AVer HVC series User manual

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Package Contents
1234
PN:303AALL-- ACR
Madein Taiwan
Wa rra nty card
Eng lish
War r anty Per i odofAVerProduc t Purch ased :
AVer H V CSer ies: 2 Years Li mi t ed Pa rt s a nd L a bor.
All AVer H V CSeriesAccessor i es:1Year PartsandLabor.
繁體中文
圓展科技股份有限公司保固說明:
AVer HV C產品系列:享2年保固期。
AVer HV C相關耗材:享1年保固期。
日本語
アバーメディア製品保証期間
AVer HV CSer ies本体：2年間保証
AVer HV CSer ies付属品：1年間保証
ภาษาไทย
ระย ะ เวล า กา รร ับประ กันผลิตภัณฑเอเวอรมีเดีย
ชุดผลิตภัณฑAVer HVCSeries:2ปีเฉพาะคาอะไหลแล ะคาแรง
อุปกรณเสริม AVerHVCSeriesทังหมด:1ปีค าอะไ หลและคาแ รง
Deut sch
Gar anti e z eitfürdas er w or beneAVerProdukt:
AVer H V CSer ie: 2 Ja hre auf Tei le undAr beit
Al le AVer HV CSer ies-Zubehörteile:1 Jahr auf Bautei le und
Ver a r beitung.
Français
Conditionsdegar antie pourl espr oduitsdelagamme
AVer:
Gam me AVe r H V CSer ies: 2 ansp ièceset m ai nsd’oeuvre.
TouslesaccessoiresdelagammeAVerHVCSer ies: 1 an,
pièces et m aind’oeuvre.
Italiano
Per i o dodivaliditàdellagaranziadelpr odotto AVer
acquistato:
AVer H V CSer ies: Gar a nz ialimitataa2annisuimater i a lie
sulla m anodopera.
Per t ut t i gli alt r i acc es s o riAVerHVCSeries: Gar a n z ia
limi t ata a 1annosuimater i a liesulla m anodopera.
Españo l
Perí o dodeGar antí a de Pr oduct os deAVer de
compra:
AVer H V CSer ies: Hasta 2 añosd e g ar antí a en piezas y
manodeobra.
Tod oslos accesor ios de AVer H V CSeries:1añoen
piezas ym ano de obra.
Česky
Záru ční lhůta zakoupeného pr o dukt u A Ver :
AVer H V CSer ies:2rokynadílyapráci
Vešker é příslušenství AVer HV CSer ies: 1 rok n a dí l y a pr áci .
Polski
Gwa r ancj a na zakupi ony p r o dukt AVer:
AVer H V CSeries:2latagwarancj i na c zęśc i i r o boci z nę
Poz osta łeakcesoria AVer HV CSer ies: 1 r ok gw ar ancj i na
części i r o boc iz nę
Portu guês
Per í o dodeGarant ia d o Pr oduto AVer
Adquiridos:
Ser ieAVerHVC:2(dois) anoslimitadoapeças e m ã ode-
obra
Todos os acessór ios da AVer H V CSer ies: 1 ( um)anolimitado
apeças e mã o- d e- obra
Pусский
Ог р аниченнаягарантия
Пер и одгарантиина приообрет е нный т о в рар
AVer
2года для уст р ойстваAVe r HV CSeriesсерия,
зарядного устрайст ваиподствки
1годд ляаккумулятораи аксессуаров
Suomi
AVertuot tei d en takuuai ka:
AVer H V CSer iestuotteet : 2 vuottaosillejatyölle.
Kai k k i AVe r H V CSerieslisätarvikkeet:1 vuosi osi lle ja t y öl le .
Tür kçe
Sat ınalınan AVer ür ününgaranti
peri o du: AVer HV CSeries: 2Senesınırl ıparçaveişçilik
Büt ün AVer H V CSeriesAksesuarl ari: 1 yıllıkparçaveişçili k
garan t i si kapsam ındadır.
Nederl ands
Gar anti eper iodevanAVer product na a anko op:
AVer H V CSeries:2 j a argarantieop ar beidslo onen
onderdel en.
Al l e t o e b e h o r envanAVerHVCSeries: 1 j aaronder delenen
ar b ei ds l oon.
العربية
مدةالضمانللم نتجات ا لمباعة م نشرﺁة ا ف رميد يا:
ضمان محد ودلمدةعامينلقطع الغياروا لص يانة (باستثناء
:AVerHVCSeriesسلسة
البطاريةعامواحدفقط)
عام واح د فق ط ل قطع ا لغيا ر و ا لص يانة :AVerH VCSeriesجميع م لحقات
Distributor/Dealer
简体中文
圆展科技股份有限 公司保修说明:
AVer HV C产品系列:享2年保修期。
AVer HV C相关耗材:享1年保修期。
2
Quick Installation Guide
HVC-Series
Vid eo C o nfer en cin g Syst em
6 7 8 9
10 13
16 18
11 14
17 19
12
15
5
20 21 22 23

