Akuvox R67G User manual

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R67G IP Phone User Manual

Content
1 Overview....................................................................................5
1.1. Introduction......................................................................................................5
1.2. Feature..............................................................................................................6
1.3. Kaypad..............................................................................................................8
1.4. Icon introduction............................................................................................10
1.5. Installation......................................................................................................10
1.5.1 Check package content..........................................................................10
1.5.2 Installation steps....................................................................................11
2 Function...................................................................................12
2.1 ake a call.......................................................................................................12
2.1.1 Call Device.............................................................................................12
2.1.2 Call ethod...........................................................................................12
2.2 Answer the call................................................................................................13
2.3 ute................................................................................................................13
2.4 Call Hold/Resume............................................................................................13
2.5 DND.................................................................................................................14
2.6 Call Waiting......................................................................................................14
2.7 Call Completion...............................................................................................15
2.8 Call Forward.....................................................................................................15
2.9 Call Transfer.....................................................................................................16
2.9.1 Bind Transfer..........................................................................................16
2.9.2 Consultation Transfer............................................................................17
2.10 Conference....................................................................................................17
2.10.1 Create Local Conference......................................................................17
2.11 Call Park.........................................................................................................18
2.12 Pickup............................................................................................................18
2.12.1 Specified pickup..................................................................................19
2.12.2 Group pickup.......................................................................................19
2.13 Speed Dial......................................................................................................19
2.14 Auto-redial.....................................................................................................20
2.15 Hot Line.........................................................................................................20
2.16 Intercom........................................................................................................21
2.17 HotDesking....................................................................................................21
2.18 X L Browser.................................................................................................22
2.19 Call Recording................................................................................................22
2.20 Keypad Lock...................................................................................................23
2.21 BLF.................................................................................................................23
2.22 BLFListCode...................................................................................................24

2.23 ACD................................................................................................................24
2.24 Hoteling.........................................................................................................25
2.25 Application.....................................................................................................25
2.25.1 Text essage.......................................................................................25
2.25.2 Voice essage.....................................................................................26
2.26 Simple enu.................................................................................................27
3 Setting.....................................................................................28
3.1 Basic setting.....................................................................................................28
3.1.1 Language...............................................................................................28
3.1.2 Date &Time............................................................................................28
3.1.3 Ring Tones..............................................................................................29
3.1.4 Phone Volume.......................................................................................29
3.1.5 Backlight................................................................................................30
3.1.6 Password Setting...................................................................................30
3.2 Phone Book.....................................................................................................30
3.2.1 Local Phone Book..................................................................................30
3.2.2 Blacklist..................................................................................................31
3.2.3 Remote Phone Book..............................................................................32
3.2.4 LDAP......................................................................................................32
3.3 History anagement.......................................................................................33
3.4 System Customizations....................................................................................33
3.4.1 Programmable Key................................................................................33
3.5 SIP Account anagement...............................................................................34
3.5.1 Register an account...............................................................................34
3.5.2 Disable an account................................................................................34
3.6 Basic Network Settings....................................................................................34
3.6.1 DHCP ode...........................................................................................35
3.6.2 Static IP ode.......................................................................................35
3.6.3 PPPOE ode..........................................................................................35
3.6.4 Configure PC Port..................................................................................36
3.6.5 Configure VLAN.....................................................................................36
3.7 WebServer.......................................................................................................37
3.8 Reset to Factory...............................................................................................37
3.9 Reboot.............................................................................................................37
4 WEB Interface..........................................................................38
4.1 Status-> Basic...................................................................................................38
4.2 Account->Basic................................................................................................39
4.3 Account->Advanced........................................................................................40
4.4 Network->Basic...............................................................................................44
4.5 Network->Advanced........................................................................................46
4.6 Phone->Time/Language..................................................................................49
4.7 Phone->Preference..........................................................................................51

