Akuvox SP-R55G User manual

1
SP-R55P/G IP Phone User Manual

2
Content
1. Overview..........................................................................................5
1.1. Introduction......................................................................................................5
1.2. Features............................................................................................................ 6
1.3. Keypad.............................................................................................................. 8
1.4. Icon introduction............................................................................................ 10
2. Installation.....................................................................................11
2.1. Check package content...................................................................................11
2.2. Connection diagram....................................................................................... 11
2.3. Installation steps.............................................................................................12
3. Functions........................................................................................13
3.1. Make a call......................................................................................................13
3.1.1. Call Device............................................................................................ 13
3.1.2. Call method.......................................................................................... 13
3.2. Answer a call...................................................................................................14
3.3. Mute............................................................................................................... 14
3.4. Call Hold/Resume........................................................................................... 14
3.5. Do Not Disturb(DND)......................................................................................14
3.6. Call Waiting.....................................................................................................16
3.7. Call completion...............................................................................................17
3.8. Call Forward....................................................................................................17
3.9. Call Transfer.................................................................................................... 18
3.9.1. Blind Transfer........................................................................................19
3.9.2. Semi-consultation Transfer...................................................................19
3.9.3. Consultation Transfer........................................................................... 19
3.10. Conference................................................................................................... 20
3.10.1. Local Conference................................................................................ 20
3.10.2. Network Conference.......................................................................... 21
3.11. Call Park........................................................................................................ 22
3.12. Pickup........................................................................................................... 23
3.12.1. Specified Pickup..................................................................................23
3.12.2. Group Pickup...................................................................................... 24
3.13. Speed Dial.....................................................................................................25
3.14. Auto-redial....................................................................................................25
3.15. Hot Line........................................................................................................ 26
3.16. Intercom....................................................................................................... 27
3.17. Hot Desking.................................................................................................. 29
3.17.1. Set the HotDesking Key...................................................................... 29

3
3.17.2. HotDesking Feature............................................................................30
3.18. XML Browser................................................................................................ 31
3.19. Call Recording............................................................................................... 32
3.20. Keypad Lock..................................................................................................33
3.21. Busy Lamp Field............................................................................................ 34
3.22. BLF List.......................................................................................................... 36
3.23. Automatic Call Distribution(ACD).................................................................38
3.24. Hoteling........................................................................................................ 39
3.25. Application....................................................................................................41
3.25.1. Text Message...................................................................................... 41
3.25.2. Voice Message.................................................................................... 42
4. Setting............................................................................................44
4.1. Basic Settings.................................................................................................. 44
4.1.1. Language.............................................................................................. 44
4.1.2. Date&Time........................................................................................... 45
4.1.3. Backlight............................................................................................... 47
4.1.4. Password Setting.................................................................................. 48
4.2. Sound settings................................................................................................ 49
4.2.1. Phone Volume...................................................................................... 49
4.2.2. Ring Tones.............................................................................................50
4.3. Phone Book.................................................................................................... 50
4.3.1. Local Phone Book................................................................................. 50
4.3.2. Blacklist.................................................................................................53
4.3.3. Remote Phone Book............................................................................. 54
4.4. History Management......................................................................................55
4.5. System Customization.................................................................................... 56
4.5.1. Programmable Keys..............................................................................56
4.5.2. SIP Account Management.................................................................... 56
4.6. Basic Network Settings................................................................................... 58
4.6.1. DHCP Mode.......................................................................................... 58
4.6.2. Static IP Mode...................................................................................... 59
4.6.3. PPPoE Mode......................................................................................... 60
4.6.4. Configure PC Port Mode.......................................................................60
4.6.5. Configure VLAN.................................................................................... 61
4.6.6. VLAN..................................................................................................... 62
4.7. WebServer...................................................................................................... 63
4.8. Reset to Factory..............................................................................................64
4.9. Password Setting............................................................................................ 64
4.10. Autoprovision............................................................................................... 64
4.11. Reboot.......................................................................................................... 65
5. Web interface................................................................................ 66
5.1. Status->Basic.................................................................................................. 66

4
5.2. Account->Basic............................................................................................... 67
5.3. Account->Advanced....................................................................................... 69
5.4. Network->Basic.............................................................................................. 74
5.5. Network->Advanced.......................................................................................75
5.6. Phone ->Time/Lang........................................................................................ 78
5.7. Phone->Preference.........................................................................................80
5.8. Phone->Call Feature....................................................................................... 81
5.9. Phone->Voice..................................................................................................86
5.10. Phone->Key/Display..................................................................................... 88
5.11. Phone->Ring tones....................................................................................... 90
5.12. Phone->Tones............................................................................................... 91
5.13. Phone->Dial Plan->Replace Rule.................................................................. 91
5.14. Phone ->Dial Plan->Dial Now....................................................................... 92
5.15. Phone –>Action URL..................................................................................... 94
5.16. Phone->Multicast......................................................................................... 96
5.17. PhoneBook->Local Phone Book................................................................... 96
5.18. Phone Book->Remote Phone Book.............................................................. 98
5.19. Phone Book->Call log................................................................................... 99
5.20. Phone Book->LDAP.......................................................................................99
5.21. Phone Book->BroadSoft............................................................................. 101
5.22. Upgrade->Basic...........................................................................................101
5.23. Upgrade->Advanced...................................................................................102
5.24. Security->Basic........................................................................................... 105
5.25. Security->Advanced....................................................................................105
6. Troubleshooting.......................................................................... 107
7. Appendix : Time Zones................................................................108

