Akuvox IT83W Manual

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IT83 Series Indoor Monitor Admin Guide

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About This Manual
Thank you for choosing Akuvox’s IT83 series indoor monitor. This manual is intended for end users, who need to use and configure
the indoor monitor. This manual provides an introduction of all functions and features of the product. It is suitable for 83.31.2.3xx
version. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

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Content
1. Product Overview ............................................................................................................................................................................ 1
1.1. Product Description .................................................................................................................................................................. 1
1.2. Connector Introduction ............................................................................................................................................................. 2
2. Daily Use .......................................................................................................................................................................................... 3
2.1. Starting ..................................................................................................................................................................................... 3
2.2. Making a Call ........................................................................................................................................................................... 5
2.2.1. Calling from Call List ....................................................................................................................................................... 5
2.2.2. Calling from All Call ......................................................................................................................................................... 5
2.2.3. Calling from Missed Call ................................................................................................................................................. 6
2.2.4. Calling from Device ......................................................................................................................................................... 7
2.2.5. Calling from LocalPhoneBook ........................................................................................................................................ 7
2.2.6. Calling from Keypad ....................................................................................................................................................... 8
2.3. Receiving a Call ....................................................................................................................................................................... 8
2.3.1. Receive an Incoming Call ............................................................................................................................................... 8
2.3.2. During the session .......................................................................................................................................................... 9
2.4. Monitor ..................................................................................................................................................................................... 9

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2.4.1. Checking the Monitor .................................................................................................................................................... 10
2.5. Message ................................................................................................................................................................................. 11
2.5.1. Text Message ................................................................................................................................................................ 11
2.5.2. Creating a Message ...................................................................................................................................................... 12
2.5.3. Deleting a Message ...................................................................................................................................................... 13
2.6. Arming .................................................................................................................................................................................... 14
2.6.1. Arming Mode ................................................................................................................................................................ 14
2.6.2. Disarm Code ................................................................................................................................................................. 15
2.6.3. Alarm Log ..................................................................................................................................................................... 16
2.6.4. Status ............................................................................................................................................................................ 16
3. Basic Features ............................................................................................................................................................................... 17
3.1. Accessing the System Settings .............................................................................................................................................. 17
3.1.1. Advanced System Setting ............................................................................................................................................. 17
3.2. Accessing the Website Setting ............................................................................................................................................... 17
3.2.1. Obtaining IP address .................................................................................................................................................... 17
3.2.2. Accessing the Device Website ...................................................................................................................................... 18
3.3. Password Modification ........................................................................................................................................................... 18

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3.3.1. System Code Modification ............................................................................................................................................ 18
3.3.2. Setting Code Modification ............................................................................................................................................. 19
3.3.3. Web Password Modification .......................................................................................................................................... 19
3.4. Phone Configuration .............................................................................................................................................................. 20
3.4.1. Language ...................................................................................................................................................................... 20
3.4.2. Time .............................................................................................................................................................................. 20
3.4.3. Network ......................................................................................................................................................................... 22
3.4.3.1. Network Status .................................................................................................................................................... 22
3.4.3.2. Network Settings ................................................................................................................................................. 23
3.4.3.3. WIFI Setting (optional) ......................................................................................................................................... 24
3.4.3.4. Local RTP ............................................................................................................................................................ 24
3.4.4. Bluetooth (optional) ....................................................................................................................................................... 24
3.4.4.1. Turning Bluetooth On /Off .................................................................................................................................... 25
3.4.4.2. Changing Bluetooth Device Name ...................................................................................................................... 25
3.4.4.3. Paring With Another Bluetooth Device ................................................................................................................ 26
3.4.4.4. Transfer By bluetooth .......................................................................................................................................... 26
3.4.4.5. Unparing the Bluetooth Device ............................................................................................................................ 26

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3.4.5. Display Settings ............................................................................................................................................................ 27
3.4.6. Sound Settings ............................................................................................................................................................. 28
3.4.7. Door Bell Sound ............................................................................................................................................................ 28
3.4.8. DND .............................................................................................................................................................................. 29
3.4.9. Capture ......................................................................................................................................................................... 30
3.4.10. Logo ............................................................................................................................................................................ 30
3.4.11. Key Set of IT83X Monitor ............................................................................................................................................ 31
3.5. Local PhoneBook ................................................................................................................................................................... 32
3.5.1. Adding a Contact .......................................................................................................................................................... 32
3.5.2. Editing a Contact .......................................................................................................................................................... 33
3.5.3. Contact Import/Export ................................................................................................................................................... 34
3.5.4. Black List ...................................................................................................................................................................... 34
3.6. Intercom Call .......................................................................................................................................................................... 36
3.6.1. IP Direct Call ................................................................................................................................................................. 36
3.6.2. SIP Call ......................................................................................................................................................................... 36
3.6.3. Account Status .............................................................................................................................................................. 37
3.6.4. SIP Account .................................................................................................................................................................. 38