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1. Main System
2. Quick Guide
3. Warranty Card
4. Software and Manual CD
5. L-Bracket (camera stand optional)
6. 3.5mm to RCA cable
7. S-Video to Composite Converter
8. 3-Pin Standard XLR Adapter
9. DB9 RS232 Converter
10. HDMI Cable
11. 6 Pin Mini XLR MIC Cable (10M)
12. 6 Pin Mini XLR MIC Cable (5M)
(Optional for HVC130/110)
13. 26-Pin D-Sub Camera Cable
(female/female)
14. RJ-45 Cable
15. VGA Cable
16. Power Adapter
17. Power Cord
18. AAA Batteries
19. Velcro
20. Camera
21. Mic
22. Mic
(Optional for HVC130/110)
23. Remote Control
2341
A
B
C
A
B
C
5
20
21
22
23
6
11
16
7
12
17
8
13
18
9
14
19
10
15

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Remote Control
The remote control requires two (2) “AAA” size batteries (supplied), make sure batteries are
installed properly before using. Aim the remote control to the HVC camera infrared sensor
to operate the unit.
Name Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1)
(18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
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(1) Call Start a call or add another party.
(2) Phone Book Search contact to make a call.
Enter to add, edit, delete or create group
contact entry.
(3) Enter Make a selection in OSD menus or on-
screen keyboard.
Accept incoming call.
Display the site name and icon during the
meeting.
(4) ▲,▼,◄, & ►Use these buttons to navigate through the
selections in OSD menus or on-screen
keyboard.
Pan the zoomed in camera image or the
captured image.
Move around within the zoomed in camera
image or the captured image.
(5) Present Share either the video/image from the VGA IN
port or the captured image.
This present icon will appear on the
screen to indicate sharing the present image.
The present icon will disappear in 5 sec.
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(6) Vol +/- Increase/decrease the speaker volume.
(7) Zoom +/- Zoom in/out the camera image or the captured
image.
(8) Mute
Turn on/off the MIC. This mute icon will
appear when the mic is turned off. The mute
icon will become translucent in 5 sec.
(9) Preset Press hold for 3 sec to set the position of the
camera preset point from the selected number.
The preset point can be set from 0-9.
Press to move the camera target to the
selected preset point number.

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Name Function
(13)
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1)
(18)
(19)
(15)
(14)
(11)
(21)
(20)
(6)
(7)
(9)
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(10) Backspace Move back one space and delete one character
at a time.
(11) Numeric Pad Use to enter numeric number.
(12) Input Switch the input source between HVC camera,
S-Video, Video and VGA.
(13) Far/Near Select to control either near site or far site
camera. The cam. control icon will appear
on the screen to show which camera site you
are going to control. The cam. control icon will
disappear in 5 sec.
The camera from the far site can only be
operated when the enable far site to
control the camera is permitted.
(14) Layout Change to different split screen mode.
(15) Back Return to previous OSD menu selection or exit
OSD mode.
(16) Home Call up the main screen.
(17) Hang Up End the call.
(18) 16:9/4:3 Toggle between 16:9 or 4:3 to match the
monitor aspect ratio.
(19) Dual Switch to Dual monitor mode. This split the
video conference screen and present screen.
The video conference screen will be displayed
on the monitor connected to the HDMI OUT of
the main system and the present screen will be
displayed on the monitor connected to the VGA
OUT of the main system.
(20) *Snapshot Capture the image from the camera. To view
the captured image, press Image Ctrl.
(21) *Image Ctrl Switch between camera and image mode.
Camera mode - allows you to pan, tilt, zoom
in/out, and adjust the focus.
Image mode - allows you to display the
captured image. To save the captured image
in the USB flash drive, press Record.
(22) *Record Start/Stop video recording. The video recording
can only be saved in a USB flash drive.
Whether you are in a video conference call or
not, you can do the video recording.
(23) Info Display the call statistics information.
* Available in HVC330/310 model only.
For more information, visit http://www.aver.com

