AT&T Partner Series Quick start guide

AT&T
PARTNER™
Communications System
Installation and Use

Copyright © 1990 AT&T AT&T 999-506-139
All Rights Reserved Issue 2
Printed in U.S.A. October 1990
Notice
Every effort was made to ensure that the information in this document was complete and accurate at the time of
printing. However, information is subject to change.
Federal Communications Commission (FCC) Information
For important FCC interference, registration, and repair information, see appendix D of this document.
Trademarks
PARTNER is a trademark of AT&T.
MLS-6 and MLS-12 are trademarks of AT&T.
MERLIN is a registered trademark of AT&T.
SYSTIMAX is a trademark of AT&T.
Warranty
AT&T provides a limited warranty to this product. Refer to “AT&T Limited Warranties” in chapter 8.
Ordering Information
The order number for this book is 999-506-139. To order copies of this document, call 1 800 432-6600 in the U.S.
or 1 800 255-1242 in Canada. For more information on how to order this and other PARTNER™ system reference
materials, refer to "Reference Materials" in the section entitled "About This Guide." For information on ordering
replacement parts, accessories, and other compatible equipment, refer to appendix C.
Support Telephone Numbers
AT&T provides a toll-free customer helpline 24 hours a day. In the U.S., call the AT&T Helpline at 1 800 628-2888 if
you need assistance when installing, programming, or using your system. In Canada, call one of the following
Technical Assistance Centers for service or technical assistance:
Eastern Canada and Ottawa:
1 800 363-1882
Ontario: 1 800 387-4268
Central and Western Canada: 1 800 663-9817

Contents
About This Guide
iii
1
System Overview
1-i
■
■
■
■
■
Features and Capabilities
1-1
System Components
1-2
Optional Equipment
1-3
Specifications
1-5
Quick Start
1-6
2
Installing the Hardware
2-i
■
■
■
■
Before You Start
2-1
Installing System Modules
2-4
Connecting Equipment
2-9
Replacing Modules 2-14
3
Customizing Your System
3-i
■
■
■
■
■
Overview
3-1
Changing Factory Settings 3-2
Speed Dialing
3-5
Auto Dialing 3-6
Special Dialing Functions
3-7
4Basic Call Handling with PARTNER Phones 4-i
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■
■
■
PARTNER Phone Controls
4-1
Using the Auto Dial Buttons
4-4
Call Handling
4-5
Built-In Calling Features
4-11
i

5
Using Standard Telephones 5-i
■
Overview 5-1
■
Call Handling 5-2
6
Using Optional Equipment
6-i
■
Fax Machines
6-1
■ Answering Machines 6-7
■
Modems 6-11
■ Credit Card Scanners 6-12
7
Troubleshooting 7-i
8
Maintenance and Customer Support 8-i
A
Use Behind PBX or Centrex A-1
BUser Form
B-1
C
Ordering Information
C-1
D
FCC Information
D-1
E
Upgrading Your System
E-1
IN
Index IN-1
ii

About This Guide
This guide provides instructions on how to set up and use the PARTNER™
Communications System.
How to Use This Guide
If you are installing and using your PARTNER system for the first time, we
recommend that you read chapters 1 through 5 to Iearn what the PARTNER
system can do. However, if you want to set up your system and use it quickly,
read the System Overview (chapter 1) and use the Quick Start table on page
1-6. Then read through this manual.
Once you are experienced with the PARTNER system, use the Table of Contents
or Index to locate the information you need.
Reference Materials
Quick Reference for Use with MLS-6™ and MLS-12™ Telephones (999-506-144,
in packages of 6) are available to help you use the PARTNER system.
To order additional or replacement reference materials, call the AT&T Customer
Information Center (CIC):
In the U.S.: 800 432-6600
In Canada: 800 255-1242
Product Safety Labels
This book contains several product safety Iabels, identified by a . A
CAUTION label indicates the presence of a hazard that will or can cause
property damage or minor personal injury if the hazard is not avoided.
Carefully read the
WARNING label on pp. 2-8, 7-1, and 8-1. Opening a 206
module will expose you to hazardous voltages that can cause severe personal
injury or death.
How to Comment on This Guide
A feedback form is located at the end of this guide, after the appendixes. If the
feedback form is missing, send your comments and recommendations for
changes to:
A. Sherwood
AT&T General Business Systems
Room 2B-63
99 Jefferson Road
Parsippany, NJ 07054
Fax: [phone]
About This Guide iii

System Overview
1
Contents
Features and Capabilities
System Components
Optional Equipment
■Industry Standard Devices
Limitations
Connecting and Using Standard Devices
■Other Devices
■Ordering Information
Specifications
Quick Start
1-1
1-2
1-3
1-3
1-3
1-4
1-4
1-4
1-5
1-6
1-i

Features and Capabilities
Your PARTNER™ system is easy to install, set up, and use. The best way to get
started with the PARTNER system is to read this manual straight through. If
you’re in a hurry to set up and use the system, you can read this chapter and
use the Quick Start table on page 1-6. But you will eventually need to read this
manual to learn about all the capabilities of the system and how it can work for
you.
The PARTNER system can handle as many as 4 outside telephone lines and 12
extensions. The PARTNER system has many features that help you manage
your phone calling and save money. For example:
■
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■
■
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■
Direct connection of standard single-line touch-tone and rotary telephones,
answering machines, and fax machines means you do not have to buy extra
lines or expensive adapters to connect phone equipment you may already
own.
Easy, one-touch use of features such as Last Number Redial and Privacy
with AT&T MLS-12™ phones.
Auto Dialing makes it possible to dial long or frequently used numbers with
a single touch.
System Speed Dialing allows people to dial frequently called numbers by
dialing a short code.
Dialing Restriction feature allows you to keep phone bills down by
restricting the kinds of calls people can make.
Interchangeable system parts make it easy to add or remove modules to
expand or repair your system.
System Overview 1-1

