ZKTeco TS3000 Series User manual

TS3000 Series Tripod Turnstile User Manual
Version: 2.4
Date: Jan, 2018

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TS3000: Tripod Turnstile
TS3011: Tripod Turnstile with Controller and RFID Reader
TS3022: Tripod Turnstile with Controller and Fingerprint Reader with RFID function.
Please read this document carefully before installation and using the device.
1. Technical Specifications
Input Voltage
AC 100V ~ 120V / 200
~240V,
50Hz/60Hz
Max. Tolerance of
Arms
Center: 80 kg
End: 40 kg
Operating
Environment
Indoor and Outdoor
(shelter) Arm Length (mm) 520
Operating
Temperature -28ºC ~ 60ºC Net Weight 38kg
Operating Humidity 5% ~ 85% Gross Weight 43kg
Flow Rate 20 ~ 30 passages / minute Dimension(mm)
Figure 1 L = 940, W = 260, H = 980
Input Control Signal Dry contact Package Size (mm) L = 1000, W = 340, H =
1050
Figure 1-1
2. Arm Installation and Equipment Testing
2.1 Arm installation method
Installation procedure
1. Using the glue and applying in the hole of the arms as
well as the one screw, as shown in Figure 2-1. (This is to
prevent screws from getting loose due to vibration after
being used for a long time.)
Figure 2-1
This hole shall be
applied with glue
evenly.

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2. Rotating the arms to the connection points until it was
fastening, and then use the Hex key to fasten the one
screw on each arm, as shown in Figure 2-2.
Figure 2-2
2.2 Power-on test before the installation of device
1. Please make sure that the power requirements are strictly met to avoid permanent damage to the unit. Input voltage: AC
100~120V/200 ~ 240V.
Note: The tripod turnstile must be connected to the ground (earth).
2. Power on and wait 30s for the tripod turnstile to finish the self-check program.
3. Lift the arms manually, as shown in Figure 2-3.
4. Check whether the tripod turnstile and the LED indicators work properly.
(If there is any problem, please contact the supplier).
Figure 2-3
3. Equipment Installation
3.1 Installation conditions
The equipment must be installed on concrete ground, ensuring that expansion bolts can be secured firmly.
You are suggested to install an assistant framework or fence to form a passageway, as shown in Figure 3-1.
Figure 3-1
Lift upwards
Tighten the one screw on each
arm in clockwise direction.

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Notes:
1. When installing the tripod turnstile against the wall, please reserve at least 100 mm space in order to open the cover
for adjustment and maintenance.
2. The space at the end of the arm shall not be greater than 80 mm (see Figure 3-1).
3. Setting a warning line for card swiping (see Figure 3-2). A warning line is suggested to prompt users to swipe cards in a
distance, which would greatly reduce the probability of equipment failure caused by improper operations.
Figure 3-2
3.2 Cabling
As shown in Figure 3-3, the unit is millimeter. Power supply and communication wire should be deployed underground
then into the cabinet of device. Cable protection covers are suggested to use if it is surface mounted.
Warning: The tripod turnstile must be connected to the ground (earth), there is wiring interface near the power switch.
Figure 3-3
3.3 Installation
1. Drilling holes.
Drill holes based on the locations of the holes shown in Figure 3-3.
2. Fix the mounting plate to its original position.
Placing two mounting plates properly and apply screw securing glue on the surface and the threads of the expansion
bolts, install four expansion bolts to secure two mounting plates and use a horizontal ruler to make two mounting
plates on the same horizontal plane. If the mounting plate is not level, adjust it by the gaskets provided. Note that all the
four expansion bolts must be installed properly, and two expansion bolts on each mounting plate.
3. Put the turnstile on two mounting plates and tighten the screws on the bottom of column, as shown in Figure 3-4.
Adjust the direction of the turnstile, as shown in Figure 3-5.
Figure 3-4 Figure 3-5
Installation levelness
Installation levelness

