AVer HVC series User manual

H
HV VC C- -S Se er ri ie es s
V
Vi id de eo o C Co on nf fe er re en nc ci in ng g s sy ys st te em m
User’s Manual

T
Ta ab bl le e o of f C Co on nt te en nt ts s
Introduction ...............................................................................................................................................1
Package Contents .....................................................................................................................................1
Get Familiar with the AVer HVC .................................................................................................................2
Main System........................................................................................................................................2
MIC ......................................................................................................................................................3
Camera................................................................................................................................................3
Remote Control ...................................................................................................................................4
Connecting a Monitor ..........................................................................................................................6
Connecting the camera to main system.............................................................................................. 6
Connecting the MIC............................................................................................................................. 7
Connecting the LAN ............................................................................................................................7
Connecting the Power .........................................................................................................................7
Connecting a Computer ......................................................................................................................8
Connecting a DVD player or Camcorder ............................................................................................ 8
Connecting to a Central System via RS-232 ...................................................................................... 9
Setting Up AVer HVC .................................................................................................................................9
Camera................................................................................................................................................9
Infrared Sensor....................................................................................................................................9
Installing L-Bracket (Optional)........................................................................................................... 10
Positioning the MIC ...........................................................................................................................10
Running the AVer HVC ............................................................................................................................ 11
Navigating the Menus and Settings .................................................................................................. 11
Using the On-screen Keyboard and Numeric Pad............................................................................ 11
Home Menu Screen ................................................................................................................................. 12
Cam. Control .....................................................................................................................................12
To Adjust the AVer HVC Camera .................................................................................................. 12
Dial.....................................................................................................................................................13
To Make a Call Using Dial ............................................................................................................13
Phonebook ........................................................................................................................................13
To Add Group................................................................................................................................ 14
To Edit Group................................................................................................................................15
To Delete Group ...........................................................................................................................16
To Add Phonebook Entries ...........................................................................................................18
To Edit Phonebook Entries ...........................................................................................................20
To Delete Phonebook Entries....................................................................................................... 21
Call History ........................................................................................................................................22
To Check the IN/OUT Calls .......................................................................................................... 22
To Make a Call in Call History ...................................................................................................... 23
Setting................................................................................................................................................ 24
Administrator ..................................................................................................................................... 24

Enable/ Disable Administrator Setting.......................................................................................... 24
Quick Start ......................................................................................................................................... 26
To Setup the AVer HVC ................................................................................................................ 26
To Setup the Language ................................................................................................................ 27
To Setup the System Name..........................................................................................................27
LAN configuration .........................................................................................................................28
To Setup the Network ................................................................................................................... 29
To Setup the Date and Time......................................................................................................... 29
General Setting..................................................................................................................................30
To Enable/Disable Far Control of Near Camera: ......................................................................... 30
To Setup the Language in General Setting .................................................................................. 31
To Set the Auto Turn Off Timer ..................................................................................................... 32
To set the Display Ratio/TV Underscan/Screen Saver ................................................................ 32
Call Setting ........................................................................................................................................34
To Set the Auto Answer Setting.................................................................................................... 34
To Setup the Session Initiation Protocol (SIP) ............................................................................. 35
To Enable/Disable Advanced Encryption Standard...................................................................... 36
Network..............................................................................................................................................37
To Set the Gatekeeper ..............................................................................................................37
To Set the Firewall .....................................................................................................................38
To Enable/Disable Quality of Service ........................................................................................... 39
Video /Audio ...................................................................................................................................... 40
To Enable/Disable Keypad Tone ............................................................................................. 40
To Set the Camera White Balance/Exposure/Frequency.................................................... 40
To Set the MIC Gain Level and MIC Input Source ............................................................... 42
To Specify the Video/Audio Codec.......................................................................................... 43
Reset System ....................................................................................................................................44
To Reset the System ................................................................................................................. 44
Setting the Camera Preset Point....................................................................................................... 44
To Set the Camera Preset Point:.................................................................................................. 44
Testing the Network........................................................................................................................... 45
To Test the Network: ..................................................................................................................... 45
To Test the Video and Audio:........................................................................................................46
To Save and Send the System Log:............................................................................................. 47
Managing the AVeComm System Using the WebTool...................................................................... 48
To Access AVer HVC using the Internet Browser:............................................................................. 48
To use the Cam. Control in WebTool................................................................................................. 49
To Add, Edit and Delete Phonebook using WebTool: ....................................................................... 49
To Download Phonebook Entries in WebTool:.................................................................................. 50
To Edit and Save the Downloaded Phonebook Entries : .................................................................. 51
To Upload Phonebook Entries in WebTool:....................................................................................... 52