System Components
206 MODULE MODULE CONNECTOR
A system can have one or two 206
modules. Each 206 module connects
up to 2 telephone company lines
and up to 6 telephones or other
devices such as fax machines,
answering machines, and modems.
With two 206 modules, you can
connect 4 outside lines and
12 extensions. Each 206 module
has a green light that shows it is
turned on.
Circuit Breakers
This connector is needed only if you
have two 206 modules. It joins the
modules together so that all the lines
and telephones on both modules are
connected.
MLS-12™ (Multi-Line Series)
TELEPHONE
This phone has four buttons for
outside lines, two intercom buttons,
four Calling Feature buttons, and
eight Auto Dial buttons. It also has
a built-in speaker and microphone.
Throughout this guide, the
AT&T MLS-12 phone is referred to
as the PARTNER 12-button phone.
PARTNER 12-Button Telephone
(MLS-12)
Outside Line Jacks
Extension Jacks
MLS-6™ TELEPHONE
This telephone has six buttons with
lights, which include four buttons
for outside lines and two intercom
buttons. It also has a built-in
speaker. Throughout this guide, the
AT&T MLS-6 phone is referred to as
the PARTNER 6-button phone.
Outside Line Cords
PARTNER 6-Button Telephone
(MLS-6)
Figure 1-1 PARTNER System Components
1-2 System Overview

Optional Equipment
The PARTNER system works with many telecommunications devices, not only
PARTNER telephones. You can connect these other devices without investing in
more lines or circuit cards.
Industry Standard Devices
Many types of industry-standard telecommunications devices will work with your
PARTNER system. They include:
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■
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■
■
Standard single line touch-tone and rotary telephones. You can use
these phones for almost all of your normal phone calling. In fact, you should
connect at least one standard phone to the system because it is the only
kind that will work on the PARTNER system during a power failure. See
chapter 5 for instructions on using standard phones.
Single-line cordless telephones. You can use single-line cordless tele-
phones for almost all of your normal phone calling while having the freedom
to move around your premises.
Fax machines. You can save money by connecting your fax machine to the
PARTNER system, so you do not have to pay for an extra dedicated outside
line. For information on how to use a fax machine with the PARTNER system,
see chapter 6.
Answering machines. With the PARTNER system, you can cover up to four
Iines with a single answering machine. For instructions on how to use
answering machines with the PARTNER system, see chapter 6.
Modems. You can use a modem with your personal computer to send and
receive data over telephone lines. For instructions on how to use modems
with the PARTNER system, see chapter 6.
Credit card verification terminals. If you use a credit card verification ter-
Limitations
minal, you can connect it directly to your PARTNER system. For instructions
on how to use a credit card verification terminal with the PARTNER system,
see chapter 6.
You can connect the above devices to your system regardless of the manufac-
turer. However, the following limitations apply:
■
■
■
It must be a single-line device.
It must be industry standard. That is, it cannot be made specifically for use
on a particular telephone system. (For example, you cannot connect an
AT&T MERLIN® phone because it is specifically designed for use on a
MERLIN system.)
In order for the phones or devices to ring properly, the total Ringer
Equivalence on a single extension cannot exceed 2. Every device has a
label showing its Ringer Equivalence Number (REN). If you are connecting a
single device to the extension, its REN cannot be more than 2. If connecting
two devices, their total RENs cannot be more than 2.
System Overview 1-3

Connecting and Using
Standard Devices
You can connect the standard device so that it is on an extension by itself, or it
can share an extension with another piece of equipment (either another stan-
dard device or a PARTNER phone). To connect two devices on one extension,
you will need an AT&T 267F2 bridging adapter. (Two of these bridging adapters
are included with each 206 module.) ln addition, the total RENs for both dev-
ices must not exceed 2. See pages 2-12 and 2-13 for installation instructions.
For information on using standard devices with your PARTNER system, see
chapters 5 and 6.
Other Devices
You can also connect other devices to your system, but only specific models are
compatible with the PARTNER system. Contact an AT&T sales representative
for datails. These devices include:
■
■
■
Loudspeaker paging systems. Allows you to broadcast a message over a
large area.
Headsets. A headset is a combination earphone and microphone you wear
on your head, so you can have a private, hands-free conversation. It is use-
ful for receptionists, salespeople, or others who may need to use have their
hands free while talking on the phone. For information on how to use head-
sets, see the manufacturer’s instructions.
Extra alerts. You can connect extra alerting devices, such as bells or horns,
to ring when a call comes in. For information on how to use these alerts, see
the manufacturer’s instructions.
Ordering Information
Optional equipment is available from many AT&T sources. Contact your AT&T
representative or any of the following for sales information and advice on the
equipment that would best meet your needs.
AT&T Catalog Sales 1 800 451-2100
AT&T General Business Systems Sales Office 1 800 247-7000
AT&T PhoneCenter Store 1 800 222-3111
AT&T-Authorized Dealer 1 800 247-1212
For more information, see appendix C.
1-4 System Overview