4.8 Phone->Call Feature........................................................................................51
4.9 Phone->Voice...................................................................................................55
4.10 Phone->Key/Display......................................................................................56
4.11 Phone->DSS Key............................................................................................58
4.12 Phone-> Ext Key.............................................................................................58
4.13 Phone->Ringtones.........................................................................................60
4.14 Phone->Tones................................................................................................61
4.15 Phone->Dial Plan->Replace rule....................................................................61
4.16 Phone->Dial Plan->Dial now..........................................................................62
4.17 Phone->Action URL........................................................................................63
4.18 Phone-> ulticast..........................................................................................66
4.19 PhoneBook->Local Book................................................................................66
4.20 PhoneBook->Remote Book...........................................................................68
4.21 PhoneBook->Call Log.....................................................................................69
4.22 PhoneBook->LDAP.........................................................................................69
4.23 Phone->Broadsoft.........................................................................................71
4.24 Upgrade->Basic..............................................................................................72
4.25 Upgrade->Advanced......................................................................................72
4.25 Security->Basic..............................................................................................75
4.26 Security->Advanced.......................................................................................75

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1 Overview
1. Introduction
The Akuvox R67G is a featured 6-line IP phone with full duplex hands-free
speakerphone. It can be directly connected to an Internet Telephony Service Provider
or to an IP PBX.
Based on the SIP standard, the Akuvox R67G has been tested to ensure
comprehensive interoperability with equipments from VOIP infrastructure leaders
enabling service providers to quickly roll-out competitive, feature rich services to
their customers.
Akuvox R67G is very easy to understand, configure, and deploy. The web interface is

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designed to provide a clean and user-friendly configuration window so that users
won’t get lost in complicated menus and maintenance.
2. Feature
Highlights
HD Voice
Dual-port Gigabit Ethernet, PoE
Up to 3 SIP accounts
4.3" 480 *272 pixel color display with backlight
Supports Expansion odules
Full Compatible with Asterisk, BroadSoft Platform
、
Phone Features
6 Lines(Support 6 SIP accounts)
Support call waiting, call forward,call transfer
Call on hold, ute,Auto-answer,Redial,DND
Local 3-way conference
Volume adjustable, Ringtones selectable/import/delete
Speed dial,Hot line
Daylight saving time
Network packet capture
Country ringtone signal
Direct IP call
Auto redial, Call return
Dial plan, call return
X L Browser
Hot desking
Keypad lock
Action URL/URI
Phonebook(500entries) blacklist(100entries) call log(100entries)
Support 5 remote phonebook URL
LDAP
ulti-language support

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Support up to 3 expansion modules
Support wireless headset adapter
IP-PBX Features
S S.Voicemail. WI essage
usic on hold, Intercom, Paging
BLF (Busy Lamp Field)
Call Pickup, Group Call Pickup
Call Recording
Call Completion
Anonymous Call, Anonymous Call Rejection
Network Features
SIP V1(RFC2543), V2(RFC3261)
NAT Transverse: STUN ode
Static IP/DHCP for IP Configuration
3 DT F modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for anagement
Proxy ode and Peer-to-peer SIP Link ode
NTP for Auto Time Setting
UDP/TCP/DNS-SRV(RFC 3263)
TFTP/FTP/HTTP/HTTPS Protocols
802.1 VLAN
Administration Features
Auto provisioning using
FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration anagements with web,
keypad on the phone,and Auto Provisioning
SN P
TR069
Package Tracing Export, System Log
Security Features
Support HTTPS (SSL)

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Support SRTP for Voice Data Encryption
Support Login for Administration
OpenVPN, IEEE802.1X
Digest Authentication Using D5/ D5-sess
AES Encryption for Configuration file
SIP Over TLS
3. Keypad
Keypad description
Key Key na e Function Description
Navigation Assists you in selecting an item that you want to process

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under the menu by pressing the Up, Down, Right or Left
key. Press the center key to save.
Soft Keys 1/2/
3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/X L
Browser/DND/ enu/ SG/Status/Book/FWD/PickUp/Gr
oup PickUp/Intercom/Speed Dial/and so on.
Line Keys 1/
2/3/4/5/6
Key combination includes functions such as
History/Favorites/Redial/Account/ACD/BLF/BLFList/CallRe
turn/HotDesking/Record/X L Browser/DT F/DND/
enu/ SG/Status/Book/Fwd/PickUp/Group
PickUp/Intercom/Speed Dial/and so on.
Home Back to the Home page
Book View Local Phone Book/Blacklist/Remote Phone Book
Headset Use the headset to call out or call in
Forward Forward the call to the third part
Redial View the issed Calls, Incoming Calls and Dialed Calls.
ute Press this key in calling mode and you can hear the other
side, but the other side cannot hear you.
Volume -/+ Turn down or turn up the volume by pressing the “-“ key
or the “+” key.
Handfree ake the phone into hands-free mode.
Digital
keyboard
Inputting the phone number or DT F.
Indicator light Blinking light indicates there is an incoming call.