To Download Call History in WebTool: .............................................................................................. 53
To Add Phonebook Entry from the Call History list: .......................................................................... 54
To Update the System:......................................................................................................................55
To Back up the System Setting: ........................................................................................................55
To Restore the System Setting:......................................................................................................... 57
Using the AVer HVC.............................................................................................................................. 58
Making a Call..................................................................................................................................... 58
To Call Using the Phonebook: ...................................................................................................... 58
To Call Using Dial: ........................................................................................................................ 59
To Call Using Call History:............................................................................................................60
To End MCU Call: ......................................................................................................................... 61
Record Video ........................................................................................................................................61
To Playback the Recorded Video on AVer HVC ........................................................................... 61
To Playback the Recorded Video Using AVer VCplayer .............................................................. 62
Minimum System Requirements......................................................................................................... 62
Using the VCLink Mobile ..................................................................................................................... 64
To start using VCLink Mobile:.................................................................................................. 64
Using the ScreenShare........................................................................................................................65
To start using ScreenShare: .................................................................................................... 65
Troubleshooting ...................................................................................................................................66
Audio..................................................................................................................................................66
Video / Display................................................................................................................................... 66
Network..............................................................................................................................................67
General..............................................................................................................................................68
Limited Warranty .................................................................................................................................. 68
Limitations of Warranty .......................................................................................................................69
Disclaimer of Warranty ........................................................................................................................69
Limitation of Liability ........................................................................................................................... 69
Governing Law and Your Rights......................................................................................................... 69
Federal Communications Commission Statement (Class A) .......................................................... 69
Class A ITE:...........................................................................................................................................69
CE Class A (EMC) .................................................................................................................................70
Disclaimer .............................................................................................................................................70
Trademarks ........................................................................................................................................... 70
Copyright............................................................................................................................................... 70
Remote Control Battery Safety Information ...................................................................................... 70
Operating Temperature: 40°C ............................................................................................................. 70

1
ENGLISH
I
In nt tr ro od du uc ct ti io on n
Thank you for choosing AVer HVC. AVer HVC series is a video conferencing device which allows you
to see and communicate with your client. With AVer HVC, you can create a 4-party video conference
call with your board members from different countries or locations. This saves you time and travel
expenses.
AVer HVC series uses 5-megapixel camera sensor and gives you high definition 720p video quality.
You can hook up AVer HVC with HDMI monitor which gives you high definition video quality. By using
a USB flash drive, you can save capture still image and record video, and review it anytime on AVer
HVC or on PC with the bundled AVer VC player and share it with your meeting attendees.
P
Pa ac ck ka ag ge e C Co on nt te en nt ts s
Make sure the following items are included in the package.
AVer™ HVC
(main system, camera, table
hub and mic)
Zoom
Layout
Vol
Presentati on
Record
Mute
Image Ctrl P reset Snapshot D ual
Far/N ear Input
16:9/4:6 Back
Call Hang up
Info Phonebook
Home
12 3
4 5 6
7 8
0
@#
#
9
Remote Control
L-Bracket
(camera stand)
2 AAA Batteries
Warranty Card
2
Quick Installation Guide
HVC-Series
Video Conferencing System
Quick Installation Guide
8-Pin to RS232 Converter
Power Adapter
Power Cord
* The power cord will vary
depending on the standard
power outlet of the country
where it is sold.
MIC Cable
HDMI Cable
3-Pin MIC Converter
Phone to RCA Cable
26Pin-DSub Cable
RJ-45 Cable
VGA Cable
S-video to CVBS Converter

