Avaya 3641 User manual

3641/3645 Wireless IP Telephone
and Accessories User Guide

2
Avaya 3641 Wireless IP Telephone
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
5
JKL
8
TUV
3641
Volume
up
START
Function key
(FCN)
Microphone
LINE
Keypad
END
Headset
jack
Softkeys
Nav keys
Volume
down
NavOK

3
Avaya 3645 Wireless IP Telephone
2ABC
1
4GHI
7PQRS
3DEF
0
FCN LINE
6MNO
9WXYZ
5JKL
8TUV
3645
START
Microphone
LINE
Keypad
END
Headset
jack
Softkeys
Nav Keys
TALK
Volume
up
Volume
down
Function key
(FCN)
NavOK

4
© 2007 Avaya Inc.
All Rights Reserved.
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assume no liability for any errors. Changes and corrections to the information
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Support Notices for Hardware Documentation, document number
03-600759.
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Avaya provides a telephone number for you to use to report problems or to
ask questions about your product. The support telephone number is
1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site: http://www.avaya.com/support.

5
Introduction
Your Avaya 3641/3645 Wireless IP Telephone is a state-of-the-art commu-
nication device that uses radio wave technology to send and receive voice
and data transmissions. It is designed to operate much like a cell phone.
However, the handset uses the private telephone system installed in your
facility and will not operate outside the area covered by this system.
About This Guide
This guide is meant to provide general information about your handset.
Contact your system administrator for additional information on how your
handset functions within your telephone system. This guide includes infor-
mation about:
• The Handset
• Getting Started
• Advanced Features
• Handset Accessories
• Handset Administration

6
Table of Contents
The Handset ...............................................................................8
Modes of Operation ............................................................................. 8
Menu Navigation ................................................................................ 8
Shortcut Keys .............................................................................. 9
Handset Displays ................................................................................ 9
Status Bar Indicators ....................................................................... 11
Softkey Labels ................................................................................... 13
Getting Started .........................................................................15
Charging Your Handset ..................................................................... 15
Indications of Low Battery ................................................................ 15
Basic Handset Operation Summary ................................................ 16
Advanced Features ...................................................................20
Facility-Specific Features ................................................................. 20
Speakerphone ................................................................................... 20
Predial .............................................................................................. 20
Redial ............................................................................................... 20
Phonebook ........................................................................................ 21
Phonebook List Options ................................................................ 21
Phonebook Edit Entry Options ...................................................... 22
Speed-Dial ........................................................................................ 22
The Config Menu ............................................................................... 23
Config Menu Options ........................................................................ 24
Toggle Options .............................................................................. 26
User Profile Settings ..................................................................... 26
Changing Ring Settings ................................................................ 26
Default Profile Settings ................................................................. 27
Data Entry and Editing ..................................................................... 28
Push-to-talk (PTT) ............................................................................ 29
PTT Operation Summary .............................................................. 29

7
Handset Accessories ................................................................ 31
Battery Packs .................................................................................... 31
About Chargers ................................................................................. 32
Charging Status ........................................................................... 33
Single Charger .................................................................................. 34
Dual Charger ................................................................................... 35
Quad Charger ................................................................................... 36
Carrying Options ............................................................................... 37
Headsets ........................................................................................... 37
Handset Administration ........................................................... 38
FAQs ................................................................................................. 38
Specifications ................................................................................. 40
Safe Use of Wireless Telephones ...................................................... 41
Operational Warnings ................................................................... 41
Potentially Explosive Atmospheres ............................................ 41
Electromagnetic Interference and Compatibility .......................... 42
Facilities ................................................................................... 42
Pacemakers .............................................................................. 42
Hearing Aids ............................................................................. 42
Other Medical Devices .............................................................. 42
Use While Driving .......................................................................... 43
For Vehicles Equipped with an Airbag ....................................... 43
Safe Use of Battery Packs and Chargers ........................................... 44
Index ........................................................................................ 45
Care of Your Handset ............................................................... 47

