AT&T MERLIN LEGEND Release 2.0 Analog Multiline... User guide

AT&T
AT&T 555-620-111
Issue 1
October, 1992
MERLIN LEGEND
TM
Communications System
Release 2.0
System Programming

7Copyright © 1992 AT&T
AT&T 555-620-111
All Rights Reserved Issue 1
Printed in U.S.A.
October 1992
Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of
printing. However, information is subject to change.
Federal Communications Commission (FCC)
Electromagnetic Interference Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful Interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, In which case the user will be required to correct
the interference at his own expense.
Canadian Department of Communications (DOC)
Interference Information
This digital apparatus does not exceed the Class A Ilmlts for radio noise emlsslons set out In the radio
interference regulations of the Canadian Department of Communlcatlons,
Le Présent Appareil Numérique n’emet pas de bruits radloélectrlques depassant Ies Iimltes applicables
aux appareils numériques de la class A prescrltes clans Ie Règlement sur Ie broulllage radloélectrlque
édicté par Ie ministére des Communications du Canada.
Trademarks
5ESS, ACCUNET, CONVERSANT, Magic On Hold, MEGACOM, MERLIN, and MultQuest are registered
trademarks and AUDIX Voice Power, FAX Attendant System, MERLIN LEGEND, MERLIN MAIL, MLX- 10,
MLX-10D, MLX-20L, and MLX-28D, are trademarks of AT&T In the U.S. and other countries
MS-DOS is a registered trademark of Microsoft Corporation
UNIX is a registered trademark of UNIX System Laboratories, Inc.
Support Telephone Number
AT&T provides a toll-free customer Helpline (1-800-628-2888) 24 hours a day (U.S.A. only). Call the
Helpline, or your authorized dealer, if you need assistance when Installing, programming, or using the
system.

Contents
About This Book
1
■ Intended Audience 1
■ Conventions 1
■ Product Safety Labels 2
■ Related Documents 3
■ How to Comment on This Document 4
1
Programming Overview
■ Introduction to System Programming
■ System Programming Console
■ Programming Procedures
■ Entering System Programming
■ Exiting System Programming
■ Idle States
■ Product Enhancements
1-1
1-2
1-4
1-9
1-15
1-18
1-19
1-22
2
Programming with SPM
■ Introduction to SPM
■ Connecting the PC
■ Starting SPM
■ Using SPM
■ Installing the SPM Software
■ Inter-Release Compatibility
■ Upgrade Procedure
2-1
2-2
2-7
2-10
2-13
2-32
2-37
2-38
3
Programming Procedures
3-1
■ Basic System Operating Conditions 3-1
■ System Renumbering
3-22
■ System Operator Positions
3-43
■ Lines and Trunks
3-51
■ DS1 Facilities
3-97
Table of Contents i

Contents
Programming Procedures (continued)
Tie–Trunks -
DID Trunks
PRI Facilities
Telephones
Auxiliary Equipment
Optional Telephone Features
Optional Operator Features
QCC Optional Features
Optional Group-Assigned Features
Optional Group-Calling Features
System Features
Remote Access Features
Automatic Route Selection
Night Service
Labeling
Print Reports
Data Features
Integrated Administration
3-125
3-148
3-173
3-245
3-278
3-297
3-324
3-329
3-363
3-384
3-416
3-472
3-496
3-538
3-555
3-572
3-580
3-584
4
Centralized Telephone Programming
4-1
■ Centralized Programming
4-2
■ Feature Quick Reference
4-13
AMenu Hierarchy
A-1
B
LED Displays
B-1
ii
Table of Contents

Contents
c General Feature Use and Telephone
Programming
C-1
D Button Diagrams
D-1
E Sample Reports
E-1
F
General System Programming Sequence F-1
G
Programming Special Characters
G-1
Table of Contents iii