2
G
Ge et t F Fa am mi il li ia ar r w wi it th h t th he e A AV Ve er r H HV VC C
Main System
(1)(2) (3)
Main system front panel (fig. 1.1)
Name Function
(1) USB Flash Drive port
Insert a USB flash drive. This allows you to save captured picture or
record the meeting in video format.
(2) Network Status Check the network connection.
(3) Power Turn on/off the main system.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
Main system back panel (fig. 1.2)
Name Function
(1) LAN Use an RJ-45 Ethernet cable and connect it to RJ-45 Ethernet port. Make sure
to connect AVer HVC to an IP-based network.
(2) RS-232 Connect it to a device with RS-232 interface. This allows you to integrate AVer
HVC with the central system device.
(3) AUX MIC IN Connect it to the central system device MIC.
(4) MIC IN
Receive the audio signal from the MIC.
(5) AUDIO OUT Output the audio signal from the main system on a TV thru RCA left and right
audio connection or amplified speaker.
(6) VGA OUT
Output the video signal from the main system on a flat panel monitor/LCD TV or
LCD/DLP projector thru RGB connection.
(7) HDMI OUT Output the video signal from the main system on a HDMI monitor thru HDMI
connection. In Dual mode, this will be the main screen.
(8) VGA IN Input the signal from a computer or other sources such as document camera.
Connect this port to the VGA output port of a device. Press PRESENT on the
remote and select VGA IN to share and display the video signal from this port
with the video conferencing camera image.
(9) AUDIO IN Receive the audio signal from the audio device thru RCA left and right audio
connection.

3
ENGLISH
Name Function
(10) VIDEO IN Receive the video signal from a media device thru S-Video/RCA video
connection.
(11) CAMERA IN Receive the image from the camera to the main system.
(12) DC 19V
Connect the power adapter into this port.
MIC
(fig. 1.3)
MIC OU
T
MIC IN
(1)
(2)
(3)
Name Function
(1) Mute Turn on/off the mic.
(2) MIC OUT Output the audio signal from the MIC.
(3) MIC IN Receive the audio signal from the other MIC and pass it thru the MIC OUT.
Camera
(1) (2)
(fig. 1.4)
Name Function
(1) IR Sensor Aim the remote control here to operate the unit.
(2) CAMERA Send the signal from the camera to the main system.

4
Remote Control
The remote control requires two (2) “AAA” size batteries (supplied), make sure batteries are installed
properly before using. Aim the remote control to the AVer HVC camera infrared sensor to operate the
unit.
* Available in AVer HVC330/310 model only.
Name
Function
Zoom
Layout
Vol
Presentation
Record
Mu te
Image Ctrl Preset Snapshot Dual
Far / Near Input
16:9/ 4:6 Ba ck
Call Hang up
Info Phonebook
Home
1 2 3
4 5 6
7 8
0
@#
#
9
(4 )
(8 )
(3 )
(5 )
(23)
(22)
(12)
(10)
(17)
(16)
(2 )
(1 )
(18)
(19)
(20)
(14)
(6 )
(7 )
(9 ) (1 5)
(13)
(11)
(21)
(fig. 1.5)
(1)Info
Display the call statistics information.
(2)Numeric Pad
Use to enter numeric number.
(3)Call
Start a call or add another party.
(4)16:9/4:3
Toggle between 16:9 or 4:3 to match the monitor
aspect ratio.
(5)▲,▼,◄, & ► U
se these buttons to navigate through the
selections in OSD menus or on-screen keyboard.

