Akuvox SP-R50P User manual

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SP-R50P IP Phone User Manual

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Contents
1. Overview........................................................................................ 5
1.1. Introduction...............................................................................................5
1.2. Features.....................................................................................................6
1.3. Keypad....................................................................................................... 8
1.4. Icons introduction................................................................................... 10
2. Installation...................................................................................11
2.1. Check package contents.......................................................................... 11
2.2. Connection diagram................................................................................ 11
2.3. Installation Steps..................................................................................... 12
3. Functions......................................................................................13
3.1. Make a call...............................................................................................13
3.1.1. Call devices....................................................................................... 13
3.1.2. Call Methods.................................................................................... 13
3.2. Answer a call........................................................................................... 13
3.3. Mute........................................................................................................ 14
3.4. Call Hold/Resume....................................................................................14
3.5. Do Not Disturbed (DND)..........................................................................14
3.6. Call Waiting............................................................................................. 15
3.7. Call Completion....................................................................................... 15
3.8. Call Forward............................................................................................ 15
3.9. Call Transfer............................................................................................. 16
3.9.1. Blind Transfer....................................................................................16
3.9.2. Consultation Transfer....................................................................... 17
3.10. Conference.............................................................................................. 17
3.11. Call Park...................................................................................................18
3.12. Pickup...................................................................................................... 18
3.12.1. Specified Pickup............................................................................... 18
3.12.2. Group Pickup.................................................................................... 19
3.13. Speed Dial................................................................................................19
3.14. Auto-redial.............................................................................................. 19
3.15. Hot line.................................................................................................... 20
3.16. Intercom.................................................................................................. 20
3.17. HotDesking.............................................................................................. 21
3.17.1. Set the HotDesking Key.................................................................... 21
3.17.2. HotDesking Feature：......................................................................21
3.18. XML Browser........................................................................................... 21
3.19. Keypad Lock.............................................................................................22

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3.20. Hoteling................................................................................................... 22
3.21. Application.............................................................................................. 24
3.21.1. Text Message.................................................................................... 24
3.21.2. Voice Message..................................................................................26
4. Settings........................................................................................ 29
4.1. Basic Settings...........................................................................................29
4.1.1. Language.......................................................................................... 29
4.1.2. Date & Time......................................................................................29
4.1.3. Backlight........................................................................................... 30
4.1.4. Password Setting.............................................................................. 30
4.2. Sound Settings.........................................................................................30
4.2.1. Phone Volume.................................................................................. 30
4.2.2. Ring Tones........................................................................................ 31
4.3. Phone Book............................................................................................. 31
4.3.1. Local Phone Book............................................................................. 31
4.3.2. Blacklists........................................................................................... 32
4.3.3. Remote Phone Book.........................................................................33
4.4. History Management.............................................................................. 33
4.5. System Customizations............................................................................34
4.5.1. Programmable keys.......................................................................... 34
4.5.2. SIP Account management................................................................ 34
4.6. Basic Network Settings............................................................................35
4.6.1. DHCP Mode...................................................................................... 35
4.6.2. Static IP Mode.................................................................................. 35
4.6.3. PPPoE Mode..................................................................................... 36
4.6.4. Configure VLAN................................................................................ 36
4.7. WebServer...............................................................................................37
4.8. Reset to Factory.......................................................................................37
4.9. Reboot..................................................................................................... 37
5. WEB Interface.............................................................................. 38
5.1. Status->Basic........................................................................................... 38
5.2. Account->Basic........................................................................................ 41
5.3. Account->Advanced................................................................................ 43
5.4. Network->Basic....................................................................................... 46
5.5. Network->Advanced................................................................................47
5.6. Phone ->Time/Lang................................................................................. 49
5.7. Phone->Preference..................................................................................50
5.8. Phone->Call Feature................................................................................ 51
5.9. Phone->Voice.......................................................................................... 54
5.10. Phone->Key/Display................................................................................ 56
5.11. Phone->Ring tones.................................................................................. 57
5.12. Phone->Tones..........................................................................................59

