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Troubleshooting
Item Description of Problem Troubleshooting Steps
1No motion when controls
are pressed.
a. Connect bed to wall outlet and try again. If motion can be achieved, this means that the
battery level may be low. Leave bed connected to wall until full charge is completed.
b. If step “a“ does not correct issue, proceed to check all electrical terminals. If any loose
connection is detected, proceed to reinforce electrical terminal.
c. Verify electrical connections from the siderails to the control box and vice versa.
d. Measure voltage level of batteries. Once battery is measured connect bed back to wall for
24 hours. When the charging period is completed, disconnect bed from wall and verify if
bed retains functionally. Measure voltage level and if it drops too quickly proceed to have
batteries replaced.
e. If the above troubleshooting steps are not working, contact your Amico Sales Executive for
support.
2
Siderail controls
stop working upon
replacement of main
control board.
a. Disconnect bed from wall.
b. Verify electrical connection of control box.
c. Verify compatibility of the version of the electronic boards and wiring in the product. If there
are incompatibility issues, please proceed to contact your Amico Sales Executive for board
and wiring replacement.
3
CPR mechanism does
not work: fowler does
not lower when the CPR
handle is pulled and
weight is applied.
a. Using the electronic controls, raise fowler section completely to the upright position.
b. Check the entire length of the CPR cable and note any areas that are pinched. If the cable is
damaged in these areas, have the cable replaced immediately.
c. Check the in-line and end-line cable adjustors for signs of loosening or damage. If the
adjustors are loose, tighten them down. If the adjustors have been damaged, have them
replaced immediately.
d. If problem persists, please contact your Amico Sales Executive for support.
4 Brakes do not engage
a. Remove base covers to access the brake mechanism.
b. Check all bolted connections between the casters, linkages, and brake pedal. If there are any
loose connections (e.g. bolts are wiggling, missing nuts) or disconnected linkages, retighten
so that the bolts can only rotate freely.
c. Verify that each caster is in Total Lock (no rotation, no swivel). If any casters are not locked,
remove the caster and replace it with a new one. (See “Replacement Parts List” for part
number).
d. If the brakes still do not work, please contact Amico Beds CSR or your Amico Sales Executive
for support.
5Unintended motion is
observed.
a. Check all siderail and footboard controls to determine if any of the buttons are being pressed
unintentionally.
b. If no buttons are visibly being pressed, remove the Footboard and verify if the motion still
occurs. If motion ceases, the Footboard control is faulty and may need to be replaced (See
“Replacement Parts List” for part number).
c. If motion is still observed after Step “b”, one of the Siderail Controls may be faulty. Allow the
motion to complete (i.e. actuator has reached the end of the stroke), then proceed to Step 2
of the “Head Siderail Replacement” section of this manual.
d. Remove one siderail first and check if functionality has been restored. If bed movement
control has been restored, the removed siderail is faulty; otherwise, the other siderail is
faulty. Replace the faulty siderail by following the“Head Siderail Replacement” section. (See
“Replacement Parts List” for part number).
e. If the steps above are followed and the problem persists, please contact Amico Beds CSR or
your Amico Sales Executive for support.