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3.6.5. SIP Server ..................................................................................................................................................................... 39
3.6.6. Outbound Proxy Server ................................................................................................................................................ 39
3.6.7. Transport Type .............................................................................................................................................................. 40
3.6.8. Auto answer .................................................................................................................................................................. 40
3.6.9. Assistance call .............................................................................................................................................................. 41
3.6.10. Multicast ...................................................................................................................................................................... 42
3.7. Security .................................................................................................................................................................................. 43
3.7.1. Monitor Settings ............................................................................................................................................................ 43
3.8. Access control ........................................................................................................................................................................ 45
3.8.1. Face ID ......................................................................................................................................................................... 45
3.8.2. Local Relay ................................................................................................................................................................... 45
3.8.3. Remote relay ................................................................................................................................................................ 46
3.8.4. Reboot .......................................................................................................................................................................... 47
3.8.5. Reset ............................................................................................................................................................................ 47
4. Advanced Features ....................................................................................................................................................................... 48
4.1. Phone Configuration .............................................................................................................................................................. 48
4.1.1. Installing Custom APK .................................................................................................................................................. 48

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4.1.2. Discovery setting .......................................................................................................................................................... 50
4.2. Intercom ................................................................................................................................................................................. 51
4.2.1. Call Forwarding ............................................................................................................................................................. 51
4.2.2. Intercom ........................................................................................................................................................................ 52
4.2.3. Subscribe ...................................................................................................................................................................... 52
4.2.4. Audio Codec ................................................................................................................................................................. 53
4.2.5. Video Codec ................................................................................................................................................................. 53
4.2.6. NAT ............................................................................................................................................................................... 54
4.2.7. User Agent .................................................................................................................................................................... 54
4.2.8. DTMF ............................................................................................................................................................................ 55
4.2.9. Encryption ..................................................................................................................................................................... 55
4.2.10. Call Related ................................................................................................................................................................ 56
4.2.11. Remote Control ........................................................................................................................................................... 56
4.2.12. Session Time Out ....................................................................................................................................................... 57
4.3. Access Control ....................................................................................................................................................................... 57
4.3.1. Web Relay .................................................................................................................................................................... 57
4.3.2. Remote Relay by HTTP ................................................................................................................................................ 58

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4.4. Security .................................................................................................................................................................................. 58
4.4.1. Arming Zone Setting ..................................................................................................................................................... 58
4.4.2. Motion Detector ............................................................................................................................................................ 59
4.5. Upgrade ................................................................................................................................................................................. 60
4.5.1. Basic Upgrade .............................................................................................................................................................. 60
4.5.2. Autop ............................................................................................................................................................................ 61
4.5.2.1. PNP Autop ........................................................................................................................................................... 61
4.5.2.2. DHCP Autop ........................................................................................................................................................ 62
4.5.2.3. Manual Autop ....................................................................................................................................................... 62
4.5.2.4. Automatic Autop ................................................................................................................................................... 63
4.6. Logs ....................................................................................................................................................................................... 64
4.6.1. Call log .......................................................................................................................................................................... 64
4.6.2. System Log ................................................................................................................................................................... 64
4.6.3. PCAP ............................................................................................................................................................................ 65

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IT83X
Admin Guide
1. Product Overview
1.1. Product Description
IT83X is an Android SIP-based with smooth touch-screen indoor
monitor. It can be connected with Akuvox door phone for
audio/video communication, unlocking and monitoring.
Residents can communicate with visitors via audio/video call, and it
supports to unlock the door remotely. It is more convenient and
safer for residents to check the visitor’s identity through its video
preview function.
IT83X are often applied to scenarios such as villas, apartments and
buildings.

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IT83X
Admin Guide
1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which it can provide
both power and network connection.
RJ45 (PON): Share the network access from Ethernet (POE) port,
and for PC and other equipments connection.
12V/GND: External power supply terminal if POE is not available.
RS485A/B: RS485 terminal.
Bell/GND: Connect a simple two-wire door bell.
Relay A/B (NO/COM/NC): Relay control terminal.
IO1- IO8/GND: Connect with different alarm detectors for 8 security
zones.
Note: The general indoor monitor interface diagram is only for
reference.
Figure 1.2-1 IT83X interface
Figure 1.2-2 General interface

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IT83X
Admin Guide
2. Daily Use
2.1. Starting
When booting IT83X first time, users need to choose a suitable way
to connect to network, wireless or wire.
To c hoose a proper device mode according to specific application
scenarios. IT83X supports 3 modes, including Cloud, Discovery
and SDMC. It only pop up Cloud Mode and Discovery Mode for
users choosing. Tap Skip if users are adopting SDMC mode.
Discovery mode is default mode if you don’t choose any device
mode.
Discovery mode: It is a plug and play configuration mode. Akuvox
devices will configure themselves automatically when users power
on the devices and connect them to network. It is super time-saving
mode and it will greatly bring users convenience by reducing
Figure 2.2.1-1 Network selection
Figure 2.1-1 Network selection
Figure 2.1-2 Device mode selection

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IT83X
Admin Guide
manual operations. This mode do not need to be done any
configurations previously by the administrator.
Cloud mode: Akuvox Cloud is an all in one management system.
Akuvox Cloud is the mobile service that allows audio, video, remote
access control between smart phones and Akuvox intercoms. All
configurations in the device will be issued automatically from cloud.
If users decide to use Akuvox cloud, please contact administrator,
who will help to configure related settings before using.
SDMC mode: SDMC is a center management software which is
suitable for managing a community in LAN. The device will get
settings from SDMC automatically.