Pan the zoomed in camera image or the captured
image.

Move around within the zoomed in camera image
or the captured image.
(6)Far/Near Select to control either near si
te or far site camera.
The
Cam. Control icon will appear on the screen
to show which camera site you are going to control.
The Cam. Control icon will disappear in 5 sec.
The camera from the far site can only be
operated when the enable far site to control
the camera is permitted.
(7)Mute Turn on/off the MIC. This
mute icon will appear
when the mic is turned off. The mute icon will
become translucent in 5 sec.
(8)Zoom +/-
Zoom in/out the camera image or the captured
image.
(9)Presentation Share either t
he video/image from the VGA IN port
or the captured image.
This
present icon will appear on the screen to
indicate sharing the present image. The present
icon will disappear in 5 sec.

5
ENGLISH
Name Function
Zoom
Layout
Vol
Presentation
Record
Mu te
Image Ctrl Preset Snapshot Dual
Far / Near Input
16:9/ 4:6 Ba ck
Call Hang up
Info Phonebook
Home
1 2 3
4 5 6
7 8
0
@#
#
9
(4 )
(8 )
(3 )
(5 )
(23)
(22)
(12)
(10)
(17)
(16)
(2 )
(1 )
(18)
(19)
(20)
(14)
(6 )
(7 )
(9 ) (1 5)
(13)
(11)
(21)
(fig. 1.5)
(10) *Image Ctrl
Switch between camera and image mode.
Camera mode - a
llows you to pan, tilt, zoom in/out,
and adjust the focus.
Image mode -
allows you to display the captured
image. To save the captured image in the USB
flash drive, press Record.
(11) Preset

Press hold for 3 sec to set the position of the
camera preset point
from the selected number. The
preset point can be set from 0-9.

Press to move the camera target to the selected
preset point number.
(12) *Snapshot
Capture the image from the camera. To view the
captured image, press Image Ctrl.
(13) Dual
Switch to Dual monitor
mode. This split the video
conference screen and present screen.
The video conference screen will be displayed on
the monitor connected to the HDMI OUT of the
main system and the present screen will be
displayed on the monitor connected to the VGA
OUT of the main system.
(14) Layout
Change to different split screen mode.
(15) *Record
Start/Stop video recording. The video recording can
only be saved in a USB flash drive. Whether you
are in a video conference call or not, you can do
the video recording.
(16) Vol +/-
Increase/decrease the speaker volume.
(17) Input
Switch the input source between HVC camera, S-
Video, composite and VGA.
(18) Enter Make a selection in OSD menus or on-screen
keyboard.
Accept incoming call.

Display the site name and icon during the
meeting.
Camera auto focus
(19) Back
Return to previous OSD menu selection or exit
OSD mode.
(20) Hang Up
End the call.
(21) Home
Call up the main screen.
(22) Backspace
Move back one space and delete one character at
a time.
(23) Phonebook Search contact to make a call.
Enter
to add, edit, delete or create group contact
entry.
*Available in HVC330/310 model only

6
Making the Connections
Before making the connection, make sure the power of all devices are turned off. If you are not sure
on where to connect, simply follow the illustrated connections below and also refer to the user
manual of the device you are connecting the AVer HVC with.
Make sure to connect all the connection before connecting the power.
C
Co on nn ne ec ct ti in ng g a a M Mo on ni it to or r
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI
OUT port of AVer HVC. Both VGA OUT and HDMI OUT can be used at the same time. This allows
you to switch to Dual mode which splits the screen and displays the video conference signal on one
screen and present signal on the other screen.
VGA cable
LCD/DLP projector
LCD monitor/LCDTV
VGA cable
HDMI monitor
HDMI cable
VIDEO IN DC 19V
AUX MICIN MIC IN OUT CAMERAIN
VGA IN
C
Co on nn ne ec ct ti in ng g t th he e c ca am me er ra a t to o m ma ai in n s sy ys st te em m
Locate the CAMERA port of the camera and connect it to the CAMERA IN port of the HVC.
26 Pin-DSub cable
(female/female)
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN

