
Warranty Information
Designed in US
Printed in China
v1. 01-2022
All product names, trademarks, and registered trademarks are property of their respective owners. All
company, product, and service names used in this document are for identification purposes only. Use of
these names, trademarks, and brands does not imply endorsement.
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTYTO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by SouthernTelecom, Inc. to the original consumer
purchaser against defects in materials and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal: www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the service
center determines this product is defective. Products received damaged as a result of shipping will require you to file a claim with the
carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable
care, unauthorized modification including software modifications such as the installation of custom firmware.This warranty is voided in
the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service center
for repair must be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL
APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTERTHE EXPRESS WARRANTY PERIOD STATED ABOVE. NO
OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT
SHALL BE BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT
DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR
ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES
(SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BYTHE
USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY.
NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTENDTO ANYONE OTHER THANTHE
ORIGINAL CONSUMER WHO PURCHASEDTHE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages or allow limitations
on warranties, so limitation or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other
rights that vary from state to state or province to province. Contact your authorized retailer to determine if another warranty applies.