Akuvox SP-R55P/G Overview
5
1.Overview
1.1. Introduction
The Akuvox R55P/G is a featured 3-line IP phone with full duplex hands-free
speakerphone. It can be directly connected to an Internet Telephony Service
Provider or to an IP PBX.
Based on the SIP standard, the Akuvox R55P/G has been tested to ensure
comprehensive interoperability with equipments from VoIP infrastructure leaders
enabling service providers to quickly roll-out competitive, feature rich services to
their customers.
Akuvox R55P/G is very easy to understand, configure, and deploy. The web interface
is designed to provide a clean and user-friendly configuration window so that users
won’t get lost in complicated menus and maintenance.

Akuvox SP-R55P/G Overview
6
1.2. Features
Highlights
HD Voice
Up to 3 SIP Accounts
2.3‘’ 132x64 Graphical LCD with Backlight
Support 3-way Conference
Full Compatible with Asterisk, BroadSoft Platform
Phone Features
3 Lines(support 3 SIP accounts)
Support Call Waiting, Call Forwarding, Call Transfer
Call on Hold, Mute, Auto-answer, Redial, DND
Local 3-Way Conference
Volume adjustable, Ring tones Selectable
Speed Dial, Hotline
Daylight Saving Time
Network Packet Capture
Country Ringtone Signal
Direct IP call
Auto Redial, Call Return
Dial Plan
XML Browser
Hot Desking
Keypad Lock
Action URL/URI
Phonebook (500 groups), Blacklist (100 groups), call logs (100 entries)
5 Remote Phone Book URL supported
LDAP
Multi-Language Support
Multicast listening
IP-PBX Feature

Akuvox SP-R55P/G Overview
7
SMS, Voicemail, MWI Message Notification
Music on hold, Intercom
BLF(Busy Lamp Field)
Call Pickup, Group Call Pickup
Call Recording
Anonymous Call, Anonymous Call Rejection
Network Features
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
TFTP/FTP/HTTP/HTTPS Protocols
802.1Q VLAN
Dual-port Gigabit Ethernet (only R55G)
Administration Features
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with Web, keypad on the phone, and Auto
Provisioning
SNMP
TR069
Security Features
Support HTTPS (SSL)
Support SRTP for Voice Data Encryption
Support Login for Administration
SIP Over TLS

Akuvox SP-R55P/G Overview
8
1.3. Keypad
Keypad Description
Key Key name Function Description
Navigation Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
key. Press the center key to save.
Soft Keys 1/2/
3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/ XML
Browser/DND/Menu/MSG/Status/Book/FWD/PickUp/G
roup PickUp/Intercom/Speed Dial/and so on.
Line Keys 1/
2/3
Key combination includes functions such as
History/Favorites/Redial/Account/ACD/BLF/BLFList/Call
Return/HotDesking/Record/XML Browser/DTMF/DND/
Menu/MSG/Status/Book/Fwd/PickUp/Group
PickUp/Intercom/Speed Dial/and so on.
Hold Use the Hold key to the current conversation.
Transfer Use the Transfer key to enter the transfer interface or
transfer the conversation.

Akuvox SP-R55P/G Overview
9
Rear view and panel descriptions
Headset Use the headset key to call out or call in.
Conference Use the Conference key to establish 3-way conference.
Redial View the Missed Calls, Incoming Calls and Dialed Calls.
Mute Press this key in calling mode and you can hear the
other side, but the other side cannot hear you.
Volume -/+ Turn down or turn up the volume by pressing the
“-“ key or the “+” key.
Handfree Make the phone into hands-free mode.
Digital
keyboard
Inputting the phone number or DTMF.
Indicator light Blinking light indicates there is an incoming call.

Akuvox SP-R55P/G Overview
10
1.4. Icon introduction
Port Port name Description
Power switch Input: 5V DC 1A
Internet port 10/100M(R55P) or 10/1000M(R55G)
Connect it to Network;
PC port 10/100M(R55P) or 10/1000M(R55G)
Connect it to PC
Handset Port type: RJ-9 connector
Headset Port type: RJ-9 connector