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4. Cable Diagram
4.1 Function description of the turnstile control board
If you are using TS3011 or TS3022, all the connections between access control and turnstile control boards are done in
factory. Just plug in communication cable to access controller and do the setting.
If you are using TS3000, you need to connect access control system to the main board, please check the content in this
chapter carefully.
Warning: The third party access control system lock relay trigger time should be 1 second or less than 1 second.
Figure 4-1
Descriptions:
J2 Counter: To connect a LED screen and display the number of people passed that is generated by the push of tripod arms,
each completed push means pass one time.
J5 (Left) & J4 (Right) Indicator: To connect a LED screen and indicate whether this passage is allowed to pass.
J3 Passing Indicator (top): To connect a LED screen and indicate if user verification is successful and whether it is able to
pass.
J-NC2 Disabled Turnstile: Short circuit NC1 and GND, the turnstile is disabled, that is to say, the turnstile is locked by force.
J7 Opening Signal Input: To receive relay signal and open the turnstile. Short circuit K1 and GND, left passing is allowed;
short circuit K2 and GND, right passing is allowed.
J6 External Alarm:Short circuit ALARM1 and GND, and the turnstile is disabled (locked) and the alarm is ringing in case
there are emergencies.

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J6 Drop Arm: Short circuit DOW and GND, the arm is dropped down by force in case there are fires or other emergencies.
J8 Proximity Switch Signal Input: Input position signal of the arm.
J9 12V Power Supply for Access control: control board directly provide Access Control with 12V power. (Maximum
support 3A)
V1L Left Solenoid, V2R Right Solenoid & UP D50 Solenoid: Control the passage and arm dropping.
4.2 Connection diagram of the access controller devices
Figure 4-2
Warning: Forbidden using an electrically charged objects to connect to any one port of Opening Signal Input,
otherwise will damage the control board.
4.3 DIP K1 switch configuration
Figure 4-3
Pin 1 2 3 4 5 6 7 8
Function
Setting
Opening
Duration
Direction
Indicator
Continue Passing
Function
Alar
m
Default 1 1 1 0 1 0 0 0
4.3.1 Setting the turnstile opening duration
Opening duration refers to the period of time from opening to closing once the turnstile receives an open signal. In the DIP
switch, number 1, 2, and 3 are used for duration setting. It can be set to different values from 5s to 60s according to the
following chart.
Bit Setting Duration Bit Setting Duration
111 5s 011 30s
110 10s 010 40s
101 15s 001 50s
100 20s 000 60s
Note: The turnstile opening duration is set to 5s by default.
Note: The lock relay duration of access
controller device needs to be set to 1s.

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4.3.2 Direction indicator
It is to indicate whether the user is allowed to pass. The green arrow means passing is allowed while the red "X" means
passing is prohibited. The indicator status can be set through number 4 and 5 in the DIP switch. The description of the bit
settings are as follows:
11 = One-way traffic, left passing is allowed.
10 = One-way traffic, right passing is allowed.
01 = Passing is allowed in both directions.
4.3.3 Continue passing function
With the Continue Passing function, the turnstile could remember at most 20 swipes of one card at one time and allows up
to 20 people to pass so they don’t have to swipe card each time, this function can be enabled or disabled through number
6 in the DIP switch. The description of the bit settings are as follows:
In the DIP switch, number 6 is used to enable or disable the Continue Passing Function, number 7 is used to set the initial
value of Continue Passing Function.
number 6 number
7 Function Opening Duration
0 disable Disable Continue Passing
Function Please consult 4.3.1 Setting the Turnstile Opening Duration
1
1 Enable Continue Passing
Function
The initial value is 16s, and the Opening Duration = 16 +
(N -1) * 6
0
The initial value is 8s, and the Opening Duration = 8+ (N
-1) * 6
4.3.4 Alarm function (optional)
In the DIP K1 switch, number 8 is used to enable or disable the Alarm Function.
1 = enable
0 = disable
Note: Please set to 0 when working normally, that is to say that Alarm Function is disabled.

