AVer EVC300 User manual

EVC300
EVC900
User Manual

TABLE OF CONTENTS
INTRODUCTION .................................................................................................................... 1
Features....................................................................................................................................................... 1
Package Contents........................................................................................................................................ 2
INSTALLATION ..................................................................................................................... 3
Getting Familiar With the EVC -Series.......................................................................................................... 3
Main System............................................................................................................................................ 3
MIC.......................................................................................................................................................... 4
Camera.................................................................................................................................................... 5
Remote Controller.................................................................................................................................... 6
Connections ................................................................................................................................................. 8
Connecting Monitors (VGA Out/HDMI Out).............................................................................................. 9
Connecting the Camera (Camera In) ..................................................................................................... 10
Connecting the MIC (MIC In) ................................................................................................................. 10
Connecting the LAN (RJ-45).................................................................................................................. 10
Connecting the Power (DC 12V)............................................................................................................ 11
Connecting PC (VGA in/DVI In) ............................................................................................................. 11
Connecting the Audio (Audio In/Out)...................................................................................................... 12
USB Storage (USB Ports)...................................................................................................................... 12
CAMERA AND MICROPHONE INTRODUCTION ................................................................... 13
Using the Camera ...................................................................................................................................... 13
Infrared Sensor (IR).................................................................................................................................... 13
Positioning the MIC .................................................................................................................................... 14
AVER EVC WIZARD SETUP ................................................................................................. 15
Start....................................................................................................................................................... 15
Language............................................................................................................................................... 15
Site Name.............................................................................................................................................. 16
Network Setting ..................................................................................................................................... 16
Public IP Configuration (Outside of Firewall):......................................................................................... 17
Private IP Configuration (behind firewall port forwarding):...................................................................... 18
SIP Setting............................................................................................................................................. 20
AVER EVC OPERATION....................................................................................................... 23
Before You Begin....................................................................................................................................... 23
Home Screen ............................................................................................................................................. 23
Configuration Icons................................................................................................................................ 23
Camera and MIC Icons.......................................................................................................................... 24
WAN Address........................................................................................................................................ 24
ReaL-Time Clock................................................................................................................................... 25
System Info............................................................................................................................................ 25
Dial............................................................................................................................................................. 26
Hang up the call..................................................................................................................................... 28
Video Layout.......................................................................................................................................... 28
Phonebook................................................................................................................................................. 29
Group..................................................................................................................................................... 29
New Site (Contact in Phonebook).......................................................................................................... 34
Contacts List.......................................................................................................................................... 38
Favorite.................................................................................................................................................. 38
Call History................................................................................................................................................. 39
General Setting .......................................................................................................................................... 41

Call Settings........................................................................................................................................... 41
System Settings..................................................................................................................................... 44
Administrator.......................................................................................................................................... 45
Monitor................................................................................................................................................... 47
Date and Time....................................................................................................................................... 48
Reset System ........................................................................................................................................ 51
Video/Audio................................................................................................................................................ 52
Camera.................................................................................................................................................. 52
Microphone............................................................................................................................................ 54
Video/Audio Codecs .............................................................................................................................. 55
Network...................................................................................................................................................... 56
LAN Configuration.................................................................................................................................. 56
LAN Configuration (IPv6)....................................................................................................................... 58
Firewall.................................................................................................................................................. 60
SIP......................................................................................................................................................... 61
SIP Configuration................................................................................................................................... 65
Gatekeeper............................................................................................................................................ 69
Test........................................................................................................................................................ 71
WEB CONFIGURATIONS ..................................................................................................... 72
Using the WebTool..................................................................................................................................... 72
Managing Phonebook................................................................................................................................. 74
Edit and Save ........................................................................................................................................ 74
Download Phonebook Entries................................................................................................................ 75
Upload Phonebook Entries .................................................................................................................... 75
Update System........................................................................................................................................... 76
TROUBLESHOOTING .......................................................................................................... 77
Audio.......................................................................................................................................................... 77
Video/Display ............................................................................................................................................. 77
Network...................................................................................................................................................... 78
Others ........................................................................................................................................................ 81
SCENARIOS FOR LAN CONNECTION.................................................................................. 82
Public IP Configuration (Outside of Firewall) .............................................................................................. 82
Private IP Configuration (Behind Firewall with Port Forwarding)................................................................. 83
H.460 Gatekeeper with Firewall Traversal.................................................................................................. 85
REMOTE CONTROL BATTERY SAFETY INFORMATION...................................................... 86
LIMITED WARRANTY .......................................................................................................... 87
Limitations of Warranty............................................................................................................................... 87
Disclaimer of Warranty............................................................................................................................... 87
Limitation of Liability................................................................................................................................... 88
Governing Law and Your Rights................................................................................................................. 88
FEDERAL COMMUNICATIONS COMMISSION STATEMENT (CLASS A) ............................... 89
Class A ITE................................................................................................................................................ 89
CE Class A (EMC)...................................................................................................................................... 89
COPYRIGHT ........................................................................................................................ 90
Trademarks................................................................................................................................................ 90
Disclaimer .................................................................................................................................................. 90

