Akuvox SP-R63G User manual

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R63G IP Phone User Manual

Content
1 Overview .................................................................................... 5
1.1. Introduction ..................................................................................................... 5
1.2. Features ............................................................................................................ 6
1.3. Keypad .............................................................................................................. 8
1.4. Icon Introduction ............................................................................................ 10
1.5. Installation...................................................................................................... 12
1.5.1 Check package contents ........................................................................ 12
1.5.2Installation steps .................................................................................... 12
2 Function.................................................................................... 14
2.1 Make a call ...................................................................................................... 14
2.1.1 Call Device ............................................................................................. 14
2.1.2 Call Method ........................................................................................... 14
2.2 Answer the call ................................................................................................ 15
2.3 Mute ................................................................................................................ 15
2.4 Call Hold/Resume ............................................................................................ 15
2.5 DND ................................................................................................................. 16
2.6 Call Waiting ..................................................................................................... 16
2.7 Call Completion ............................................................................................... 17
2.8 Call Forward .................................................................................................... 17
2.9 Call Transfer ..................................................................................................... 18
2.9.1 Bind Transfer ................................................................................................ 18
2.9.2 Consultation Transfer ............................................................................ 19
2.10 Conference .................................................................................................... 19
2.10.1 Create Local Conference ..................................................................... 19
2.11 Call Park ......................................................................................................... 20
2.12 Pickup ............................................................................................................ 20
2.12.1 Specified pickup .................................................................................. 21
2.12.2 Group pickup ....................................................................................... 21
2.13 Speed Dial ..................................................................................................... 21
2.14 Auto-redial .................................................................................................... 22
2.15 Hot-line .......................................................................................................... 22
2.16 Intercom ........................................................................................................ 23
2.17 HotDesking .................................................................................................... 23
2.18 XML Broswer ................................................................................................. 23
2.19 Call Recording................................................................................................ 24
2.20 Keypad Lock .................................................................................................. 24
2.21 BLF ................................................................................................................. 25
2.22 BLFListCode ................................................................................................... 26

2.23 ACD ................................................................................................................ 26
2.24 Hoteling ......................................................................................................... 26
2.25 Application .................................................................................................... 27
2.25.1 Text Message ....................................................................................... 27
2.25.2 Voice Message .................................................................................... 28
2.26 Simple Menu ................................................................................................. 28
3 Setting ...................................................................................... 29
3.1 Basic setting .................................................................................................... 29
3.1.1 Language ............................................................................................... 29
3.1.2 Date &Time ........................................................................................... 29
3.1.3 Ring Tones ............................................................................................. 30
3.1.4 Phone Volume ....................................................................................... 30
3.1.5 Backlight ................................................................................................ 31
3.1.6 Password Setting ................................................................................... 31
3.2 Phone Book ..................................................................................................... 31
3.2.1 Local Phone Book .................................................................................. 31
3.2.1.1 Add contact manually ................................................................. 31
3.2.1.2 Add contact from all call history ................................................. 32
3.2.1.3 Search Contacts ........................................................................... 32
3.2.2 Blacklist ................................................................................................. 33
3.2.3 Remote Phone Book ............................................................................. 33
3.2.4 LDAP ...................................................................................................... 33
3.3 History Management ...................................................................................... 34
3.4 System Customizations ................................................................................ 34
3.4.1 Programmable Key ................................................................................ 34
3.5 SIP Account Management ............................................................................... 35
3.5.1 Register an account ............................................................................... 35
3.5.2 Disable an account ................................................................................ 35
3.6 Basic Network Settings .................................................................................... 36
3.6.1 DHCP Mode ........................................................................................... 36
3.6.2 Static IP Mode ....................................................................................... 36
3.6.3 PPPOE Mode ......................................................................................... 36
3.6.4 Configure PC Port .................................................................................. 37
3.6.5 Configure VLAN ..................................................................................... 37
3.7 WebServer ....................................................................................................... 38
3.8 Reset to Factory .............................................................................................. 38
3.9 Reboot ............................................................................................................. 38
4 WEB Interface ........................................................................... 39
4.1 Status-> Basic .................................................................................................. 39
4.2 Account->Basic ................................................................................................ 40
4.3 Account->Advanced ........................................................................................ 42
4.4 Network->basic ............................................................................................... 46

4.5 Network-Advanced ......................................................................................... 46
4.6 Phone->Time/Lang .......................................................................................... 50
4.7 Phone-> Preference ........................................................................................ 52
4.8 Phone-> Call Feature ....................................................................................... 53
4.9 Phone->Voice .................................................................................................. 57
4.10 Phone->Key/Display ...................................................................................... 59
4.11 Phone->Ext Key ............................................................................................. 61
4.12 Phone->Ringtone .......................................................................................... 62
4.13 Phone->Tones ................................................................................................ 63
4.14 Phone->Dial Plan-> Replace Rule .................................................................. 64
4.15 Phone->Dial Plan-> Dial Now ........................................................................ 65
4.16 Phone-> Action URL ...................................................................................... 66
4.17 Phone->Multicast .......................................................................................... 68
4.18 PhoneBook->Local Book ............................................................................... 68
4.19 PhoneBook->Remote Book ........................................................................... 70
4.20 PhoneBook->Call Log .................................................................................... 71
4.21Phone Book->LDAP ........................................................................................ 72
4.22 Phone Book-> Broadsoft ............................................................................... 73
4.23 Upgrade-Basic ............................................................................................... 74
4.24 Upgrade->Advanced ..................................................................................... 76
4.25 Security->Basic .............................................................................................. 78
4.26 Security->Advanced ...................................................................................... 79
5 Troubleshooting ....................................................................... 80
6 Appendix : Time Zones .............................................................. 81