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5.13. Phone->Dial Plan->Replace Rule............................................................. 59
5.14. Phone ->Dial Plan->Dial Now.................................................................. 60
5.15. Phone –>Action URL................................................................................62
5.16. Phone->Multicast.................................................................................... 64
5.17. PhoneBook->Local Phone Book.............................................................. 65
5.18. Phone Book->Remote Phone Book......................................................... 66
5.19. Phone Book->Call log.............................................................................. 67
5.20. Phone Book->LDAP..................................................................................68
5.21. Phone Book->BroadSoft.......................................................................... 69
5.22. Upgrade->Basic....................................................................................... 70
5.23. Upgrade->Advanced................................................................................71
5.24. Security->Basic........................................................................................ 73
5.25. Security->Advanced................................................................................ 74
6. Troubleshooting.......................................................................... 75
7. Appendix : Time Zones................................................................ 76

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1.Overview
1.1. Introduction
The Akuvox SP-R50P is a featured one-line IP phone with full duplex hands-free
speakerphone. It can be directly connected to an Internet Telephony Service
Provider or to an IP PBX.
Based on the SIP standard, the Akuvox SP-R50P has been tested to ensure
comprehensive interoperability with equipments from VoIP infrastructure leaders
enabling service providers to quickly roll-out competitive, feature rich services to
their customers.
Akuvox SP-R50P is very easy to understand, configure, and deploy. The web interface
is designed to provide a clean and user-friendly configuration window.

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1.2. Features
Highlights
HD Voice
2.6‘’ 132x64 Graphical LCD with Backlight
Support 3-way Conference
Support PoE
Fully Compatible with Asterisk, BroadSoft Platform
Phone Features
1 Line (support 1 SIP account)
Support Call waiting, Call Forwarding, Call Transfer
Call on hold, Mute, Auto-answer, Redial, DND
Local 3-Way Conference
Volume Adjustable, Ring tones Selectable
Speed Dial, Hotline
Daylight Saving Time
Network Packet Capture
Country Ringtone Signal
Direct IP call
Auto redial, Call Return
XML Browser
Hot Desking
Keypad Lock
Action URL/URI
Phonebook (500 groups), Blacklist (100 groups), call logs (100 entries)
5 Remote Phone Book URL supported
LDAP
Multi-Language Support
Multicast listening
IP-PBX Features
SMS, Voicemail, MWI Message Notification
Music on hold, Intercom
Call Pickup, Group Call Pickup

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Anonymous Call, Anonymous Call Rejection
Network Features
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
TFTP/FTP/HTTP/HTTPS Protocols
Administration Features
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with Web, keypad on the phone, and Auto
Provisioning
SNMP
TR069
Security Features
Support HTTPS (SSL)
Support SRTP for Voice Data Encryption
Support Login for Administration
SIP Over TLS

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1.3. Keypad
Keypad, LED, and function key definitions
Keypad Description
Key Key name Function Description
Navigation Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
key. Press the OK key to save.
Soft Keys 1/2/
3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/ XML
Browser/DND/Menu/MSG/Status/Book/FWD/PickUp/Gr
oup PickUp/Intercom/Speed Dial/and so on.
Home Back to the Home page
Book View Local Phone Book/Blacklist/Remote Phone Book

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Rear view and panel descriptions
Headset Use the headset to call out or call in
Forward Forward the call to a third party
Redial View the Missed Calls, Incoming Calls and Dialed Calls.
Mute Press this key in calling mode and you can hear the other
side, but the other side cannot hear you.
Volume -/+ Turn down or turn up the volume by pressing the “-“ key
or the “+” key.
Hand-free Make the phone into hand-free mode.
Digital
keyboard
Inputting the phone number or DTMF.
Indicator light Blinking light indicates there is an incoming call.

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1.4. Icons introduction
Port Port name Description
Power switch Input: 5V DC 1.2A
Internet 10/100M Connect it to Network
PC 10/100M Connect it to PC
Handset Port type: RJ-9 connector
Headset Port type: RJ-9 connector