1
Introduction
Thank you for choosing EVC300 / EVC900 which offers professional videoconferencing experience in
new cost performance benchmark.
EVC300 / EVC900 gives you the latest technologies; slim form factor, flexible integration options and
backward compatibility to most videoconferencing install bases. It makes any business meetings and
special events much more reliable, effective, and secure.
Features
EVC300 - 4 points embedded MCU support H.323 and SIP protocol video conferencing system
EVC900 - 10 points embedded MCU support H.323 and SIP protocol video conferencing system
Support full content sharing experience (send and receive) at 30fps, send content from VGA or
HDMI
Dual monitor support via HDMI1 and HDMI2/VGA
Support CIF (352x240) up to Full HD (1920x1080 30fps) video call
EVC300 / EVC900 PTZ camera is 16x Optics PTZ camera with 2Mp low lux sensor
Include one microphone array, much better audio pick up than competitor offering
10/100 and Gigabit Ethernet; video bandwidth from 128Kbps to 4Mbps
Support IPv4 / IPv6 and Wake-on-LAN (WOL)
User-friendly on screen operation, support up to 21 languages
Support Phonebook download, upload and edit
Call history lookups of received, placed and missed calls, allow directly saving it to favorite
contact list
Support H.460 Gatekeeper for NAT and firewall traversal
G.722.1C* wideband support
Infrared (IR) remote control has power button; system supports remote API for AV integration
Secure communication using AES 128bit encryption
*:G.722.1/G.722.1C, licensed from Polycom®

2
Package Contents
The following items are included in the package. Please check if each item is available before using.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1. Main System
2. Camera
3. Microphone
4. Remote Control
5. Power Adapter
6. Power Cord
7. VGA Cable
8. Mini Din 8 pin MIC Cable (5m)
9. HDMI Cable * 2
10. Camera Cable (3m)
11. RJ-45 Cable (3m)
12. DVI to HDMI Connecter
13. Warranty Card
14. Quick Installation Guide
15. AAA Batteries
16. Back Panel Label
The power cord will vary depending on the standard power outlet of the country where it is sold.

3
Installation
Getting Familiar With the EVC -Series
EVC includes Main System, MIC, Camera and Remote Controller.
Main System
Front Panel:
Name
Function
(1) LED Indicator
Show you the status of your LAN connection.
1. Solid Green: LAN connection is successfully
2. Flash Green: Data transmission is processing through the LAN
connection.
(2) POWER Button
Press this button to turn on/off main system. Red: power off; Blue: power
on
(3) & (4) USB Port
Use to connect the USB storage for system log saving and FW upgrade.
Back Panel:
(1) (2) (3) (4) (5) (6)(7) (8) (9) (10) (11) (12)
Name
Function
(1) LAN Port
Use the RJ-45 Ethernet cable to connect an IP-based network to the LAN
port.
(2) CAMERA IN Port
Connect the camera to the main system via a camera cable.
(3) MIC IN Port
Receive audio signal from MIC device via a mini din 8 pin MIC cable.
(4) DVI IN Port
Using the DVI to HDMI connector to transfer the DVI to HDMI interface and
through the HDMI cable connects to the PC or NB.
(5) VGA IN Port
Connect the VGA cable to the VGA input port located on the back panel, and
connect the other end of VGA cable to a VGA input source (ex. Document
camera, Laptop or Desktop) to input video signal.