8
The Handset
The Handset
Modes of Operation
Your handset has five modes of operation
Menu Navigation
The navigation keys (Nav keys) just below the softkeys are used to navi-
gate through menu options. These are referred to in this guide as NavS,
NavT, NavW, NavX, and NavOK.
Mode Description
Standby The handset is on-hook and idle.
Active The handset is in a call, a call is coming in, or
a call is being dialed.
Config Menu User preferences are being accessed in the
Config Menu. In this mode the handset is
on, but will not receive calls.
Message Alert Custom text messaging applications may be
programmed for your facility. This mode is
activated through the FCN menu.
Push-to-talk (PTT) The Avaya 3645 Wireless IP Telephone uses
channels for incoming and outgoing radio
communication. While PTT is active, the
handset is in PTT mode.
Nav
Nav
Nav
Nav
NavO
K

9
The Handset
Shortcut Keys
When a menu is displayed, a shortcut key may be displayed on the right
edge of the menu line. Press the corresponding number on the keypad to
activate the corresponding menu option.
Handset Displays
The top row of the display provides status indicators for various handset
conditions. It is referred to as the status bar.
The middle lines display information about the handset identity, user pro-
file, calls in progress, menu options, and data from telephone.
The bottom row displays softkey labels.
Standby Mode Display
This display shows that there is excellent signal strength, a voicemail mes-
sage is waiting, a text message may be retrieved, the Battery Pack is fully
charged, the extension number assigned to this handset is 555, the date is
July 5
th
, the time is 12:19 p.m., the user profile is Loud, and the default PTT
channel (Avaya 3645 model only) is 1: General. Press
Nav W or X to dis-
play the second set of available softkeys:
Ext. 555
John Doe
07-05 12:19p
Profile: Loud
1: General
Spkr Prof Cfg
Extension
User
profile Default PTT
channel
Softkey
labels
User name
Date/time
Phbk Redl Spdl

10
The Handset
Feature Menu Display
This display is reached by pressing the FCN key while off-hook. It dis-
plays a list of features that may be activated while on a call. Available
features depend on the configuration of your communication server. The
up/down icons indicate that there are additional menu items. The Exit
softkey will take you back to the active in-call display.
Active in-call Display
This display shows that you are on an active telephone call on line 1. Addi-
tional information may display about the call. The available softkeys allow
you to convert the call to the speakerphone, place the call in conference, or
transfer the call. Press the More softkey for additional call handling fea-
tures — placing a call on hold, muting a call, and redialing a number.
Park/Unpark
SAC
Forward
Camp-On
Prof Pl Exit
1
PBX Line 1
Spkr Tran Conf More
1
Hold Mute Redl More

11
The Handset
Status Bar Indicators
Indicator Function
The signal-strength icon indicates the
strength of the signal and can assist the user
in determining if the handset is moving out of
range.
The voicemail icon is activated when a new
voicemail message is received—this is
available when the feature is supported by
the phone emulation.
The battery icon indicates the amount of
charge remaining in the Battery Pack. When
only one level remains, the Battery Pack
needs to be charged.
The speakerphone icon displays when the
speakerphone is active.
The line indicators are associated with
telephone line status and access.
Up and down arrows are displayed when the
menu has additional options above or below.
Left or right arrows are displayed during
editing when the cursor may be moved left or
right.
Telephone ring icon. A regular telephone call
is coming in.
Messaging ring icon. A call is coming in from
a Messaging application.
The PTT ring con. A PTT call is coming in.
1

12
The Handset
The priority PTT ring icon. A call is coming in
on the priority PTT channel. This call will
override any other.
Muted The muted indicator displays after the Mute
softkey has been pressed. It indicates that
the microphone is not transmitting sound.
Press the Mute softkey again to unmute the
microphone.
Locked Locked indicates that the keypad is locked to
prevent accidental activation. Use the Unlk
softkey plus the #key to unlock it.
[No Service message]
If warning tones are enabled, an alarm will
sound and a descriptive message displays
when the handset cannot receive or place
calls. You may be outside of the covered area.
Walk back into the covered area. The in-service
tone indicates service is re-established.
The download icon indicates that the handset
is downloading code. This icon only appears
while the handset is running the over-the-air
downloader. It appears to the right of the
signal strength icon in the same location as
the voicemail icon.
Indicator Function

