ZKTeco TS1000 Pro Series User manual

Installation Guide
Applicable Models: TS 1000/2000 Pro series
Tripod Turnstile
Version: 1.1
Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between the
actual product and the written information in this manual.

1
1 Installation
1.1 Installation Conditions
When installing the tripod turnstile against the wall, please reserve at least 100 mm space for
opening the cover. As shown in Figure 1-1.
Figure 1-1
1.2 Cabling
1.3 Drilling Holes
Drill holes based on the locations of the screw holes.
Fix the device on the ground by 4 expansion screws.
1.4 Fix the Device
Power supply and communication wire suggested to deployed underground then into the cabinet of
device.
Note: The tripod turnstile must be connected to the Ground (earth), there is wiring interface near
the power switch.

2
2 Installation Notes
In order to keep the arm won't be damaged during the transportation. The arm wasn't install on
device.
1. Put arm kit into the hole of cabinet, make sure the screw holes match with mechanism core,
then tighten 3 hex screws, as shown in Figure 2-1.
Figure 2-1
2. Please make sure that the power requirements are strictly met to avoid permanent damage to
the unit. Input voltage: AC 100~120V/200~240V.
Power on and wait 30s for the tripod turnstile to finish the self-check program.
3.
Lift the arm manually, as shown in Figure 2-2.
4.
Push arm Lift upwards
Figure 2-2
Note: If the arm can not be lift, please push the arm to close to cabinet direction first, then lift the
arm manually.

3
3 Control Board Introduction
If you are using standard device that without RFID or Fingerprint reader, you need to connect access
control system to the main board, please check the content in this chapter carefully.
3.1 Function Description of the Turnstile Control Board
Turnstile control board's diagram as shown in Figure3-1.
①
②
③
④
⑤
⑥
⑦
⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭
① Counter ② Counter ③ Left direction indicator
④ Right direction indicator ⑤ Passing indicator ⑥ Opening signal input
⑦ External alarm & drop arm ⑧ RS485 port ⑨ 12V DC output
⑩ Proximity sensor signal input ⑪ 24V DC input ⑫ Right solenoid
⑬ Left solenoid ⑭ Drop arm solenoid

4
Figure3-1
Note: The third party access control system lock relay trigger time should be 1 second or less than 1
second.
3.2 Connection Diagram of the Access Controller
Note: The lock relay duration of access controller device needs to be set to 1s. Forbidden using
electrically charged objects to connect to the port of Opening Signal Input, otherwise will damage
the control board.

5
4 Maintenance
The tripod turnstile needs to be maintained regularly and repaired once it is damaged. It is
recommended that warning signs being placed at conspicuous positions for prompting passers-by
to pass in a proper way and in good order. Reasonable maintenance consciousness helps to
guarantee long-term usage of the tripod turnstile.
Forming maintenance consciousness
Regular maintenance
Cleaning and protection liquid dedicated for stainless steel are recommended to wipe the outer
shell of the equipment regularly. The tripod turnstile used outdoors or in an environment with lots of
dust must be maintained once a year at least, for example, clean up the dust and add appropriate
lubricating oil to Disk Wheel. Note regular maintenance should be performed after power off the
equipment, as shown in Figure4-1.
Turnstile-opening Solenoid Disk Wheel Position Sensor Lock Rod
Drop-arm Solenoid
Figure4-1

5 Troubleshooting
Symptom Troubleshooting
The indicator is not lighted when the
equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable
between are damaged, or the wiring is loose.
The arms of the tripod turnstile
cannot be lifted manually after the
equipment is powered on.
It may be caused by the problem of relative components
or drop-arm solenoid.
Check whether the drop-arm solenoid is operating, and
check the work status of the solenoid, as shown in Figure
4-1.
The tripod turnstile does not open
after authentication.
It may be caused by lack of permission or a circuit problem.
Check whether the user has the permission to open the
turnstile.
Use a multimeter to check whether the NO and COM
ports of the access control system has a relay signal
output.
Short-circuit the ports "K1, GND" and "K2, GND", if the
turnstile is successfully opened, it would be the
problem of controller.
1.
2.
3.
The turnstile allows people continue
passing one-way side during the
use.
Check the Turnstile-opening Solenoid.
Check the access controller 'Lock driving duration',
whether set to 1s.
Check whether the Turnstile-opening solenoid is
operating and check whether the Turnstile-opening
solenoid is stuck, as shown in Figure 4-1.
1.
2.
3.
6

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Tangxia Town, Dongguan, China.
Phone : +86 769 - 82109991
Fax : +86 755 - 89602394
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