4
Name
Function
(6) AUDIO IN Port
Receive audio signal from an external audio source through the audio cable.
(7) AUDIO OUT Port
Use to connect the main system to external speakers or amplifiers for audio
signal output.
(8) HDMI-1 Port
Connect an HDMI cable from the HDMI monitor to HDMI-1 output port
located on the back panel. The HDMI interface allows you to transmit both
audio and video signals over a single cable (HDMI cable). In dual screen
configuration, the output screen connected to this port will be set up to
primary screen automatically.
(9) HDMI-2 Port
Connect the HDMI cable to the HDMI-2 output port located on the back
panel, and connect the other end of HDMI cable to a display device to output
both video and audio signal. In dual screen configuration, the output screen
connected to this port will be set up to secondary screen automatically.
(10) VGA OUT Port
Connect the VGA cable to the VGA output port located on the back panel,
and connect the other end of VGA cable to a display device to output video
signal. In dual screen configuration, the output screen connected to this port
will be set up to secondary screen automatically.
(11) RESET Button
Press it to reboot the main system unit.
(12) POWER Port
Connect the power supply cord and adapter to the power port located on the
back panel. And connect the other end of the power cord to a suitable power
outlet.
MIC
Name
Function
(1) Mute
Mute/Unmute the Mic. Blue: Unmute; Red: Mute
(2) MIC OUT Port
Outputs audio signal from the MIC to main system.
(3) MIC IN Port
Receive audio signal from the second MIC and pass it through the MIC
OUT to the main system.

5
Camera
Name
Function
(1) IR Sensor
Receive IR signal from the remote control for system operation. Amber
light blinks when it detects key pressing event from remote.
(2) CAMERA OUT Port
Connect the camera cable to the CAMERA OUT port located on the back
of camera and CAMERA IN port located on the back panel of main
system for a video transmission.

6
Remote Controller
The remote controller requires two “AAA” batteries (included). Make sure the batteries are installed
properly before using the remote controller. Aim the remote controller at the infrared sensor of your
AVer EVC camera to remote control the unit.
The remote controller included is only available for EVC300 / EVC900.
Zoom
Layout
Vol
Presentation
(1)
(3)
(4)
(7)
(5)
(10)
(12)
(14)
(16)
(20)
(22)
(23)
(2)
(6)
(9)
(8) (11)
(15)
(18)
(17)
(21)
(25)
(24)
(13)
(19)
Name
Function
(1) Info
Press this button to display the call statistics
information.
(2) Power
Press this button to power on/off the main
system.
(3) Numeric Pad
Use to enter alphanumeric. Press button
and hold can switch between numeric mode
and alphanumeric mode.
(4) Keypad
In enter mode, press this button to display the
on-screen keyboard.
(5) Phonebook
Search contacts to make a call.
Add, edit, delete or create group contact
entries.
(6) Delete
Press this button to back delete one character
at a time.
(7) Call
Start a call.
(8) Home
Bring up the main screen.
(9) Hang up
End the call.
(10) Help
In Home menu and video screen mode, press
it to display on-screen help information.
(11) Back
Return to previous OSD menu.
(12) Navigation
Buttons
(, , , )
a. Use these buttons to navigate through
the selections in OSD menus or
on-screen keyboard.
b. Pan and tilt the camera to adjust the
viewing.
c. Pan, tilt the zoomed in camera image or
captured image.
(13) Enter
a. Make a selection in OSD menus.
b. Accept incoming calls.
c. Display the site name and icon during
the meeting.
d. Auto Focus function(PTZ camera only)
(14) Far/Near
Select to control either near site or far site
camera. The cam ctrl icon will appear on the
screen to indicate which site’s camera you
are controlling. The cam ctrl icon will
disappear after press the Far/Near key 5 sec.