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4. Icon introduction

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5. Installation
1.5.1 Check package content
Please refer to the package list below to check the completeness of package
Na e Quantity
SIP IP Phone unit 1
handset 1
RJ-9 Cable 1
Power Adapter 1
RJ-45 Cable 1
Stand 1
Quick installation guide 1
1.5.2 Installation steps
Step 1 – Connect the power
Connect the provided power adapter to the Power port and plug the adapter into an
available power outlet. The LCD will display “Initializing, Please Wait…”
-------------------------------------------------------------------------------------------------------
Note1: Never use a power adapter other than the one provided with Akuvox R67G
Note2: Only Internet port supports POE.
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Step 2 – Connect to the Internet
Connect one end of the RJ-45 Ethernet cable to the Internet port at the back of the
Akuvox R67G and the other end to wall network jack.
Step 3 – Connect the computer
Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox

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R67Gand the other end to the Ethernet port on you computer.
Step 4 – Configure the device
Launch the web browser on your computer, and enter the IP address of the phone
into the address bar. The login screen will appear if the address is correct. Enter the
user name and password to log into the web console.
NOTE: Each phone has its own IP address, you can check it by press the OK key on
the keyboard when the phone is idle
2 Function
2.1 Make a call
2.1.1 Call Device
User can make a phone call via the following methods：
1. Pick up the handset, icon will be shown on the idle screen.
2. Press the Handfree key, icon will be shown on the idle screen.
3. Press the Headset key if the headset is connected to the Headset Port in advance.
The icon will be shown on the idle screen.
User can also dial the number first, and then choose the method user will use to
speak to the other party.

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2.1.2 Call Method
User can press an available line key if there is more than one account, then
1. Dial the number User wants to call.
2. Press History softkey. Use the navigation keys to highlight User choice
Left/Right key to choose issed Calls, Incoming Calls and Outgoing Calls.
3. Press the Redial key twice to call the last number called or press Redial key to
enter All Calls interface to choose the number to dial out.
4. Press the programmable keys which are set as speed dial key.Then press the speed
dial programmable key to make the call if necessary.
2.2 Answer the call
1. If User is not on another phone, lift the handset to use, or press the Speaker key/
Answer softkey to answer using the speaker phone, or press the headset key to
answer with headset.
2. If User is on another call, press the answer softkey to answer new incoming and
hold the current talking. During the conversation, User can alternate between
Headset, Handset and Handfree by pressing the corresponding keys.
Note: The will flash during the Incoming interface
2.3 Mute
You can press the ute key to make the user NOT be heard by the other party,

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but User can hear the other party, icon will be shown on the LCD, and press the
ute key again to recover.
2.4 Call Hold/Resu e
1. Press Hold softkey to put User active call on hold.
2. If there is only one call on hold, press the hold softkey to retrieve the call.
3. If there are more than one call on hold, press the line button, and the Up/Down
button to select the call, and then press the Resume button to retrieve the call.
2.5 DND
If you enable DND mode, the phone will reject to answer all calls automatically and
play busy tone, the UI will present missed calls at the same time.
ode Custom: There are two types Phone and Custom. Users can remote setup
the status of DND from SIP server in Custom mode. The default mode is Phone
that setup from local side.
DND Emergency: Add one or more emergency numbers in white list. When DND
is enabled, these emergency numbers still can be answered.
DND Code: User can setup the specified account to be DND in custom mode.
But if users in phone mode, all account should be DND when it is enabled.
DND On Code: The Code used to turn on DND on server’s side, if configured, IP
phone will send a SIP message to server to turn on DND on server side if you
press DND when DND is off.
DND Off Code: The Code used to turn off DND on server’s side, if configured, IP

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phone will send a SIP message to server to turn off DND on server side if you
press DND when DND is on.
Note: If adding multi emergency numbers, please use comma to separate.
2.6 Call Waiting
To configure Call Forward via Phone interface:
1. Press enu ->Features ->Call Waiting ->Enter.
2. Use the Left or Right key to enable or disable call waiting status and tone.
3. Then press the Save key to save the changes.
2.7 Call Co pletion
To monitor the status of the other phone and send a prompt when the status
changing. For instant, if users make a call and the callee is unavailable to answer the
call, the feature will notify the user when the callee is available to receive the call.
This function only can be triggered when receiving 486 Busy message. oreover, if
the phone enable the voice message, the function is also unavailable.
To configure Call completion via Phone interface.
1. Press enu ->Feature ->Call Completion->Enter
2. Use the Left or Right key to enable or disable call completion.
3. Then press the Save key to save the changes.
Note: Not all servers can support call completion.