Contents
iv
Table of Contents

Figures
1
Programming Overview
Figure 1-1.
Figure 1-2.
Figure 1-3.
Figure 1-4.
Figure 1-5.
Figure 1-6.
Figure 1-7.
Figure 1-8.
Figure 1-9.
Figure 1-10.
Figure 1-11.
Figure 1-12.
Figure 1-13.
MLX-20L Telephone
Display Buttons
Console Overlay
Information Screen
Menu Selection Screen
Data Entry Screen
Inspect Example
Inspect Example: Inspect Screen
Procedure Branching for Menu Selections
Procedure Branching for Single and Block
Selections
Entry Mode
Screen Keys
System Busy Screen
1-4
1-6
1-7
1-10
1-10
1-11
1-11
1-12
1-12
1-13
1-13
1-14
1-19
2
Programming with SPM
Figure 2-1. The SPM Display
2-2
Figure 2-2. SPM Help Screen
2-7
Figure 2-3. Direct Local Connection
2-9
Figure 2-4. Local Modem Connection
2-9
Figure 2-5.
Remote Modem Connection
2-10
Figure 2-6. Pass-Thru
2-26
3
Programming Procedures
Figure 3-1. 2-Digit Numbering
3-23
Figure 3-2. 3-Digit Numbering
3-23
Figure 3-3. Set Up Space Numbering
3-24
D
Button Diagrams
Figure D-1. MLX Telephone Button Diagram (Hybrid/PBX
Mode)
D-2
Figure D-2. Analog Multiline Telephone Button Diagram
(Hybrid/PBX Mode)
D-3
Table of Contents v

Figures
Button Diagrams (continued)
Figure D-3. MLX Telephone Button Diagram (Key and
Behind Switch Mode)
D-4
Figure D-4. Analog Multiline Telephone Button Diagram
(Key and Behind Switch Mode)
D-5
vi
Table of Contents

Tables
1
Programming Overview
Table 1-1. Display Button Descriptions
1-6
Table 1-2.
System Programming Menu Options
1-17
2
Programming with SPM
Table 2-1. Function of PC Keys in SPM
2-3
Table 2-2. Backup Header: Feature Module
Identification Number
2-14
Table 2-3. Programming Compatibility 2-38
Table 2-4. Programming Needed after Upgrade to
Release 1.1
2-40
Table 2-5.
Programming Needed after Upgrade to
Release 2.0 2-40
3
Programming Procedures
Table 3-1.
Maximum Number of Operator Positions 3-43
Table 3-2.
Timers and Counters 3-202
Table 3-3. Special Services Table
3-226
Table 3-4. Programming Codes for Assigning SA/lCOM
Ring and Voice Buttons
3-266
Table 3-5. Data Features: Programming Procedures 3-580
Table 3-6. Programming through Integrated
Administration
3-585
Table 3-7. Database Reconciliation Rules
3-586
4
Centralized Telephone Programming
Table 4-1. Telephone Programming Codes: Quick
Reference Table
Table 4-2.
Copyable Features for All Telephones
Table 4-3.
Copyable Features for Operator Consoles
4-7
4-9
4-11
Table of Contents vii

Tables
B
LED Displays
Table B-1. Line or Trunk Feature Status
B-2
Table B-2.
Telephone Feature Status for DSS Console
Only
B-4
c
General Feature Use and Telephone
Programming
Table C-1.
Telephone and Operators Features
C-4
Table C-2.
Programming Analog Multiline Telephones
C-9
Table C-3.
Programming MLX-10 Telephones
C-10
Table C-4.
Programming MLX Display Telephones Using
the Display
C-11
E
Sample Reports
Table E-1. System Reports
E-1
Table E-2.
Report Contents
E-3
G
Programming Special Characters
Table-G-1.
Table G-2.
Table G-3.
Table G-4.
Special Characters for Single-Line
Telephones
G-2
Special Characters for Analog Multiline
Telephones
G-3
Special Characters for MLX Non-Display
Telephone
G-4
Special Characters for MLX Display
Telephones
G-5
. . .
Viii
Table of Contents