AVer HVC series User manual

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Introduction ........................................................................................................................................... 1
Package Contents .................................................................................................................................. 1
Getting Familiar with the AVer HVC ........................................................................................................ 2
Main System .................................................................................................................................... 2
MIC................................................................................................................................................... 3
Camera............................................................................................................................................ 3
Remote Control................................................................................................................................ 4
Making the Connections ......................................................................................................................... 6
Monitor............................................................................................................................................. 6
Camera............................................................................................................................................ 6
MIC................................................................................................................................................... 7
LAN.................................................................................................................................................. 7
Power............................................................................................................................................... 7
Computer ......................................................................................................................................... 8
DVD player or Camcorder ............................................................................................................... 8
Central System via RS-232 ............................................................................................................. 9
Setting Up AVer HVC .............................................................................................................................. 9
Camera............................................................................................................................................ 9
Infrared Sensor (IR)......................................................................................................................... 9
Installing the L-Bracket .................................................................................................................. 10
Positioning the MIC........................................................................................................................ 10
Running the AVer HVC ..........................................................................................................................11
Navigating the Menu and Settings..................................................................................................11
Using the On-screen keyboard and numeric pad...........................................................................11
Home Menu Screen .............................................................................................................................. 12
Cam Ctrl......................................................................................................................................... 12
Adjust the AVer HVC Camera................................................................................................... 12
Dial................................................................................................................................................. 13
Making a Call............................................................................................................................ 13
Phonebook..................................................................................................................................... 13
Add Group................................................................................................................................. 14
Edit Group................................................................................................................................. 15
Delete Group............................................................................................................................. 16
Add Phonebook Entries............................................................................................................ 18
Edit Phonebook Entries ............................................................................................................ 20
Delete Phonebook Entries........................................................................................................ 21
Call History..................................................................................................................................... 22
Check the IN/OUT Calls ........................................................................................................... 22
Make a Call in Call History........................................................................................................ 23
Settings.......................................................................................................................................... 24
Administrator.................................................................................................................................. 24

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Enable/ Disable Administrator Settings .................................................................................... 24
Quick Start ..................................................................................................................................... 25
Setting up the AVer HVC........................................................................................................... 26
Set the Language ..................................................................................................................... 27
Setting the System Name......................................................................................................... 27
LAN Configuration .................................................................................................................... 28
Network Setting......................................................................................................................... 29
Date and Time........................................................................................................................... 29
General Settings............................................................................................................................ 30
Enable/Disable Far Control of Near Camera............................................................................ 30
Set the Language ..................................................................................................................... 31
Auto Turn Off Timer................................................................................................................... 32
Display Ratio/TV Underscan/Screen Saver.............................................................................. 32
Call Settings................................................................................................................................... 34
Auto Answer setting.................................................................................................................. 34
Session Initiation Protocol (SIP)............................................................................................... 35
Enable/Disable Advanced Encryption Standard (AES)............................................................. 36
Network.......................................................................................................................................... 37
Gatekeeper Settting .............................................................................................................. 37
Firewall Setting ...................................................................................................................... 38
Enable/Disable Quality of Service (QoS).................................................................................. 39
Video/Audio.................................................................................................................................... 40
Enable/Disable Keypad Tones............................................................................................. 40
Camera White Balance/Exposure/Frequency ................................................................... 40
MIC Gain Level and MIC Input Source............................................................................... 42
Specify the Video/Audio Codec........................................................................................... 43
Reset System................................................................................................................................. 44
Setting the Camera Preset Point ................................................................................................... 44
Testing the Network ....................................................................................................................... 45
Network Test............................................................................................................................. 45
Test the Video and Audio.......................................................................................................... 46
Save and Send the System Log............................................................................................... 47
Managing the AVer HVC System Using the WebTool.................................................................... 48
Access using an Internet Browser: ................................................................................................ 48
Cam. Control.................................................................................................................................. 48
Add, Edit and Delete Phonebook Entries ...................................................................................... 49
Download Phonebook Entries ....................................................................................................... 49
Edit and Save the Downloaded Phonebook Entries...................................................................... 50
Upload Phonebook Entries............................................................................................................ 51
Download Call History.................................................................................................................... 52
Add Phonebook Entries from the Call History............................................................................... 54
Update the System ........................................................................................................................ 54
Backup the System Settings.......................................................................................................... 55

