ........................................................................................................................................................................557.5

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8DATA MANAGEMENT ........................................................................................................................ 56
DELETE DATA................................................................................................................................................................................................568.1
9ACCESS CONTROL ............................................................................................................................. 58
ACCESS CONTROL OPTIONS ........................................................................................................................................................................599.1
TIME SCHEDULE ............................................................................................................................................................................................609.2
HOLIDAY SETTINGS.......................................................................................................................................................................................629.3
COMBINED VERIFICATION SETTINGS............................................................................................................................................................639.4
ANTI-PASSBACK SETUP.................................................................................................................................................................................659.5
DURESS OPTIONS SETTINGS.........................................................................................................................................................................669.6
10 ATTENDANCE SEARCH .................................................................................................................. 67
11 AUTOTEST ...................................................................................................................................... 70
12 SYSTEM INFORMATION................................................................................................................. 71
13 CONNECT TO ZKBIOACCESS EP SOFTWARE ................................................................................ 72
SET THE COMMUNICATION ADDRESS..........................................................................................................................................................7213.1
ADD DEVICE ON THE SOFTWARE .................................................................................................................................................................7313.2
ADD PERSONNEL ON THE SOFTWARE .........................................................................................................................................................7413.3
REAL-TIME MONITORING ON THE SOFTWARE .............................................................................................................................................7413.4
APPENDIX 1 ............................................................................................................................................... 76
REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES..............................................................................76
REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA ..........................................................................................................................77
APPENDIX 2 ............................................................................................................................................... 79
STATEMENT ON THE RIGHT TO PRIVACY..................................................................................................................................................................79
ECO-FRIENDLY OPERATION......................................................................................................................................................................................80

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1Notice for Use
Standing Position, Facial Expression and Standing1.1
Posture
 The recommended distance
 Facial expression and standing posture
The distance between the device and a user whose height is
within 1.55m-1.85m is recommended to be 0.3-2.5m. Users
may slightly move forwards and backwards to improve the
quality of facial images captured.

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Note: During enrolment and verification, please remain natural facial expression and standing posture.
Palm Registration1.2
Place your palm in the palm multi-mode collection area, such that the palm is placed parallel to the device.
Make sure to keep space between your fingers.

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Face Registration1.3
Try to keep the face in the center of the screen during registration. Please face the camera and stay still
during face registration. The page looks like this:
Correct face registration and authentication method
 Cautions for registering a face
 When registering a face, maintain a distance of 40cm to 80cm between the device and the
face.
 Be careful not to change the facial expression. (smiling face, drawn face, wink, etc.)
 If you do not follow the instructions on the screen, the face registration may take longer or
may fail.
 Be careful not to cover the eyes or eyebrows.
 Do not wear hats, masks, sunglasses or eyeglasses.
 Be careful not to display two faces on the screen. Register one person at a time.
 It is recommended for a user wearing glasses to register both faces with and without glasses.
 Cautions for authenticating a face
 Ensure that the face appears inside the guideline displayed on the screen of the device.
 If glasses have been changed, authentication may fail. If the face without glasses has been
registered, authenticate the face without glasses. If only the face with glasses has been
registered, authenticate the face with the previously worn glasses again.

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 If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses authentication
may fail. Do not cover the face, allow the device to recognize both the eyebrows and the
face.
Standby Interface1.4
After connecting the power supply, enter the following standby interface:
Notes:
1） Click to enter the User ID input interface.
2） When there is no super administrator set in the device, click to enter the menu. After setting
the super administrator, it requires the super administrator’s verification before entering the menu
operation. For the security of the device, it is recommended to register super administrator the
first time you use the device.

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Virtual Keyboard1.5
Note: The device supports the input of Chinese, English, numbers and symbols. Click [En] to switch to
English keyboard. Press [123] to switch to the numeric and symbolic keyboard, and click [ABC] to return to
the alphabetic keyboard. Click the input box, virtual keyboard appears. Click [ESC] to exit the input.

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Verification Mode1.6
1.6.1 Palm Verification
1: N Palm Verification mode
Compare the palm image collected by the palm collector with all the palm data in the device.
The device will automatically distinguish between the palm and the face verification mode, and place the
palm in the area that can be collected by the palm collector, and the device will automatically detect the
palm verification mode.
1: 1 Palm Verification mode
Click the button on the main screen to enter 1:1 palm verification mode.
1. Input the user ID and press [OK].

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If the user has registered the face and password in addition to his/her palm, and the verification method is
set to palm/ face/ password verification, the following screen will appear. Select the palm icon to
enter palm verification mode.

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1.6.2 Password Verification
Compare the entered password with the registered User ID and password.
Click the button on the main screen to enter the 1:1 password verification mode.
1. Input the user ID and press [OK].
If an employee registers palm and face in addition to password, the following screen will appear. Select the
icon to enter password verification mode.

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2. Input the password and press [OK].

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Verification is successful:
Verification is failed:

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1.6.3 Facial Verification
1:N Facial Verification
1. Conventional verification
Compare the acquired facial images with all face data registered in the device. The following is the pop-up
prompt box of comparison result.

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2. Enable temperature screening with infrared
When the user enabled the Enable temperature screening with infrared function, during user
verification, in addition to the conventional verification method, the user's face must be aligned with the
temperature measurement area to measure the body temperature before the verification can be
conducted.The following is a popup of the comparison result prompt interface.
3. Enable mask detection
When the user enabled the Enable mask detection function, the device will identify whether the user is
wearing a mask or not.The following is a popup of the comparison result prompt interface.

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 1:1 Facial Verification
Compare the face captured by the camera with the facial template related to the entered user ID.
Press on the main interface and enter the 1:1 facial verification mode.
Enter the user ID and click [OK].