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IT83X
Admin Guide
2.2. Making a Call
There are 6 ways to establish VOIP calls by IT83X.
2.2.1. Calling from Call List
In the home page, choose a number from Call List to make a call.
l Scroll up or down the Call List to choose the contact that users
want to call.
Note: In Cloud or SDMC mode, the Call List of IT83X will be
issued from the system.
2.2.2. Calling from All Call
In the home page, it could call multiple indoor monitors if they are
set under the same multicast address. During the session, IT83X is
listened by other indoor monitors.
Figure 2.2.1-1 Call from call list
Figure 2.2.2-1 Call from all call
Figure 2.2.1-1 Call from call list

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IT83X
Admin Guide
l Tap All Call icon to call other indoor monitors which are set in
the same multicast group.
2.2.3. Calling from Missed Call
In the home page, missed call indicates how many calls that users
missed (1 missed call for an example). Missed call could be treated
as a brief call log.
l Tap Missed Call icon ① to view the calls that were not
answered before.
l Choose the contact on the call list ② which users want to call
out.
l Click account above the keypad ③ to switch accounts to make
a call.
l Choose Audio ④ or Video ⑤ mode to call out.
Figure 2.2.3-2 Call from miss call
Figure 2.2.3-1 Call from miss call

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IT83X
Admin Guide
2.2.4. Calling from Device
It will display the devices connected with IT83X on the contact
interface. On the device, go to More - Contact.
l Click Update ① to synchronous the contact automatically.
l Choose a device ② which users want to call.
l Choose Audio ③ or Video ④ mode to call out.
Note: Only under Discovery mode, users need to press Update key
manually.
2.2.5. Calling from LocalPhoneBook
On the device, go to More - Contact to enter the Local
PhoneBook interface to make a call.
l IT83X supports fuzzy matching query ①.To search the list by
entering number or alphabet.
l Scroll up or down to select contact ② that users want to call.
Figure 2.2.4-1 Call from device
Figure 2.2.5-1 Call from local phonebook

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IT83X
Admin Guide
l Choose Audio ③ or Video ④ mode to call out.
2.2.6. Calling from Keypad
On the device, go to More - Call to get access to keypad.
l Click account icon ① above the keypad to switch accounts to
make a call.
l Input the SIP account /IP address to the keypad ② to call the
corresponding devices or soft phone.
l Choose Audio ③ or Video ④ mode to call out.
2.3. Receiving a Call
2.3.1. Receive an Incoming Call
IT83X supports to preview the caller when it receives an incoming
call from door phone.
l Tap Answer to pick up the incoming call.
Figure 2.2.6-1 Call from keypad
Figure 2.3.1-1 Incoming call

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IT83X
Admin Guide
l Tap Cancel to reject the incoming call. Press “+” or “-” of the
volume on the right side to adjust the ring tone volume.
2.3.2. During the session
l Tap Unlock to open the corresponding door (if the call is from
outdoor unit).
l Tap Capture to take a screen shot of current interface.
l Tap Mute to eliminate the voice on IT83X’s side.
l Tap Switch to switch from video call to audio call or vice versa.
l Tap Cancel to hang up the current call.
2.4. Monitor
Monitor feature enables users to view the real-time video from IP
cameras or door phones anytime. Click Monitor in the home page.
Figure 2.3.2-1 During session
Figure 2.4-1 Monitor

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IT83X
Admin Guide
2.4.1. Checking the Monitor
Choose the outdoor devices from the list. The real-time video from
the door phone or IP camera will show in the screen .
l Press Unlock to open the door which is connected with door
phone.
l Press Capture to take a screen shot of current interface.
l Press Cancel to exit the monitoring.
l Press List button in the bottom right corner to wake the
outdoor video list.
l Press the Monitor list in the right side to choose the outdoor
videos.
Note: Only under Discovery mode, users need to press Update key
manually to synchronous the devices which is in the same node.
Figure 2.4.1-1 Live view list
Figure 2.4.1-2 Live view video

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IT83X
Admin Guide
2.5. Message
Message ① indicates how many messages are unread ( An
unread message for an example). Or directly enter the message
interface to manage.
2.5.1. Text Message
l Tap Message ① on the main interface to view the unread
message.
l Tap the unread message ② to view the message in details.
Figure 2.5 -1 Message
Figure 2.5.1-1 Tex t message