7
Zoom
Layout
Vol
Presentation
(1)
(3)
(4)
(7)
(5)
(10)
(12)
(14)
(16)
(20)
(22)
(23)
(2)
(6)
(9)
(8) (11)
(15)
(18)
(17)
(21)
(25)
(24)
(13)
(19)
Name
Function
(15) Input
Switch screen display between camera
screen and input source screen.
(16) Zoom +/-
Increase/decrease the camera zoom or the
captured image magnifications.
(17) Vol +/-
Increase/decrease the speaker volume.
(18) Mute
Mute/Unmute the MIC. The mute icon will
appear when the MIC is muted. The mute
icon will become translucent after enabling 5
sec.
(19) Record
Start/Stop video recording. The video
recording can only be saved to a USB flash
drive. You do not need to be on a video
conference to record.
(20) Presentation
Share the content that comes from either the
VGA input source or the DVI input source.
The present icon will appear on the screen
when the presentation function is enabled.
The icon will disappear after 5 sec.
(21) Layout
Change the screen layout.
(22) AVer Point
Specified for some special functions. For
example, on the Phonebook configuration
screen of EVC application, press this button
to create a new Group. (AVer Point To be
developed)
(23) Preset
Press and hold for 3 sec. to set the position of
the camera to a preset from 0~9.
Press to move the camera to a selected
preset point number.
(24) Snapshot
Capture the image from the camera. To view
the captured image, press Present button.
(To be developed)
(25) Dual
Switch to dual screen mode. This splits
the video conferencing screen and
present screen onto two separate
monitors (two monitors must be
connected to use the feature, one
through HDMI and one through
VGA/HDMI-2).
Press and hold can switch to OSD menu
between primary and secondary screen.

8
Connections
Before making the connections, make sure all devices are powered off. Refer to the illustrated
connections below and also to the user manual of the device you are connecting to the EVC300 /
EVC900 system.
Make sure all connections have been connected successfully before powering on the system.

9
Connecting Monitors (VGA Out/HDMI Out)
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI
OUT port of the AVer EVC with the supplied VGA/HDMI cable. You can connect the VGA OUT and
HDMI-1 OUT ports or HDMI-1 OUT and HDMI-2 ports at the same time upon a dual screen
configuration. The HDMI-2 output and VGA output port displays screen scene and resolution are
same.

10
Connecting the Camera (Camera In)
Locate the port on the back of the camera and connect it to the CAMERA IN port of the EVC with the
supplied camera cable.
Connecting the MIC (MIC In)
Use the supplied MIC cable and connect the red tag connector to the MIC IN port of the EVC. Then
connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on the top of AVer EVC-MIC to mute/un-mute the MIC.
Please connect the cable to the port follow by the color on the cable and port, ex. red to red.
Connecting the LAN (RJ-45)
Connect the LAN port of AVer EVC to a RJ-45 wall jack or Ethernet hub with the supplied RJ-45
cable.
It is requires an IP-based network before beginning LAN connection.

11
Connecting the Power (DC 12V)
Connect the power adapter to a standard 100V~240V AC power outlet with the supplied power
adapter and power cord.
(1) To prevent shock, make sure all the connections on the main system are connected
successfully before connecting the power cable and turning on the power.
(2) Make sure to use the supplied available power adapter.
Connecting PC (VGA in/DVI In)
Locate the VGA output port of the Laptop or Desktop and connect it to VGA IN port of EVC with the
supplied VGA cable for an image display.
Use the supplied DVI to HDMI connector and connect to the HDMI port of Laptop or Desktop with
HDMI cable.
To share the video signal from the computer, press PRESENTATION and select “VGA” or ”DVI”
source.