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5. Equipment Precautions and Maintenance
5.1 Precaution
1. It is recommended to purchase optional accessories to use in outdoor environment.
(1) It shall install optional cooling fans for the equipment if the working temperature is often above 50 ºC.
(2) If the temperature is -30ºC, a heating plate is suggested to install. It might need multiple times to power on while
getting hot automatically through the self-check program.
(3) The service life of this equipment may be shortened if it works outdoors in coastal areas or a region prone to acid
rain.
2. If the power and signal cables are connected properly, this equipment can be immersed in water of 250 mm deep, but it
must not be powered on for operating when it is immersed in water.
3. It is highly recommended that a card swiping warning line to set for prompting passers-by to swipe cards properly and a
reasonable passage width shall be set to prevent passers-by from squeezing in illegally.
4. It is recommended that a warning sign is placed at a conspicuous position, and prompt: "Please swipe your card
outside the warning line and pass in order. Thank you!”
The maximum tolerance of the tripod turnstile's arms
Please note that the maximum stress tolerance at the center of the arm is 80kg and at the ends of the arm is 40kg (See
Figure 5-1). When the impact force on the tripod turnstile reaches the designed limit, the arms break down first to ensure
that the whole equipment is not damaged and the passer-by is not injured.
Figure 5-1
In case of emergencies
This equipment is designed to drop down arms automatically if there is power failure thus make the passage being open to
the public. And there is interface in the turnstile main board to connect an emergency switch (J6 Drop Arm) which would
make the tripod turnstile keep open in case of emergencies. Note after power restoration, wait for more than 6s and then
lift the arms manually.
5.2 Maintenance
Forming maintenance consciousness
The tripod turnstile needs to be maintained regularly and repaired once it is damaged. It is recommended that warning
signs being placed at conspicuous positions for prompting passers-by to pass in a proper way and in good order.
Reasonable maintenance consciousness helps to guarantee long-term usage of the tripod turnstile.
Regular maintenance
Cleaning and protection liquid dedicated for stainless steel are recommended to wipe the outer shell of the equipment
regularly. The tripod turnstile used outdoors or in an environment with lots of dust must be maintained once a year at least,
for example, clean up the dust and add appropriate lubricating oil to Tri-lobed Wheel. Note regular maintenance should be
performed after power off the equipment.

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The Adjustable Tension Spring is used to adjust the tripod turnstile's elasticity and return speed. You can rotate it in
clockwise direction to enhance and in anticlockwise direction to weaken the elasticity and return speed of the tripod
turnstile. See Figure 5-2.
Figure 5-3 shows the mechanical and electrical structure of this equipment.
Figure 5-2 Figure 5-3
6. Troubleshooting
Symptom Troubleshooting
The indicator is not lighted when the
equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable between are
damaged, or the wiring is loose.
The arms of the tripod turnstile cannot be
lifted manually after the equipment is
powered on.
It may be caused by the problem of relative components or drop-arm
solenoid.
1. Check whether the stop base and turn plate withstands each other, as
shown in Figure 6-1.
2. Check whether the drop-arm solenoid is operating. Check the work
status of the solenoid, as shown in Figure 6-2.
The tripod turnstile does not open after
authentication.
It may be caused by lack of permission or a circuit problem.
1. Check whether the user has the permission to open the turnstile.
2. Use a multimeter to check whether the NO and COM ports of the
access control system has a relay signal output.
3. Short
-circuit the ports "K1, GND" and "K2, GND", if the turnstile is
successfully opened, it would be the problem of controller. In this
case, please refer to Attachment 2 Connection Diagram of Mainboard
and Access Control Panel to check the cable connection of the
controller.
Drop-arm Solenoid
Position Sensor
Lock Rod
Adjustable Tension Spring
Turnstile-opening
Solenoid
Lock Rod
Metal Shrapnel Tri-lobed Wheel
Turnstile-opening
Solenoid

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The passing is not smooth after the turnstile
is opened, it encounters resistance when
pushing the arms, and the arms cannot
return to the home position after they
rotate.
It is caused by the Adjustable Tension Spring.
Adjust the Adjustable Tension Spring, as shown in Figure 5-3.
The arms drop during the use.
It may be caused by the problem of relative components or drop-arm
solenoid.
1. Check whether there is any gap at the position shown in Figure 6-1.
2. Check whether the drop-arm solenoid is totally closed. If not, power
off the equipment and power on it again 2 minutes later.
The turnstile allows people continue
passing one-way side during the use.
1. Check the Turnstile-opening Solenoid
2. Check whether the Turnstile-opening solenoid is operating. Check
whether the Turnstile-opening solenoid is stuck or the Metal Shrapnel
is broken, as shown in Figure 5-3.
Figure 6-1
Figure 6-2
Normal status (closed) of the drop-arm
solenoid after being powered on.
Normal status of the drop-arm solenoid
after being powered off

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Attachment 1 Default Factory Settings
No. Function Default
1 Lock Driving Duration 5s
2 Door Sensor None
3 Verification Interval 1s
4 Controller Communication TCP/IP: 192.168.1.201
5 Turnstile Opening Duration 5s
6 Passing Direction Indicator Passing is allowed in both directions
7 Continue Passing Function Disabled
8 Alarm Function Disabled
Note: The Lock Driving Duration is default 5 seconds, please set to 1 second.

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Attachment 2 Connection Diagram of Mainboard and Access Control Panel
Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.