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Connection Diagram
VIDEO IN DC 19V AUX MIC IN MIC IN OUT CAMERA I N
VGAIN
Power adapter
Power cord
Wall outlet
RJ-45 cable
RJ-45 wall jack
26 Pin D-Sub cable
(female/female)
MICIN
MICOUT
MIC
MICOUT
MICIN
Mic (2
nd
Mic for HVC330/310)
MIC cable
LCD TV
AUDIO IN R
AUDIO IN L
2 Phone to RCA cable
LCD / DLP projector
LCD monitor/LCD TV
HDMI monitor
VGA cable
HDMI cable
VGA cable
Laptop
Desktop
Visualizer
MIC
3m
3m
AVer
Suggested
MIC Reception Range
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Network Quick Setup Guide
Note: Please pass this page to your Network Admin/IT Dept.
For more detailed instructions in setting up Admin Password/System Name and
Phonebook, please refer to the user manual CD or download the file from our website.
¾Bandwidth Requirements
From the remote press “Home” -> “Setting” -> “System Settings” -> “Network”
Resolution Quality / Bandwidth MCU w/ 3 site*
4SIF (704x480)/4CIF (704x576) 256kbps/384kbps 768kbps/1152kbps
720p @ 30 frames per second
(1280x720) 1Mbps (Point to Point only)
(Example: If you plan to reserve 512k and not exceed 1Mbps for video conferencing then
leave above settings as default. For a specific entry in the phonebook with which you wish
to implement HD, you can set call quality to 1Mbps in the phonebook or while dialing.)
¾AVer HVC H.323 Related Port Usage for Firewall Setup
Port Function Type
1719 Gatekeeper UDP (Bi-Directional)
1720 H.323 Call setup TCP (Bi-Directional)
30000-30039 Signaling and control for audio, call,
video, and data/FECC TCP and UDP
80 HTTP Interface (Web Tool)
5060 SIP TCP and UDP
Enable H.323 ALG (if applicable)
¾Four Possible Setup Scenarios for Video Conferencing
(Please pick the scenario most suitable for your network environment)
1. Public IP Configuration (Outside of Firewall)
- Do you have a dedicated public IP address for the AVer HVC System?
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2. Private IP Configuration (Behind Firewall with Port Forwarding)
3. Behind Firewall with H.323 ALG Setup
4. Existing H.460 Gatekeeper/SBC (Session Border Controller) in your network
¾Scenario 1: Public IP Configuration (Outside of Firewall)
1. From the remote press “Home” -> “Setting” -> “System Settings” -> “LAN
Configuration”.
2. In the “Obtain IP address” line, choose “Static IP”.
3. Manually input the “Public IP address”, “Subnet Mask” and “Default Gateway”.
4. Select “Apply” and press .
5. Press “Home” on the remote to return to the home menu.
6. Press the “Call” button on the remote and you are ready to make your first call.
¾Scenarios 2 and 3: Private IP Configuration (Behind Firewall
with Port Forwarding)
1. From the remote press “Home” > “Setting” > “System Settings” > “LAN
Configuration”.
2. In the “Obtain IP address” line, choose “Static IP”.
3. Manually input the assigned “Private IP address”, “Subnet Mask” and “Default
Gateway”.
4. Select “Apply” and press .
5. Press “Back” on the remote to return to previous menu. If you have H.323 ALG
enabled, skip to step 8.
6. Go to “Network” > “Firewall” and press .
7. Enable the NAT check box and enter the Public IP in the “NAT Public (WAN)
Address” field.
8. Press the “Home” button on the remote to return to the home menu.
9. Press the “Call” button on the remote and you are ready to make your first call
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¾Scenario 4: H.460 Gatekeeper with Firewall Traversal
1. From the remote press “Home” > “Setting” > “System Settings” > “LAN
Configuration”.
2. In the “Obtain IP address” line, choose “Static IP”.
3. Manually input the assigned “IP address”, “Subnet Mask” and “Default Gateway”.
4. Select “Apply” and press .
5. Press “Back” on the remote to return to previous menu.
6. Go to “Network” - > “Gatekeeper” and press .
7. Enter the IP address of your Gatekeeper in the “Gatekeeper IP address” field and
enable the “Use Gatekeeper” check box.
8. Press “Back” on the remote to return to previous menu.
9. Go to “Firewall” and press ; enable the “Enable H.460 firewall traversal” option
10. Press the “Home” button on the remote to return
11. Press the “Call” button on the remote and you are ready to make your first call
¾WebTool
The WebTool allows network administrators to access AVer HVC remotely. To access the
WebTool, make sure the AVer HVC unit has a valid IP and is connected to your network.
From any network computer, open a web browser and input the IP address of your AVer
HVC unit in the URL field.
Cam. Control – allows you to view the
camera, and access the screen interface
and remote control.
Phonebook –allows you to add, edit,
delete, download and upload the
phonebook entries.
Call History –allows you to add contact
in the phonebook, download call history
and call from the list.
Setting –allows you to update the
system, download and restore the system,
and get the test report.
Contact Us –links you to our global
website.
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¾Troubleshooting
1. “DHCP service Failed” message displayed on screen
- Make sure you have connected to a proper DHCP server.
- If you see “192.168.0.1” on the IP address column, it means the device did not get
the correct IP from DHCP server.
- Verify the security setting for MAC address in your network device.
2. Video conference call is established but no video or voice
- If you are connecting to AVer HVC with firewall, make sure you have done the port
forwarding correctly. For non H.323 ALG firewall, please set the NAT configuration
and the WAN IP address on AVer HVC system is entered.
- We suggest having a fixed public IP address for AVer HVC system. With Dynamic
public IP address, it will change after a certain period which depends on your local
ISP.
- There’s a routing issue if you installed two AVer HVC systems sharing one public
IP address.
3. MCU call is established but the 3rd site is unable to see the image from the 2nd site.
- There’s a routing issue. Two AVer HVC systems could be sharing one public IP
address. We do not suggest installing two AVer HVC systems and share one IP
address.
4. Unable to connect to other VC system
- Check to see if you dial the correct IP address.
- Ensure the power status of the device from the other site is on.
- Verify if the firewall blocks the inbound traffics from the other site.
- Verify if the other site rejected your VC call.
For more information, visit http://www.aver.com