
20 Amico Mobility Solutions Corporation
Issue Solution Alternate Solution
The lift is completely
unresponsive.
1. Check steps 1 and 2.
2. If that does not fix the issue, it is likely that
the batteries are completely drained due to
improper storage or charging was not set
up on install. New batteries will need to be
ordered.
The lift is not charging.
1. Check steps 1, 2 and 4.
2. Using a multimeter, follow the charge path
up the chain.
Remove the lift, check that there is 36V DC
between the two trolley latches.
Remove the end cap cover (press fitted on
the end of the track).
• Check the connection between the
end stop and the charge strips:
• Premium end stop: check that the
wires are properly attached to the
end stop, the voltage can be checked
between the two metal strips housed
in the top of the track.
• Regular end stop: Check the voltage
between the contact terminals
mounted on the end cap.
3. Check that the barrel plug is connected to
the power supply wire.
4. Check that the green light is lit on the
charger and that it is plugged in.
The lift will not raise.
1. Check that the batteries are charged.
If the circuit board ever reads low battery
or if the batteries were changed while the
charger is plugged in, put the lift on the
charger for 20 minutes without touching
any buttons. Note: It does not matter if
the new batteries are full, the lift needs 20
minutes on charge to clear the low battery
code and lift again.
2. Check that the trolley is clipped into the lift
properly.
The lift will not go down. Make sure that there is tension on the strap
when pressing the down button.
The lift only does a few
lifts before showing dead
battery after charging 4+
hours.
Replace the batteries as they may be at the
end of their service life or have been drained
excessively.
Troubleshooting
Should problems arise with the use of the Amico GoLift, review the following chart. Find the fault and complete the
recommended solution. If the fault is not found and or/the solution does not correct the problem contact Amico
Mobility.