12
Connecting the Audio (Audio In/Out)
AUDIO IN:
Locate the AUDIO output port of the Laptop or Desktop and connect it to AUDIO IN port of AVer EVC
with the supplied 3.5mm Audio cable.
3.
AUDIO OUT:
Locate the AUDIO in port of the LCD TV speaker or normal speaker and connect them to AUDIO OUT
port of EVC with a RCA cable.
USB Storage (USB Ports)
EVC main system supports two USB2.0 interface for saving data.

13
Camera and Microphone Introduction
This chapter explains the best way to position EVC300 / EVC900 in a conference room.
Using the Camera
EVC300 / EVC900 includes a detached camera that can pan (+-100 deg. range), tilt (+-25 deg.
range) and zoom (16x Optics) by using the , , , and zoom +/- buttons on remote
controller.
Avoid physically turn camera while system is powered on to prevent permanent damaging the
motors and gears and void the warranty. Always use the remote control to pan and tilt the camera
head.
Infrared Sensor (IR)
Aim the remote controller at the camera infrared sensor to operate the unit.

14
Positioning the MIC
The best distance for EVC-MIC to receive audio signal is within 3m. The EVC-MIC can connect up to
4 in one chain.
Single Microphone
Two Microphones

15
AVer EVC Wizard Setup
For the first time using AVer EVC system, the Installation Wizard will guide the user to setup EVC
system step by step. After completing the wizard setup, user may start to use the EVC system.
In Installation Wizard, user can use the following buttons on remote controller to move between the
selections and make/confirm selection.
: To expand the drop-down list, make/confirm the selection.
/ : Move the cursor up or down.
: Move the cursor to right or on Next button.
: Move the cursor to left or on Back button.
Start
Please follow the below description to complete the wizard setup.
Connect your EVC system well and turn on the
power. After your EVC system starting, user will
see the Installation Wizard screen shown up.
Language
Select the language of the EVC system.
Press to expand the drop-down list. Then,
use or button to move the selection and
press to make the selection. After selecting,
press to move to Next option and press
to go next step.

16
Site Name
Assign a name for EVC system. Use the numeric pad on remote controller to enter the site
name.
After entering the site name, press to move to
Next button and press to go next step.
To go back to last step, press to move to
Back option and press to confirm.
[Note]
(1) Repeat press the number button to select the
character that user wants to enter.
(2) The site name is character only
Network Setting
Select the network environment that user has used.
Use or button to move to the selection
and press to confirm the selection.
[Note]
User can refer to chapter of Scenarios For LAN
Connection for the description of network
environment.
After selecting the network setting option, user
need to configure the network parameters. Follow
the below description to setup the network
settings.

17
Public IP Configuration (Outside of Firewall):
Your EVC system is connecting directly to the internet. Select the IP mode.
Obtain IP address by DHCP: Configure the system to automatically obtain an IP address from the
DHCP server. The EVC system will automatically get a IP address which assigned by your DHCP
server on LAN. The IP address and related information will display. Click OK to accept the setting.
Static IP: Configure the system to use the assigned IP address. Select this when the public IP
address is available.
Enter the following information and click Apply to save the settings. To go to next step, click Next
and click Back to go back to Network Setting page.
1. Your IP Address is: Enter your IP address
manually.
2. Subnet Mask: Enter the subnet mask address
when the system does not automatically obtain
the subnet mask
3. Default Gateway: A gateway is a network
point that acts as an entrance to another
network. Enter the gateway address when the
system does not automatically obtain the
gateway.
4. Preferred DNS Server: Domain Name
System (DNS) servers convert human friendly
names (for example: www.example.com) to IP
addresses (218.77.272.166) that let machines
be found on the network. The preferred DNS
server is the one your computer asks first. The
alternate is a backup. Enter the Preferred and
Alternated DNS Server address.
5. Alternate DNS Server: Enter another Domain
Name server for second choice.