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2.8 Call Forward
You can set the static forward to switch all the incoming calls to specified number;
Also you can use dynamic forward to switch all the incoming calls forward to the
number inputted when the phone is ringing.
ode Custom: There are two types Phone and Custom. Users can remote setup
the status of call forward from SIP server in Custom mode. The default mode is
Phone that setup from local side.
Always forward: All the incoming calls will be forwarded unconditionally to
specified number.
Busy Forward: The incoming calls will be forwarded to specified number when
the phone is busy.
No answer Forward: The incoming calls will be forwarded to the specified
number when the ring tone is time out without answer.
To configure Call Forward via Phone interface:
1. Press enu ->Features ->Call Forward ->Enter, or just press FWD key to enter Call
Forward interface;
2. There are 3 options: Always, Busy, and No Answer.
3. If User chooses one of them, enter the phone number User wants to forward to.
Press Save to save the changes.

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2.9 Call Transfer
You can use the following two ways to transfer talking to the other party：
Blind Transfer: Transfer talking directly to the other party without any
negotiation.
Consultation Transfer: Transfer talking to the other person involved after the
other person involved answer the incoming and with consultation.
2.9.1 Bind Transfer
1. Press the Trans softkey during the talking;
2. Enter the Trans number interface, and then Input the number you will transfer to;
3. Press the FWD key or the Trans softkey to transfer the hold talking to the number
you want to transfer to;
4. Return to the Idle automatically ;
Note: The UI will display Hold status interface when the number you want to transfer
to is not existed.
2.9.2 Consultation Transfer
1. Press the Trans softkey to enter the number you want to transfer to during the
talking; Input the number you want to transfer to;
2. Press the OK key on the phone keyboard or the Dial key to make a call;
3. Press the Trans softkey to finish transfer after the other person involved answer
the incoming call and with consultation; You can finish transfer via putting down the
handset or press the Cancel softkey to cancel transfer if you currently use handset to

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make or answer a call.
2.10 Conference
You can use the local conference feature to hold a 3-way conference by pressing the
Conference softkey to invite the current talking and one line talking held to attend
conference. The Network conference feature allows you to add or delete the party
who attend the conference.
The local conference feature of IP phone Akuvox R67G can invite two parties at most
to attend conference. The conference type of IP phone Akuvox R67G is Local
conference with default.
2.10.1 Create Local Conference
1. Create talking with first party;
2. Press the New softkey to create a new talking;
3. Press the Back softkey of dial interface to hold talking with first party;
4. Input the number of second party and press the OK key on the phone keyboard or
the Dial key or the Send softkey to make a call; When the second party answers your
call, inquire whether they want to attend conference;
5. Press the Conference softkey to start 3-way conference;
6. Press the Split softkey to split to two lines standalone talking, then this two parties
talking are under Hold status;
7. HOLD Press the Resume softkey to resume the current talking;
8. Press the Cancel softkey or the Return key to cancel the conference talking and
return to Idle .

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2.11 Call Park
You can use Call Park feature to park the current talking, and then resume the
Parking talking in another phone (For example, in another phone of another office or
conference). Press the Call Park key to park the current talking during the talking. If
success, you will hear voice announce or see the reserved extension number on the
phone LCD. Dial the reserved extension number in another phone to resume the
Parking talking.
Note: Not all server can support Call Park feature.
2.12 Pickup
You can use pickup to answer other users’ incoming call. The IP phone Akuvox R67G
supports specified pickup and group pickup.
Note: Press the group pickup only to answer line 1 incoming call if there are many
lines incoming calls in group.
2.12.1 Specified pickup
Specified pickup can answer specified user’s incoming calls