7
ENGLISH
C
Co on nn ne ec ct ti in ng g t th he e M MI IC C
Use the supplied MIC cable and connect the MIC cable with the red tag to the MIC IN port of the HVC.
Then connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on top of AVer HVC Mic to turn on/off the mic.
Mic cable
MIC IN
MIC OUT
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERAIN
VGA IN
C
Co on nn ne ec ct ti in ng g t th he e L LA AN N
Use an RJ-45 Ethernet cable and connect it from the LAN port of AVer HVC to RJ-45 wall jack or
Ethernet hub.
Make sure to connect it to an IP-based network.
RJ-45 cable
RJ-45 wall jack
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
C
Co on nn ne ec ct ti in ng g t th he e P Po ow we er r
Connect the power adapter to a standard 100V~240V AC power outlet.
To prevent shock, make sure the connection ports in the main system are connected
before connecting the power and turning on the power.
Make sure to use the supplied 19V power adapter.
Power adapter
Power cord
Wall outlet
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN

8
C
Co on nn ne ec ct ti in ng g a a C Co om mp pu ut te er r
Locate the VGA output port of the computer or laptop and connect it to VGA IN port of HVC.
To share the video signal from the computer, press PRESENT and select “VGA”.
VGA cable
Laptop
Desktop
VIDEO I
NDC 19V
AUX MICINMIC INOUT CAMERA IN
VGA IN
C
Co on nn ne ec ct ti in ng g a a D DV VD D p pl la ay ye er r o or r C Ca am mc co or rd de er r
Locate the S-VIDEO, VIDEO and AUDIO output port of the media player (i.e., DVD player) or
camcorder to share the video instead of the image from the camera and connect it to S-VIDEO IN, or
VIDEO IN and Audio IN port of AVer HVC.
Make sure NTSC/PAL switch setting is set to proper TV system.
For better video quality, we strongly suggest using S-Video Connection.
S-VIDEO
VIDEO
SCART
SCART
O U T P U T
DVD
AUDIO
AUDIO
Speaker
S-Video to SCART cable
(not supplied)
S-Video cable
(not supplied)
RCA cable
(not supplied)
RCA to SCART cable
(not supplied)
2 Phone to RCACable
Camcorder
S-Video to CVBS
Converter
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN

9
ENGLISH
C
Co on nn ne ec ct ti in ng g t to o a a C Ce en nt tr ra al l S Sy ys st te em m v vi ia a R RS S- -2 23 32 2
Use the supplied 8-Pin to RS232 converter and connect the 8-Pin adapter to RS-232 port. Then
connect the other end to RS-232 port of the central system. For the command code, visit our website
and request the list from our technical support.
Laptop
Desktop
VIDEO INDC 19V
AUX MIC IN MIC INOUT CAMERA IN
VGA IN
S
Se et tt ti in ng g U Up p A AV Ve er r H HV VC C
This section provides useful tips on how to setup the AVer HVC to meet your needs.
Camera
The AVer HVC camera design can be panned (Ø +- 100 deg range), tilted (Ø +- 25 deg range) and
zoomed (7X) with the use of the ▲, ▼, ◄ and ►, and Zoom +/- buttons on the remote control.
Avoid manually adjusting the camera to prevent misalignment and damaging the pan and
tilt motor. Always use the remote control to pan and tilt the camera head.
100°
100°0° 0°
25°
25°
Infrared Sensor
Aim the remote control at the camera infrared sensor to operate the unit.