13
The Handset
Softkey Labels
The bottom row of the handset displays labels associated with the four
softkeys just below it. When a softkey is active, a label appears to describe
its function. Pressing the softkey will activate the feature. When additional
softkeys are available, Nav arrows appear to the left and right of the soft-
key labels. Press NavXor Wto view the additional softkey labels.
These are some of the softkeys you will see.
Label Description Action
Back Go back Returns to the previous menu display.
CAPS
caps
Change case Toggles to allow a change in case when
entering alphabetical text.
Clr Clear Deletes the entry.
Cncl Cancel Returns to the previous menu display
without saving any data that might
have been entered.
Conf Conference Enables a conference call with two
parties on two active lines.
Del Delete Deletes the character to the left of the
cursor.
Done Finished Exits a list when more than one
selection is possible.
Edit Edit Opens an editing window so you can
change information about an entry in
the phonebook.
Exit Exit Exits out of the menus.
Hold Hold Places a call on hold.
Cfg Configure Opens the Config Menu.
More Additional
softkeys available
Displays additional set or sets of
available softkeys.

14
The Handset
Mute Mute Toggles to mute or unmute the
microphone.
No Negative reply Press to reply “No” to a displayed
question.
Phbk Phonebook Opens the phonebook.
Play Play Plays the selected ring tone.
Prof Profile Opens the Profile menu.
Redl Redial Displays a list of the last 10 numbers
dialed.
Save Save Saves the current entry to the
phonebook.
Set Set From the speed-dial assignment
display, opens the phonebook listing
for assigning a phonebook entry to a
speed-dial key.
Spdl Speed-dial Opens the list of speed-dial numbers.
Spkr Speakerphone Toggles speakerphone function.
Tran Transfer Enables the transfer of a call to
another party on a second line.
Unlk Unlock keys Press Unlk, then the #key to unlock a
locked keypad.
View View Displays information about an entry in
the phonebook.
Yes Positive reply Press to reply “Yes” to a displayed
question.
Label Description Action

15
Getting Started
Getting Started
Your Avaya 3641/3645 Wireless IP Telephone is designed for full mobility
within the workplace and operates much like a cell phone. It also interfaces
with the telephone system at your workplace and incorporates advanced
telephony features. This section covers the basic functions available in
every facility. For specific telephony system functions, see the Facility-
Specific Features section or contact your system administrator.
Charging Your Handset
The handset’s Battery Pack must be charged charged for a minimum of
two hours before its first use. See the section Handset Accessories for
complete information about charging your handset.
Indications of Low Battery
The Battery Pack icon on the status line of the display gives you a visual
indication of the amount of charge remaining in the Battery Pack. Addi-
tionally, when the icon shows empty, if the handset is in standby mode,
you will hear a brief, modulated-ring signal and the Battery Low mes-
sage displays. The handset may not be used until charged. If you are in a
call, soft beeps will sound, first slow and then fast, until the handset
becomes unusable. When you first start to hear the beeps, you have two
minutes to end the call or change the Battery Pack.
The Battery Pack can be changed while the call is still in progress. Do not
press END. Quickly remove the discharged Battery Pack and replace with
a charged Battery Pack, press END to turn the handset back on and then
press START to resume the call.
See the Handset Accessories section for complete information about
chargers.

16
Getting Started
Basic Handset Operation Summary
If you want to Then
Remove the
Battery Pack
Press down on the latch on the Battery Pack
at the back of the handset and pull the
Battery Pack towards you. The Battery Pack
releases outward.
Replace the
Battery pack
Slide the lip of the Battery Pack into the
bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You
should not have to force it into the handset.
Turn handset on Press and hold the END key until two chirps
sound.
Turn handset off Press and hold the END key. One chirp will
sound. If you are in a call, hang up first, then
turn off the handset.
Unlock the keypad Press the Unlk softkey, then #, to unlock the
keypad.
Lock the keypad Press the Cfg softkey then NavOK, to
manually lock the keypad.
Make an internal call Press the START key, wait for a dial tone,
then dial the extension.
Make an external call Press the START key, wait for a dial tone,
then dial the number just as you would from
your desk phone.