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Restore the System Settings ......................................................................................................... 56
Using the AVer HVC .......................................................................................................................... 57
Making a Call................................................................................................................................. 58
Call using the Phonebook......................................................................................................... 58
Call using Dial........................................................................................................................... 58
Call using Call History............................................................................................................... 59
End MCU Call........................................................................................................................... 60
Record Video..................................................................................................................................... 60
Playback the Recorded Video on AVer HVC ............................................................................ 61
Playback the Recorded Video using AVer VCplayer ................................................................ 62
Using VCLink Mobile ........................................................................................................................ 63
Using the VCLink Desktop............................................................................................................... 64
Troubleshooting................................................................................................................................ 66
Audio.............................................................................................................................................. 66
Video / Display............................................................................................................................... 66
Network.......................................................................................................................................... 67
General .......................................................................................................................................... 67
Limited Warranty............................................................................................................................... 68
Federal Communications Commission Statement (Class A) ....................................................... 69
Class A ITE......................................................................................................................................... 69
CE Class A (EMC).............................................................................................................................. 69
DISCLAIMER...................................................................................................................................... 70
TRADEMARKS................................................................................................................................... 70
COPYRIGHT....................................................................................................................................... 70
Remote Control Battery Safety Information................................................................................... 70

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I
In nt tr ro od du uc ct ti io on n
Thank you for choosing AVer video conferencing solutions. The HVC series is designed to
provide HD video conferencing with all the features needed to see immediate benefits to online
collaboration and communication.
P
Pa ac ck ka ag ge e C Co on nt te en nt ts s
Make sure the following items are in your HVC package.
AVer™ HVC
(main system, camera and mic)
Remote Control
L-Bracket
(camera stand)
Manual CD
2 AAA Batteries
8-Pin to RS232 Converter
Power Adapter
Power Cord
* The power cord will vary
depending on the standard
power outlet of the country
where it is sold.
MIC Cable
HDMI Cable
3-Pin MIC Converter
Phone to RCACable
26Pin-DSub Cable
(female/female)
RJ-45 Cable
VGA Cable
S-video to CVBS Converter

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Ge et tt ti in ng g F Fa am mi il li ia ar r w wi it th h t th he e A AV Ve er r H HV VC C
Main System
(1) (2) (3)
Main system front panel (fig. 1.1)
Name Function
(1) USB Ports
Save captured images or record meetings on to a USB flash drive.
(2) Network Status
Displays network connection status.
(3) Power
Turn on/off main system.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
Main system back panel (fig. 1.2)
Name
Function
(1) LAN Port
Use a RJ-45 Ethernet cable to connect with your network. Requires
IP-based network.
(2) RS-232
Integrate the system into a RS-232 interface.
(3) AUX MIC IN
Connect an external microphone (MIC).
(4) MIC IN
Receives audio signal from MIC.
(5) AUDIO OUT
Outputs audio signal from the main system to external speakers or
sound system.
(6) VGA OUT
Outputs video signal to a display device using VGA. In dual screen
mode, this output functions as the secondary screen.
(7) HDMI OUT
Outputs video signal to a HDMI display. In dual screen mode, this
output functions as the primary screen.
(8) VGA IN
Receives video input from a computer, document camera or other
VGA device.
(9) AUDIO IN
Receives audio signal from an external audio source thru RCA left
and right audio connections.
(10) VIDEO IN
Receives video input from a media device thru S-Video/RCA video
connection.