10
Installing L-Bracket (Optional)
Use the L-bracket on your LCD monitor.
1. Attach the supplied Velcro strips on the L-bracket.
One on top, two underneath and the big one on
the front side.
2. Remove the adhesive cover and place the L-
bracket on the LCD monitor.
3. Place the HVC camera on top of the L-bracket.
Positioning the MIC
The microphone best reception range is within 3m.
TV
MIC
3m
3m
AVer
(single microphone)
TV
MIC1
MIC2
3m
AVer
AVer
TV
MIC1
MIC2
AVer
3m
3m
AVer
(two microphones)

11
ENGLISH
R
Ru un nn ni in ng g t th he e A AV Ve er r H HV VC C
Upon running the AVer HVC for the first time or the system is being reset, the system will instantly
direct you to Quick Start menu. See Quick Start.
Navigating the Menus and Settings
1. In the Home menu, press ► and ◄on the remote to toggle
between the 5 selections.
2. Press to make a selection or the new setting to take
effect.
Using the On-screen Keyboard and Numeric Pad
1. Use the ▲, ▼, ◄ and ► buttons to move the selection and
to make a selection.
2. Select and press to void the action and return to
the previous or Home menu.
3. Select and press to delete all the entered
characters or number.
4. Select and press to delete one character or
number.
5. Select and press to save and take effect the
action and return to previous menu.
6. For numeric pad, you may use the number button on the
remote and press to save and take effect the action
and return to previous menu. Before you press ,
make sure in the numeric pad the is selected.

12
H
Ho om me e M Me en nu u S Sc cr re ee en n
There are 5 selections on the Home menu screen: Cam. Control, Dial, Phonebook, Call History, and
Setting. Upon running the AVer HVC, the Home menu screen will be displayed. Simply use the ►and
◄buttons to move between selections and press to make a selection. You can easily place a call
and select the site contact either in Phonebook, Call History, or Dial. The administrator can also set
security password to prevent changing the system setting and WebTool access.
Cam. Control
The Cam. Control allows you to adjust the visual angle of the camera, before making a call.
1B
To Adjust the AVer HVC Camera
4.
Select Cam. Control and press . The screen will
completely show the camera image and hide the
Home menu.
5.
Using the remote control, press ◄and ► to pan, ▲ and
▼to tilt, and Zoom+ and Zoom-
to increase and decrease
the camera magnification.
6.
Press to call up the Home menu again or to return
to previous.

13
ENGLISH
Dial
The Dial allows you to make a call by entering the IP address and set the call quality setting.
2B
To Make a Call Using Dial
1.
Select Dial and press . The on-screen numeric pad
will appear.
To set the Call Quality, use ▲, ▼, ◄ and ► buttons to
move the selection box to the Call Quality drop-down
list and press to select the value.
2.
Use the numeric button on the remote to enter the IP
address and press to make a call.
Phonebook
The Phonebook allows you store, edit, delete contact information, group contact by category, search
contact and make a call. The group and site name of the contacts in the directory will be displayed in
alphabetical order. You may also use the WebTool to work on the phonebook entries.

14
3B
To Add Group
1.
Select Phonebook and press .
2.
Select Group and press .
In grouping the contacts, you can easily categorize
the contacts into a specific group such as client,
vendor, company, branch, and etc.
3.
Select New Group and press .
4.
Use the ▲, ▼, ◄ and ► buttons to move the selection in
the on-screen keyboard and press to make a
selection. Select and press to save the new
group name.

15
ENGLISH
5. The new group name will be saved and displayed in the
Group list.
4B
To Edit Group
1.
Select Phonebook and press .
2.
Select Group and press .
3. Select the name you want to modify in the Group list.
4.
Select Edit Group and press .

16
5.
Use the ▲, ▼, ◄ and ► buttons to move the selection in
the on-screen keyboard and press
to make a selection.
Select and press to save the revised group name
.
6.
The revised group name will be saved and displayed in
the Group list.
5B
To Delete Group
1.
Select Phonebook and press .
2.
Select Group and press .