17
Getting Started
Make an emergency
call
Open the speed-dial list to determine if you
have an emergency speed-dial number that
has been programmed by your system
administrator. If so, it will appear as the first
item on the speed-dial list with a > in front of
it and the programmed keypress as the next
character. Press the programmed key for 3
seconds to activate the call. See Open the
speed-dial list below.
Select a line If multiple lines are available, your handset
will default to line 1. If a different line is
desired, press LINE and the number key
corresponding to the desired line. You will
hear a dial tone.
Dial a number Once you hear a dial tone, press the number
keys to dial the number.
Predial a number From standby mode, press the keypad to enter
up to 28 numbers. Then dial the call by
pressing START, NavOK or the Spkr
softkey.
Redial a number Press the Redl softkey from standby mode. A
list of your most recently predialed numbers
displays. Select the number and press
START, NavOK or the Spkr softkey.
Make a
speed-dial call
Press and hold the speed-dial key assigned to
the number.
Open the
speed-dial list
Press the Spdl softkey from standby mode.
If you want to Then

18
Getting Started
Make a phonebook call Press the Phbk softkey from standby mode.
Highlight the name and press the Dial
softkey.
Answer a call The handset will ring or vibrate to alert you of
an incoming call. Additionally, a line indicator
on the display will flash and the display will
show information about the call, such as the
caller’s name and extension.
To answer a call, press the START key and
hold the earpiece to your ear. You may also
activate the speakerphone function or use a
headset.
Answer a call on a
second line
If you are on a call and hear subdued ringing,
a call is coming in on a second line. The line
number on the display will be flashing. To
answer this call, put your first call on hold
and press the LINE key, then the line number
of the second call.
Headset answer Press any key (other than END, a Nav key, or
a softkey) to answer a call when a headset is
plugged in.
Silence while ringing Press the END key to silence the ring.
Change the
ring volume
Press the volume up/down buttons on the side
of the handset during ringing. The default
ring volumes are set in the Config menu.
Activate or deactivate
the speakerphone
Press the Spkr softkey and speak towards
the handset. Note that this feature may not be
activated in your communication server.
If you want to Then

19
Getting Started
Adjust the
speaker volume
Press the volume up/down buttons on the side
of the handset during the call.
Adjust the
headset volume
Press the volume up/down buttons on the side
of the handset during the call.
Place a call on hold Press the Hold softkey.
Resume a held call Press the LINE key followed by the line
number key.
Mute/unmute the
microphone
Press the Mute softkey.
Hang up Press the END key. Be sure to do this at the
end of each call to return to the standby
mode.
Change profile Press the Prof softkey in standby mode and
use the Nav keys to select a new profile.
The selected profile is marked with an
asterisk (*).
Edit the phonebook Press the Phbk softkey from standby mode.
Display additional
features
During a call press the FCN key to display
additional features that have been
customized for your facility.
Turn on the backlight The backlight comes on when any key is
pressed or when there is an incoming call and
stays on for 10 seconds. It turns off after 10
seconds if another key is not pressed within
that period.
If you want to Then

20
Advanced Features
Advanced Features
Facility-Specific Features
Press the FCN key while off-hook to display the menu of advanced tele-
phony features available in your facility. The features may be activated by
pressing the corresponding shortcut key or by using the Nav keys to high-
light the option and pressing NavOK.
Speakerphone
Your system administrator can enable or disable the speakerphone mode.
If the speakerphone is enabled, it is activated by pressing the Spkr soft-
key. Press the Spkr softkey again to end speakerphone mode. The audio
then transfers to the handset earpiece. When speakerphone mode is dis-
abled, Spkr will not appear as a softkey label.
Predial
Predial is automatically activated when you begin pressing numbers on
the keypad while in standby mode. Up to 256 numbers may be pressed.
The call is then placed by pressing the START key, NavOK, or the Spkr
softkey. Press Save to add the dialed number to the phonebook before
placing the call.
Predial may be disabled in the Config Menu by your system admini-
strator.
Redial
The standby mode Redl softkey may be used to dial a number selected
from a list of numbers that have been dialed using the predial option.
When it is pressed, a list of the last 10 outgoing calls will be displayed.
Use the Nav keys to highlight the number and press START to dial the
number.
You may save any of these numbers to the phonebook by pressing the
Save softkey. You may also view any entry already saved in the phonebook
by pressing the View softkey.