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1 Overview
1.1. Introduction
The Akuvox R63G is a featured 3-line IP phone with full duplex hands-free
speakerphone. It can be directly connected to an Internet Telephony Service
Provider or to an IP PBX.
Based on the SIP standard, the Akuvox R63G has been tested to ensure
comprehensive interoperability with equipment from VOIP infrastructure leaders
enabling service providers to quickly roll-out competitive, feature rich services to
their customers.
Akuvox R63G is very easy to understand, configure, and deploy. The web interface is
designed to provide a clean and user-friendly configuration window so that users
won’t get lost in complicated menus and maintenance.

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1.2. Features
 Highlights
 HD Voice
 Dual-port Gigabit Ethernet, PoE
 Up to 3 SIP accounts
 2.8" 320 *240 pixel color display with backlight
 Supports Expansion Modules
 Full Compatible with Asterisk, BroadSoft Platform
 Phone Features
 3 Lines (Support 3 SIP accounts)
 Support Call Waiting, Call Forward, Call Transfer
 Call on Hold, Mute, Auto-answer, Redial,
 DND
 Local 3-Way Conference
 Volume Adjustable, Ring tones
 Selectable/Import/Delete
 Speed Dial, Hotline
 Daylight Saving Time
 Network Packet Capture
 Country Ringtone Signal
 Direct IP call
 Auto Redial, Call Return
 Dial Plan
 XML Browser
 Hot Desking
 Keypad Lock
 Action URL/URI
 Phonebook (1000 groups), Blacklist (200groups),Call logs (200 entries)
 5 Remote Phone Book URL Supported
 LDAP
 Multi-Languages Support
 Support up to 6 Expansion Modules
 Support Wireless Headset Adapter
 IP-PBX Features
 SMS.Voicemail.MWI Message

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 Notification
 Music on hold, Intercom, Paging
 BLF (Busy Lamp Field)
 Call Pickup, Group Call Pickup
 Call Recording
 Call Completion
 Anonymous Call, Anonymous Call
 Rejection
 Network Features
 SIP V1(RFC2543), V2(RFC3261)
 NAT Transverse: STUN Mode
 Static IP/DHCP for IP Configuration
 3 DTMF modes: In-Band, RFC2833, SIP INFO
 HTTP/HTTPS Web Server for Management
 Proxy Mode and Peer-to-peer SIP Link Mode
 NTP for Auto Time Setting
 UDP/TCP/DNS-SRV(RFC 3263)
 TFTP/FTP/HTTP/HTTPS Protocols
 802.1 VLAN
 Administration Features
 Auto provisioning using
 FTP/TFTP/HTTP/HTTPS/PnP
 Dial through IP PBX Using Phone Number
 Dial through IP PBX Using URL Address
 Configuration Managements with web,
 keypad on the phone,and Auto Provisioning
 SNMP
 TR069
 Package Tracing Export, System Log
 Security Features
 Support HTTPS (SSL)
 Support SRTP for Voice Data Encryption
 Support Login for Administration
 OpenVPN, IEEE802.1X
 Digest Authentication Using MD5/MD5-sess
 AES Encryption for Configuration file
 SIP Over TLS

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1.3. Keypad
 Keypad Description

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Key Key name Function Description
Navigation Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
key. Press the center key to save.
Soft Keys 1/2/
3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/XML
Browser/DND/Menu/MSG/Status/Book/FWD/PickUp/Gr
oup PickUp/Intercom/Speed Dial/and so on.
Line Keys 1/
2/3/4/5/6
Key combination includes functions such as
History/Favorites/Redial/Account/ACD/BLF/BLFList/CallR
eturn/HotDesking/Record/XML Browser/DTMF/DND/
Menu/MSG/Status/Book/Fwd/PickUp/Group
PickUp/Intercom/Speed Dial/and so on.
Home Back to the Home page
Book View Local Phone Book/Blacklist/Remote Phone Book
Headset Use the headset to call out or call in
Forward Forward the call to the third part
Redial View the Missed Calls, Incoming Calls and Dialed Calls.
Mute Press this key in calling mode and you can hear the other
side, but the other side cannot hear you.
Volume -/+ Turn down or turn up the volume by pressing the “-“ key
or the “+” key.
Handfree Make the phone into hands-free mode.
Digital
keyboard
Inputting the phone number or DTMF.
Indicator light Blinking light indicates there is an incoming call.

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 Rear view and panel descriptions
Port Port name Description
Power switch Input: 5V DC 2A
Internet 10/100M Connect it to Network
PC 10/100M Connect it to PC
Ext Port type: RJ-12 connector
Handset Port type: RJ-9 connector
Headset Port type: RJ-9 connector