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Name
Function
(11) CAMERA IN
Connects the camera to the main system.
(12) DC 19V
Connects the power adapter to the system.
MIC
(fig. 1.3)
MIC OUT
MIC IN
(1)
(2)
(3)
Name Function
(1) Mute
Mute/Unmute the Mic.
(2) MIC OUT Outputs audio signal from the MIC.
(3) MIC IN
Receives audio signal from the second MIC and passes it thru the
MIC OUT to the main system.
Camera
(1) (2)
(fig. 1.4)
Name Function
(1) IR Sensor
Receives IR signal from the remote control for system
operation.
(2) CAMERA
Sends camera video feed to the main system.

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Remote Control
The remote control requires two (2) “AAA” size batteries (included). Make sure the batteries are
installed properly before using the remote. Aim the remote control at the AVer HVC camera
infrared sensor to operate the unit.
* Available in AVer HVC310 model only.
Name Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1) (18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
(fig. 1.5)
(1) Call
Start a call or add another party.
(2) Phone Book

Search contacts to make a call.
Add, edit, delete or create group contact
entries.
(3) Enter 
Make a selection in OSD menus or on-screen
keyboard.
Accept incoming calls.
Display the site name and icon during the
meeting.
(4) ▲,▼,◄, &
►
Use these buttons to navigate through the
selections in OSD menus or on-screen
keyboard.
Pan and tilt the camera to adjust the viewing
angle.
Pan, tilt the zoomed in camera image or
captured image.
(5) Present
Share either content from the VGA IN port or
the latest captured image.
This present icon will appear on the screen
to indicate content sharing. The icon will
disappear after 5 sec.
(6) Vol +/-
Increase/decrease the speaker volume.
(7) Zoom +/-
Increase/decrease the camera zoom or the
captured image magnification.
(8) Mute
Mute/Unmute the MIC. This mute icon will
appear when the mic is muted. The mute icon
will become translucent after 5 sec.
(9) Preset

Press and hold for 3 sec to set the position of
the camera to a preset from 0-9.
Press to move the camera to a selected
preset point number.
(10) Backspace
Move back one space and delete one
character at a time.
(11) Numeric Pad
Use to enter numeric numbers.
(12) Input
Switch the input source betweenAVer HVC

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Name Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1) (18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
(fig. 1.5)
camera, S-Video, or Video.
(13) Far/Near
Select to control either near site or far site
camera. The cam ctrl icon will appear on
the screen to indicate which site’s camera you
are controlling. The cam ctrl icon will disappear
after 5 sec.
The far site camera can only be
operated when this feature is enabled.
(14) Layout Change the screen layout.
(15) Back Return to previous OSD menu selection.
(16) Home Bring up the main screen.
(17) Hang Up End the call.
(18) 16:9/4:3 Toggle between 16:9 or 4:3 aspect ratios.
(19) Dual
Switch to dual screen mode. This splits the
video conferencing screen and present screen
onto two separate monitors (two monitors must
be connected to use this feature, one through
HDMI and one through VGA).
(20) *Snapshot
Capture the image from the camera. To view
the captured image, press Present or Image
Ctrl.
(21) *Image Ctrl
Switch between camera and image modes.
Camera mode - allows you to pan, tilt, zoom
in/out, and adjust the focus.
Image mode - allows you to display the
captured image. To save the captured
image in the USB flash drive, press Record.
(22) *Record
Start/Stop video recording. The video recording
can only be saved to a USB flash drive. You do
not need to be on a video conference to
record.
(23) Info Display the call statistics information.

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Before making the connections, make sure all devices are powered off. Refer to the illustrated
connections below and also to the user manual of the device you are connecting to the AVer
HVC system.
Make sure all connections have been made before powering on the system.
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Co on nn ne ec ct ti in ng g a a M Mo on ni it to or r
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA
OUT/HDMI OUT port of the AVer HVC. Both VGA OUT and HDMI OUT can be used at the
same time, allowing you to switch to dual screen mode.
VGA cable
LCD/DLP projector
LCD monitor/LCD TV
VGA cable HDMI monitor
HDMI cable
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
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Locate the port on the back of the camera and connect it to the CAMERA IN port of the HVC.
26 Pin-DSub cable
(female/female)
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN